Maintains a common operating picture across Advocate Health facilities by monitoring and managing security, life safety, and communication systems, including CCTV, access control, visitor management, infant protection, intrusion detection, fire alarm, radio, computer-aided dispatch, and other enterprise security technologies. Receives, evaluates, prioritizes, and documents emergency and non-emergency calls, alarms, incidents, and service requests from team members, patients, visitors, Public Safety personnel, law enforcement, and external partners.