Key ResponsibilitiesPrepare customer quotes, proposals, pricing requests, and RFQsProcess purchase orders and support timely order fulfillmentFollow up on quotes, open orders, and customer inquiriesCoordinate with customers, vendors, distributors, and internal teams to meet requirementsTrack order status, delivery schedules, backlog reports, and open ordersSupport Account Managers and Field Sales Representatives with sales activitiesMaintain strong customer relationships through proactive communication and follow-upIdentify opportunities for upselling, cross-selling, and account growthAssist with product sourcing, procurement activities, and vendor communicationsMaintain accurate data within ERP, CRM, and sales management systemsResolve customer issues while ensuring a high level of customer satisfactionQualifications & Skills3-5 years of Inside Sales, Sales Support, Account Management, or Customer Service experienceExperience preparing customer quotes, RFQs, proposals, and processing purchase ordersStrong customer relationship, negotiation, and account support skillsProficiency with Microsoft Excel and ERP/CRM systemsExcellent written and verbal communication skillsHighly organized with strong attention to detail and the ability to manage multiple prioritiesSelf-motivated problem solver with a customer-focused mindsetExperience in technology sales, IT solutions, distribution, manufacturing, or related B2B environments preferredExperience with IT hardware, networking, cloud, cybersecurity, managed services, or AV solutions is a plusMilitary, government, or federal contracting experience is a plusIs This You? Working closely with Account Managers, customers, vendors, and internal teams, you will help facilitate the quote-to-order process, ensure timely order fulfillment, and deliver a seamless customer experience.