59 Results for

Guest Service Agent Jobs in South Boston, MA

Jobs

Newton, MA11 days ago

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

New!

Littleton, MA1 day ago

Proficiency in Microsoft Office; familiarity with systems like OnQ, Opera, FOSSE, Lightspeed, HotSOS, GXP, BOB, Kipsu, and Slack is a plus. Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.

Boston, Massachusetts30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination.

Chelsea, MA11 days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

New!

Boston, MA3 days ago

$23–$24 Per Hour

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

New!

Boston, MA3 days ago

Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as responding to other requests from guests and providing welcome beverage and barista services as needed. In addition to generally spreading joy, you'll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.

New!

Boston, MA5 days ago

Here''s what you''ll do during a typical day: Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance. As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

New!

Cambridge, MA3 days ago

$25.50–$27.50 Per Year

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Boston, MA30+ days ago

Full-time

Boston, MA30+ days ago

Hornblower Groups subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services Inc., a full-service shipping, waterfront logistics, and management company that specializes in the operation and maintenance of government and commercial vessels. City Ferry, part of Hornblower Groups Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems.

New!

Boston, MA3 days ago

The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston's Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.

New!

Boston, MA3 days ago

Marlborough, MA10 days ago

Part-time

While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

Marlborough, MA10 days ago

Part-time

New!

Lincoln, RI5 days ago

Part-time

The Courtyard® by Marriott -Providence Lincoln is situated minutes from Twin River Casino, Bryant University and Kirkbrae Country Club, and is only 9 miles from everything Downtown Providence has to offer. With 129 beautifully appointed guest rooms, we also have our onsite Bistro Restaurant & Bar which provides healthy breakfast, Starbucks® products and evening dining with a full bar.

Manchester, NH30+ days ago

Prime Zenith Hospitality LLC has been a leader in the hospitality industry for over a decade, dedicated to providing exceptional service and unforgettable experiences to our guests. Join Prime Zenith Hospitality LLC as a Hotel Front Desk Agent in Manchester, NH, where you will be the welcoming face of our esteemed establishment.

Marlborough, MA25 days ago

Part-time

Primary Responsibilities:With training and assistance, advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis; Correctly assist with weighing, packaging, and labeling cannabis products, as required; Educate customers on the safe use of their selected cannabis products; Check customers' identification documents to verify that they are of legal age; Process customers' payments using the dispensary / retail's POS system; Keep abreast of new additions to our cannabis product line as well as the latest industry trends through training and research; Ensure the dispensary is clean and well-organized at all times; Take inventory of cannabis products and ensure that the sales floor is adequately stocked. Will have periodical dispensary cleaning duties included but not limited to break rooms, bathrooms, sweeping etc.

Marlborough, MA30+ days ago

In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

New!

Brockton, MA2 days ago

$19 Per Hour
Part-time

New!

Boston, MA3 days ago

Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them.

Boston, MA17 days ago

New!

Cambridge, MA3 days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

New!

Cambridge, MA3 days ago

Peabody, MA30+ days ago

$17.50 Per Hour
Part-time

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive.

New!

Boston, Massachusetts3 days ago

The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value.

Cambridge, Massachusetts30+ days ago

$24.50–$24.50 Per Hour

Cambridge, Massachusetts10 days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

woburn, MA30+ days ago

$18–$19 Per Hour

This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.

Boston, Massachusetts30+ days ago

In addition to the performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the Guest Services Management Team based upon the requirements of the hotel. Support all guest services areas (communication center, reception, concierge, bell and door, gift shop).

Somerville, Massachusetts30+ days ago

Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. 23 Cummings StreetSomerville, MA02145 Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Somerville, MA30+ days ago

Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean.

Dedham, MA30+ days ago

$18–$19 Per Hour

Essential Job Functions: • Deliver unparalleled service, courtesy, and care to our guests • Respond promptly and effectively to guest questions and requests • Streamline the check-in and check-out process for guests • Answer incoming phone calls with promptness and professionalism • Excel at multitasking in a dynamic environment • Resolve guest concerns with attentive service recovery. Qualifications: • Education: High school diploma or its equivalent • Experience: • One year of Front Desk experience in hotels preferred • One year of experience working in customer service or a guest-facing role required • Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel • Previous experience with hotel OnQ PMS a plus.

New!

Cambridge, MA3 days ago

Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

New!

Boston, MA3 days ago

New!

Woburn, MA1 day ago

$17.50–$19 Per Hour
Part-time

Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Assists guests by knowing hotel property, local attractions, and hours of operation of hotel outlets and services.

New!

Natick, MA1 day ago

$17–$19 Per Hour
Part-time

All associates are expected to deal with customers and co-workers positively and respectfully and perform duties safely and effectively. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary.

New!

Marlborough, MA1 day ago

$16–$19 Per Hour
Part-time

New!

Woburn, MA1 day ago

$17.44 Per Hour
Part-time

This position successfully manages person in charge duties during the overnight shift, including showing sound judgment in making independent decisions and ensuring security protocols are being followed. • Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.

New!

Marlborough, MA1 day ago

$16–$19 Per Hour
Part-time

Nashua, NH16 days ago

Position is responsible for all Front Desk Functions including but not limited to, checking guests in and out, providing directions, answering telephone calls, making reservations and providing outstanding customer service. Shifts will primarily consist of 7:00 AM–3:00 PM and 3:00pm-11:00pm coverage; however, candidates may occasionally be asked to assist with overnight shifts from 11:00 PM–7:00 AM based on operational needs.

New!

Boston, MA3 days ago

$44,978–$47,840 Per Year

Work alongside front desk staff and our remote service teams to handle all guest interactions with the highest quality of service and professionalism, taking ownership of guest issues and ensuring they are completed to the highest degree of satisfaction without supervision. Coordinate work from the front desk by prioritizing and delegating tasks to completion and act as a point of contact for escalated guest situations when a manager is unavailable; assist with training and mentorship for Front Desk Hospitality Agents.

Boston, MA30+ days ago

Full-time

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.

Boston, Massachusetts30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

Boston, Massachusetts9 days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

New!

Gloucester, MA2 days ago

$19–$20 Per Hour

In this combined role, you will handle both reservations and front desk responsibilities, managing room bookings and incoming calls while providing prompt, courteous service to guests upon arrival, throughout their stay, and at departure. Regularly post receipts, guest accounts, and other forms of credit using accurate, proper cash handling methods, and maintain complete responsibility for a personal bank as specified by hotel policy.

Boston, MA30+ days ago

Full-time

Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Monitoring of multiple security systems for various properties including alarms and cameras, and competence to identify and properly act on security risks .

boston, MA30+ days ago

Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

Cambridge, MA15 days ago

Temporary

I understand that Bridge Point may conduct background checks and/or obtain consumer and investigative reports in connection with my application or employment, as permitted by the Fair Credit Reporting Act (FCRA) and applicable state laws. I also understand that employment may be contingent on passing a drug and/or alcohol test, and if applicable, I consent to the release of prior DOT-regulated drug and alcohol test results in accordance with 49 CFR Part 40.25.

Boston, MA30+ days ago

Full-time

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.

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Guest Service Agent Jobs in South Boston, MA

Guest Service Agent Waterford Hotel Group

Guest Services - Front Desk Agent - Courtyard by Marriott, Littleton Lafrance Hospitality

Guest Services Agent Studio Allston Hotel

Guest Service Agent Hampton Inn by Hilton Boston Logan Airport Chelsea

Guest Service Agent - Full Time - DoubleTree by Hilton Boston Downtown Hilton Hotels

Guest Services Agent Staypineapple

Guest Service Agent - Hilton Logan Airport Hilton Worldwide Holdings Inc

Guest Service Agent Sonesta International Hotels

Guest Service Agent - Full Time - DoubleTree by Hilton Boston Bayside Hilton Global

Guest Service Agent The Envoy Hotel

Guest Service Agent - Boston Harbor City Cruises Hornblower Group Inc

Guest Experience Telephone Agent The Newbury Boston

Guest Experience Telephone Agent Royal Lahaina Resort

Hotel Front Desk Agent (Full Time) Buffalo Lodging Associates, LLC

Hotel Front Desk Agent (Part Time) Buffalo Lodging Associates, LLC

Hotel Front Desk Agent (Overnight and 3PM-11PM Shifts) Buffalo Lodging Associates, LLC

hotel front desk agent Prime Zenith Hospitality LLC

Part time Guest Service Associate- Cannabis Green Meadows Farms

Front Desk Agent Pyramid Hotel Group

Hotel Front Desk Agent Buffalo Lodging Associates, LLC

Front Desk Agent Omni Hotels

Front Desk Agent Boston Harbor Hotel

Front Desk Agent Margaritaville Hollywood Beach Resort

Front Desk Agent Davidson Hospitality Group

Front Desk Agent Spire Hospitality, LLC

Front Desk Agent The Newbury Boston

Front Desk Agent (Part Time Seasonal May-August) Davidson Hospitality Group

Front Desk Agent Hyatt Regency Boston/Cambridge

Front Desk Agent| Courtyard Woburn CSM Corporation

Front Desk Agent Seaport Hotel

Front Desk Agent La Quinta Boston - Somerville

Front Desk Agent Highgate Hotels LP

Front Desk Agent Spire Hospitality Inc

Front Desk Agent Marriott

Front Desk Agent Overnight Marriott

Front Desk Agent, Full-Time | Courtyard, Woburn CSM Lodging Services Incorporated

Front Desk Agent, Part-Time | Courtyard, Boston Natick CSM Lodging Services Incorporated

Front Desk Agent, Full-Time | Hilton Garden Inn, Marlborough CSM Lodging Services Incorporated

Front Desk Agent| Courtyard Woburn CSM Lodging Services Incorporated

Front Desk Agent, Part-Time | Hilton Garden Inn, Marlborough CSM Lodging Services Incorporated

Front Desk Agent DOUBLETREE BY HILTON NASHUA

Sr. Front Desk Hospitality Agent Sonder

Front Desk Agent Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

Reception Agent, Part Time The Atlas Hotel

Reception Agent The Atlas Hotel

Front Office Agent - Beauport Hotel Cruiseport Gloucester LLC

Executive Protection Agent (Part Time) Crisis24

Box Office Ticket Agent - Citizens House of Blues Boston Live Nation Entertainment Inc

Environmental Service Attendant Bridge Point

Front Desk Supervisor Merritt Hospitality, LLC d/b/a HEI Hotels & Resorts

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