Help Desk - IBHRS Inteletech GlobalHelp Desk - IBHRSDes Moines, IowaThe Candidate will Timely handle requests for assistance for both State employees and citizens that are received via phone, email, employee self-service, the citizen portal, or walk-in. Our onsite teams work directly with our clients to understand and analyze the current-state of problems and design specifically tailored conceptual solutions.
IT Help Desk Support LancesoftIT Help Desk SupportDes Moines, IA$20Intermediate technical PC skills including knowledge of operating systems, networking, and/or hardware required. Qualification:High school diploma or equivalent required;computer related designation or certification preferred.
IT Help Desk Analyst Pyramid, IncIT Help Desk AnalystDes Moines, IAFull timeMust be able to provide technical support to diagnose, analyze, research and resolve moderately complex computer problems while minimizing the impact of service interruptions. Must have the ability to utilize computer operation system software commands to troubleshoot and resolve moderately complex issues related to application and hardware/peripherals.
NewIA-IDPH-DS3 Customer Service Help desk/Data Entry Central Business SolutionsIA-IDPH-DS3 Customer Service Help desk/Data EntryDes Moines, IAThe position will also entail some administrative duties, such as processing and sending mail, entering license applications into the database, and processing payment transactions. The candidate will be the first point of contact to the public needing help using and/or troubleshooting the online licensing system, as well as general licensing questions.
Help Desk Technician Sterling Computers CorporationHelp Desk TechnicianDes Moines, IAThis role combines strong customer service with hands-on technical troubleshooting to resolve issues efficiently, log tickets accurately, dispatch field technicians when needed, and perform limited on-site repairs or support. Proven technical troubleshooting skills with Windows/macOS operating systems, common office productivity suites (Microsoft Office/Google Workspace and Mosyle MDM), and basic networking concepts.
IT Service Desk Lead BelcanIT Service Desk LeadDes Moines, IA$95,000–$105,000 / yearThe role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service improvement, and operational governance. The Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives.
IT Service Desk Lead Belcan LLCIT Service Desk LeadDes Moines, IA$95,000–$105,000 / yearThe role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service improvement, and operational governance. The Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives.
Service Desk Technician SHIVE-HATTERY IncService Desk TechnicianWest Des Moines, IANotice to Recruiters and Staffing Agencies: To protect the interests of all parties, Shive-Hattery and its partners will not accept unsolicited candidate submissions from a recruiter or staffing agency who is not operating under an executed recruiting or staffing services contract with Shive-Hattery. We are seeking an IT Service Desk Technician who is ready to jump into a dynamic environment where rapid response, ongoing learning and innovative thinking are valued and encouraged.
Account Manager II- Desk Based Sales Lumen Technologies IncAccount Manager II- Desk Based SalesWORKS FROM HOME, IARemote$50,606–$67,473 / yearAs a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions.
NewFront Desk Manager Staybridge SuitesFront Desk ManagerWest Des Moines, IAAbout Us: Staybridge Suites in West Des Moines, IA is a premier extended stay hotel offering top-quality accommodations and amenities for both business and leisure travelers. Job Responsibilities: As the Front Desk Manager, you will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service for our guests.
NewStory Desk Editor TEGNA IncStory Desk EditorDes Moines, IAWOI-TV, the TEGNA-owned ABC affiliate in Des Moines, is searching for an ambitious Digital Content Producer who thrives in a fast-paced news environment and has an audience-first approach to writing, producing and distributing local news content. Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.
Technical Support Specialist - Level 1 MyriadTechnical Support Specialist - Level 1Waukee, IowaThe Level 1 Specialists must possess strong analytical and strategic thinking, as well as planning, organizing and problem-solving skills: a high degree of technical expertise, sound professional and technical judgment, and a commitment to exceptional customer service and teamwork. While performing the duties of the job, the employee is regularly required to stand, sit, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear.
Technical Service Specialist I NcmicTechnical Service Specialist IClive, IowaCustomer Service Technical Support: Serve as the primary point of contact for IT support, receiving and resolving incidents/requests via phone, email, chat/Teams, walk-ups, and the ticketing portal. Triages requests, documents resolution steps, escalates complex issues to senior team members, and contributes to a consistent, customer-focused support experience.
Field IT Support Technician Who We Are: YeswayField IT Support TechnicianDes Moines, IowaProven ability to lead and train 3 rd -party contractors; Proven knowledge of Windows operating systems, PCs, printers, networking hardware and protocols, and other hardware, such as hard drives, video cards, cabling, routers, and hubs; Experience with PDI/Enterprise 8 a plus; Experience using productivity software (MS Office and remote support tools); Dexterity of hands and fingers to operate a computer keyboard or mouse, and to handle other computer components; Lifting and transporting of moderately heavy objects, such as computers and peripherals; High level of personal accountability; Proven ability to manage time workload effectively and work well in a team environment; Strong verbal communication, interpersonal, and customer service skills; and. Prior experience with Passport and Commander POS, NVR/DVR systems (March Networks), credit processing, and other convenience store tech experience are a plus; Must have experience pulling low volt cabling, terminating CAT3,CAT5, Coax, CCTV and alarm cabling.
IT Manager Revel StaffingIT ManagerDes Moines, IowaA growing healthcare organization is seeking a full-time IT Manager to oversee day-to-day IT operations, support services, systems maintenance, infrastructure performance, and end-user technology support. This role is responsible for managing the IT help desk, maintaining systems and documentation, supporting users across departments, and improving service delivery through automation and AI-enabled tools.
IT System Analyst III First Interstate BancSystem IncIT System Analyst IIIClive, IACreates and maintains system documentation, including desktop procedures, end-user procedures, system diagrams, SLAs, BCPs, disaster recovery plans, user access audits, and test plans. This position serves as the primary contact between vendors and business units and reports to various levels of management across multiple divisions on the status of systems, including any outstanding issues and successes.
NewIT Support Technician Access Systems - Operations & ServiceIT Support TechnicianWaukee, IAThis customer-facing role is focused on answering incoming support requests, troubleshooting end-user issues, documenting work clearly, and helping customers get back to work quickly. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company.
NewIT Support Technician Access SystemsIT Support TechnicianWaukee, IowaThis customer-facing role is focused on answering incoming support requests, troubleshooting end-user issues, documenting work clearly, and helping customers get back to work quickly. Join our Midwest-based company, founded in 1986, which has evolved into one of the largest independent technology dealers, offering the resources and rewards of a larger organization while maintaining the close-knit feel of a smaller company.
NewIT Support Specialist VitalsearchgroupIT Support SpecialistDes Moines, IowaThis role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.
Supervisor, IT Support TriWest Healthcare AllianceSupervisor, IT SupportDes Moines, IARemoteFull timeEstablishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.
User Support Specialist SercoUser Support SpecialistDes Moines, IAThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Energy Specialist Cenergistic, Inc.Energy SpecialistIAAlthough much of the work is performed during regular business hours, this role occasionally requires early morning, evening, or weekend work to observe facility operations, support client initiatives, or accommodate customer schedules. As an Energy Specialist, you'll serve as a trusted advisor to your clients-building relationships, solving problems, and helping organizations operate more efficiently.
Energy Specialist--Waukee, IA CenergisticEnergy Specialist--Waukee, IAWaukee, IowaAlthough much of the work is performed during regular business hours, this role occasionally requires early morning, evening, or weekend work to observe facility operations, support client initiatives, or accommodate customer schedules. As an Energy Specialist , you'll serve as a trusted advisor to your clients—building relationships, solving problems, and helping organizations operate more efficiently.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansUrbandale, IAThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
Test Req - Do Not Apply WH MaximusTest Req - Do Not Apply WHDes Moines, IAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead cross-functional planning and execution of projects aligned with the HR strategy and including, process design, functional requirements, data management, testing, and production operations and support design.
Field Service Technician - Saturday-Tuesday - Des Moines, IA GLORYField Service Technician - Saturday-Tuesday - Des Moines, IADes Moines, IARemote$20–$27 / hourShould an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role. Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred.
System Engineer (Central Iowa) West Bancorporation, Inc.System Engineer (Central Iowa)Des Moines, IAPersonal Checking Essential Checking Classic Checking Reward Me Checking Loyalty Checking Savings Savings Loyalty Savings Money Market Certificates of Deposit ICS and CDARS Safe Deposit Boxes Loans Personal Loans Home Equity Line of Credit Mortgages Mortgage Interest Rates Mortgage Loan Options Card Services Credit Cards Debit Cards Gift Cards Mobile Wallet Online & Mobile Account Alerts Bill Pay eStatements Mobile Banking Mobile Deposit Online Banking Tutorials Zelle Business Checking Business Checking Community Checking Commercial Analysis Loans & Credit Lines Savings Savings Money Market Investment Solutions Business Services Business Online Banking Business Credit Cards Business Debit Cards Treasury Management Checkmate Deposit ACH Merchant Processing eCorp Online Banking eCorp Mobile Banking Fraud Protection Automate Investments Lockbox Principal Banking Correspondent Banking Investment & Trust Login. Personal Checking Essential Checking Classic Checking Reward Me Checking Loyalty Checking Savings Savings Loyalty Savings Money Market Certificates of Deposit ICS and CDARS Safe Deposit Boxes Loans Personal Loans Home Equity Line of Credit Mortgages Mortgage Interest Rates Mortgage Loan Options Card Services Credit Cards Debit Cards Gift Cards Mobile Wallet Online & Mobile Account Alerts Bill Pay eStatements Mobile Banking Mobile Deposit Online Banking Tutorials Zelle Business Checking Business Checking Community Checking Commercial Analysis Loans & Credit Lines Savings Savings Money Market Investment Solutions Business Services Business Online Banking Business Credit Cards Business Debit Cards Treasury Management Checkmate Deposit ACH Merchant Processing eCorp Online Banking eCorp Mobile Banking Fraud Protection Automate Investments Lockbox Principal Banking Correspondent Banking Investment & Trust.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansDes Moines, IowaHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.