Maintain and treat all information as confidential; • Possess the tact to deal with all levels of employees and client representatives; • Must be able to read, write, understand and carry out instructions in English and Spanish; • Must be able to verbally direct and communicate in English and Spanish; • Proficient with Microsoft Office Suite or related software; • A valid driver’s license is required for this position; • Impeccable attention to detail and organization. Duties include servicing customers by performing meet and greets, check-in, aircraft boarding and deplaning, ticketing, baggage service, making boarding, deplaning and public announcements, providing connecting flight information and direction assistance, and handling unruly, upset, or angry passengers.