Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Greet patients Interact with patients, doctors and patients family members, schedule appointmentsUpdate patient demographics in electronic health recordScan insurance cards and pertinent ID cardsObtain proper forms (ie: advanced directives and financial responsibility forms)Answer incoming phone callsProcess medical records requestsTriage incoming faxesScan outside medical records into patient chartsReschedule patient appointmentsBack up for incoming referral and consult requestsMaintain office and sleep lab charges into electronic systemOther duties and special projects as assigned Minimum Qualifications (Knowledge, Skills, and Abilities) High school diploma or equivalent preferredPrevious experience at a medical practice is requiredAble to communicate in person, over the phone, and in writingExcellent communication and patient care skills to effectively interact with patients and healthcare professionalsWell organized and attentive to detailAbility to work in a team environmentMicrosoft office proficiencyRegular and consistent use of keyboard and mouse is necessaryMay require satisfactory completion of a criminal background check Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Frequent use of speech to share information through oral communicationFrequent sitting, reaching and keyboard use/data entryFrequent repetitive motions that may include the wrists, hands and/or fingersOccasional standing and walkingThe noise level in the work environment is generally moderateOccasional lifting/carrying and pushing/pulling objects up to 25 pounds Job Location This is a float position that may require work at Dayton, Centerville, Springfield and Troy offices.