Specific information regarding this recruitment process is listed below:Application Opening: October 26, 2026Application Deadline: November 9, 2026, 5:00 PM PSTCompensation Range: $103,376 - $125,606 annuallyAnalyst: Zoey FengPermanent Exempt: This is a full-time Permanent Exempt position that is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the Appointment Officer. Demonstrated ability to lead, motivate, and support teams to deliver high-quality customer service in a fast-paced, public-facing environmentExperience coordinating daily customer service operations, including staff scheduling, workload distribution, and monitoring service delivery.