Employees in this role do not make decisions for customers or substitute customer clinical or operational decisions or responsibilities but may provide education, Outset documentation, Outset product related input, implementation support, and general best practice guidance through the following activities: Clinical execution support for assigned customer accounts, including program implementation, go-lives, training, and post-implementation follow-up across acute, post-acute, and home environments. The Clinical Excellence Manager will participate in various aspects of the sales process, lead the assimilation and communication of all relevant Outset data relative to the customer experience through CBRs and conduct regular site visits with customer nurse leadership and partner in the identification of care quality and efficiency improvements.