Waterford Hotel GroupGuest Service Agent Waterford Hotel GroupGuest Service AgentNewton, MAIf you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.
Lafrance HospitalityNewGuest Services - Front Desk Agent - Courtyard by Marriott, Littleton Lafrance HospitalityGuest Services - Front Desk Agent - Courtyard by Marriott, LittletonLittleton, MAProficiency in Microsoft Office; familiarity with systems like OnQ, Opera, FOSSE, Lightspeed, HotSOS, GXP, BOB, Kipsu, and Slack is a plus. Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
Studio Allston HotelGuest Services Agent Studio Allston HotelGuest Services AgentBoston, MassachusettsCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination.
Hampton Inn by Hilton Boston Logan Airport ChelseaGuest Service Agent Hampton Inn by Hilton Boston Logan Airport ChelseaGuest Service AgentChelsea, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
The Rittenhouse HotelNewGuest Service Agent The Rittenhouse HotelGuest Service AgentBoston, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
StaypineappleGuest Services Agent StaypineappleGuest Services AgentBoston, MACompleting daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as responding to other requests from guests and providing welcome beverage and barista services as needed. In addition to generally spreading joy, you’ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
HornblowerNewGuest Service Agent - Boston Harbor City Cruises HornblowerGuest Service Agent - Boston Harbor City CruisesBoston, MACity Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systemsHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries.
Hilton Worldwide Holdings IncGuest Service Agent - Hilton Logan Airport Hilton Worldwide Holdings IncGuest Service Agent - Hilton Logan AirportBoston, MAHere''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
The Envoy HotelGuest Service Agent The Envoy HotelGuest Service AgentBoston, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Hilton GlobalGuest Service Agent - Full Time - DoubleTree by Hilton Boston Bayside Hilton GlobalGuest Service Agent - Full Time - DoubleTree by Hilton Boston BaysideBoston, MAFull timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Hornblower Group IncGuest Service Agent - Boston Harbor City Cruises Hornblower Group IncGuest Service Agent - Boston Harbor City CruisesBoston, MAHornblower Groups subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services Inc., a full-service shipping, waterfront logistics, and management company that specializes in the operation and maintenance of government and commercial vessels. City Ferry, part of Hornblower Groups Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.
The Newbury BostonNewGuest Experience Telephone Agent The Newbury BostonGuest Experience Telephone AgentBoston, MAThe Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.
Buffalo Lodging Associates, LLCHotel Front Desk Agent (Full Time) Buffalo Lodging Associates, LLCHotel Front Desk Agent (Full Time)Marlborough, MAPart timeWhile building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
Buffalo Lodging Associates, LLCHotel Front Desk Agent (Part Time) Buffalo Lodging Associates, LLCHotel Front Desk Agent (Part Time)Marlborough, MAPart timeWhile building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
Prime Zenith Hospitality LLChotel front desk agent Prime Zenith Hospitality LLChotel front desk agentManchester, NHPrime Zenith Hospitality LLC has been a leader in the hospitality industry for over a decade, dedicated to providing exceptional service and unforgettable experiences to our guests. Join Prime Zenith Hospitality LLC as a Hotel Front Desk Agent in Manchester, NH, where you will be the welcoming face of our esteemed establishment.
Green Meadows FarmsPart time Guest Service Associate- Cannabis Green Meadows FarmsPart time Guest Service Associate- CannabisMarlborough, MAPart timePrimary Responsibilities:With training and assistance, advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis; Correctly assist with weighing, packaging, and labeling cannabis products, as required; Educate customers on the safe use of their selected cannabis products; Check customers' identification documents to verify that they are of legal age; Process customers' payments using the dispensary / retail's POS system; Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research; Ensure the dispensary is clean and well-organized at all times; Take inventory of cannabis products and ensure that the sales floor is adequately stocked. Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.
Pyramid Hotel GroupFront Desk Agent Pyramid Hotel GroupFront Desk AgentMarlborough, MAIn offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Clarion InnHotel Front Desk Agent Clarion InnHotel Front Desk AgentNashua, NH$15–$17 / hourThe ideal candidate will provide exceptional service, handle check-in/check-out procedures smoothly, and ensure a welcoming experience throughout each guest’s stay. * Proficient in Microsoft Office and basic computer systems; knowledge of \[PMS system, e.g., Opera or Cloudbeds] is a plus.
Buffalo Lodging Associates, LLCNewHotel Front Desk Agent Buffalo Lodging Associates, LLCHotel Front Desk AgentBrockton, MA$19 / hourPart timeWhile building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
Omni HotelsNewFront Desk Agent Omni HotelsFront Desk AgentBoston, MAMaintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them.
Boston Harbor HotelFront Desk Agent Boston Harbor HotelFront Desk AgentBoston, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Spire Hospitality, LLCFront Desk Agent Spire Hospitality, LLCFront Desk AgentPeabody, MA$17.50 / hourPart timeSPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive.
The Newbury BostonNewFront Desk Agent The Newbury BostonFront Desk AgentBoston, MassachusettsThe Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.
HOLIDAY INN SALEM (I-93 AT EXIT 2)Front Desk Agent HOLIDAY INN SALEM (I-93 AT EXIT 2)Front Desk AgentSalem, NHAs the first point of contact for our hotel guests, you will be responsible for delivering exceptional customer service while efficiently performing front desk operations. - Assist in the creation of an inviting environment by maintaining knowledge of local attractions and services that may enhance a guest’s stay.
Davidson Hospitality GroupFront Desk Agent Davidson Hospitality GroupFront Desk AgentCambridge, Massachusetts$24.50–$24.50 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Davidson Hospitality GroupFront Desk Agent (Part Time Seasonal May-August) Davidson Hospitality GroupFront Desk Agent (Part Time Seasonal May-August)Cambridge, Massachusetts$24.50–$24.50 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Hyatt Regency Boston/CambridgeFront Desk Agent Hyatt Regency Boston/CambridgeFront Desk AgentCambridge, MassachusettsA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Pyramid Global HospitalityNewFront Desk Agent Pyramid Global HospitalityFront Desk AgentBoston, MA$20–$21 / hourLocated along the scenic banks of the Charles River in Newton, Massachusetts, our hotel features 430 well-appointed guest rooms and an expansive 34,090 sq ft of versatile meeting space, offering a dynamic work environment that combines comfort with functionality. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
CSM CorporationFront Desk Agent| Courtyard Woburn CSM CorporationFront Desk Agent| Courtyard Woburnwoburn, MA$18–$19 / hourThis position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Seaport HotelFront Desk Agent Seaport HotelFront Desk AgentBoston, MassachusettsIn addition to the performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the Guest Services Management Team based upon the requirements of the hotel. Support all guest services areas (communication center, reception, concierge, bell and door, gift shop).
Highgate Hotels LPFront Desk Agent Highgate Hotels LPFront Desk AgentSomerville, MAHighgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.
La Quinta Boston - SomervilleFront Desk Agent La Quinta Boston - SomervilleFront Desk AgentSomerville, MassachusettsHighgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. 23 Cummings StreetSomerville, MA02145 Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Spire Hospitality IncFront Desk Agent Spire Hospitality IncFront Desk AgentDedham, MA$18–$19 / hourEssential Job Functions: • Deliver unparalleled service, courtesy, and care to our guests • Respond promptly and effectively to guest questions and requests • Streamline the check-in and check-out process for guests • Answer incoming phone calls with promptness and professionalism • Excel at multitasking in a dynamic environment • Resolve guest concerns with attentive service recovery. Qualifications: • Education: High school diploma or its equivalent • Experience: • One year of Front Desk experience in hotels preferred • One year of experience working in customer service or a guest-facing role required • Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel • Previous experience with hotel OnQ PMS a plus.
CSM Lodging Services IncorporatedNewFront Desk Agent, Full-Time | Courtyard, Woburn CSM Lodging Services IncorporatedFront Desk Agent, Full-Time | Courtyard, WoburnWoburn, MA$17.50–$19 / hourPart timeWorks as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services.
CSM Lodging Services IncorporatedNewFront Desk Agent, Part-Time | Hilton Garden Inn, Marlborough CSM Lodging Services IncorporatedFront Desk Agent, Part-Time | Hilton Garden Inn, MarlboroughMarlborough, MA$16–$19 / hourPart timeWorks as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services.
CSM Lodging Services IncorporatedNewFront Desk Agent, Part-Time | Courtyard, Boston Natick CSM Lodging Services IncorporatedFront Desk Agent, Part-Time | Courtyard, Boston NatickNatick, MA$17–$19 / hourPart timeAll associates are expected to deal with customers and co-workers positively and respectfully and perform duties safely and effectively. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary.
CSM Lodging Services IncorporatedNewFront Desk Agent, Full-Time | Hilton Garden Inn, Marlborough CSM Lodging Services IncorporatedFront Desk Agent, Full-Time | Hilton Garden Inn, MarlboroughMarlborough, MA$16–$19 / hourPart timeWorks as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services.
CSM Lodging Services IncorporatedNewFront Desk Agent| Courtyard Woburn CSM Lodging Services IncorporatedFront Desk Agent| Courtyard WoburnWoburn, MA$17.44 / hourPart timeThis position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. • Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
DOUBLETREE BY HILTON NASHUAFront Desk Agent DOUBLETREE BY HILTON NASHUAFront Desk AgentNashua, NHPosition is responsible for all Front Desk Functions including but not limited to, checking guests in and out, providing directions, answering telephone calls, making reservations and providing outstanding customer service. Shifts will primarily consist of 7:00 AM–3:00 PM and 3:00pm-11:00pm coverage; however, candidates may occasionally be asked to assist with overnight shifts from 11:00 PM–7:00 AM based on operational needs.
Hotel Polaris at US Airforce AcademyNewFront Desk Agent Hotel Polaris at US Airforce AcademyFront Desk AgentBoston, MASupportive FunctionsIn addition to the performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the Guest Services Management Team based upon the requirements of the hotel. Support all guest services areas (communication center, reception, concierge, bell and door, gift shop) .
SonderNewSr. Front Desk Hospitality Agent SonderSr. Front Desk Hospitality AgentBoston, MA$44,978–$47,840 / yearWork alongside front desk staff and our remote service teams to handle all guest interactions with the highest quality of service and professionalism, taking ownership of guest issues and ensuring they are completed to the highest degree of satisfaction without supervision. Coordinate work from the front desk by prioritizing and delegating tasks to completion and act as a point of contact for escalated guest situations when a manager is unavailable; assist with training and mentorship for Front Desk Hospitality Agents.
Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsFront Desk Agent Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsFront Desk AgentBoston, MAFull timeAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Four Seasons Hotels LimitedNewReservations and Communications Agent Four Seasons Hotels LimitedReservations and Communications AgentBoston, MAOther amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston's best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. Run appropriate reports checking for special requests and hard blocking any rooms that are not hard blocked for special requests, inform Manager of any Special Attention, VIP guests and assist CIS Leader in obtaining arrival times for VIPs or Special Attention guests.
The Atlas HotelReception Agent, Part Time The Atlas HotelReception Agent, Part TimeBoston, MassachusettsCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
The Atlas HotelReception Agent The Atlas HotelReception AgentBoston, MassachusettsCompensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Cruiseport Gloucester LLCNewFront Office Agent - Beauport Hotel Cruiseport Gloucester LLCFront Office Agent - Beauport HotelGloucester, MA$19–$20 / hourIn this combined role, you will handle both reservations and front desk responsibilities, managing room bookings and incoming calls while providing prompt, courteous service to guests upon arrival, throughout their stay, and at departure. Regularly post receipts, guest accounts, and other forms of credit using accurate, proper cash handling methods, and maintain complete responsibility for a personal bank as specified by hotel policy.
Crisis24Executive Protection Agent (Part Time) Crisis24Executive Protection Agent (Part Time)Boston, MAFull timeInformation Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Monitoring of multiple security systems for various properties including alarms and cameras, and competence to identify and properly act on security risks .
Live Nation Entertainment IncBox Office Ticket Agent - Citizens House of Blues Boston Live Nation Entertainment IncBox Office Ticket Agent - Citizens House of Blues Bostonboston, MALive Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.
Bridge PointEnvironmental Service Attendant Bridge PointEnvironmental Service AttendantCambridge, MATemporaryI understand that Bridge Point may conduct background checks and/or obtain consumer and investigative reports in connection with my application or employment, as permitted by the Fair Credit Reporting Act (FCRA) and applicable state laws. I also understand that employment may be contingent on passing a drug and/or alcohol test, and if applicable, I consent to the release of prior DOT-regulated drug and alcohol test results in accordance with 49 CFR Part 40.25.
Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsFront Desk Supervisor Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsFront Desk SupervisorBoston, MAFull timeAbility to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.