NewHotel Front Office Supervisor EXCHANGE ST HOTEL LLCHotel Front Office SupervisorBoston, MAEnsuring the information safety and security of all guests within the hotel by supervising/training front desk staff in the following areas: room location security/privacy, key logger awareness, information security, personal information privacy/security, payment security, etc. The primary function of the Front Office Supervisor is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we are providing a welcoming and accommodating environment.
NewGuest Service Agent Hyatt Hotels CorpGuest Service AgentWaltham, MAShare Guest Service Agent on LinkedIn Tweet Guest Service Agent Share Guest Service Agent on Facebook Share Guest Service Agent via Email. Job Requirements: If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills.
Guest Service Agent Waterford Hotel GroupGuest Service AgentNewton, MAIf you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.
Guest Services Agent Pineapple HospitalityGuest Services AgentBoston, MAWhat to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests. In addition to generally spreading joy, youll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
NewHotel Guest Service Agent Holiday Inn Boston Cambridge AreaHotel Guest Service AgentSomerville, MassachusettsAs part of the InterContinental Hotels Group family, we are committed to creating memorable guest experiences through excellent service, comfortable accommodations, and a warm atmosphere. As a Guest Service Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a welcoming and comfortable stay.
Guest Service Agent Kimpton HotelsGuest Service AgentCambridge, MAOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Guest Service Agent Holiday Inn Express & Suites-CambridgeGuest Service AgentCambridge, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
GUEST SERVICES AGENT (PART TIME) Compass Group North AmericaGUEST SERVICES AGENT (PART TIME)Ashland, MAFor positions in Washington State, Maryland, or to be performed Remotely, click here or copy-paste the link below for paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023_WageTransparency_FlikHospitality.pdf. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Guest Services Agent StaypineappleGuest Services AgentBoston, MACompleting daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as responding to other requests from guests and providing welcome beverage and barista services as needed. In addition to generally spreading joy, you’ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
NewGuest Service Agent - Boston Harbor City Cruises HornblowerGuest Service Agent - Boston Harbor City CruisesBoston, MACity Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systemsHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries.
Guest Services Agent- (Part Time) - One Dalton Street, Boston Four Seasons Hotels and ResortsGuest Services Agent- (Part Time) - One Dalton Street, BostonBoston, MAOther amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston's best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.
Guest Service Agent Sonesta Great Bay Beach Resort & CasinoGuest Service AgentCambridge, MA$26–$28 / yearThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent Sonesta International Hotels CorporationGuest Service AgentRoyal Sonesta Cambridge, MassachusettsThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
NewGuest Service Agent IHG Hotels & ResortsGuest Service AgentCambridge, MAOpen, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Guest Service Agent AC Hotel Boston CambridgeGuest Service AgentCambridge, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent HHM HospitalityGuest Service AgentCambridge, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent - Boston Harbor City Cruises Hornblower Group IncGuest Service Agent - Boston Harbor City CruisesBoston, MAHornblower Groups subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services Inc., a full-service shipping, waterfront logistics, and management company that specializes in the operation and maintenance of government and commercial vessels. City Ferry, part of Hornblower Groups Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.
Guest Service Agent - Full Time - DoubleTree by Hilton Boston Bayside Hilton GlobalGuest Service Agent - Full Time - DoubleTree by Hilton Boston BaysideBoston, MAFull timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Guest Experience Telephone Agent The Newbury BostonGuest Experience Telephone AgentBoston, MassachusettsFull timeThe Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.
Guest Experience Telephone Agent Highgate Hotels LPGuest Experience Telephone AgentBoston, MAThe Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.
NewGuest Services Supv Hilton Boston Back BayGuest Services SupvBoston, MassachusettsFull timeOverview: The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
NewGuest Services Supv Highgate Hotels LPGuest Services SupvBoston, MAThe Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Guest Services Supervisor John Carver Inn & SpaGuest Services SupervisorPlymouth, MassachusettsLeadership, problem-solving, and basic computer skills; ability to share knowledge and teach others to perform tasks, high-level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure. Minimum of 2 years prior customer service experience preferred; general knowledge of bookkeeping and audit procedures helpful; high school diploma or equivalent combination of education and work experience.
Guest Service Associate Local.House International, Inc.Guest Service AssociateSalem, MAManage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs. Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information.
Part time Guest Service Associate- Cannabis Green Meadows FarmsPart time Guest Service Associate- CannabisMarlborough, MAPart timePrimary Responsibilities:With training and assistance, advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis; Correctly assist with weighing, packaging, and labeling cannabis products, as required; Educate customers on the safe use of their selected cannabis products; Check customers' identification documents to verify that they are of legal age; Process customers' payments using the dispensary / retail's POS system; Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research; Ensure the dispensary is clean and well-organized at all times; Take inventory of cannabis products and ensure that the sales floor is adequately stocked. Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.
NewOvernight Front Desk Agent Accor SAOvernight Front Desk AgentBoston, MAOvernight Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out.
Front Desk Agent YOTEL LimitedFront Desk AgentBoston, MAYOTEL offers guests a hotel experience that challenges the status quo, with a promise to deliver a different kind of stay through awesome people, smart design and the creative use of technology. Front Desk Agent Position Overview: The Front Desk Agent is responsible for creating a welcoming first impression and second arrival experience for all guests staying at or coming to the hotel.
Front Desk Agent Pyramid Hotel GroupFront Desk AgentMarlborough, MAIn offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Front Desk Agent YotelFront Desk AgentBoston, MassachusettsThe Front Desk Agent is responsible for creating a welcoming first impression and second arrival experience for all guests staying at or coming to the hotel. Learn the Hotel night audit systems and perform respective duties when scheduled to work the night audit shift.
Front Desk Agent Davidson Hospitality GroupFront Desk AgentCambridge, Massachusetts$24.50–$24.50 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Front Desk Agent (Part Time Seasonal May-August) Davidson Hospitality GroupFront Desk Agent (Part Time Seasonal May-August)Cambridge, Massachusetts$24.50–$24.50 / hourA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Front Desk Agent HOLIDAY INN SALEM (I-93 AT EXIT 2)Front Desk AgentSalem, NHAs the first point of contact for our hotel guests, you will be responsible for delivering exceptional customer service while efficiently performing front desk operations. - Assist in the creation of an inviting environment by maintaining knowledge of local attractions and services that may enhance a guest’s stay.
Front Desk Agent - Hampton Inn Marlborough Buffalo Lodging Associates, LLCFront Desk Agent - Hampton Inn MarlboroughMarlborough, MAWhile building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. + Handles cash, credit card information and goods at the property + Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all.
Front Desk Agent Spire Hospitality, LLCFront Desk AgentPeabody, MA$17.50 / hourPart timeSPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive.
NewRental Service Agent Indie Campers UK LTDRental Service AgentBoston, MA$18–$19 / hourBeing part of a young, fast-growing and innovative company where you make a difference; Career development opportunities in Field Operations or transitioning to an HQ role in Lisbon, Mexico or Los Angeles; Continuous training and coaching to develop the skills that matter to you; Free Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania. Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs; Preparing and cleaning our campervans; Maintaining our campervans in top condition and monitor maintenance and repairing needs; Registering guests, monitoring stock and processing payments; Handling complaints and troubleshooting emergencies.
NewFront Desk Agent - Cambria Hotel South Boston Meyer Jabara HotelsFront Desk Agent - Cambria Hotel South BostonBoston, MAMeyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Job responsibilities include: Processing all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys.
Front Desk Agent Accor SAFront Desk AgentBoston, MAWe support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. An operational knowledge and proficiency in Front Office Systems (Systems-Micros-Fidelio) and Microsoft Office suite (Word, Excel, PowerPoint).
Rental Service Agent Indie CampersRental Service AgentBoston, MassachusettsBeing part of a young, fast-growing and innovative company where you make a difference; Career development opportunities in Field Operations or transitioning to an HQ role in Lisbon, Mexico or Los Angeles; Continuous training and coaching to develop the skills that matter to you; Free Road Trips, so you can experience Indie firsthand trips around North America, Europe and Oceania; Base pay of $18 to $19 per hour; 10 days of paid time off, plus a paid day off to celebrate your birthday; Health insurance with employer copay. Handling incoming reservations, welcoming guests and taking care of check-ins and check-outs; Preparing and cleaning our campervans; Maintaining our campervans in top condition and monitor maintenance and repairing needs; Registering guests, monitoring stock and processing payments; Handling complaints and troubleshooting emergencies.
Front Desk Agent Hyatt Regency Boston/CambridgeFront Desk AgentCambridge, MassachusettsFull timeA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
hotel front desk agent Prime Zenith Hospitality LLChotel front desk agentManchester, NHPrime Zenith Hospitality LLC has been a leader in the hospitality industry for over a decade, dedicated to providing exceptional service and unforgettable experiences to our guests. Join Prime Zenith Hospitality LLC as a Hotel Front Desk Agent in Manchester, NH, where you will be the welcoming face of our esteemed establishment.
NewFront Desk Agent Pyramid Waltham ManagementFront Desk AgentWaltham, MassachusettsWhether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
NewFront Desk Agent Omni HotelsFront Desk AgentBoston, MAMaintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them.
Front Desk Agent - Hampton Inn Marlborough Buffalo Lodging Associates LLCFront Desk Agent - Hampton Inn MarlboroughMarlborough, MAWhile building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.
NewFront Desk Agent Part Time Hilton Garden Inn Brookline ClaremontFront Desk Agent Part Time Hilton Garden Inn BrooklineBrookline, MassachusettsMaintain a positive work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers & management. Compensation for this role will depend on several factors, including, but not limited to, a candidate’s qualifications, skills, competencies, and experience that may fall outside of the range listed.
NewFront Desk Agent - Homewood Suites in Brookline,MA ClaremontFront Desk Agent - Homewood Suites in Brookline,MABrookline, MassachusettsMaintain a positive work atmosphere by acting and communicating in a manner so that you get along with guests, vendors, co-workers & management. Compensation for this role will depend on several factors, including, but not limited to, a candidate’s qualifications, skills, competencies, and experience that may fall outside of the range listed.
NewPart-Time Front Desk Agent Jiten Hotel ManagementPart-Time Front Desk AgentRockland, MAPost any and all charges that pertain to a guest bill (individual, group master, or city ledger accounts), collect payment and make change for hotel guests following all cash procedures. Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.
Front Desk Agent On Call Pyramid Hotel GroupFront Desk Agent On CallCambridge, MAWhether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.
Front Desk Agent DOUBLETREE BY HILTON NASHUAFront Desk AgentNashua, NHPosition is responsible for all Front Desk Functions including but not limited to, checking guests in and out, providing directions, answering telephone calls, making reservations and providing outstanding customer service. Shifts will primarily consist of 7:00 AM–3:00 PM and 3:00pm-11:00pm coverage; however, candidates may occasionally be asked to assist with overnight shifts from 11:00 PM–7:00 AM based on operational needs.
Front Desk Agent Marriott International IncFront Desk AgentMAGuest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
NewSpa Desk Agent Omni HotelsSpa Desk AgentBoston, MASuccessfully introduces and schedules Spa services and operations through direct contact, either in person or by phone/email with Resort, or local guests, members, and staff to maximize member/guest satisfaction and revenue. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.