Create and maintain daily/weekly/monthly service KPIs and scorecards for carrier review, Collect, analyze, and manage quantitative data from various sources (TMS, TDW, Tableau, SAP) and create performance metrics and ad hoc reporting that will lead to service improvements. Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors.