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Summary: Provide exceptional customer service and create a welcoming and positive atmosphere for guests. Ability to work flexible hours including overnights, weekends and holidays.

Front Desk Agent Holiday Inn Express & Suites is looking for a part time Front Desk Agent to join our team! We are looking for someone with a keen sense of being proactive, responsive and caring to enhance our customer experience. If you enjoy engaging with others and a high sense of responsibility this role is perfect for you! Summary:<ul><li>Provide exceptional customer service and create a welcoming and positive atmosphere for guests</li><li>Collaborate with other departments to address guest needs and ensure a seamless guest experience</li><li>Post guest charges, collect payments and follow all cash handling procedures as required</li><li>Have full knowledge of hotel safety and emergency procedures</li><li>We are 24hrs 7days a week operation. Must have the ability to have flexible scheduling due to business demands. </li><li>Handle guest mail and messages with respect to privacy and professionalism</li><li>On the job training along with computer training</li><li>Perform front desk duties such as guest check ins and check outs</li></ul>Qualifications:<ul><li>Excellent communication and problem-solving skills</li><li>Knowledge of basic computer functions</li><li>Ability to work flexible hours including overnights, weekends and holidays</li><li>Strong ability to multitask and work along at night</li><li>1 year customer service experience</li></ul>Benefits:<ul><li>Competitive Salary</li><li>Paid Time Off</li><li>Positive and Supportive Work Environment</li><li>Flexible Schedule</li></ul>

ALTOONA HOSPITALITY LLC

Front Desk Agent

Communication Skills

Customer Experience

Customer Support/Service

Multitasking

Problem Solving Skills

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Front Desk Agent ALTOONA HOSPITALITY LLC

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