NewRetail Representative- New Buffalo, Michigan Jars CannabisRetail Representative- New Buffalo, MichiganNew Buffalo, MIFull timeThis role is responsible for providing customers with exceptional service by meeting individual needs, exceeding expectations, and demonstrating excellent knowledge of the cannabis products, deals, and promotions we offer. We are seeking a highly motivated and energetic Retail Representative who shares our passion for providing quality products and an excellent customer care experience.
NewAssistant Director of Nursing (ADON, RN) Paddock SpringsAssistant Director of Nursing (ADON, RN)Warsaw, INWHAT WE'RE LOOKING FOR: The Assistant Director of Nursing (ADON) supports the Director of Nursing (DON) by planning, organizing, developing, and overseeing the Nursing Service Department's daily functions. GET IN TOUCH: Demond (219) 209-6892 APPLY NOW: Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members.
Staff Development Coordinator RN Signature HealthCARE of BremenStaff Development Coordinator RNPlymouth, IN$36.39–$36.39Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.
Admissions & Medical Records Nurse (LPN, RN) Paddock SpringsAdmissions & Medical Records Nurse (LPN, RN)Warsaw, INWHAT WE'RE LOOKING FOR: The Admissions/Medical Records Nurse (LPN, RN) is responsible for overseeing the admissions intake and medical records functions of the Nursing Department(s) by assessing new residents and reviewing the baseline care plans with the nursing leadership team. . Review high risk residents upon admission using fall risk assessment ensuring orders for preventative interventions are in place, care plan for interventions entered and CNA sheets/profiles are updated. .
Customer Service Specialist Spartan Tool LLCCustomer Service SpecialistNiles, MIHistorically talented at restoring distressed companies, Heico now strategically targets acquisitions that will complement its ever-growing portfolio of companies in manufacturing, construction, and industrial services. Since its founding over 40 years ago The Heico Companies has grown from a single business to over 80 separate companies through a strategic acquisition policy, and by reinvesting its earnings into internal growth and new prospects.
Customer Experience Coordinator Full-Time TJ MaxxCustomer Experience Coordinator Full-TimeWarsaw, IN$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewAsset Manager - Hospital Setting System OneAsset Manager - Hospital SettingSouth Bend, IN$90,000–$115,000 / yearRequirements6+ years of experience managing multiple sites, or equivalent management experience in a central plant or facility, or mechanical construction with a large subcontractor or MEP design consultant. This will include directly managing the O&M of the CEP for the campus, working with, and mentoring the owner's staff on the O&M and energy usage of multiple facilities as part of a greater campus effort.
NewCustomer Care Representative - Regional Omnichannel MSCCustomer Care Representative - Regional OmnichannelElkhart, IN$14.81–$23.27 / hourUtilizes various systems (including but not limited to the MSC website, AS400, WebSOE, Salesforce, Oceana & Vendor Websites) & collaborates with other departments to identify and address the customers stated and unstated product & service needs. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
NewCustomer Development Representative - South Bend, IN UniFirstCustomer Development Representative - South Bend, INSouth Bend, INWe were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
NewClient Success Representative UniFirstClient Success RepresentativeSouth Bend, INWe were included in the top 10 of Selling Power magazine’s “Best Companies to Sell For” list and recognized on Forbes magazine’s “Platinum 400 – Best Big Companies” list. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services.
Retail Customer Service Associate FedExRetail Customer Service AssociateGranger, IndianaFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
NewShrub Yard / Customer service Kingsbury Acres GreenhouseShrub Yard / Customer serviceLa Porte, INCompany DescriptionAKA Alsip's Kingsbury Acres is a grower outlet retail store offering annuals, perennials, shrubs, mums, planters, soil and so much more and outlet prices. Job DescriptionJob DescriptionExperience working with and knowledge of nursery stock is required.
NewProduct Support Specialist - Relocate to Warroad, MN MarvinProduct Support Specialist - Relocate to Warroad, MNSouth Bend, IN$22–$26With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Marvin offers an extensive relocation benefit package that included the movement of your household goods, temporary housing, and much more - in addition to relocation counselor to assist you throughout the entire journey.
NewCustomer Care Agent - Relocate to Warroad, MN MarvinCustomer Care Agent - Relocate to Warroad, MNSouth Bend, IN$23–$29With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Educate dealer partners on Marvin’s Order Management software, products and warranty processes through virtual or in-person training.
Field Service CNC Machinery Diedre Moire Corp.Field Service CNC MachineryMishawaka, IN$90,000–$140,000 / yearFull timeCONSIDERED EXPERIENCE INCLUDES: Field Service Mechanic Tech Maintenance Technician Engineer Install Repair Calibrate Maintain CNC Sheetmetal & Heavy Metal Processing Machinery Press Brakes Metal Forming Shears Benders Stampers Winders Robot Cells #DiedreMoire #FieldServiceJobs #JobSearch #JobHunt #JobOpening #Hiring #Job #Jobs #Careers #Employment #jobposting #technicianjobs #CNCJobs #manufacturingjobs. Install, repair, update, overhaul, program, troubleshoot, and debug CNC machine tools such as: • Laser cutters, metal bending and crowning robots, robotic die stamping, press brakes, tube benders, gas, crystal and fiber lasers, laser welding systems, panel benders, punching centers, shearing systems, tube drawers, fin formers, and bead rollers.
Direct Care Manager Niles LADDDirect Care Manager NilesNiles, MIWe are hiring a Manager (Tier 2) to oversee daily operations, supervise staff, and ensure quality services at assigned program locations. This position requires strong leadership, organization, and communication skills to support staff and developmentally disabled individuals we serve.
Customer Service Rep (FT) Dal-TileCustomer Service Rep (FT)South Bend, IndianaDal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. About Dal-Tile:Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.
Retail Representative Jars CannabisRetail RepresentativeNew Buffalo, MIThis role is responsible for providing customers with exceptional service by meeting individual needs, exceeding expectations, and demonstrating excellent knowledge of the cannabis products, deals, and promotions we offer. We are seeking a highly motivated and energetic Retail Representative who shares our passion for providing quality products and an excellent customer care experience.
Administration Specialist eTeam Inc.Administration SpecialistWarsaw, IN$32–$35.22 / hourTranspose upcoming funnel deals into instrument/capital deployment tracker (managed by supply chain value stream team). Collect contract closure/renewal information & maintain the Closed & Install tracker as well as the 2026 VELYS Leadership tracker.
Fine Arts Administrative Assistant Bethel UniversityFine Arts Administrative AssistantMishawaka, INCoordinate and manage the processes and collaborative efforts that contribute towards Fine Arts productions, office efficiency, and overall impressions experienced by those who interface withBethel University. Communicate with the Bethel community (travel/transportation reservations, room reservations, housekeeping, IT, and maintenance work orders, reporting, scheduling, and announcing music events).
NewCustomer Service Representative Pro Resources Staffing ServicesCustomer Service RepresentativeWakarusa, INComplete reports to Customers daily that require ETA notifications outside of our normal Tiny Term notification process. Receive updates from all internal staff regarding changes to both Customers and Dealers to make Tiny Term Changes.
Nurse Supervisor - Weekend Clinical Greencroft CommunitiesNurse Supervisor - Weekend ClinicalGoshen, INGreencroft Goshen is seeking a Weekend Nurse Supervisor to provide leadership and oversight of our skilled nursing team while helping create a positive experience for residents, families, and staff. This is an excellent opportunity for an experienced RN or LPN who thrives in a leadership role and wants to make a meaningful impact every weekend.
Receptionist - State Farm Agent Team Member Roger Ellsworth - State Farm AgentReceptionist - State Farm Agent Team MemberGranger, INROLE DESCRIPTION: Roger Ellsworth - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. If you’re looking for a role where professional growth meets work-life balance—and where fun and teamwork are part of every day—this could be the perfect place for you.
Customer Service Associate - Temporary Walgreen CoCustomer Service Associate - TemporarySaint Joseph, MI$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service & Shipping Coordinator Imagineering Finishing Technologies IncCustomer Service & Shipping CoordinatorSouth Bend, INMake sure all jobs/materials are checked in following IFT procedures Schedule the truck for plant-to-plant transfers Work to improve shipping and receiving efficiency Work to improve the accuracy of shipping counts Work to get all facilities following the same workflow/procedures Develop dock personnel to make them independent workers Continuous improvement of various techniques performed within the duties of the position to improve productivity, efficiency, and the cost-effectiveness of the process Approve vacations and make coverage plans. Oversee/assist that all invoicing is completed and scanned into Dockstar in a timely manner Oversee that all aspects of Imagineering's Quality Management System are being followed by both the Shipping and customer service team Oversee/assist with recording, creating, gathering information for IFT Operations / QMS metrics Continuous improvement of various techniques performed within the duties of the position to improve productivity, efficiency, and the cost-effectiveness of the process.
Retail Assistant Branch Manager Woodforest National BankRetail Assistant Branch ManagerMishawaka, INThe Retail Assistant Branch Manager is responsible for aligning direction with the Retail Branch Manager in driving results and supporting the mission in the growth of consumer and business customer relationships, community engagement, and instore partner relationships, while delivering the Woodforest Experience to every customer, every day, every time. Minimum Qualifications/Experience: · 3 years of relevant and transferrable sales and/or customer service experience: OR an Associate’s degree and 2 years of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree and 1 year of relevant and transferrable sales and/or customer service experience.
Customer Service Associate Walgreen CoCustomer Service AssociateMishawaka, IN$15–$17.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Customer Service Representative U-Haul International IncCustomer Service RepresentativeMishawaka, INPhysical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
Mobile Associate - Retail Sales T-Mobile US IncMobile Associate - Retail SalesMishawaka, INOnce completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
Counter Sales Representative - Kendall Electric Kendall Electric, Inc.Counter Sales Representative - Kendall ElectricElkhart, INExciting work you will do: The essential duties and responsibilities of the Counter Sales Representative position may consist of some or all, and are not limited to, the following: Sell company products and services to customers visiting or calling into the location by gathering information about their needs, providing technical assistance when required, quoting, soliciting orders, and suggesting additional products in a fast-paced multi-tasking environment. Licenses/Certifications: If required to drive, the below licenses will need to be obtained upon hire: Driver's License with appropriate state licensing and clean driving record.
Retail Sales Associate Verizon Communications IncRetail Sales AssociateElkhart, IN$16–$21 / hourFrom health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. Whether you're just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual-based commissions if you hit all your sales goals.
Retail Sales Associate (6:00 AM - 12:30 PM) - Princess City Plaza The Gap IncRetail Sales Associate (6:00 AM - 12:30 PM) - Princess City PlazaMishawaka, INA customer-focused service provider, both on and off the sales floor, to help deliver an exceptional experience for our customers. You are responsible for engaging and connecting with our customers by providing excellent customer service, resulting in brand loyalty.
Retail Sales Associate (Early Morning) - Erskine Village The Gap IncRetail Sales Associate (Early Morning) - Erskine VillageSouth Bend, INA customer-focused service provider, both on and off the sales floor, to help deliver an exceptional experience for our customers. You are responsible for engaging and connecting with our customers by providing excellent customer service, resulting in brand loyalty.
High School Main Office Secretary Penn-Harris-Madison School CorpHigh School Main Office SecretaryMishawaka, INPhysical Ability ~ Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, stoop, kneel, crouch or crawl, talk, and hear. Environmental Factors ~ The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Tasks are regularly performed without potential exposure to adverse environmental conditions, such as temperature and noise extremes, odors, humidity, vibrations, traffic hazards, violence, disease, or pathogenic substances.
Customer Service Representative Circle K Stores IncCustomer Service RepresentativeN Webster, INYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4702372 606 N Main St N Webster Indiana 46555Shift AvailabilityDays & Evenings Time TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Customer Service Representative J.B. Poindexter & Co., Inc.Customer Service RepresentativeElkhart, INOverall Responsibilities: The Customer Service Representative (CSR) fields calls from customers to process orders and works to resolve issues they raise concerning orders, shipments, or billing. Traces shipments for caller, in a timely manner, and takes the EXTRA STEP to advise the Customer of delivery date/time, thus ensuring a happy customer.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateElkhart, IN$16–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Client Service Associate- Mishawaka, IN Raymond James Financial IncClient Service Associate- Mishawaka, INMishawaka, INThe ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team.
bealls Store Associate beallsbealls Store AssociatePlymouth, INIf you enjoy working with amazing team members in an energetic and fast paced environment, you will love the team-focused culture at bealls and Home Centric. Ability to work varying hours including early mornings, days, mid shifts, nights, weekends, and holidays.
Customer Service & Warranty Manager J.B. Poindexter & Co., Inc.Customer Service & Warranty ManagerElkhart, INOVERALL RESPONSIBILITIES: The Customer Service & Warranty Manager will oversee all customer service and warranty functions across LEER Group's brands and channels, ensuring a world-class consumer experience from product delivery through post-sale support. Leveraging tools such as Salesforce 360 and ERP systems, this individual will drive data-driven improvements in satisfaction, cost efficiency, and responsiveness, while fostering a collaborative, performance-driven culture.
Insurance Sales Agent - Customer Service Freeway Insurance Services America LLCInsurance Sales Agent - Customer ServiceSouth Bend, IN$40,000–$50,000 / yearOur Company: Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States and has been ranked the #1 Personal Lines Leader by the Insurance Journal for the seventh straight year! Fitness: Discount gym membership to over 12,200 fitness centers and 9,300 on-demand workout videos including a $15 a month reimbursement.
Service Parts Administrator Winnebago Industries IncService Parts AdministratorBristol, INIn addition to a Barletta Safe culture where all employees work collaboratively to create a "zero harm" work environment, we actively promote and encourage behaviors that align to our Values: 1) Treat everyone like family, 2) Always do the right thing, and 3) Relentlessly pursue excellence and our Leadership Expectations: 1) Connect with Purpose, 2) Execute with Excellence and 3) Build the future. This role will focus on the administration of Part Smart, our online parts diagram and pricing platform, and act as a key liaison between internal dealer service advisors and the service department.
Pharmacy Manager - Sign-On Bonus Available Walgreen CoPharmacy Manager - Sign-On Bonus AvailableGranger, IN$5,863.20–$6,438.20 / weekWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Graphic Design & Training Support Specialist Winnebago Industries IncGraphic Design & Training Support SpecialistNappanee, INThe position is responsible for creating high-quality media content, coordinating Academy programs, supporting the King Aire Experience, and monitoring RVTI technician training progress. A Little About Us: Operating since 1968, Newmar Corporation has been helping customers explore the outdoor lifestyle, enabling extraordinary mobile experiences as they travel, live, work, and play.
Customer Care Representative - Enterprise MSC Industrial Direct Co IncCustomer Care Representative - EnterpriseElkhart, IN$14.81–$23.27 / hourWith more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. BRIEF POSITION SUMMARY: The Representative, Customer Care - Enterprise is responsible for customer interactions including inbound phone calls, emails, Web and EDI orders, chat, and 3rd party procurement portals.
Front Desk Agent | Part Time | 3 pm to 11 pm AHM & 6PM Applicant TrackingFront Desk Agent | Part Time | 3 pm to 11 pmNew Buffalo, MIAs a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations.
Pharmacy Manager Walgreen CoPharmacy ManagerNiles, MI$5,863.20–$6,438.20 / weekWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Store Team Member Academy Sports & Outdoors IncStore Team MemberMishawaka, INOutdoor Enthusiast • Sales Team Member Apparel • Sales Team Member Fishing and Hunting • Sales Team Member Footwear • Sales Team Member Sports • Store Cashier • Brand Specialist. Every day, you bring a friendly attitude, help customers find the gear that fuels their next adventure, share your passion for sports and the outdoors, and keep the store looking sharp and ready for customers.
Customer Support Technician II Nortek IncCustomer Support Technician IISouth Bend, INMadison builds entrepreneurially driven, branded market leaders that are committed to making the world safer, healthier and more productive by creating innovative solutions that deliver outstanding customer value. We are a premier HVAC company offering energy efficient and sustainable products and solutions that exceed customer expectations through our employees' commitment to quality, customer experience and operational excellence.
Service Center Representative - Eligibility Specialist Jobs in USA, IN, South Bend | Rose International Job Rose InternationalService Center Representative - Eligibility Specialist Jobs in USA, IN, South Bend | Rose International JobSouth Bend, IN$18–$18 / hourFull timeStart Date: 06/16/2026Training: 9-10 Weeks with NO TIME OFF DURING TRAINING Required Education: HS Diploma or equivalentPreferred Education: Some College Required Qualifications:Proven Customer Support or Client Service Representative Experience 2 years relevant professional experience or 1-year relevant experience and 1 year of extended education and the ability to handle complex service inquiries via telephoneAccurate data entry (40 WPM or 10,000 KSPH)Ability to handle complex service inquiries via telephoneStrong PC skillsUnderstanding of work implications and ability to recommend solutionsPreferred Qualifications:Social services experience (Indiana Eligibility experience strongly preferred)Soft Skills Required:Strong critical thinking and problem-solving skillsStrong interpersonal skillsPositive relationship-building with customers and state eligibility consultantsAttention to detail; excellent organizational, verbal, and written communication skillsCapable of executing many complex tasks simultaneouslyTeam player with the ability to work independentlyComfortable in a fast-paced, deadline-oriented environmentWork Environment:Work is constantly performed in an office environmentAbility to remain stationary for an extended periodModerate difficulty assignments requiring judgment and issue resolutionQualified candidates are provided an extensive training program to be successful in this roleDuring calls, an Eligibility Specialist is expected to process applications and complete case maintenance activities such as changes to cases in the State eligibility system. Taking inbound calls from Medicaid, SNAP, and TANF applicants, recipients, and other members of the communityHandling high volume of inbound calls daily, which are often back-to-back, during the scheduled work shift to answer questions regarding the Medicaid, SNAP, and TANF programsApply State and/or federal eligibility rules for applicant/recipient information assessmentVerifying applicant/recipient data through system interfacesFacilitating the fulfilment of caller requests regarding eligibility information via a One Call Resolution approach while maintaining professionalism and empathyCommunicating with applicants/recipients while researching and updating cases and documenting calls simultaneouslyEducating callers on program services and eligibility requirements while demonstrating excellent communication and customer service skillsServing as a liaison with customers regularly to meet program goals and maintain program services and eligibility, fostering positive working relationshipsVerify and entering applicant/recipient data into the State’s eligibility system and prepares cases for disposition by State Eligibility ConsultantProcessing cases and takes necessary action on missing information promptlyMeeting Quality Assurance and performance metrics and stay updated on project and corporate policiesIdentify and escalating risks to managementAttending all meetings and completes all trainings to stay informed on project/position updatesFulfilling all performance requirements associated with eligibility processesPerforming additional duties as assigned by management **Only those lawfully authorized to work in the designated country associated with the position will be considered.**