Through direct customer engagement and hands-on technical expertise, the Connected Manufacturing & Field Service Engineer helps drive operational excellence, product reliability, and continuous improvement while supporting Ingersoll Rand's commitment to making life better through innovative manufacturing solutions. Support integration & troubleshooting of communication between IR products and plant MES systems using open protocols like Power Focus Open Protocol (PFOP) and ToolsNet, and proprietary protocols for Ford, Volkswagen, Toyota, Stellantis and more.