Senior System Administrator Iowa Bankers Insurance & Services, IncSenior System AdministratorJohnston, IAIn addition, the position is responsible for providing second level help desk support, testing disaster recovery and business continuity plans, remediating security scans, and ensuring an overall adherence to our compliance requirements. Some of the software/hardware that you would be supporting include: M365, Azure, Windows Server, VMware, NetApp, Cisco, Dialpad, Fortinet and our enterprise security platforms.
NewHelp Desk - IBHRS Inteletech GlobalHelp Desk - IBHRSDes Moines, Iowajob Title: HDS3-IBHRS/ Help DeskLocation: Des Moines, IA 50309 The Iowa Department of Health and Human Services (“Customer”) seeks support for users of the Behavioral Health Reporting System (IBHRS). The Candidate will Timely handle requests for assistance for both State employees and citizens that are received via phone, email, employee self-service, the citizen portal, or walk-in.
IT Help Desk Support LancesoftIT Help Desk SupportDes Moines, IA$20Intermediate technical PC skills including knowledge of operating systems, networking, and/or hardware required. Qualification:High school diploma or equivalent required;computer related designation or certification preferred.
Service Desk Manager / Lead Cognizant Technology Solutions CorpService Desk Manager / LeadDes Moines, IAOur deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. The Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives.
IT Service Desk Lead Info Way Solutions LLCIT Service Desk LeadDes Moines, IAThe Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives. The role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service improvement, and operational governance.
Part-time Service Desk Analyst Solutions Management GroupPart-time Service Desk AnalystAnkeny, IASince 1995, Solutions Management Group (SMG), one of the Quad-Cities’ largest locally owned technology services company, has been delivering complete office solutions to clients backed by the highest quality vendors in the industry. The Service Desk Analyst requires an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues.
Story Desk Manager TEGNA IncStory Desk ManagerDes Moines, IAThe Story Desk Manager oversees breaking news coverage across platforms and helps lead strategy for WeAreIowa.com, the Local 5 mobile app, We Are Iowa+ streaming platforms and social media. This leader should be able to respond quickly to breaking news, calmly manage rapidly changing situations, pivot coverage when necessary, solve problems creatively and guide a multi-platform newsroom through both the daily news cycle and major breaking stories.
Money Desk Specialist Integrity Marketing GroupMoney Desk SpecialistUrbandale, IowaThe Money Desk Specialist serves as a key partner to the firm's advisors and clients, supporting a variety of money movement requests and specialized operational functions. As a primary point of contact, the Money Desk Specialist delivers exceptional service by providing timely support, clear communication, and operational expertise to both advisors and clients.
NewWork Study - Information Desk & Photo ID Station Assistant Des Moines Area Community CollegeWork Study - Information Desk & Photo ID Station AssistantAnkeny, IAQuestions or complaints about this policy may be directed to the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: (303) 844-5695, FAX: (303) 844-4303, TDD 800-877-8339, Email: OCR.Denver@ed.gov. Provide directions and general campus information to students and visitors and answer basic questions regarding campus services, departments, and events.
Account Manager II- Desk Based Sales Lumen Technologies IncAccount Manager II- Desk Based SalesWORKS FROM HOME, IARemote$50,606–$67,473 / yearAs a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions.
Weekend Front Desk Agent Staybridge SuitesWeekend Front Desk AgentWest Des Moines, IA$16–$17 / hourThis position requires standing, walking, and sitting throughout the shift; regularly using a computer and telephone; completing light front desk and lobby tasks; and lifting up to 50 pounds as needed. This is an important guest-facing position for someone who takes pride in providing excellent service, communicates confidently, and can be trusted to handle responsibilities independently after training.
Story Desk Editor TEGNA IncStory Desk EditorDes Moines, IAWOI-TV, the TEGNA-owned ABC affiliate in Des Moines, is searching for an ambitious Digital Content Producer who thrives in a fast-paced news environment and has an audience-first approach to writing, producing and distributing local news content. Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
Helpdesk (780480) Padmore Global ConnectionsHelpdesk (780480)Des Moines, IowaQualifications: Required Experience: 4 years of experience in PC support (desktop/laptop/thin client).4 years of experience with Windows 7/10 installation, patching, and troubleshooting.4 years of experience troubleshooting Microsoft 2019.4 years of experience with Windows networking (TCP/IP) configuration and troubleshooting.4 years of experience escalating issues to next-level support/management.4 years of experience troubleshooting Microsoft Edge and Google Chrome.4 years of experience providing support with remote tools.4 years of experience installing and troubleshooting a variety of software. The Iowa Workforce Development, Division of Vocational Rehabilitation Services (IWD-VRS) is seeking a dedicated Desktop Support Technician to join the IVRS IT Help Desk team.
NewTechnical Support Specialist Level 1 MyriadTechnical Support Specialist Level 1Waukee, IowaThe Level 1 Specialists must possess strong analytical and strategic thinking, as well as planning, organizing and problem-solving skills: a high degree of technical expertise, sound professional and technical judgment, and a commitment to exceptional customer service and teamwork. While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear.
Technical Service Specialist I NcmicTechnical Service Specialist IClive, IowaCustomer Service Technical Support: Serve as the primary point of contact for IT support, receiving and resolving incidents/requests via phone, email, chat/Teams, walk-ups, and the ticketing portal. Triages requests, documents resolution steps, escalates complex issues to senior team members, and contributes to a consistent, customer-focused support experience.
Field IT Support Technician Who We Are: YeswayField IT Support TechnicianDes Moines, IowaProven ability to lead and train 3 rd -party contractors; Proven knowledge of Windows operating systems, PCs, printers, networking hardware and protocols, and other hardware, such as hard drives, video cards, cabling, routers, and hubs; Experience with PDI/Enterprise 8 a plus; Experience using productivity software (MS Office and remote support tools); Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components; Lifting and transporting of moderately heavy objects, such as computers and peripherals; High level of personal accountability; Proven ability to manage time workload effectively and work well in a team environment; Strong verbal communication, interpersonal, and customer service skills; and. Prior experience with Passport and Commander POS, NVR/DVR systems (March Networks), credit processing, and other convenience store tech experience are a plus; Must have experience pulling low volt cabling, terminating CAT3,CAT5, Coax, CCTV and alarm cabling.
NewERP Software Support Specialist Agriland FSERP Software Support SpecialistWinterset, IAFull timeAs a member of our AGRILAND FS Team, this individual will serve as the in-house expert for our core ERP system, Agvance, and work closely with internal departments to develop customized solutions and enhancements in the system to meet their needs. AGRILAND FS is looking for a dedicated and knowledgeable individual with experience in supporting ERP/HRIS systems to join our team as an ERP Software Support Specialist.
IT Manager Revel StaffingIT ManagerDes Moines, IowaA growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support. This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools.
Asset Management Specialist Blue Cross and Blue Shield AssociationAsset Management SpecialistDes Moines, IAWill assist with maintaining asset management systems through timely and accurate input of data, as well as overseeing work orders while collaborating with other internal teams to ensure timely completion of requests and asset allocations. Review and process all software related work orders following documented procedures, and ensure compliance and data integrity with records maintained in the software asset management repository and/or the change management database.
IT Operations Analyst Casey's General Stores IncIT Operations AnalystAnkeny, IA$61,100–$80,200 / yearThis includes monitoring daily production activity, performing basic maintenance, and supporting requests escalated from the Store Help Desk or requests created by automated monitoring tools. Assist with managing, monitoring, executing, and validating enterprise system backups, including confirmation that secured backup data is stored in a physically separate location from the source system.