159 Results for

Guest Services Jobs in Towson, MD

Jobs

New!

Greenbelt, MDToday

$59,820–$101,836

The Clinical Dietitian is responsible for collecting pertinent information development of appropriate care plans monitoring the status of patients counseling patient and family on special nutritional requirements consulting with other health personnel (physician nurse pharmacist case manger therapist etc.) as appropriate. Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.

New!

Bethesda, MD1 day ago

Join Healthcare Services Group (HCSG) as a Dining Services Assistant Manager, supporting the dining department at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

New!

Baltimore, MD2 days ago

Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.

Baltimore, MD18 days ago

Full-time
Employee

You will be the initial point of contact, focusing on general front desk duties within a property management setting, such as handling phones, emails, scheduling appointments, assisting with administrative tasks, provde support to the property management team, handling resident applications, managing maintenance tickets, maintaining security and assist with various community projects. This role is non-exempt and has an anticipated annual pay rate of $15 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.

Baltimore, MD30+ days ago

Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting or training rooms, and residences. Actively listens to customer requests and responds professionally and appropriately; ensures prompt resolution of pricing conflicts, stay inconveniences, etc.

New!

Hanover, Maryland1 day ago

The Guest Services Supervisor is responsible for directing shift operations and ensuring the consistent delivery of high‑quality service across the slot floor and Live! This role plays a critical part in supervising frontline team members, coordinating service responses, and maintaining compliance with departmental procedures and gaming regulations.

Baltimore, Maryland30+ days ago

$25–$28 Per Hour

The Guest Services Director ensures that patients/residents and their families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights.*Train and coach nursing center staff so they maintain the highest level of customer service. *Provide a meaningful Guest Services program for all patients/residents that includes creative, intellectual, physical, service, social, and spiritual individual and group opportunities each week based on the customer's needs, interests, abilities, preferences, treatment plans and goals.

Royal Sonesta Harbor Court- Baltimore, MD30+ days ago

Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by Dry Cleaning Company; delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests. Collect and provide comprehensive information and coordinate VIP and/or Priority Club guest requests regarding hotel services, sporting events, places of interest, restaurants, theater, airline, transportation tickets, limousine rentals, sightseeing tours and any other information of interest.

Baltimore, MD15 days ago

$15–$15 Per Hour

Conduct cleaning in assigned areas to include vacuuming, emptying trash and cleaning bathrooms; Maintain sanitary conditions of the non-public and public restrooms within the zoo grounds; Provide guests with information on all aspects of the Zoo experience such as exhibits, on-ground activities (including times and locations), routes through the Zoo, shuttle, and membership information; Provide guest control, including challenging situations; Use a campus wide radio system to communicate information; Ensure guest safety at all times; · Perform other duties as assigned; and, Adhere to all policies and procedures of the Zoo. Responsible for keeping Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Visitor Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Owings Mills, MD30+ days ago

$16–$17 Per Hour

Operates Private Branch Exchange (PBX switchboard) equipment to handle incoming calls, outgoing calls, wake up calls, do-not-disturbs and the paging of guests, all while maintaining guest and staff privacy and security. Handles departmental cash drawer, accounting of monies, credit card receipts, guest accounts, and other forms of credit and cash handling guidelines.

Baltimore, MD30+ days ago

$16–$16 Per Year

Baltimore, MD30+ days ago

$15.75–$15.75 Per Hour

Experience/Training: Minimum of six months related experience and/or training; Proficient in cash handling procedures; Familiarity with a Point of Sale (POS) system environment; and, Working Conditions: Must be able to stand and remain active for an eight hour shift; Must be able to sit upright for long periods of time; Must be able to walk large areas of the Zoo as needed; Must be able to work in an outdoor weather environment in all seasons and weather, including heat/humidity, cold temperatures, and/or wet conditions; Ability to work a flexible schedule to include weekends, holidays, and special events; and, Must be able to exert up to 35 pounds of force to lift, push, pull, carry, or otherwise move objects. Communication (Internal and External): Responsible for keeping the Director, Managers, and Supervisors fully updated on any issues that may occur during daily operations; Respond appropriately to guests’ questions, comments, or concerns; Communicate with fellow Guest Services Agents by radio contact as needed following Zoo radio etiquette and protocol at all times; and, Contact an appropriate staff member necessary to resolve guest issues.

Baltimore, MD30+ days ago

$45,000–$50,000 Per Year

We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry.

Sonesta ES Suites Annapolis, MD30+ days ago

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

White Marsh, MD14 days ago

$20–$25 Per Hour

Ensures guests receive exceptional service through management of guest service operations, including front desk, concierge, transportation, valet, bell service, and breakfast service, Reviews passenger logs, driver safety checklists & preventative maintenance logbook to ensure that shuttle van is operated within established guidelines.

Annapolis, MD30+ days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Bethesda, MD22 days ago

Owings Mills, MD14 days ago

$40,000–$40,000 Per Year

Hanover, MD7 days ago

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

College Park, MD30+ days ago

$16–$16 Per Year

Gambrills, MD16 days ago

$18–$18 Per Hour

Growth Opportunity: As you master our systems and demonstrate operational strength, you will take on increasing responsibility in scheduling oversight, productivity tracking, retail performance, and team accountability — creating a clear path into Spa Management. Robert Andrew Salon & Spa is seeking a spa professional with prior leadership knowledge and operational experience who is ready to grow into Spa Management within our organization.

Baltimore, MD30+ days ago

Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Location Sheraton Inner Harbor Hotel, 300 S Charles St, Baltimore, Maryland, United States, 21201VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Inner%20Harbor%20Hotel%2C%20300%20S%20Charles%20St%2C%20Baltimore%2C%20Maryland%2C%20United%20States%2C%2021201).

Annapolis, MD25 days ago

$22.08–$27.60 Per Hour

Be the leading example of hospitality for our team members and guests,educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns . You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results.

Gambrills, MD16 days ago

$16–$16 Per Hour

The Guest Experience Specialist supports the service team, ensures accurate appointment scheduling, assists with professional homecare sales and ensures every client receives attentive, high-level customer service. Our Guest Experience team plays a key role in creating a welcoming, seamless experience for every guest from the moment they walk through the door.

Bethesda, MD30+ days ago

$47.30–$77.45 Per Hour

As a member of the Digital Guest Services Application Support team, the Senior Analyst, Digital Guest Services Applications Support will serve as a primary SME for Mobile Key services within the Marriott ecosystem and be primary resource responsible for resolution of Mobile Key incidents, to include triage, and escalations to appropriate key vendors, PMS teams and infrastructure teams as needed. Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814VIEW ON MAP (https://www.google.com/maps?q=Marriott%20International%20HQ%2C%207750%20Wisconsin%20Avenue%2C%20Bethesda%2C%20Maryland%2C%20United%20States%2C%2020814).

Linthicum, MD30+ days ago

Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).

Perryville, Maryland30+ days ago

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Perryville, Maryland30+ days ago

New!

Perryville, Maryland5 days ago

Hanover, Maryland24 days ago

This role plays a critical part in maintaining the property's reputation for exceptional service by delivering consistently clean, well‑appointed rooms and promptly reporting maintenance issues, safety concerns, or irregularities. Your attention to detail, adherence to housekeeping protocols, and commitment to guest satisfaction directly support the smooth operations of the hotel and contribute to creating a comfortable, welcoming environment for every guest at Live!

Bethesda, MD9 days ago

We’re seeking a high-energy leader to build, coach, and inspire a team of sports performance trainers—growing member participation and hitting revenue goals. Curiosity for EP methods (SMR/TP, AIS, Dynamic Flexibility, Linear & Multi-Directional Speed, FMS, Keiser, TRX, combine prep).

BALTIMORE, MD30+ days ago

The program focuses on different aspects of managing your own account, including: General Training & Comprehension - Learn and perform the job assignments of the housekeeper, heavy housekeeper/floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment. Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.

GAMBRILLS, MD30+ days ago

The program focuses on different aspects of managing your own account, including: General Training & Comprehension - Learn and perform the job assignments of the dietary aide, cook, and dishwasher positions and, as such, can operate, and teach others how to operate, a variety of industrial kitchen equipment. Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.

GAMBRILLS, MD30+ days ago

Join Healthcare Services Group (HCSG) as an Environmental Services (EVS) Assistant Manager, overseeing cleaning and sanitation services at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

LAUREL, Maryland12 days ago

$48,000–$50,000 Per Year

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. Additional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced.

New!

Olney, MD3 days ago

Entry without a degree is possible for the right person with the right experience of 3 or more years' experience relevant to leading volunteers and developing volunteer programs. Working hours vary, depending on whether involved in recruitment efforts, community outreach or training and administrative roles.

Owings Mills, Maryland30+ days ago

$20–$24 Per Hour

When you join RadNet as an Omni Channel Communications Services Analyst you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Strong written and verbal skills are a must to interact with a diverse base of individuals, including executives, technical, professional, and office staff members, as well as national resources.

Linthicum Heights, MD30+ days ago

By applying, you are entering our Hospitality & Customer Service Talent Network. You may be contacted regarding interviews, training, or credential opportunities

Westminster, MD13 days ago

Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Food Service Worker at McDaniel College in Westminster, MD.

Westminster, MD13 days ago

Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation.

Annapolis, Maryland15 days ago

$18–$23 Per Hour

When you join usas a Patient Service Representative Float,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service.

Baltimore, Maryland30+ days ago

$18–$23 Per Hour

When you join usas a Floating Patient Service Representative,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service.

New!

Baltimore, MD1 day ago

$17.15–$20.15 Per Hour
Part-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Baltimore, MD18 days ago

$17.15–$20.15 Per Hour
Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

Linthicum, Maryland18 days ago

Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.

New!

Mount Airy, Maryland4 days ago

$18–$24 Per Hour

When you join usas a Patient Service Representative,you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service.

New!

Silver Springs, MDToday

The contractor is responsible for opening and closing the museum and staffing the reception desk everyday but December 25th, which may require work on weekends and holidays, as well as morning and evening, and are subject to overtime requirements. Outlines NMHM activities, provides orientation information about the galleries, and provides directional services (e.g., bathroom, public telephone, taxi, food service, etc.).

Mt. Rainier, MD30+ days ago

$21–$21

Clean and maintain all common areas, including but not limited to, dumpster areas – including removing/relocating bulk trash, parking areas, mail rooms, laundry rooms, corridors, stairwells and hallways, storage rooms, maintenance shops, and the pool deck. As part of Kay's service department, you are responsible for maintaining the physical integrity of our properties and committed to providing exceptional customer service and a pleasant living experience for our residents.

Clarksville, MD21 days ago

Employee Polygraph Protection Act (EPPA): https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf. We are looking for an enthusiastic and highly motivated service writer to provide advice and assistance to customers throughout the service experience.

New!

Laurel, MD6 days ago

The Service Technician will be responsible for diagnosing, repairing, and maintaining a variety of vehicles, ensuring that our customers receive safe and reliable service. Perform accurate diagnostics on vehicles to identify mechanical and electrical issues and carry out necessary repairs.

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Guest Services Jobs in Towson, MD

Jobs

Dietitian Nutrition ServicesMedStar Health

Dining Services Assistant ManagerHealthcare Services Group, Inc.

Temporary Field Service Animatronic Technician (Laurel - Beltsville - Odenton)Spencer's

Front Desk Associate - Part-TimePratum Companies

Guest Services AgentWaring Hotels

Guest Services Supervisor - MarylandLive! Casino and Hotel Maryland

Guest Services DirectorFranklin Woods Center

Guest Services AgentSonesta

Guest Services Agent - CustodialMaryland Zoo

Guest Services Agent - PM & OvernightHOWARD HOSPITALITY LLC

Guest Service RepresentativeBELLE GROVE ENTERPRISE LLC

Guest Services Agent - Sales Associate (Part-Time)Maryland Zoo

Guest Service ManagerBELLE GROVE ENTERPRISE LLC

Guest Service AgentSonesta

Guest Service ManagerHampton Inn, Baltimore/White Marsh

Guest Service AgentHampton Inn & Suites Annapolis

Guest Service AgentHyatt Regency Bethesda

Guest Service ManagerHOWARD HOSPITALITY LLC

Guest Service AgentWaterford Hotel Group

Guest Service AgentUMD LODGING LLC

Spa Guest Service ConciergeRobert Andrew Salon & Spa

Guest Service ExpertMarriott

Guest Service ManagerThe Fresh Market, Inc.

Guest Experience SpecialistRobert Andrew Salon & Spa

FLEX Senior Manager Digital GuestMarriott

Guest Experience ExpertMarriott

Guest Safety Officer - Overnight (FT)Hollywood Casino Perryville

Guest Safety Officer - Overnight (PT)Hollywood Casino Perryville

Guest Safety Officer - Swing Shift (PT)Hollywood Casino Perryville

Guest Room Attendant (Part-Time Only) - Live Hotel - MarylandLive! Casino and Hotel Maryland

Director of Medical Staff Services Full-TimeOnelife Fitness

Environmental Services - Manager in TrainingHealthcare Services Group, Inc.

Dining Services - Manager in TrainingHealthcare Services Group, Inc.

Environmental Services Assistant ManagerHealthcare Services Group, Inc.

Environmental Services Department ManagerHealthcare Services Group, Inc.

Director of Volunteer ServicesBrooke Grove Retirement Village

Omni Channel Communication Services AnalystRadNet

Hospitality & Customer Service Talent PoolAnne Arundel Workforce Development Corporation (AAWDC)

Food Service Worker (McDaniel College)AVI Foodsystems

Student Food Service Worker (McDaniel College)AVI Foodsystems

Patient Service Representative FloatAdvanced Radiology

Patient Service Representative FloaterAdvanced Radiology

Patient Service/Front Desk Coordinator Part TimeMyEyeDr.

Patient Service/Front Desk CoordinatorMyEyeDr.

Food Service SupervisorGuest Services

Patient Service RepresentativeCommunity Radiology Associates

Customer Service and Visitor Support SpecialistDawson

Jr. Service Technician/Apartment MaintenanceKay Apartment Communities

Luxury Service AdvisorJaguar and Land Rover of West Columbia

Service TechnicianOurisman Mazda

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