Account Associate - State Farm Agent Team Member

Tracie Johnson - State Farm Agent
  • Wilder, KY
  • Full-time
5 days ago

Job Description

Benefits:
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2002 and currently lead a close-knit team of four. My State Farm career began in 1993 as a team member in another agent's office, giving me more than three decades of experience with State Farm. Faith is an important part of my life, and serving and giving back to our community has always been a priority for our agency.

We offer a Simple IRA, generous paid time off, Teledoc medical services, an annual Costco membership, and a strong commitment to work-life balance. We also pride ourselves on being a flexible workplace that understands our team members have lives and responsibilities outside of the office.

Our culture is friendly, collaborative, and supportive. We're a small team that works together and takes pride in doing things the right way. I'm looking for someone who is ethical, dependable, emotionally intelligent, and a strong communicator. If you're a problem-solver who takes pride in your work, shows up for your team, and has a genuine desire to learn and grow, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Tracie Johnson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.


Numbers & Facts

LocationWilder, KY
Job TypeFull-time

Skills

  • Business Operationsunmatched
  • Claims Processingunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Insuranceunmatched
  • Marketingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Problem Solving Skillsunmatched
  • Team Playerunmatched
  • Time Managementunmatched
  • Training/Teachingunmatched
  • Underwritingunmatched

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