78 Results for

Help Desk Jobs in Austin, TX

Jobs

New!

Austin, TX3 days ago

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement.

Round Rock, TEXAS30+ days ago

Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Qualifications & RequirementsMinimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory .

New!

Austin, TX6 days ago

This role requires expertise with tools such as Microsoft Intune, SCCM/MECM, Active Directory, Azure AD/Entra, and ServiceNow, along with strong analytical and communication skills to resolve complex hardware, software, and network issues. Position Description: The Tier 2 Help Desk Specialist provides advanced technical support for escalated incidents, focusing on endpoint management, identity administration, and collaboration platforms.

Austin, TX15 days ago

Full-time

The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks and other duties as assigned. Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success.

New!

Austin, TX2 days ago

$95,000–$110,000

The ideal candidate has approximately 4+ years of progressive IT support experience, including hands-on ownership of help desk tooling, workflow automation, knowledge management, endpoint administration, and service process optimization. Build, maintain, and improve internal AI-driven support tools and automation systems, including monitoring performance, updating workflows, and helping optimize end-user support experiences.

Austin, TX15 days ago

Minimum Requirements:YearsSkills/Experience3Experience providing application support3Experience supporting human resource, financial or related application for Texas government agencies3Experience providing system/technical support1Experience supporting PeopleSoft HCM and/or FSCM Help Desk 1ContractProvide end-user support for PeopleSoft applications to assist with day-to-day operations and use.

Austin, TX8 days ago

$60,000–$75,000

The Help Desk Technician will provide first-line support to end users, resolve technical issues, and assist with user provisioning, device enrollment, and account management. Familiarity with SaaS applications such as Google Workspace, Slack, and Zoom is essential, along with proficiency in hardware troubleshooting, including printers and conferencing technologies.

Austin, Texas10 days ago

$20–$20 Per Hour

Schedule 2: Thursday-Saturday and every other Wednesday. Job Title: Help Desk/Network Technician (Jr.

New!

Austin, TX1 day ago

$20–$23.25 Per Hour

This team provides first- and second-level technical support for a wide range of enterprise systems and applications, including Windows 10/11, Microsoft 365, VPN, Citrix, mobile devices, ticketing systems, and more. This is a strong opportunity for someone with 2-3+ years of enterprise helpdesk experience who thrives in fast-paced environments, enjoys solving problems, and wants to grow within a major corporate support structure.

Austin9 days ago

$32,000–$33,000 Per Year

The ideal candidate will be a polished and articulate individual responsible for managing our front desk and providing crucial administrative support, ensuring a seamless and positive experience for our clients, visitors, and team members. To be successful in this role, you should possess the following skills and qualifications: Proven work experience as a Receptionist, Front Office Representative, or a similar role.

Austin, TX30+ days ago

Part-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

New!

Kyle, TX1 day ago

This role will combine administrative duties with customer service, ensuring our clients have a seamless experience from booking their appointments to enjoying their services. Join the Starfish Nail Bar team and help create a luxurious and professional experience for our valued clients while maintaining a clean and welcoming environment!

Austin, TX30+ days ago

$14–$17

You'll confidently educate patients on membership options using supportive, ethical sales techniques that focus on value and long-term wellness. You'll help maintain accurate digital records, manage scheduling through our online portal, and ensure each patient experience is smooth, professional, and positive from check-in to check-out.

Rollingwood, TX30+ days ago

We're looking for a Front Desk Coordinator with more than just a friendly face — we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors. IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis.

Austin, TX30+ days ago

The primary duty is to receive and manage deliveries, while also providing a consistent staff presence to deter unauthorized access and respond to basic resident inquiries or concerns as needed. PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US.

Kyle, TX30+ days ago

Part-time

Ranked number one on Forbes’ 2022 America's Best Small Companies list, number three on Fortune’s 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur’s “Franchise 500®” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp.

Austin, Texas19 days ago

Join Allied Universal at a dynamic commercial real estate location as a Front Desk professional, where you will welcome visitors, manage access control and badges, monitor front desk activity, and support security-related operations through clear communication and outstanding customer service. Provide customer service at the front desk by carrying out site-specific procedures, access control activities, visitor processing, and/or other security-related policies for a commercial real estate location.

Austin, TX30+ days ago

You will help to create a an Excellent and memorable stay for our guests by; Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner. This job requires ability to perform the following: regularly required to talk, listen and interact with guests.

New!

Austin, Texas4 days ago

In coordination with the Activities Supervisor, you’ll also operate all activity-related areas such as the movie theater, fitness center, pool and cabana, banquet rooms, and tanning rooms. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands.

Austin, TX12 days ago

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. Provide leadership, training, and shift flow management while coaching front desk agents and supervisors.

Austin, TX30+ days ago

You will help to create an Excellent and Memorable stay for our guests by Welcoming and serving each guest with exceptional service either in person or by phone and ensuring that guests are checked in and out in a friendly and timely manner. This job requires ability to perform the following: regularly required to talk, hear and interact with guests.

Austin, TX30+ days ago

$85,000–$125,000

Senior Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. Technicians are expected to have intermediate to advanced knowledge of the following technologies, with the ability to quickly expand and deepen that knowledge as needed.

Austin, TX30+ days ago

$50,000–$75,000

Technical Support Analysts at GCS are expected to have and maintain a high level of technical competence over a very large range of products. Experience managing server Backup applications (Datto, Veeam, Appassure/Rapid Recovery ).

Austin, TX12 days ago

Remote

$63,000–$77,000 Per Year

Great customer support is about more than resolving issues -- it's about creating trust, solving problems, and helping people feel supported when something isn't working. Team members work a rotating 5-on / 2-off schedule, with days off shifting periodically so that weekend shifts are shared equally across the team.

Austin, TX12 days ago

Remote

$60,000–$74,000 Per Year

Austin, TX12 days ago

Remote

$66,000–$80,000 Per Year

New!

Austin, TX5 days ago

POSITION SUMMARYThe Helpdesk Technician (level 1 support) is responsible for installing, maintaining, troubleshooting, and supporting desktop/laptop hardware, software, peripherals, printers, and mobile devices within a corporate environment. KEY RESPONSIBILITIESInstall, configure, repair, and perform preventative maintenance on desktop and laptop systems, printers, and related peripherals.

Austin, Texas30+ days ago

Process Improvement: Understands core work processes; identifies process opportunities and issues; seeks information to understand the gap between current and desired performance; works effectively with others to identify and implement improvements; continuously works to improve returns for the client and the organization. • Technical Competence: Remains informed of current developments in the relevant professional area and incorporates new knowledge into job duties; serves as a resource person in area of expertise; applies specialized knowledge and skill to handle the job; uses and applies appropriate technology; actively pursues new professional knowledge in area of expertise.

New!

Austin, TX3 days ago

Provides network and database administration, device management, and administers processes, services and technical support for hardware and software for both the organization's internal and external clients. Central information technology organization, providing the network infrastructure, hardware, software and enterprise services for offices to run their business.

Austin, TX20 days ago

$18–$19 Per Hour

Technical Support Rep Key Objective: Identifies, tracks, escalates, resolves and reports customer problems in one or more of the following areas: network operating systems, desktop operating systems, application software (off the shelf and I/S developed), end-user computing tools, development tools, configuration support, network and mainframe communication, etc. Problem Resolution (20%) - Resolves basic problems in a timely manner which fall within guidelines of first level support and escalates more complex problems to the appropriate level (More experienced Help Desk staff, Applications Technology, Base Technology, outside vendors, etc.).

Lakeway, TX30+ days ago

You don't need to ship production code, but you should be comfortable reading logs, poking at APIs with Postman, understanding how an LLM-powered product works under the hood, and writing a clean bug report an engineer can act on. Alongside their custom consulting engagements, they ship two productized offerings an RFP automation product and an AI-powered help desk product both of which have live paying customers who need responsive support.

New!

Austin, TX6 days ago

The key objective of the Tier 1 Tech Support Agent is to respond to customer contacts (received by phone, email or incident management tool web interface) in a courteous, professional manner and to either resolve the incident or refer the clients incident/request to the appropriate team in a timely manner. Undertake initial diagnostics of incident or received service request, use available tools (knowledge management, remote control & incident management applications) and resolve as many contacts as possible on first contact.

Austin, TX20 days ago

Remote

Technical Support Rep Key Objective: Identifies, tracks, escalates, resolves and reports customer problems in one or more of the following areas: network operating systems, desktop operating systems, application software (off the shelf and I/S developed), end-user computing tools, development tools, configuration support, network and mainframe communication, etc. Diagnoses problems through conversations with the user community and resolves problems which fall within Client Services guidelines and escalates more complex problems to the appropriate level.

Round Rock, TX13 days ago

$60,000–$70,000

The IT Support Specialist ensures the overall IT reliability of The Goodkind Co. This individual provides technology support to users that utilize several applications and systems including Google Suite, SAP/Batchmaster, Asana, Slack, MacOS and Windows operating systems etc. Monitor and maintain the server room, while keeping a working knowledge of the configuration and purpose of the networking and server computers.

Austin, Texas17 days ago

Intern

You’ll work closely with our Help Desk, Systems Administration, and IT Leadership teams, gaining exposure to a wide range of IT disciplines including end-user support, infrastructure, security, networking, and IT operations. For more than half a century, Electric Power Engineers, (EPE) has partnered with power and energy clients across the globe providing consulting expertise and energy intelligence software solutions for complex engineering and grid modeling challenges.

Austin, TX30+ days ago

Role blends traditional IT support with modern workflow automation focused on building automation tools and improving business processes. Approximately 7080% of this role will focus on automation and workflow development, while the remaining time will support general IT operations including user support, onboarding, and systems administration.

New!

Austin, TX2 days ago

$20–$25 Per Hour

We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

Round Rock, Texas30+ days ago

Overview: As a Technical Support Representative - Level 1, you will provide tier 1 or tier 2 support based on training and knowledge in a fast-paced communication center to resolve technical issues in a variety of methods, such as alarm monitoring, emails, and chat. Responsibilities: Provides answers to clients by identifying problems; researching answers; guiding clients through corrective steps.

Austin, TX23 days ago

Today, Travis Association for the Blind stays true to the mission established in 1934 by providing opportunities for economic and personal independence for people who are blind, visually impaired, or deaf blind by creating, sustaining, and improving employment. This is an on-site, customer-facing role that works directly with staff across the organization to resolve application issues, answer user questions, and escalate complex problems to senior IT staff when necessary.

Austin, TX30+ days ago

Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/).

Austin, TX17 days ago

Temporary

Location: National Role: This is a part time temporary hybrid (part remote/part HQ office or campus) position based in Texas with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate. Make Strategic Decisions: This team member makes informed decisions by gathering reliable information, asking clarifying questions, and evaluating multiple options.

Austin, Texas16 days ago

Work with Project manager and team members for project deliverables including but not limited to Incident Management Performance Report, MIM Analysis and Reporting Summary, Bridge Call Leadership Documentation, Contracted Personnel Recall and Resource Management Report, Incident Resolution Facilitation Report, Communication and Documentation Records, Incident Response Atmosphere Report, Ticket Management Records, Incident Coordination Report, SNOW Portal Announcements, Change Management Coordination Report, Transcriptions and Bridge Notes, and Seamless Transition and Incident Title Update Report. Track improvements through agreed metrics including Mean Time to Recovery (MTTR), Incident Resolution Efficiency, Quality Assurance Outcomes, Trends in High Priority Incidents (HPI)/ Critical Priority Incidents (CPI) Incidents and in-line with the Service Level Agreements (SLAs) and response times for High Priority (HPI) and Critical Priority (CPI) incidents.

Austin, TX30+ days ago

$22–$24 Per Hour

With reference to inbound inquiries from Zendesk, email or a phone call, you will be able to easily help the client or even engage another department to assist in delivering a high level of client satisfaction. Follow up on help desk tickets by calling and emailing our clients to ensure timely and effective resolution of technical issues using a PAR methodology.

Austin, TX30+ days ago

Remote

Full-time

Establishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.

Austin, TX30+ days ago

Aid in support of the FPS Security Management Branch Law Enforcement Security, Countermeasures, and Protective Security Officer program in areas the organizations facility portfolio, spreadsheets, protective security officer inspection reports and spreadsheet / data base maintenance. The Administrative Assistant will play a crucial role in providing Program and Administrative assistance to numerous operational, office and clerical duties in support of Law Enforcement Operations throughout the Southwest Region in the states of Texas, New Mexico, Oklahoma, Arkansas, and Louisiana.

San Marcos, TX30+ days ago

$60,000–$68,000 Per Year

Provide second-level technical support for desktops, laptops, printers, and mobile devices. Coordinate desktop setups, including network cabling and hardware deployment.

New!

Austin, TX4 days ago

Full-time
Employee

From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future.

New!

Austin, TX5 days ago

Full-time
Employee

Austin, Texas30 days ago

Remote

Ignite Visibility, an award-winning digital marketing agency with offices in San Diego, CA and Orlando, FL is hiring talent entry level Franchise Success Account Manager for our Account Services franchise team. Excellent communication skills and ability to communicate rapidly and effectively with all parties involved in the projects, communicate in English, present, and influence key stakeholders.

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Help Desk Jobs in Austin, TX

Jobs

Desktop Support JOB Training ProgramYear Up United

IT Help Desk Support - Level II (MSP)K2 Staffing

Tier 2 Help Desk SpecialistSystems Engineering Solutions Corporation

Tier 1, IT Help Desk SupportCentre Technologies

Sr. Help Desk TechnicianCurative HR LLC

Help Desk 1MMC Group

Help Desk TechnicianCurative HR LLC

Help Desk TechnicianRoth Staffing Companies

Service Desk TechnicianTEKsystems c/o Allegis Group

Front desk receptionistQureos Inc

Patient Service/Front Desk Coordinator Part TimeMyEyeDr.

Front Desk & Nail Salon Coordinator - Vietnamese & English speaking (W2)Starfish Nail Bar

Front Desk & Clinic Coordinator (78753)NuSpine Chiropractic

Front Desk Coordinator | Infusion TherapyIVX Health

Desk Attendant - Day & Night ShiftPeakMade Real Estate

Front Desk Coordinator - Kyle, TXThe Joint Chiropractic

Security Officer Front Desk MorningsAllied Universal

Full-time Front Desk - Aloft Austin AirportHUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC

Front Desk and Activities Associate - Club Wyndham Austin ResortTravel + Leisure Co.

Dual Front Desk ManagerWhite Lodging Services Corporation

Full time Front Desk Agent - Hampton Inn by Hilton Austin-Oak HillHUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC

Full-time Front Desk Agent - Hampton Inn Austin Oak HillHUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC

Senior Technical Support Analyst (Tier 3)GCS Technologies

Technical Support Analyst (Tier 2)GCS Technologies

Customer Support Specialist - Swing ShiftAllied Tech

Customer Support Specialist - Day ShiftAllied Tech

Customer Support Specialist - Night ShiftAllied Tech

Helpdesk Support (level 1)Sterling Engineering, Inc.

Clinical Applications SpecialistPlanned Parenthood of Greater Texas

End User Support Specialist IIconma

Technical Support Rep (Onsite in Austin)Burnett Specialists

Client Success SpecialistThe A List Staffing

Technical Support Rep - Great Opportunity for Recent IT GradsBurnett Specialists

Remote Technical Support Rep (Austin Area Residents Only)Burnett Specialists

IT Support SpecialistThe Goodkind Co

I.T. InternElectric Power Engineers

IT Systems & Business Automation SpecialistFrontline Source Group Holdings, LLC dba dfwHR

IT Support SpecialistTEKsystems c/o Allegis Group

Technical Support RepresentativeFacility Solutions Group, Inc.

IT Applications Support TechnicianTravis Association for the Blind/Austin Lighthouse

Resolution Specialist - VR Developer SupportConcentrix

Intern - Temporary - Technology Operations (Immediate Opening)IDEA Public Schools

Major Incident Management Support Specialist (Overnight Shift)Kentro

Temp to Hire Technical SupportThe A List Staffing

Supervisor, IT SupportTriWest Healthcare Alliance

Administrative AssistantZantech

IT Desktop Support SpecialistAddison Group

Data Center Technician IIGoogle

Data Center TechnicianGoogle

Franchise Account Manager- EvergreenIgnite Visibility

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