Call Center Manager SPS North AmericaCall Center ManagerNew York, NYAcross North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. The Call Center Manager oversees daily call center operations and supports a team responsible for inbound customer service, sales inquiries, group bookings, and ticket reservations.
Experienced In House Call Center/ Sales Associate ManpowerExperienced In House Call Center/ Sales AssociateNew Rochelle, NYManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Senior Director, Customer Care iRhythm Holdings IncSenior Director, Customer CareNYRemote$198,000–$258,000 / year15+ years of progressive experience in Customer Care, Contact Center Operations, Customer Experience, Customer Operations, or related service organizations, with significant senior leadership accountability for complex, high-volume operations through multiple levels of management. The Senior Director, Customer Care is responsible for the strategy, leadership, transformation, and performance of iRhythm's Customer Care function, supporting patients, healthcare providers, accounts, Field Sales, and other key stakeholders.
Patient Services Specialist II #Full Time 61st Street Service CorpPatient Services Specialist II #Full TimeNew York, NY$27.42–$33.81 / hourThe Patient Services Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication.
Financial Services Specialist (Sitting in Call Center) Michael Page InternationalFinancial Services Specialist (Sitting in Call Center)Teaneck, New Jersey$26–$27 / hourTemporaryCollaborate with Financial Services, Customer Experience, Billing, Credit, Sales, and Operations teams to resolve customer questions and deliver on customer commitments. Handle customer phone and email inquiries related to invoices, account balances, online payments, autopay, payment status, and payment portal questions.
NewPatient Services Associate, Required Bilingual Mandarin/Call-Center - Brooklyn New York University School of MedicinePatient Services Associate, Required Bilingual Mandarin/Call-Center - BrooklynBrooklyn, NYThe network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nations largest dental residency program, and New York States largest behavioral health program.
Call Center Associate Phaxis LLCCall Center AssociateNew York, NY$23–$25 / hourNowHiring #NYCJobs #HospitalJobs #HealthcareJobs #ManhattanJobs #MidtownNYC #TelephoneOperator #CommunicationsOperator #CustomerServiceJobs #HealthcareCareers #HospitalCareers #Phaxis. This is an excellent opportunity for someone with strong communication, customer service, and computer skills who is comfortable working in a fast-paced healthcare environment.
Bilingual Call Center Rep (Relationship Coordinator) HealthfirstBilingual Call Center Rep (Relationship Coordinator)NY$48,600–$65,960 / yearThe Relationship Coordinator solicits and provides information via telephonic efforts in support of Healthfirst's Medicare Advantage Plan, Complete Care (MAP), Managed Long Term Care Plan (MLTC) Senior Health Partners (SHP) and Mainstream/Health and Recovery Plan (HARP) population seeking PCA and/or CDPAS services. Ability to create a positive impression during first contact with prospective members by setting the tone and being able to immediately demonstrate product knowledge and credibility with the goal of maximizing the number of scheduled appointments to achieve daily, weekly, and monthly goals.
Patient Care Coordinator Judge GroupPatient Care CoordinatorMount Kisco, NYBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. You will join the Radiology Contact Center team, working alongside two inbound schedulers dedicated to radiology appointments.
Patient Services Specialist I #Full Time 61st Street Service CorpPatient Services Specialist I #Full TimeNew York, NY$24.30–$30.51 / hourThe Patient Services Specialist I is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The Patient Services Specialists are experienced professionals that deliver an exceptional patient experience through excellent customer service, empathy, and patience.
NewPatient Services Associate, Required Bilingual Mandarin/Call-Center - Brooklyn NYU Langone HealthPatient Services Associate, Required Bilingual Mandarin/Call-Center - BrooklynBrooklyn, NY$50,936.42Full timeThe network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program.
Care Management Associate (000087) Atria ConsultingCare Management Associate (000087)New York, NY$21–$24 / hourThis hybrid, non-patient-facing position works closely with care management staff, members, healthcare providers, and vendors to help ensure accurate and timely coordination of services for managed long-term care members. When determining a team member's base salary and/or hourly rate, various factors may be taken into account as applicable (such as location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).
Contact Center Representative - Iselin (Metropark) Hackensack Meridian HealthContact Center Representative - Iselin (Metropark)Iselin, New JerseyFull timeDemonstrates appropriate customer-care skills such as empathy, active listening, courtesy, politeness, helpfulness and other skills as identified to interact with a variety of customers including patients, practice staff, physicians, colleagues and leaders. The Contact Center Representative will handle multi-channel requests in a fast-paced centralized contact center environment, interacting with patients, families and clinical staff to schedule appointments, register patients and handle other medical requests.
NewPatient Services Associate, Required Bilingual Mandarin/Call-Center - Brooklyn NYU Langone Medical CenterPatient Services Associate, Required Bilingual Mandarin/Call-Center - BrooklynBrooklyn, NYThe network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program.
Sr. Call Center Service Assoc Blue Cross and Blue Shield AssociationSr. Call Center Service AssocHopewell, NJ$52,787–$70,172 / yearThis compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. Responsibilities: Receive escalated customer inquiries and provide second level resolution by initiating or continuing investigation process, utilizing available resources and accurately documenting customer inquiry and actions taken in accordance with departmental quality guidelines.
Patient Coordinator (Call Center) Essen Medical AssociatesPatient Coordinator (Call Center)Bronx, New YorkFull timeOverview: Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents. Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry.
Insurance Customer Care Representative Allstate Insurance - Alves Santana AgencyInsurance Customer Care RepresentativeMorristown, NJ$37,440–$45,760 / yearThis is an opportunity to be part of a supportive team, grow your skills, and make a real difference in people's lives, all while being a vital part of the Morristown community. If you're someone who genuinely enjoys connecting with people and has a knack for making them feel heard and supported, you'll find a welcoming home with us.
Part- Time Customer Care Representative Movado Group IncPart- Time Customer Care RepresentativeNJMovado Group, Inc. designs, sources, and distributes MOVADO, MVMT, OLIVIA BURTON, EBEL, CONCORD, COACH, TOMMY HILFIGER, HUGO BOSS, LACOSTE, and CALVIN KLEIN watches worldwide, and operates Movado company stores in the United States. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team when necessary.
Care Management Associate Integrated Resources, IncCare Management AssociateNew York, NY$22–$25 / hourThe Care Management Associate, under the direction of the Team Lead, is responsible for the daily activities of member case intake functions and associated workflow, as well as other duties associated with the coordination of member care for MLTC. Track and monitor member hospital admissions, nursing home facility admissions, ER visits, and unexpected outcomes.
Sr. Call Center Service Assoc Horizon Healthcare ServicesSr. Call Center Service AssocHopewell, New Jersey52,787 - $70,172 This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. Receive escalated customer inquiries and provide second level resolution by initiating or continuing investigation process, utilizing available resources and accurately documenting customer inquiry and actions taken in accordance with departmental quality guidelines.