RobinsonHelp Desk Technician RobinsonHelp Desk TechnicianAltoona, IAPart timeRobinson Inc is opening a brand-new manufacturing facility in Altoona, Iowa, set to open in early 2027, and we’re looking for a Help Desk Technician to set up and support the facility's technology. In this role, you’ll help keep our employees productive by quickly resolving day-to-day IT issues, setting up hardware and software, and making technology simple and reliable for everyone.
LancesoftIT Help Desk Support LancesoftIT Help Desk SupportDes Moines, IA$20Intermediate technical PC skills including knowledge of operating systems, networking, and/or hardware required. Qualification:High school diploma or equivalent required;computer related designation or certification preferred.
TTECNewHelp Desk - IBHRS TTECHelp Desk - IBHRSDes Moines, IARequired Experience and SkillsAbility to provide excellent customer servicePrevious experience with the IBHRS Help Desk, supporting internal program staff and external treatment providersExperience in Help desk supportTimely handling of requests received via phone, email, employee self-service, the citizen portal, or walk-inExperience with ticketing applications and escalation proceduresCompensation: $24.00 per hour#J-18808-Ljbffr. Job Title: HDS3-IBHRS/Help DeskLocation: Des Moines, IA 50309The Iowa Department of Health and Human Services (“Customer”) seeks support for users of the Behavioral Health Reporting System (IBHRS).
TTECNewIBHRS Help Desk Specialist: User Support TTECIBHRS Help Desk Specialist: User SupportDes Moines, IAA technology consulting firm is seeking a Help Desk professional to support the Behavioral Health Reporting System in Des Moines, IA. A strong customer service background and prior experience in help desk support are essential for this role.
The Iowa ClinicHelp Desk Specialist II (Full-Time) The Iowa ClinicHelp Desk Specialist II (Full-Time)West Des Moines, IAFull timeUse FreshService daily for ticketing, asset management, service catalog, and knowledge base; contribute and maintain knowledge articles. This role is primarily onsite and hands‑on, supporting PC technology at clinic sites, with additional responsibility for phone‑based remote support and escalated ticket resolution.
KeminIT Service Desk Manager KeminIT Service Desk ManagerDes Moines, IowaWe create solutions that strengthen health and wellbeing, provide nutrition and immune support for pets and production animals, safeguard the planet’s natural resources, and protect the global food supply chain for generations to come. In this role, you will oversee the day-to-day operations of one of our regional help desk teams, ensuring the efficient and effective resolution of technical issues while delivering a high level of service to our internal users.
CompuComService Desk Tech I CompuComService Desk Tech IDes Moines, IA$13.50–$19.80 / hourThey are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
Staybridge SuitesFull-Time Front Desk Agent Staybridge SuitesFull-Time Front Desk AgentWest Des Moines, IAThe right candidate is reliable, guest-focused, team-oriented, and able to think through problems instead of immediately saying “I don’t know.”. Candidates must be comfortable with this schedule pattern and understand that hospitality business levels may occasionally require some flexibility.
Aurum Property PartnersInformation Desk Attendant - Part-Time Aurum Property PartnersInformation Desk Attendant - Part-TimeClive, IAA good job for someone just entering the workforce or returning to the workforce with limited experience and education. Responsible for assisting in transporting patients in wheelchairs to and from appointments within the building, as needed.
American Technology ConsultingDesktop Support American Technology ConsultingDesktop SupportDes Moines, IowaCertifications: Industry certifications (A+, Network+, MCP, etc.) Communication: The candidate must have strong communication skills to effectively liaise with IT staff and non-technical users, ensuring timely execution of tasks. The Iowa Workforce Development, Division of Vocational Rehabilitation Services (IWD-VRS) is seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team.
American Technology ConsultingIT Support American Technology ConsultingIT SupportDes Moines, IowaCertifications: Industry certifications (A+, Network+, MCP, etc.) Communication: The candidate must have strong communication skills to effectively liaise with IT staff and non-technical users, ensuring timely execution of tasks. The Iowa Workforce Development, Division of Vocational Rehabilitation Services (IWD-VRS) is seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team.
American Technology ConsultingComputer Support American Technology ConsultingComputer SupportDes Moines, IowaCertifications: Industry certifications (A+, Network+, MCP, etc.) Communication: The candidate must have strong communication skills to effectively liaise with IT staff and non-technical users, ensuring timely execution of tasks. The Iowa Workforce Development, Division of Vocational Rehabilitation Services (IWD-VRS) is seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team.
Aureon Contact CenterTier 1 Technical Support Representative (REMOTE IOWA) Aureon Contact CenterTier 1 Technical Support Representative (REMOTE IOWA)West Des Moines, IARemotePart timeEnsure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system. Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events.
Guardian Pharmacy LLCIT Support Specialist Guardian Pharmacy LLCIT Support SpecialistAnkeny, IAWe're looking for an experienced and customer-focused IT Support Specialist who thrives on solving problems, supporting end users, and keeping systems running smoothly in a fast-paced healthcare environment. Atlanta, Georgia, United States of America | Ankeny, Iowa, United States of America | Eden Pairie, Minnesota, United States of America | Fenton, Missouri, United States of America.
Access Systems - Operations & ServiceNewIT Support Technician Access Systems - Operations & ServiceIT Support TechnicianWaukee, IAThis customer-facing role is focused on answering incoming support requests, troubleshooting end-user issues, documenting work clearly, and helping customers get back to work quickly. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company.
TriWest Healthcare AllianceSupervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportDes Moines, IARemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
Iron Mountain IncSr. Client Delivery Program Manager (remote) Iron Mountain IncSr. Client Delivery Program Manager (remote)Des Moines, IARemote$123,500–$164,700 / yearThe Program Manager is responsible for working closely with multiple regional Project/Program Managers and DS Technical Implementation Managers, Sales Organization, Field Operations, DS Management/leadership, and Account Management to coordinate and oversee large scale, multi-region projects that involve delivery by multiple work streams. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.
Waldinger CorpNewPreconstruction Coordinator Waldinger CorpPreconstruction CoordinatorDes Moines, IAField Technology Support, Onboarding & User Enablement: Provide technical support and user assistance for field, preconstruction, and VDC teams utilizing iPad-based applications and digital construction tools, including Autodesk Forma, AL Mobile, STRATUS, Field Orderz, dashboards, and similar platforms. VDC / Construction Technology Project Setup: Coordinate setup of construction technology projects within Autodesk Forma, STRATUS, Field Orderz, dashboards, and other designated project technology platforms.
The Waldinger Corp.NewPreconstruction Coordinator The Waldinger Corp.Preconstruction CoordinatorDes Moines, IAFull timeField Technology Support, Onboarding & User Enablement: Provide technical support and user assistance for field, preconstruction, and VDC teams utilizing iPad-based applications and digital construction tools, including Autodesk Forma, AL Mobile, STRATUS, Field Orderz, dashboards, and similar platforms. • VDC / Construction Technology Project Setup: Coordinate setup of construction technology projects within Autodesk Forma, STRATUS, Field Orderz, dashboards, and other designated project technology platforms.
Blue Cross and Blue Shield AssociationNewSr. Asset Managment Specialist (Open to hiring at Asset Management Analyst level) Blue Cross and Blue Shield AssociationSr. Asset Managment Specialist (Open to hiring at Asset Management Analyst level)Des Moines, IAAs needed, participate in invoice management activities, such as matching the appropriate purchasing documents and all discrepancies are resolved in a timely manner and communicating with appropriate stakeholders regarding concerns that may delay payment outside of the contracted timelines. Will manage the manual creation and modification of records in the Software Asset Management ("SAM") repository that are initiated through order forms, while ensuring accuracy and timeliness of data and assist in reporting to stakeholders.
BerkleySupport Analyst II BerkleySupport Analyst IIUrbandale, IowaCommunicates clearly in verbal and written English; documents and explains technical issues, interprets business and technical materials, and uses basic math (rates, ratios, percentages) to understand service data, charts, and metrics. Work with customers and business teams to fully understand issues and meet customer service levels as defined within service level agreements.
HARDY INDUSTRIESNow Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansWaukee, IAThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
MaximusTest Req - Do Not Apply WH MaximusTest Req - Do Not Apply WHDes Moines, IAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead cross-functional planning and execution of projects aligned with the HR strategy and including, process design, functional requirements, data management, testing, and production operations and support design.
Jones Lang LaSalle IncNewRPM Coordinator Jones Lang LaSalle IncRPM CoordinatorDes Moines, IAThis role positions you as the critical first point of contact for all MAC and furniture-related requests, where you'll leverage your understanding of furniture systems, workspace modifications, and facilities management principles to accurately assess, prioritize, and route tickets to the appropriate teams. What this job involves: As a Ticket Coordinator at JLL, you'll serve as the operational hub for our Moves, Adds, Changes (MAC) and Furniture portfolio, managing the complete help desk lifecycle while ensuring seamless coordination between requestors and service delivery teams.
ASM Research, An Accenture Federal Services CompanyNewCustomer Service Representative ASM Research, An Accenture Federal Services CompanyCustomer Service RepresentativeDes Moines, IA$20.83–$26.25 / hourCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. Perform initial triage and basic troubleshooting for routine end-user issues involving workstations, approved software, printing, email, and account access using documented checklists and scripts.
SercoUser Support Specialist SercoUser Support SpecialistDes Moines, IAThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
BerkleyEnterprise Architect BerkleyEnterprise ArchitectUrbandale, Iowa$99,000–$187,000 / yearEnterprise Architects have a history of working at a detailed level with various technologies in various roles and often move into an Enterprise role after serving in several other architect roles designing, implementing, and maintaining a variety of systems and tools using a diverse set of technologies. 6+ years in multiple (minimum of three) Architecture domain roles (Software, Application, Solution, Integration, Data, Cloud, Platform, Systems, Desktop, Security, Business, and/or Enterprise) leading multiple architecture initiatives.
State of IowaInformation Technology Support Specialist (SCA 152423) State of IowaInformation Technology Support Specialist (SCA 152423)Des Moines, IA$30.59–$48.87 / hourThis role focuses on troubleshooting, database interaction, scripting, end-user support, and collaboration with development and business teams to ensure stable, reliable system operations. The Proprietary Application Support Team delivers support to the Judicial Branch's employees on how to use various types of proprietary software programs efficiently and effectively in fulfilling business objectives.
Accenture PlcNewPhysical Security Application Support Engineer Accenture PlcPhysical Security Application Support EngineerDes Moines, IAAccenture Security is seeking an experienced Lenel OnGuard Engineer / Application Support Consultant to support a large-scale physical security and access control environment for a major power utilities client. We hire the very best security talent and arm them with the coolest tools and latest tech so they can help our clients build resilience as we create integrated, customized turnkey solutions.
Carrier Access ITNetwork Engineer II Carrier Access ITNetwork Engineer IIClive, IASolid understanding of network security architectures and protocols, including the configuration and management of firewalls, VPN technologies, and intrusion detection/prevention systems (IDS/IPS), with the ability to troubleshoot and optimize these components in complex network environments. Demonstrate proficiency across a broad range of networking technologies, including routing and switching, wireless infrastructure, network security, and monitoring tools, with the ability to integrate and support diverse systems in complex environments.
CVS Health CorpNewEpic Senior Access Analyst - Prelude & Referrals CVS Health CorpEpic Senior Access Analyst - Prelude & ReferralsWork At Home, IA$83,430–$222,480 / yearAs the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. Summary: The Senior Epic Analyst is a subject matter expert in Epic systems, responsible for leading complex projects, providing advanced technical support, and mentoring junior analysts.
TriWest Healthcare AllianceManager, Data Operations (Data Engineering) TriWest Healthcare AllianceManager, Data Operations (Data Engineering)Des Moines, IARemoteFull timeTechnical Skills: In-depth knowledge of all application functionality, security, development, and system administration; knowledge of relevant technology, tools and middleware; proficient change agent; knowledge of the agile methodology and software maintenance and support. The manager serves as a bridge between data engineering, analytics, and business stakeholders to ensure timely, high-quality data delivery for operational and strategic needs.
ThriveField Engineer ThriveField EngineerDes Moines, IAFull timeThe Field Services Engineer will serve clients by going on-site to their locations, serving as deskside support and on-site support to all client issues, responding to service tickets of the client’s request or problem; resolves all first level end-user problems; escalates problems to the next level of support for guidance and direction; contacts third-party vendors for warranty service repair and dispatch; and dispatches appropriate resources for problems that cannot be resolved remotely. Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required.
Deloitte Touche Tohmatsu LtdNewEpic Willow Manager Deloitte Touche Tohmatsu LtdEpic Willow ManagerDes Moines, IA$147,000–$174,000 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Basepoint Building AutomationsSystems Administrator Basepoint Building AutomationsSystems AdministratorDes Moines, IAThis role is primarily focused on systems administration, infrastructure support, endpoint management, and maintaining reliable day-to-day IT operations while working collaboratively with internal teams and third-party vendors. As the Systems Administrator, you will oversee the management and maintenance of our IT infrastructure, ensuring the stability, integrity, and efficient operation of the information systems that support the organization’s daily operations.
Department of the Treasury, USTax Analyst Department of the Treasury, USTax AnalystDes Moines, IA$106,437–$172,980 / yearYou must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): Current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. If applying for a higher grade and you met time-in-grade (TIG) at another agency, it is recommended that you provide an SF-50(s) (Notification of Personnel Action) (or equivalent) which demonstrates you meet the 52-week TIG requirement (e.g., Promotion with an effective date more than one (1) year old, Within-Grade-Increase at the highest grade held).
Motorola Solutions IncNewTechnical Success Administrator - Emergency Call Management (ECM) Motorola Solutions IncTechnical Success Administrator - Emergency Call Management (ECM)Iowa Remote Work, IARemote$115,000–$130,000 / yearThis position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. We work to ensure that the customer experience with Motorola Solutions continuously exceeds their expectations and, through our internal and external relationships, we are committed to consistent delivery and follow through to help customers serve their communities and to be their best in the moments that matter.".