Competencies: Compassion; Professional, personable, friendly and approachable demeanor; Ability to work with a variety of personalities and be a strong representative of our House and our brand; Strong communication (verbal and written) and customer service skills; Demonstrates and embodies Ronald McDonald House Southwest Ohio’s Core Values; Understanding of nutrition, food costing and sourcing, meal production and planning; Extensive knowledge of health and safety rules and regulations pertaining to commercial food establishments including sanitation and maintenance regulations; Ability to write menus, plan and prepare meals and lead, instruct and empower volunteer meal groups; Budget management, scheduling and record keeping; Ability to develop procedures used in ordering, receiving, storing and inventorying food and supplies; Ability to nurture donor and vendor relationships to maximize in-kind donations; Knowledge of commercial restaurant equipment; Ability to lead and supervise team of sous chefs and kitchen assistants. They work with staff, volunteers and other organizations and corporate groups to ensure a varied menu of balanced meals for our guest families and lead our volunteer meal groups in prepping and serving meals following ServSafe protocols.