Responsible to provide advice and consultation to support ***’s positive employee relations strategy, including but not limited to: investigation of employee open door concerns, consultation with cross functional partners to resolve to employees’ questions/concerns in a timely manner, interpretation of company policies for management, assisting management to address performance issues, identifying resources to support managements’ HR needs, counseling management regarding their responsibilities, supporting compliance efforts and coach on changes in relevant laws/regulations, interpreting and applying relevant contract provision in union stores. •Investigate issues by assembling all relevant facts, interviewing case critical witnesses, reviewing similar cases, and using knowledge, judgment & experience to recommend a course of action to brand leadership.