Community Management Intern Walgreen CoCommunity Management InternHolbrook, MA$17–$19.50 / hourModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Learns to analyze inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
Restaurant Management Dunkin' Brands Group IncRestaurant ManagementWarwick, RI$50,000–$65,000 / yearFranchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The placement of our management team is determined by assessing skill level and an approximation of a 30 minute travel time from their place of residence.
Customer Service Supervisor Lenze SECustomer Service SupervisorUxbridge, MAOversee day-to-day customer service operations ensuring timely responses accurate order processing and exceptional service deliveryMonitor team performance and key service metrics including response times order accuracy productivity and turnaround timesServe as the first point of escalation for customer concerns and operational issues driving timely and effective resolutionEnsure adherence to Lenze policies procedures and established business processes while promoting consistency and operational excellenceMaintain and communicate process documentation updates and best practices to support team effectivenessIdentify opportunities to improve processes enhance efficiency and elevate the overall customer experienceCollaborate closely with Sales Inside Sales Operations Supply Chain and other cross-functional teams to support customer and business objectivesCoordinate follow-up activities related to customer inquiries orders and escalations to ensure a seamless end-to-end customer experienceSupport the resolution of complex customer situations while maintaining a high level of customer satisfaction and professionalismContribute to Lenzes continuous improvement culture by recommending and implementing ideas that improve service levels team performance and operational efficiencyLead by example with a hands-on approach stepping in as needed to support the team and ensure customer needs are metRequirementsWhat you bring3 years of B2B customer service experience preferably in a manufacturing industrial or technical environment.2 years of experience leading coaching or supervising a customer service team. DescriptionTitle Customer Service SupervisorLocation Uxbridge MAPosition TypeSchedule Hybrid 4 days in office 1 day remoteCompensation 73000 - 85000Compensation is an estimate and depends on skills knowledge location education and experiencePosition Snapshot The Customer Service Supervisor oversees the day-to-day operations of the Customer Service team leading 9 direct reports ensuring the delivery of exceptional customer support.
Customer Service Supervisor LenzeCustomer Service SupervisorUxbridge, MA$73,000–$85,000 / yearThis individual partners closely with Sales, Inside Sales, Operations, and other cross-functional teams to deliver a seamless customer experience, resolve issues timely, and continuously improve processes that support operational efficiency and customer satisfaction. About us: Lenze is a global manufacturer of electrical and mechanical drives, motion control and automation technology - offering products, drive solutions, complete automation systems, and engineering services and tools from one single source.
Sr. Customer Service Representative Waters CorporationSr. Customer Service RepresentativeMilford, MassachusettsCompany Description: Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science.
Customer Service Agent | Part- Time Empire Auto PartsCustomer Service Agent | Part- TimeTaunton, MassachusettsProduct Expertise: Develop and maintain in-depth knowledge of auto collision parts and products, including features, benefits, and installation. The Customer Service Agent will play a crucial role in ensuring exceptional customer service and long-term satisfaction of our customers.
Customer Service Representative Connexion Systems + EngineeringCustomer Service RepresentativeBraintree, MA, MAWe strive to achieve excellence in job placement, staffing, and recruiting services, while treating candidates with the professionalism and respect they deserve. What you'll do: Serve as the main point of contact for customers via email and phone, handling inquiries and resolving issues related to our product lines.
Customer Service Representative Applied Industrial Technologies IncCustomer Service RepresentativeNorwood, MAFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. In addition to processing transactions this position provides customers with order support (status updates, delivery updates, returns etc.) when necessary to ensure Gibson's customers have an efficient and positive customer experience as possible.
NewCustomer Service Representative Ira GreenCustomer Service RepresentativeProvidence, Rhode IslandAssociates communicate with customers primarily through phone, e-mail, and chat, along with utilizing a variety of systems to navigate customer accounts, research policies, and communicate effective solutions in a fast-paced environment. The ideal candidate is organized, detail-oriented, professional, and able to effectively manage multiple priorities while maintaining positive relationships with customers and internal teams.
Customer Service/Warehouse Associate - FT Dal-TileCustomer Service/Warehouse Associate - FTWestwood, MassachusettsThe Customer Service/Warehouse Associate will need someone responsible for providing a variety of support, including servicing walk-in customers, completing sales transactions, and handling material handling duties such as receiving, loading/unloading material, pulling/assembling customers’ orders, and conducting inventory checks. Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts.
Customer Service Representative SchureMedCustomer Service RepresentativeAbington, MAManage accounts and orders to meet customer needs and business requirements; communicate proactively (order acknowledgments, shipping details, delays). SchureMed (Schuerch Corporation) is a Boston-area medical device manufacturer serving hospitals and surgical teams worldwide.
Customer Service Vector Talent SolutionsCustomer ServiceCanton, MA$20–$22 / hourIn this role, you will serve as a key point of contact for customers by processing orders, resolving inquiries, coordinating with internal teams, and ensuring an exceptional customer experience. Respond to customer inquiries via phone, email, and other communication channels regarding order status, pricing, product availability, and order expedites.
Customer Service Manufacturing $25.00- $32.00 Ultimate Staffing ServicesCustomer Service Manufacturing $25.00- $32.00Hopkinton, Massachusetts$25–$32 / hourAct as the customers' liaison, responsible for all customer inquiries, quotations, and order processing assuring delivery in accordance with customer requirements and manufacturing capabilities. * Maintain accurate information using ERP, EDI, E-Commerce, and other business systems in support of customer service activities.
Customer Service Account Representative Manufacturing Ultimate Staffing ServicesCustomer Service Account Representative ManufacturingHopkinton, Massachusetts$25–$32 / hourAct as the customers' liaison, responsible for all customer inquiries, quotations, and order processing assuring delivery in accordance with customer requirements and manufacturing capabilities. * Maintain accurate information using ERP, EDI, E-Commerce, and other business systems in support of customer service activities.
Customer Service Account Manager Manufacturing $25.00- $32.00 Ultimate Staffing ServicesCustomer Service Account Manager Manufacturing $25.00- $32.00Hopkinton, Massachusetts$25–$32 / hourAct as the customers' liaison, responsible for all customer inquiries, quotations, and order processing assuring delivery in accordance with customer requirements and manufacturing capabilities. * Maintain accurate information using ERP, EDI, E-Commerce, and other business systems in support of customer service activities.
Customer Service Representative - Selling The Chefs’ WarehouseCustomer Service Representative - SellingNew Bedford, Massachusetts$20The successful candidate for this role will have a strong command of the company’s customer service policies and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. Provide backup vacation coverage for outside sales associates and assist with the workload of fellow team members when absent.
Customer Service/ Support Representative Koch IncCustomer Service/ Support RepresentativeMA$75,000–$90,000 / yearCustomer Service/ Support Representative - United States - 188275 - Koch. Koch Disruptive Technologies.
Customer Service Functional Lead Waters CorporationCustomer Service Functional LeadMilford, MAWe collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Highly experienced Customer Service Functional Lead with advanced SAP expertise to serve as the subject matter expert (SME) within a high-volume, transactional customer service environment.
Customer Service Representative Washington MillsCustomer Service RepresentativeNorth Grafton, MA$50,000–$70,000 / yearEnter orders into ERP system accuratelyCommunicate with production and sales to fill customer orders and maintain effective lines of communicationPro-actively manage customer orders and spot opportunities to up-sell as well as steer orders based on plant schedulingMaintain continual communication with customers via phone and email, taking orders, updating order statusCustomer Invoice and BillingTrack and report on customer complaintsWork in a team environment, as a team player, to complete the work required to provide the customer with exceptional serviceRun and read inventory reportsAttend quality, safety and other meetings as necessary. You are happiest when you can delight your customersYou double-check your work because that is who you areYou have experience working in an ERP systemYou have a calm, upbeat and steady demeanorYou are not deterred by challengesYou are organizedYou have excellent phone presenceYou are a good communicator and a great listenerYou are not afraid of the phone and like talking to customersYou are a cheerful, people-oriented person with a business-like and helpful mannerYou can work in a fast-paced environment and are motivated to help out wherever it is needed.
Inside Sales/ Customer Support Specialist Connexion Systems + EngineeringInside Sales/ Customer Support SpecialistCoventry, MAThis role serves as the primary support for Regional Sales Managers by preparing quotations, processing customer orders, maintaining pricing documentation, and delivering exceptional customer service throughout the sales process. We are seeking a motivated and detail-oriented Inside Sales / Customer Support Representative to join our growing North American headquarters team.