Education and Experience: A combination of related education in Natural Resources, Wildlife Management, Biology, Aquatic Biology/Fishery Science/Aquaculture/Fishery Management, Economics, Public Administration, Communications, Public Engagement/volunteer management, Education, Business, Program Management/Project Management, Computer Science, Applied Computing, Computer Engineering, IT, Accounting, Finance and/or relevant experience in Accounting, Finance, Program or project management, Administrative Assistant, Front Desk, Call center, office environment, project management, handling of money, project management or experience related to the work assigned to this position equal to two (2) years. The purpose of the Area 12 team is to provide high quality customer service through the sale of licenses and passes; to answer calls about wildlife issues and advise the public about techniques to resolve or prevent such conflicts; and to serve as the customer interface to field officers by handling and dispatching public calls about wildlife violations, injured wildlife, and wildlife-people conflicts.