UNKNOWN

FEED

Must be able to perform sedentary work exerting up to ten (10) pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Responsible for tracking and submitting authorizations accurately and efficiently to ensure all rendered services are authorized within contractual guidelines and billable.

<img alt="" src="https://cc-client-cdn.clearcompany.com/79d2f96a-20f8-2a90-f519-251224e6264a/custom-files/964110ca-368b-81d6-647a-9ad6603adcb4/Picture2.jpg" style="height:53px;width:267px"/>JOB TITLE: FRONT OFFICE- PATIENT ACCESS SPECIALISTLOCATION: WILMINGTON, NCSCHEDULE: FULL-TIME, DAYS, EVENINGS, WEEKENDS (40 HRS WEEK)REQUIRED EDUCATIONAL/EXPERIENTIAL QUALIFICATIONS<ul><li>High school diploma or GED with 2-3 years experience related to responsibilities specified.</li><li>Knowledge of electronic health care systems, clinical documentation, and standards.</li><li>Familiar with DSM and ICD-10 codes </li><li>Previous experience with identifying insurance benefits and collecting payments</li><li>Knowledge of state funding terminology</li><li>Possess basic computer skills, including Excel </li><li>Strong organizational, problem solving and analytical skills.</li><li>Working knowledge of cash management principles and/or procedures.</li></ul>POSITION HIGHLIGHTS:The Patient Access Specialist is responsible for reviewing and verifying client demographic and financial information prior to intake. Responsible for preparing financial agreement, based on information obtained from private insurer, and obtaining client signature. Responsible for coordinating client with appropriate clinician based on client’s funding and clinician availability. Responsible for tracking and submitting authorizations accurately and efficiently to ensure all rendered services are authorized within contractual guidelines and billable.ADDITIONAL INFORMATION:<ul><li>Review client intake paperwork including insurance information to determine mental health benefits; if client is uninsured, determine eligibility for state funding. </li><li>Prepare financial agreements and obtain client signatures.</li><li>Schedule intake appointments with the appropriate clinician.</li><li>Submit enrollments and updates to MCOs.</li><li>Monitor client’s utilization of unmanaged units and notify clinicians when authorization for continued services is needed. </li><li>Review clinical documentation for completeness and submit to MCO for authorization requests. </li><li>Follow up with MCO to determine approval or denial of authorization requests in a timely manner and effectively communicate with clinician.</li><li>Work directly with MCO and private insurances.</li><li>Excellent interpersonal and communication skills, possesses experience and competency in customer relation skills.</li><li>Ability to organize and prioritize work in a stressful environment. </li><li>Encourages teamwork; energetic, and motivates team and individuals. </li><li>Maintains a cooperative work environment to foster Coastal Horizons Center’s missions and values to meet goals. </li><li>Proficient with MS Office.</li><li>Performs miscellaneous job-related duties as assigned. </li><li>Must be able to perform sedentary work exerting up to ten (10) pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. </li><li>Must possess the visual acuity to prepare and analyze data and figures and operate computer terminal. </li></ul>SALARY & BENEFITS:<ul><li>Competitive salary based on experience </li><li>Comprehensive medical, dental, and vision insurance</li><li>Educational loan repayment programs & Career growth</li><li>Retirement savings plan/401K</li><li>Paid time off programs, rollover hours, 14 paid holidays</li><li>Employee engagement activities, resource groups, and diversity events</li></ul>HOW TO APPLY:Interested candidates should submit their resume and cover letter through our <a href="https://coastalhorizons.org/careers-employment-jobs/" rel="nofollow noopener noreferrer" target="_new">Careers Page</a>. If you require an accommodation during the application process, please contact us at jobs@coastalhorizons.org. We look forward to reviewing your application!EEO STATEMENTCoastal Horizons is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender, gender identity and expression, national origin, age, disability or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all of our associates.

Coastal Horizons Center

Front Office - Patient Access Specialist

Analysis Skills

Calendar Management

Cash Management

Clinical Practices/Protocols

Clinical Study Publications

Communication Skills

Computer Skills

Computer Terminals

Customer Relations

Data Analysis

Demographics

Dental Insurance

Diversity

Documentation Standards

Establish Priorities

Funding

Health Plan

Healthcare

High School Diploma

ICD-10

Interpersonal Skills

Managed Care

Microsoft Office

Organizational Skills

Problem Solving Skills

Psychiatry and Mental Health

Team Player

Time Management

Vision Plan

clearcompany

OTHER

The Office Manager is responsible for overseeing daily administrative operations, front office and business functions, team leadership, scheduling optimization, financial performance, and exceptional patient service. The Office Manager (OM) at Airlie Oral Surgery plays a critical leadership role in ensuring the practice operates smoothly, profitably, and with a strong focus on patient experience, safety, and team engagement.

Riccobene Associates Family Dentistry is looking for a full-time Office Managers for our Airlie Oral Surgery Practice!<h3>Position Summary</h3>The Office Manager (OM) at Airlie Oral Surgery plays a critical leadership role in ensuring the practice operates smoothly, profitably, and with a strong focus on patient experience, safety, and team engagement. This position partners closely with the Oral Surgeon(s), clinical leadership, and support teams to create an efficient, organized, and patient‑centered practice environment.The Office Manager is responsible for overseeing daily administrative operations, front office and business functions, team leadership, scheduling optimization, financial performance, and exceptional patient service. This role requires strong organizational skills, emotional intelligence, attention to detail, and a commitment to integrity, communication, and excellence in care.<h3>Office Manager Mission</h3>To foster a supportive, respectful, and collaborative workplace where team members feel valued and motivated. To ensure quality patient care and safety guide all operational and financial decisions. To support an efficient, well‑run, and financially healthy oral surgery practice that delivers a calm, confident, and compassionate patient experience.<h3>Duties & Responsibilities</h3>The Office Manager provides direct leadership and oversight of front office staff and collaborates closely with clinical leadership to support practice success.<h3>Leadership & Culture</h3>Promote and model a culture of honesty, integrity, professionalism, and patient‑centered care. Build strong working relationships with surgeons, CRNAs, assistants, and administrative team members. Ensure team members feel supported, heard, and respected. Lead daily morning huddles and office meetings in a positive, organized, and informative manner. Address concerns professionally and constructively, maintaining a respectful and solutions‑focused workplace. Support onboarding, training, coaching, and development of new and existing team members. Communicate clearly and consistently with the team regarding expectations, updates, and changes.<h3>Operations & Management</h3>Oversee daily administrative and front office operations to ensure efficient patient flow. Ensure schedules are optimized to support surgical procedures, consults, and recovery flow. Maintain compliance with HIPAA, patient privacy, and safety protocols. Monitor and manage staffing levels to support physician schedules and patient demand. Approve and submit timecards accurately and on time. Complete performance check‑ins and evaluations as required. Maintain office organization, systems, and workflows. Ensure the practice is properly stocked with office and administrative supplies while managing inventory costs.<h3>Financial & Business Oversight</h3>Support practice financial goals through effective scheduling, collections, and operational efficiency. Review and monitor aging reports, patient balances, and insurance follow‑up processes. Partner with billing and revenue cycle teams on insurance, payments, and account resolution. Ensure financial policies are communicated clearly to patients prior to treatment. Review reports related to production, collections, and scheduling efficiency. Ensure expenses and invoices are submitted per established finance procedures.<h3>Patient Services & Experience</h3>Ensure a calm, professional, and empathetic patient experience from first contact through post‑op follow‑up. Oversee front office excellence including accurate patient registration and documentation, insurance verification support and financial conversations, time‑of‑service collections, and clear communication regarding surgical preparation and payment expectations. Support staff in managing patient questions, concerns, and expectations with empathy and confidence. Maintain high standards for communication, responsiveness, and professionalism.RequirementsEssential Requirements & Qualifications:2 or more years of management experience, preferably in a dental, oral surgery, or medical setting. 3–5 years of dental or medical front office experience preferred. Strong leadership, organization, and multitasking skills. Ability to manage sensitive patient situations with discretion and compassion. Strong financial aptitude related to scheduling, collections, and operational efficiency. Proficiency with practice management systems and Microsoft Office. Excellent written and verbal communication skills. Ability to lead confidently, manage change, and support team development. Demonstrated ability to maintain confidentiality and compliance standards.<h3>Working Conditions & Expectations </h3>Must be reliable, punctual, and flexible to meet practice needs. Ability to remain calm and organized in a fast‑paced surgical environment.Commitment to upholding the values and professional standards of Airlie Oral Surgery.BenefitsBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>

Riccobene Associates Family Dentistry

Dental Office Manager

Workable

As our Front Desk & Client Support Coordinator, you’ll handle inbound calls with a polished phone presence, greet and assist visitors, and keep daily administrative tasks running smoothly. Your calm, upbeat personality and strong computer skills will help customers feel supported and the team stay organized.

HOUR

<div><h2>Be the first voice our customers hear</h2>From the moment the phone rings to the last email of the day, you’ll set the tone for great service. As our Front Desk & Client Support Coordinator, you’ll handle inbound calls with a polished phone presence, greet and assist visitors, and keep daily administrative tasks running smoothly. Your calm, upbeat personality and strong computer skills will help customers feel supported and the team stay organized.<h3>What a typical day might look like</h3><ul><li>Answer and direct phone calls with a friendly, professional voice</li><li>Deliver prompt, helpful customer service via phone and in person</li><li>Perform a variety of administrative duties (scheduling, data entry, documentation)</li><li>Support front-office operations and collaborate with teammates as needs shift</li></ul><h3>What you’ll bring</h3><ul><li>Excellent phone etiquette and a confident, clear speaking voice</li><li>Strong computer proficiency and comfort learning new systems</li><li>Positive, professional demeanor and an upbeat, service-first approach</li></ul>We are hiring across several roles, and your background may also align with opportunities such as receptionist, clerical support, medical screener, or medical assistant.<h3>Compensation & schedule</h3><ul><li>Pay: $15.00 – $23.00 per hour (based on experience)</li><li>Job Type: Full-time</li><li>Schedule: Monday to Friday</li><li>Work Location: In person</li></ul></div>

Express Employment Professionals - Wilmington

Front Desk & Client Support Coordinator

Administrative Skills

Customer Support/Service

Data Entry

Documentation

Medical Assistance

Medical Office Administration

Telephone Skills

100hires

FULL_TIME

YEAR

Ensure all public spaces including meeting rooms, reception, bathrooms, and break areas are tidy and free of debris . Speaks Law Firm is looking for a Receptionist to serve as a front-line team member and assist with daily administrative tasks.

Speaks Law Firm is looking for a Receptionist to serve as a front-line team member and assist with daily administrative tasks.  This is an on-site position in our Wilmington office and hours of work are Mon-Fri 8:30-5:30. Visit speakslaw.com to learn more about us! No phone calls or recruiter emails please.  Responsibilities include, but not limited to:<ul><li class="MsoNoSpacing" style="margin-left:8px">Operate multi-line phone system and relay calls and messages in a timely manner </li><li class="MsoNoSpacing" style="margin-left:8px">Welcome clients and visitors with a friendly, professional and positive demeanor </li><li class="MsoNoSpacing" style="margin-left:8px">Maintain office calendars and track team member birthdays and anniversaries </li><li class="MsoNoSpacing" style="margin-left:8px">Direct the flow of outgoing and incoming mail, faxes, deliveries, and certified mail </li><li class="MsoNoSpacing" style="margin-left:8px">Ensure all office supplies are in stock </li><li class="MsoNoSpacing" style="margin-left:8px">Ensure all public spaces including meeting rooms, reception, bathrooms, and break areas are tidy and free of debris </li><li class="MsoNoSpacing" style="margin-left:8px">Prepare meeting rooms, meeting documents and arrange refreshments as needed </li><li class="MsoNoSpacing" style="margin-left:8px">Assist with copying, scanning, faxing, emailing, or note taking as needed </li><li class="MsoNoSpacing" style="margin-left:8px">Meet with clients for notary purposes </li><li class="MsoNoSpacing" style="margin-left:8px">Coordinate with finance team and  clients to ensure proper execution of checks and releases </li><li class="MsoNoSpacing" style="margin-left:8px">Other clerical duties as assigned </li></ul>Qualifications:<ul><li style="margin-left:8px">High school diploma or GED required</li><li style="margin-left:8px">Two (2) years of customer service or reception experience, preferably in a law firm </li><li style="margin-left:8px">Strong organizational skills and attention to detail</li><li style="margin-left:8px">Intermediate computer skills </li><li style="margin-left:8px">Excellent interpersonal and customer service skills </li><li style="margin-left:8px">Willingness to help others </li><li style="margin-left:8px">Professional work ethic </li><li style="margin-left:8px">Bilingual Spanish a plus</li></ul>Compensation: The is a full-time hourly position starting at $17.00 depending on experience.  Why work at Speaks Law Firm?<ul><li class="MsoNoSpacing" style="margin-left:8px">Contribute to meaningful work</li><li class="MsoNoSpacing" style="margin-left:8px">Professional growth opportunities</li><li class="MsoNoSpacing" style="margin-left:8px">A creative and supportive work environment</li><li class="MsoNoSpacing" style="margin-left:8px">Excellent benefit package including medical, dental, vision, 401k, PTO & parental leave</li></ul>Powered by JazzHR

Speaks Law Firm

Front Desk Receptionist

Detail Oriented

Fax Machines

Finance

Legal

Multilingual

Spanish Language

partner JazzHR

We incorporate the most modern technologies into our state-of-the-art practice like digital radiographs, Invisalign® clear aligners, and the latest software and technological advances in orthodontics. Our Orthodontics Office Receptionist is responsible for: Upholding our reputation for providing quality patient services and delivering positive outcomes.

One of the best and brightest teams in town is hiring!At Cherubini Orthodontics, we're elevating dental care and supporting patients along their oral health journeys. Our passionate and collaborative team is hiring a full-time Orthodontics Office Receptionist to be the point of contact for our Wilmington and Atkinson, NC practices.You'll enjoy a 4-day workweek, make up to $15.00/hour (based on experience), and receive these terrific benefits:<ul><li style="color:#212529;line-height:normal;background:white">401(k) with match</li><li style="color:#212529;line-height:normal;background:white">PTO</li><li style="color:#212529;line-height:normal;background:white">Vision insurance</li><li style="color:#212529;line-height:normal;background:white">Incentive bonus</li><li style="color:#212529;line-height:normal;background:white">Uniforms</li><li style="color:#212529;line-height:normal;background:white">Free orthodontic treatment after two years of qualified working performance</li></ul>Our team brings sunshine into our patients' lives and smiles to their faces. Their caring service is one of the reasons our practice has received the "America's Top Dentists" award for the last 13 years. Our employees love our friendly, family-like atmosphere and the excellent benefits we provide. We also support our employees in their desires to learn and grow by offering on-the-job training and opportunities for advancement. We hope you will join our fantastic team! WHAT WILL YOU DO AT OUR FRONT DESK?Our Orthodontics Office Receptionist is responsible for:<ul><li style="color:#212529;line-height:normal;background:white">Upholding our reputation for providing quality patient services and delivering positive outcomes</li><li style="color:#212529;line-height:normal;background:white">Coming to work with a polite, professional, and self-motivated attitude</li><li style="color:#212529;line-height:normal;background:white">Assisting patients in person and over the phone by answering questions and scheduling appointments</li><li style="color:#212529;line-height:normal;background:white">Accurately filling out paperwork and completing new patient intakes</li><li style="color:#212529;line-height:normal;background:white">Serving at the front desk of our Wilmington and Atkinson offices</li><li style="color:#212529;line-height:normal;background:white">Performing additional responsibilities as needed, such as organizing files</li></ul> WHEN DOES OUR ORTHODONTICS OFFICE RECEPTIONIST WORK?The typical schedule goes from 9:00 am to 5:30 pm, Monday through Thursday. You may need to float between our Wilmington and Atkinson offices to meet business requirements. WHAT DO YOU NEED?Required:<ul><li style="color:#212529;line-height:normal;background:white">At least 1 year of experience working in a dental or medical office</li><li style="color:#212529;line-height:normal;background:white">Customer service experience</li><li style="color:#212529;line-height:normal;background:white">Basic computer proficiency</li><li style="color:#212529;line-height:normal;background:white">Experience using Google Suite, Microsoft Office, and various social media platforms</li><li style="color:#212529;line-height:normal;background:white">Ability to take initiative and proactively tackle responsibilities</li><li style="color:#212529;line-height:normal;background:white">Organizational skills and strong attention to detail</li><li style="color:#212529;line-height:normal;background:white">Team spirit</li><li style="color:#212529;line-height:normal;background:white">Professional appearance and polite phone communication skills</li></ul>Preferred:<ul><li style="color:#212529;line-height:normal;background:white">Bilingual in English and Spanish</li><li style="color:#212529;line-height:normal;background:white">High school degree or GED</li></ul> WOULD YOU LIKE TO JOIN US?Our award-winning practice has a modest, boutique style that is family-oriented, friendly, and fun! We incorporate the most modern technologies into our state-of-the-art practice like digital radiographs, Invisalign® clear aligners, and the latest software and technological advances in orthodontics. We are able to offer these amenities at a reasonable price because treating our patients like family is our top priority!If you're the bubbly and enthusiastic person we need at our front desk, reach out today by completing our short initial application! Please be informed that passing a background check and drug test is a prerequisite for employment with our company. Any job offer extended is subject to the successful completion of these requirements and the ongoing maintenance of a clean background. Job Posted by ApplicantPro

Cherubini Orthodontics

Orthodontics Office Receptionist

English Language

Medical Office

Medical Treatment

Orthodontics

Patient Care

Secondary School

Social Media

Talent Acquisition

Anne Arundel Dermatology

Front Desk Receptionist (Dermatology) Shallotte, NC.

[AW]-iCims

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Front Office Jobs in Wilmington, NC

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Front Office - Patient Access SpecialistCoastal Horizons Center

Dental Office ManagerRiccobene Associates Family Dentistry

Front Desk & Client Support CoordinatorExpress Employment Professionals - Wilmington

Front Desk ReceptionistSpeaks Law Firm

Orthodontics Office ReceptionistCherubini Orthodontics

Front Desk Receptionist (Dermatology) Shallotte, NC.Anne Arundel Dermatology

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