Human Resources Generalist Rotating Machinery ServicesHuman Resources GeneralistHouston, TXFull timeThe Human Resources (HR) Generalist performs duties at the professional level in some or all of the following functional areas: employee relations, human resources information systems support, onboarding, benefits, administration, and record keeping. The goal was to provide turbomachinery operators with unparalleled service based on established relationships, solid engineering, and technical expertise—all backed by responsiveness in competitive prices and lead times.
Office Manager Reed Smith USOffice ManagerHouston, Texas$100,000–$115,000Full timeAssist with real estate projects such as lease review and negotiations, sublease agreements, space allocation, office renovations/build-outs, office moves, and local matters related to the management /reduction of building operating costs. Manage HR functions including interviewing and hiring professional and operations staff, conducting new hire orientation, conducting annual performance reviews, and compensation recommenations, approvals of timesheets for non-exempt perosnnel, and other duties as needed; liaise and report in real-time to HR Business Partners on employment performance issues.
NewYard Manager Needed in the Great State of Texas Contract LumberYard Manager Needed in the Great State of TexasAlvin, TX$70–$80 / hourWorks directly with the Human Resources Department regarding employee relation issues (i.e., counseling, progressive discipline, promotion, demotion, termination). Track and monitor inventory status, supply usage, costs, and trends to ensure inventory levels are maintained at established levels.
NewBusiness Development Manager, Finance & Accounting Vaco LLCBusiness Development Manager, Finance & AccountingHouston, TX$55,000–$100,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Travel: Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Customer Service Case Manager TTECCustomer Service Case ManagerHouston, TXThey will also resolve a range of concerns by carefully listening to the customer and leveraging skills learned during training, combined with knowledge base tools to ensure their questions are answered and that they have a positive view of our client’s brand throughout the case management process. As a Customer Service Case Manager working on-site in Houston, TX, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
NewCustomer Service Manager Altamira Material SolutionsCustomer Service ManagerHouston, TXThe Customer Service Manager serves as both a working manager and team leader, actively handling key customer accounts, supporting escalated customer concerns, and coaching and developing Customer Service Representatives. Customer Service ManagerPosition SummaryThe Customer Service Manager is responsible for managing day-to-day customer service activities while directly supporting customers and leading the Customer Service team.
NewHR Assistant (Bilingual-Spanish) Southwest Shipyard LpHR Assistant (Bilingual-Spanish)Channelview, TXSUMMARY OF COMPANYSouthwest Shipyard, LP provides gas freeing and cleaning services, steaming, and flaring services, Barge and boat repair, Surface preparation and painting, water treatment and new construction services to the commercial and government marine industry. This position is part of the Southwest Shipyard Human Resources Career Path Program and may provide advancement opportunities into Human Resources Coordinator, Human Resources Specialist, Human Resources Generalist, and other Human Resources leadership positions based on performance, experience, and business needs.
Operations Manager Sunstate EquipmentOperations ManagerPasadena, TXPlus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier! We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work.
District Sales Manager - Spirit Spencer Gifts - Spirit HalloweenDistrict Sales Manager - SpiritHouston, TX$1,050–$1,075 / weekThe District Sales Manager is responsible for all aspects of the store operation (average 3 stores) including, sales, payroll recruiting, training, employee relations, expense control, shrink and all related functions. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders, setting up fixtures, lifting and moving up to 50 pounds.
Manager, Corporate Employee Relations Insperity IncManager, Corporate Employee RelationsKingwood, TXConsults and provides support and guidance to supervisors/management and employees to ensure employee disciplinary actions and other sensitive individual situations are handled in a fair and consistent manner throughout the Company including counseling employees, preparing and advising proper preparation of counseling statements, and witnessing counseling sessions as needed. Partners with the Legal department, as necessary, to ensure current knowledge on legal matters and procedures and to maintain consistency throughout the Company on complex situations.
Employee Relations Manager L'Air Liquide SAEmployee Relations ManagerHouston, TXSummary Job Description: As part of our Employee Relations CoE team for US and CAN, the Manager, Employee Relations and Investigations is a key team member with a passion for coaching and advising on employee relations issues, including investigations, cases and policy questions, and building innovative new programs to create and maintain a respectful employment experience for our associates and leaders. Working under minimal supervision, maintain a complex and highly sensitive caseload, including investigations from Air Liquide's anonymous whistle-blower hotline (Ethicall), with experience in conducting investigations in a unionized environment and a depth of best practices and discretion.
Sr Employee Relations Manager Chewy IncSr Employee Relations ManagerTX$105,500–$168,500 / yearAs a critical member of Chewy's ER Center of Excellence (COE), the team provides specific expertise in the areas of employee relations, investigations, and risk management for one of the fastest growing and most dynamic companies in e-commerce today. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
SENIOR EMPLOYEE RELATIONS SPECIALIST City of HoustonSENIOR EMPLOYEE RELATIONS SPECIALISTHouston, TX$2,454.30–$2,737.52 / weekYou'll serve as a trusted advisor, problem-solver, and subject-matter expert on employee relations matters-helping leaders navigate complex situations while ensuring compliance, consistency, and care. I am considered a strategic problem-solver who anticipates risks, identifies root causes, and develops comprehensive, proactive solutions for high-risk or sensitive ER situations.
Employee Relations Representative-HR Elevate Human CapitalEmployee Relations Representative-HRHouston, TXThis role is heavily focused on employee relations and provides support to the human resource function as needed, including record-keeping, file maintenance, HRIS entry, employee incident engagement, and special projects to support HR operations. Key outcomes include conducting timely, well-documented workplace investigations; advising leaders on employee relations and compliance; and supporting employee lifecycle processes (onboarding, leave/accommodations, exits, and HRIS records).
Employee Relations Specialist HITT Contracting IncEmployee Relations SpecialistTXServe as the onsite HR liaison for the Afton, TX HITT team, supporting a workforce of approximately 500 field and subcontractor professionals and coordinating closely with Site Operations, Operations and Safety teams • Serve as a first point of contact for team members regarding HR questions, workplace concerns, and company policies • Support the resolution of employee relations matters, escalating complex issues to senior HR leadership as appropriate • Assist with fact-finding and documentation related to team member complaints, workplace concerns, and policy violations • Provide administrative support for employee relations activities, including badging and site access requirements, maintaining documentation, tracking cases, and preparing reports • Partner with other HR teams to support the administration of employee onboarding, offboarding, and workforce changes at the project site. • Highly proficient in MS Office (Word, Excel, Outlook, and PowerPoint) • Strong written and verbal communication skills • Strong investigative skills and prior experience with workplace investigations • Possess strong conflict resolution skills • Exceptional interpersonal skills and experience building relationships internally and externally • Keen attention to detail with ability to track and manage multiple projects at one time • Ability to exercise discretion in handling confidential information • Eagerness to integrate into a family-oriented, entrepreneurial, and highly demanding work environment • Self-starter with ability to produce results in a fast-paced environment • Ability to work independently and with limited direction in achieving goals, yet also maintains strong interpersonal and collaboration skills.
Employee Relations Specialist Asplundh Tree ExpertEmployee Relations SpecialistHouston, TXFull timeRarely: walking, kneeling, squatting, crawling, distant seeing, climbing on/off truck, climbing, lifting 10-50 lbs., depth perception, color vision, lifting, carrying, pushing, pulling, climbing ladders, balancing, lifting up to 10 lbs., lifting up to 50 lbs. An Employee Relations Specialist ensures a positive work environment by managing employee-organization relationships, resolving conflicts, and upholding workplace policies.
EMPLOYEE RELATIONS SPECIALIST City of HoustonEMPLOYEE RELATIONS SPECIALISTHouston, TX$23.10–$24.89 / hourINTERMEDIATE: Basic formatting and create a variety of templates, mail merges in Word; create primary key to associate data between multiple tables, create a select query in Access; create, modify, and format charts, use graphic objects to enhance worksheets & charts in Excel; add special affects to presentation (design and animation) in PowerPoint; reply, forward, print and delete an e-mail message in Outlook. BEGINNER: Perform daily word processing tasks in Word, enter correct data, create a database, import data from Excel in Access, format cells, rows and columns in Excel, create a PowerPoint presentation file with a title slide, bullet points and place in slide loop mode; creates a new e-mail message, checking e-mail in Outlook.
NewEmployee Relations Advisor Memorial Hermann Health SystemEmployee Relations AdvisorHouston, TXp>Responsible for providing support and counsel to Memorial Hermann employees and managers on routine employee relations issues, including assisting with policy interpretation, the performance improvement process and related plans, investigations, terminations, as well as with employee and manager counseling relating to employee relations issues; supporting the Director of Employee Relations and Sr. Employee Relations Advisors in general administration regarding employee relations matters, developing policies, and providing ongoing support regarding trends and subsequent interventions and improvements.
SENIOR MEDIA RELATIONS SPECIALIST Missouri City, TexasSENIOR MEDIA RELATIONS SPECIALISTMissouri City, TX$67,916–$84,895 / yearEducational Reimbursement: With prior approval of the employees supervisor and Department Director, the City may reimburse up to 100 % of the cost of tuition, books, lab fees, etc. for work-related courses or degree plans associated with the employees current responsibilities or workshops/seminars and professional training sessions. Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Friday after Thanksgiving Day, Christmas Eve, Christmas Day, One additional floating holiday for regular, full-time employees.
University Relations Coordinator I StratAcuity Staffing Partners IncUniversity Relations Coordinator IHouston, TX$27–$30 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
NewPublic Relations Manager Eversheds Sutherland (International) LLPPublic Relations ManagerHouston, TX$95,000–$135,000 / yearThis role requires close, ongoing collaboration with the peer PR Manager, the Business Development and Client Services teams, and firm leadership - and success depends on the ability to balance competing demands, communicate transparently, and put the team's goals ahead of individual priorities. Working alongside a peer PR Manager and in close partnership with the US Director of Communications and Brand, this role leads the development and execution of integrated public relations strategies across all US offices, practice groups, and attorneys.
University Relations Coordinator I First Tek, Inc.University Relations Coordinator IHouston, TXAssist with planning and execution of the summer intern program, including onboarding, project coordination, mentor assignments, intern events, field trips, presentations, performance evaluations, and offer processes. This role is a backfill for a team member who has been in the position for over a year and will serve as a key operational and logistical partner supporting university recruiting efforts and intern programs.
NewCommunity Relations & Communications Manager (6566) The Salvation Army USACommunity Relations & Communications Manager (6566)Houston, TXPlans, directs, monitors, and evaluates all internal and external media and public relations functions for the Area Command to ensure the that The Salvation Army maintains a positive and professional image in the community; serves as Public Information Officer for all disaster services of the Area Command; serves as liaison to all media ensuring the desired message is communicated; takes photographs and writes articles covering Salvation Army events. Working Conditions: Work may be performed in an office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like but not limited to the office environment.
Development Coordinator Donor Relations Harris County TexasDevelopment Coordinator Donor RelationsHouston, TXThe employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas. Excellent written and oral communication skills that are effective with a diverse range of audiences including board members, volunteers, internal staff, donors, executives, potential funding partners and all constituencies.
Investor Relations Senior Manager Circle Internet Financial LLCInvestor Relations Senior ManagerHouston, TXRemote$212,500–$272,500 / yearThis demands an energetic, proactive candidate with a demonstrated strategic mindset, analytical capabilities, strength in time and project management, strong presentation skills, agility to succeed in a rapidly changing environment and credibility to confidentially engage with analysts, investors and senior management. Circle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet.
Mgr, Donor Relations Memorial Hermann Health SystemMgr, Donor RelationsHouston, TXMinimum Qualifications Education: Bachelors degree in Business or related field Licenses/Certifications: (None) Experience / Knowledge / Skills: Five (5) years experience in development/special events work in the health care and/or not-for-profit sectors or related field. Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of "we advance health" through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.
Client Relations Manager - Energy TNPClient Relations Manager - EnergyHouston, TXDaily work involves contacting existing and prospective clients in the marketplace, discovering upcoming project opportunities, developing strategies for project pursuits, and attending events, conferences, and meetings to increase TNP’s sales in the energy sector. The successful candidate will play a crucial role in helping our firm generate sales in Texas’ thriving energy market, including building upon TNP’s existing energy sector relationships and establishing new ones within the market.
Manager, Global Communications & Stakeholder Relations - Manufacturing Methanex CorpManager, Global Communications & Stakeholder Relations - ManufacturingHouston, TXReporting to the Director, Global Communications, the Manager, Global Communications & Stakeholder Relations Manufacturing, is directly responsible for North America leadership of Communications and Stakeholder Relations, and Global Communications business partner for the Global Manufacturing and Global Responsible Care (RC) functions. As a valued member of the Global Communications team, the Manager requires, and actively builds, a deep understanding of manufacturing operations and Responsible Care principles to effectively support the business and advance clear, credible, and trusted communications.
Communications Specialist - Public Relations DLA Piper LLP (US)Communications Specialist - Public RelationsTX$34.09–$53.17 / hourWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties. Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
Senior Stakeholder Relations Associate The AES CorpSenior Stakeholder Relations AssociateHouston, TXAES is proudly ranked #1 globally in renewable energy sales to corporations, and with $12.7B in revenues in 2023, we have the resources and expertise to make a significant impact as we provide electricity to 25 million customers worldwide. Technical Skills: Ability to interact effectively and establish credibility with a wide audience, including leaders and community representatives, field and corporate staff, external stakeholder groups, partners and contractors.
Sr Manager Investor Relations Targa Resources CorpSr Manager Investor RelationsHouston, TXThe ideal candidate brings strong financial acumen, capital markets credibility, and exceptional communication skills, with experience supporting a large‑cap, asset‑intensive business-preferably in infrastructure, energy, utilities, transportation, or industrial sectors. This role is responsible for articulating the company's strategy, financial performance, capital allocation strategy, and long‑term value proposition to institutional investors, analysts, and other stakeholders.
NewRE-POST- Secretary, Chief of Staff and Public Relations Alief Independent School DistrictRE-POST- Secretary, Chief of Staff and Public RelationsHouston, TXThis position supports executive leadership by managing complex administrative functions, coordinating communications initiatives, assisting with public relations efforts, and ensuring professional, accurate, and timely communication with internal and external stakeholders. Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching.
Vendor Relations Director Stewart Title Guaranty CompanyVendor Relations DirectorHouston, TXThrough effective oversight and engagement of people, processes and supplier relationships, vendor relations creates a competitive advantage for Stewart through innovation, cost management, quality and process improvements, asset optimization, risk mitigation, social responsibility and sustainability. Develops and implements vendor relations strategy to efficiently and effectively obtain products and services required by Stewart from third party suppliers at the best total cost of ownership.
Agency Relations Manager Safepoint MGAAgency Relations ManagerHouston, TexasWe recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. Builds and uses best practices regarding Agency Operations, works consultatively to follow up with plans, holding process owners accountable for agreed upon actions.
Director, Foundation and Corporate Relations University of Texas MD Anderson Cancer CenterDirector, Foundation and Corporate RelationsHouston, TXRemoteThey are highly collaborative, results-driven, and experienced in managing complex portfolios and multi-million-dollar grants, while demonstrating leadership in mentoring staff and fostering cross-functional partnerships. Develop a broad and deep understanding of current fundraising priorities across the institution, as outlined by the President, the Executive Leadership and Chief Scientific Officer, or as envisioned as part of MD Anderson's Strategy that is enterprise wide.
Vendor Relations Director StewartVendor Relations DirectorHouston, TexasThrough effective oversight and engagement of people, processes and supplier relationships, vendor relations creates a competitive advantage for Stewart through innovation, cost management, quality and process improvements, asset optimization, risk mitigation, social responsibility and sustainability. Develops and implements vendor relations strategy to efficiently and effectively obtain products and services required by Stewart from third party suppliers at the best total cost of ownership.
Director, Investor Relations Devon Energy CorpDirector, Investor RelationsHouston, TXExperience: 12+ years of relevant experience with 6-8 years of management experience, preferably in investor relations, capital markets, equity research, corporate finance, or a related field, with exposure to financial analysis, earnings events, and regulatory disclosure. The role partners closely with executive leadership to communicate the company's financial and operational performance, capital allocation priorities, and long-term strategy to shareholders, sell-side analysts, and institutional investors.
Director of Client Relations ErnestDirector of Client RelationsHouston, TexasWe’re looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people.
Community Relations Lead Bechtel CorpCommunity Relations LeadHouston, TXExtraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the worlds infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Bechtel's approach is informed by successful workforce development programs implemented across major construction projects and is structured to prioritize local recruitment, skills development, and partnerships with educational institutions.
NewOwner Relations Agent EnverusOwner Relations AgentHouston, TXBut we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations.
NewProvider Relations Liaison Texas Children's HospitalProvider Relations LiaisonTXAdditionally, you'll educate providers through in-service programs that review policies and procedures physicians are obligated to adhere to, discuss physician feedback as necessary and promote continuing education classes and other educational programs that support the goals and objectives of the health plan. Ensure timely completion of all team projects, assignments, and job duties Develop project plans for team projects and assignments and serves as Team Leader for various special projects as assigned by applicable Manager.
Accountant II - Owner Relations & Compliance Apache CorpAccountant II - Owner Relations & ComplianceHouston, TXThe successful candidate should demonstrate and exhibit the following core competencies: Communication: Writes, speaks, and presents information effectively and persuasively across communication setting; Results: Pursues work with energy, drive, and results orientation to positively impact Apache''s business success; Collaboration: Works in partnership with others and encourages different perspectives, while building and maintaining trust; and. The products we deliver power increasingly cleaner electricity across the globe, fuel tractors and trucks, make fertilizer to keep the world''s food supply on the table, and heat our schools, hospitals and businesses.
NewProvider Relations Analyst Texas Children's HospitalProvider Relations AnalystTXli>Analyze and validate provider information from multiple sources including TCHP systems, external systems and summary reports to ensure quality metrics, operational metrics and provider data are accurate. The position is responsible for comprehensive reviews of our provider data to identify areas of concern for TCHP''s provider network, mainly in regard to TCHP''s Delegated provider groups.
Director of Client Relations Ernest Paper Products, Inc.Director of Client RelationsHouston, TXWe're looking for a talented and driven sales leader who can inspire a team of Client Relationship Managers (CRMs), drive growth through new business development and account expansion, and create unforgettable client experiences along the way. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people.
Director, Payor Relations University of Texas Health Science Center at HoustonDirector, Payor RelationsHouston, TXCertification/Skills:NoneMinimum Education:Bachelor''s Degree in healthcare administration, business administration, finance, or a related field required Master''s Degree in healthcare administration, business administration, or related field preferredMinimum Experience:7 years of progressively responsible experience in payor relations, managed care contracting, or healthcare finance requiredPhysical Requirements:Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure.
Agency Relations Manager Safepoint MGA, LLCAgency Relations ManagerHouston, TXFull timeWe recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. Builds and uses best practices regarding Agency Operations, works consultatively to follow up with plans, holding process owners accountable for agreed upon actions.
Director, Investor Relations & Capital Markets Crown Castle IncDirector, Investor Relations & Capital MarketsHouston, TX$191,000–$240,000 / yearThe Director should enjoy working in a fast-paced, strategic role that provides opportunities to interact with various stakeholders internally and externally include the Company's executive leadership team, investors, research analysts and rating agencies. For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before.
Owner Relations Agent - 26237 Enverus Holdings, Inc.Owner Relations Agent - 26237Houston, TXBut we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations.
Independent Contractor Relations Specialist CMA CGM SAIndependent Contractor Relations SpecialistHouston, TX$24–$27 / hourWith minimal supervision, this position is responsible for assisting the Independent Contractor Relations Manager with implementation and facilitation of field and corporate level policies, procedures, training, auditing programs to ensure compliance with applicable state and federal laws, regulations and the Independent Contractors Agreement (the "IC Agreement"). Maintain the Independent Contractor Relations SharePoint database that houses complaints and investigations with current, concise and factual data by tracking information regarding IC Agreement, amendment, corrective action, safety compliance violations, notifications, claims etc.
Customer Relations Manager Lithia Motors IncCustomer Relations ManagerLeague City, TXLithia is about providing customers with an honest, simpler buying experience, all the while working in a positive team environment. Listen to incoming calls and coach team members on improving their customer communication skills.