NewDirector of User Research Bloomberg Industry Group, IncDirector of User ResearchArlington, VA$215,000–$260,000 / yearYou will build a centralized research capability, bring structure to how teams engage with research, and ensure insights are consistently translated into decisions that improve product outcomes. What You Need to Have: 10+ years of experience applying user research to product development for complex, web-based or platform-level products, with increasing scope and leadership responsibility.
Senior End User Technician CACI International Inc.Senior End User TechnicianArlington, VA$70,800–$148,600 / yearPay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Ability to perform in-depth troubleshooting skills on Windows Operating Systems (Windows 11, 10 & Windows 7 or older), Microsoft Office products, and various Internet browsers to include Edge and Safari.
Deputy End User Operations Manager CACI International Inc.Deputy End User Operations ManagerNational Harbor, MD$94,400–$198,200 / yearResponsibilities include: · Supervise and mentor all EUS teams and the NEO team · Ensure sufficient coverage via staffing schedules, shift coverage, and coordinate cross-campus support as needed · Monitor performance metrics against DHS SLAs, conduct regular reviews to identify trends or patterns, and implement corrective actions, innovations, and process improvements · Monitor daily ticket volumes and trend analysis via SNOW in collaboration with the DSS ITSM SME · Act as a senior escalation point and be ready to authorize resources for real-time reallocations and/or to take necessary actions to resolve incidents and requests · Ensure incident response process is followed at all times but especially during major outages and security incidents · Conduct daily operations stand-up that encompasses stakeholders across all DSS support teams (Service Desk, Tier II, Tier III, ITCMS, and Endpoint Services) · Ensure continuous coordination between EUS and other ITSM teams, higher level DSS and DHS stakeholders as needed during planned rollouts, major network/system/application changes, and of course - major incidents · Conduct post-mortem reviews and drive improvement plans · Collaborate with the ITCMS team at Mt. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
User Support Specialist III Chickasaw Nation IndustriesUser Support Specialist IIIRockville, MDExcellent verbal and written communications skills with ability to effectively communicate / interact with a wide variety of technical and non-technical audiences (i.e., customers, team members, management and federal staff). Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate hand tools, computers, and/or controls.
Electrical Engineer, User Terminals - TeraWave Blue OriginElectrical Engineer, User Terminals - TeraWaveBay Area, Washingtonand/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs.
Manager, IT Service Desk & End User Services Clark Construction GroupManager, IT Service Desk & End User ServicesMcLean, VirginiaWhile there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation. Escalation routing into Enterprise Applications, Infrastructure, and Asset Management, ensuring issues land in the right hands without falling through the cracks, and high-urgency issues are handled appropriately.
NewEnd User Support Technician Tier 3 Doyon Properties IncEnd User Support Technician Tier 3Gaithersburg, MDHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor's legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
User Support Specialist SercoUser Support SpecialistWashington, DCThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
User Acceptance Testing (UAT) Analyst (Hybrid) BRMiUser Acceptance Testing (UAT) Analyst (Hybrid)Vienna, Virginia$70,000–$79,000 / yearThe UAT Analyst will partner with business stakeholders, product owners, developers, and project teams to develop and execute comprehensive test cases, identify and track defects, validate resolutions, and support successful production releases. Overview: BRMi is seeking an experienced User Acceptance Testing (UAT) Analyst to support a Fraud Systems team with system updates, planned releases, issue resolution, and business initiatives.
NewSenior Experience Architect Salesforce IncSenior Experience ArchitectWashington D.C., DC$172,500–$260,100 / yearExperience: Minimum 8 years of industry experience in customer-facing roles leading teams of designers and/or tracks of work on complex experience-led engagements with large-scale transformation, as part of a cross-functional team. Lead and drive key experience design activities throughout a project's lifecycle including conducting interviews and synthesizing, preparation of design work for collaboration with functional and technical counterparts, developing an experience vision and identifying key features and capabilities needed.
Senior Design Experience Lead BarbaricumSenior Design Experience LeadWashingtonThis role combines strategic vision with hands-on execution—fostering human-centered design, guiding creative and brand strategy, interpreting customer feedback and user insights, and enabling modern, accessible, and data-informed customer experiences across digital platforms. As a leader in our space, we partner with firms in the private sector, academic institutions, and industry associations with a goal of continually building our expertise and capabilities for the benefit of our employees and the customers we support.
Product Experience Designer (PXD), Senior Analyst EABProduct Experience Designer (PXD), Senior AnalystWashington, DCFull timeAs a core member of the Product organization, the Product Experience Designer participates in product planning, design reviews, roadmap discussions, and development ceremonies to ensure commercial experiences accurately reflect current capabilities while showcasing the future direction of our products. Reporting to Product Management and partnering closely with Product Design, this individual will leverage modern design and prototyping platforms—including Figma, AI-assisted design tools, and emerging technologies—to accelerate product storytelling and strengthen EAB's commercial product experiences.
NewDigital Experience Design Senior Manager Booz Allen HamiltonDigital Experience Design Senior ManagerMcLean, VirginiaExperience leading design teams and delivering digital experiences at enterprise scale, including providing design direction and critique while remaining comfortable contributing directly to design work. Experience designing polished, modern, content-rich digital experiences for major brands, organizations, or marketing properties at large scale, built on enterprise content management systems.
Vice President, Digital Customer Experience Choice HotelsVice President, Digital Customer ExperienceNorth Bethesda, MarylandThis role sets the enterprise vision for how guests engage with Choice through the mobile app, mobile web, ChoiceHotels.com, and emerging digital platforms—from inspiration, shopping, and booking to servicing loyalty accounts, managing reservations, resolving problems with hotel bookings or stays, and receiving timely support when plans change. Success in this role is measured by sustained revenue growth, improved digital conversion, stronger loyalty engagement, higher customer satisfaction, better self-service and service-resolution outcomes, and the effectiveness of digital channels in supporting the full guest lifecycle.
Staff Product Manager, Post-Order Experience XometryStaff Product Manager, Post-Order ExperienceNorth Bethesda, MD$180,000–$234,000 / yearA critical component of this role is identifying and championing AI-driven business opportunities—leveraging machine learning to predict delays, automate support, and provide smarter, proactive transparency to our customers. Data-Driven Problem Solving: Use a rigorous, analytical approach—leveraging experimentation frameworks and user research—to solve customer pain points and drive improvements in CSAT, NPS, and retention.
Front-End Solutions Architect (AWS) Q2ImpactFront-End Solutions Architect (AWS)Arlington, VA$190,000–$250,000The ideal candidate combines expertise in modern JavaScript frameworks, responsive application design, cloud-native development, and AWS services with a passion for creating intuitive digital experiences that simplify complex workflows for end users. The Front-End Solutions Architect (AWS) is responsible for designing and leading the development of modern, intuitive, and accessible user experiences for mission-critical cloud applications hosted on Amazon Web Services (AWS).
AWS Front-End Solution Architect SG2 RecruitingAWS Front-End Solution ArchitectArlington, VAIn this role, you will unify user-centered design with cloud architecture, serve as technical team lead and mentor for up to 4 software engineers, guide cross-functional development teams, and collaborate with partners to deliver mission-critical digital experiences across the program lifecycle. Technical Experience: At least 5 years of experience developing enterprise web applications using modern JavaScript frameworks (React, Angular, or Vue.js), TypeScript, HTML5, CSS3, and AWS front-end framework technologies (such as AWS Amplify).
Power Platform Solution Architect / Senior Developer LCGPower Platform Solution Architect / Senior DeveloperBethesda, MarylandRemotePosition Overview: LCG is seeking a Power Platform Solution Architect / Senior Developer an opportunity supporting the assessment, design, development, and modernization of enterprise business applications built on Microsoft Power Platform. Experience designing intuitive, user-centered interfaces is highly desired, as the architect will help deliver solutions that are both technically sound and easy for business users to adopt.
Front-End Solutions Architect (Aws) Q2ImpactFront-End Solutions Architect (Aws)Arlington, VAThe ideal candidate combines expertise in modern JavaScript frameworks, responsive application design, cloud-native development, and AWS services with a passion for creating intuitive digital experiences that simplify complex workflows for end users. The Front-End Solutions Architect (AWS) is responsible for designing and leading the development of modern, intuitive, and accessible user experiences for mission-critical cloud applications hosted on Amazon Web Services (AWS).
Power Platform Solution Architect / Senior Developer LCG, Inc.Power Platform Solution Architect / Senior DeveloperMaryland, MDRemote$80,000–$120,000Position Overview: LCG is seeking a Power Platform Solution Architect / Senior Developer an opportunity supporting the assessment, design, development, and modernization of enterprise business applications built on Microsoft Power Platform. Experience designing intuitive, user-centered interfaces is highly desired, as the architect will help deliver solutions that are both technically sound and easy for business users to adopt.