Desktop/Help Desk Support--Tier 3--MSP Model Spark RecruitingDesktop/Help Desk Support--Tier 3--MSP ModelBoca Raton, FloridaThe position recommends and initiates process improvements to maximize operational efficiency, supports a variety of advanced projects and tasks, helps lead, mentor, and coach other IT Support Technicians while also demonstrating a high level of proficiency with regards to company concepts, practices and protocols. The group is very big in supporting the Office 365 Stack/Azure/related networks for customers in southern FL (West Palm Beach to FT Lauderdale).
IT Help Desk Support - Level II (MSP) K2 StaffingIT Help Desk Support - Level II (MSP)Miami, FloridaDuties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Help Desk Support Engineer - Jr Nalley ConsultingHelp Desk Support Engineer - JrDoral, FLFull timeRequired Experience: Possess the knowledge and capability to provide technical support for JIRA, GitLab, and other IT management tools, ensuring users receive prompt issue resolution and training. Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions.
Help Desk Support Engineer - SOUTHCOM EDA Celestar CorpHelp Desk Support Engineer - SOUTHCOM EDAFLRemoteProposed personnel possess the knowledge and capability to provide technical support for JIRA, GitLab, and other IT management tools, ensuring users receive prompt issue resolution and training. Required Qualifications and Skills (Must Be Reflected on Your Resume): An Associate's degree in information technology, Computer Science, or a related field -OR- A minimum of 3 years of equivalent experience in contract administration.
NewIT Support Services II - Help Desk CourserIT Support Services II - Help DeskMiami Lakes, FLFull timeWe forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. This role requires the ability to handle more advanced technical issues, mentor junior team members, and contribute to client-facing IT projects and initiatives.
Help Desk Support Engineer PRESCIENT EDGE CORPORATIONHelp Desk Support EngineerDoral, FLSubmit the Quarterly Ticketing & Version Control Optimization Review, assessing ticket resolution performance, workflow inefficiencies, and recommended process improvements. Establish a structured workflow for tracking Service Level Agreement (SLA) adherence, integrating automated notifications and escalation procedures within JIRA.
Help Desk / IT Support Specialist (Hybrid Boca Raton, FL) Shoes For Crews, LLCHelp Desk / IT Support Specialist (Hybrid Boca Raton, FL)Boca Raton, FLRemoteShoes For Crews is a dynamic designer, manufacturer, and B2B marketer of technologically advanced, top-rated slip-resistant footwear serving the foodservice, hospitality, industrial, and healthcare industries, protecting over 3.5 million workers annually across more than 120,000 workplaces. Administer Microsoft Active Directory and Entra ID (Azure AD), including user provisioning, group policies, and domain management.
Help Desk Representative PRESCIENT EDGE CORPORATIONHelp Desk RepresentativeDoral, FLDescription: Proposed personnel possess the knowledge and capability to provide technical support for cloud-based and on premises environments, ensuring timely and effective resolution of IT related issues. Personnel must be proficient in IT troubleshooting methodologies, ticketing system usage (e.g., JIRA, ServiceNow), and customer service best practices.
IT Help Desk Support Engineer (MSP) K2 StaffingIT Help Desk Support Engineer (MSP)Fort Lauderdale, FloridaDuties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Qualifications & Requirements Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Help Desk Analyst - II Manpower - South FloridaHelp Desk Analyst - IIBoca Raton, FLSupport network troubleshooting activities involving TCP/IP protocols, DNS configurations, VPN access, firewall settings, LAN/WAN connectivity, and network security measures like Meraki. This position requires someone who can immediately troubleshoot Microsoft 365, Active Directory, Windows endpoints, networking, and end-user issues with minimal ramp-up.
Specialist, R1 Help Desk Support goTRGSpecialist, R1 Help Desk SupportMiami, FLThe Help Desk Specialist will be expected to learn our proprietary software and the operations that utilize it to assist in configuring, troubleshooting, and supporting clients. This role will also be responsible for documenting issues and feature requests through Slack and ticketing software while maintaining communication to our development team and the client about those requests.
Help Desk Lead - Mid Nalley ConsultingHelp Desk Lead - MidDoral, FLFull timeProposed personnel possess the knowledge and capability to lead and manage a technical help desk team, ensuring high-quality IT support services for cloud-based and on-premises environments. Coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or JIRA, ensuring structured ticket tracking and reporting.
Help Desk / IT Support Specialist (Hybrid – Boca Raton, FL) Shoes For Crews North America, LLCHelp Desk / IT Support Specialist (Hybrid – Boca Raton, FL)Boca Raton, FLRemoteShoes For Crews is a dynamic designer, manufacturer, and B2B marketer of technologically advanced, top-rated slip-resistant footwear serving the foodservice, hospitality, industrial, and healthcare industries, protecting over 3.5 million workers annually across more than 120,000 workplaces. Administer Microsoft Active Directory and Entra ID (Azure AD), including user provisioning, group policies, and domain management.
Help Desk Representative - Mid Nalley ConsultingHelp Desk Representative - MidDoral, FLFull timeRequired Experience: Demonstrated experience in resolving Tier 1 and Tier 2 support tickets, assisting with enterprise device provisioning, and maintaining IT asset tracking systems. Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions.
Help Desk Representative - SOUTHCOM EDA Celestar CorpHelp Desk Representative - SOUTHCOM EDAFLRemoteRequired Qualifications and Skills (Must Be Reflected on Your Resume): A Bachelor's degree in Information Technology, Computer Science, or a related field -OR- A minimum of 3 years of equivalent experience in IT support. Responsibilities: Proposed personnel possess the knowledge and capability to provide technical support for cloud-based and on-premises environments, ensuring timely and effective resolution of IT-related issues.
Help Desk Lead PRESCIENT EDGE CORPORATIONHelp Desk LeadDoral, FLThe contractor shall coordinate help desk workflows using IT service management (ITSM) platforms such as ServiceNow or JIRA, ensuring structured ticket tracking and reporting. Description: The contractor shall manage global authentication support operations, ensuring efficient troubleshooting of user access issues related to IAM, security policies, and cloud authentication systems.
NewHelp Desk Specialist (Part-Time) Larkin Community Hospital IncHelp Desk Specialist (Part-Time)South Miami, FLThe IT Help Desk Specialist provides first-level technical support to hospital staff, clinicians, and departments to ensure uninterrupted use of computer systems, applications, and network resources. This role is critical in supporting patient care operations by promptly resolving technical issues in a fast-paced healthcare environment.
Help Desk Lead - SOUTHCOM EDA Celestar CorpHelp Desk Lead - SOUTHCOM EDADoral, FLANTICIPATED AWARD: February/March 2026 ANTICIPATED START: March 2026 PERIOD OF PERFORMANCE: 1 Base Year + 3 Option Years LOCATION: Doral, FL CLEARANCE REQUIREMENT: Active TS/SCI Clearance. Required Qualifications and Skills (Must Be Reflected on Your Resume): • A Bachelors degree in Information Technology, Computer Science, or a related field -OR- A minimum of 5 years of equivalent experience in IT service management.
Help Desk Analyst Miami Jewish Health Systems IncHelp Desk AnalystMiami, FLProvides remote support to users with technical problems and information technology needs involving enterprise software systems, workstation and laptop computers, handheld and mobility devices, print/fax/copy, telecom, and network services in a distributed organization. Provides the first line of technical support via telephone, email and remote-connect methods for hardware, network, systems, and software applications for internal/external customers, including support of the following technologies: Desktop and laptop computers.
Help Desk Technician I JRM Construction Management, LLCHelp Desk Technician IFort Lauderdale, FLGuided by integrity, teamwork, continuous improvement, and genuine care for our people, JRM provides an environment where employees can grow and help shape the company's long-term success. Install and configure end-user hardware and peripherals (desktops/laptops, monitors, printers, headsets, VoIP handsets) and apply approved firmware/driver updates.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianMiami, FLSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIMiami, FLSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
NewHelp Desk Technician GiaSpaceHelp Desk TechnicianFort Lauderdale, FLInstead, here are the skillsets we're actively looking for with our next Help Desk Technician (III):Windows Server, Troubleshooting and RepairNetwork Component Installation, DiagnosticsDHCP and DNS Working Experience, DiagnosticsVPN Configuration, Setup and ImplementationsRouters and Switches, Working Utility ExpertiseVirus and Security Troubleshooting & RemediesProficient Capacity to Serve People, and ProblemsWorking Ability to Ask for Help, when neededIdentify potential band-aids or issues that need to be addressed before they become larger problemsStandby rotationNow, let's talk about the Why you'd want to work here…Yes, we have benefits. We are GiaSpace, an enterprise services company that feeds the technology demands and network needs of small and medium sized businesses in the South Florida Market.
NewHelp Desk Technician III: Training, Growth & Impact GiaSpaceHelp Desk Technician III: Training, Growth & ImpactFort Lauderdale, FLA small to medium-sized technology services company in South Florida is seeking an experienced Help Desk Technician (III) to provide technical support and troubleshoot various networking issues. Interested candidates should send their resume and cover letter detailing how this role fits into their career path to the provided email.#J-18808-Ljbffr.
SUPPORT DESK TECHNICIAN Community Health of South Florida Inc.SUPPORT DESK TECHNICIANMiami, FLThe Support Desk Technician works in a dynamic, fast-paced environment which provides service over the phone, through e-mail, phone, in person (for walk-in customers) and self-service. Communicate daily with users of various levels throughout the company, from entry level to executive, via phone, email and face to face.
NewFront Desk Operations Agent FirstService CorpFront Desk Operations AgentMiami, FLRequesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
NewFront Desk & Operations Staff FirstService CorpFront Desk & Operations StaffMiami, FLRequesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
NewPart-Time Operations/Front Desk FirstService CorpPart-Time Operations/Front DeskMiami, FLRequesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
Service Desk Technician Sage DentalService Desk TechnicianBoca Raton, FloridaFull timeWhy Choose Sage: Sage Dental Management is a leading, rapidly growing Dental Service Organization (DSO) committed to innovation, excellence, and patient-centered care. This position will provide technical assistance to computer system users and will answer questions or resolve computer problems for clients in person, via telephone or from a remote location.
IT Service Desk Coordinator Fort Lauderdale City CouncilIT Service Desk CoordinatorFort Lauderdale, FL$24.36–$37.76 / hourIn accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants). Under the U.S. Department of Educations Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale.
Front Desk Operations Agent FirstService ResidentialFront Desk Operations AgentMiami, FLFull timeRequesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
NewFront Desk & Operations Staff FirstService ResidentialFront Desk & Operations StaffMiami, FLFull timeRequesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
NewPart-Time Operations/Front Desk FirstService ResidentialPart-Time Operations/Front DeskMiami, FLPart timeRequesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
Kahua Service Desk Agent - Project Consultant Deloitte Touche Tohmatsu LtdKahua Service Desk Agent - Project ConsultantMiami, FLOur Sustainability, Infrastructure, Real Estate, & Resilience offering advises clients on climate and disaster-related risks through comprehensive strategy, planning, and crisis management, while also providing expertise in capital investments, infrastructure projects, and real estate portfolio optimization. From strategy to execution, this team delivers integrated, end-to-end support and advisory services covering valuation modeling, cost optimization, restructuring, government operations modernization, business design and transformation, infrastructure and real estate, mergers and acquisitions (M&A), and sustainability.
Service Desk Specialist Scheck Hillel Community SchoolService Desk SpecialistNorth Miami Beach, FLFull timeScheck Hillel Community School, a large Orthodox Jewish community school located in sunny North Miami Beach, Florida is currently accepting resumes for an experienced full time Service Desk Specialist for the 2025-2026 school year. As a Blue Ribbon School of Excellence, we attract and retain a diverse faculty who demonstrate professional excellence with an unwavering commitment to delivering an education of unsurpassed quality, As a community school, we understand that our school isn't just about education, it's about the whole child.
Director, Service Desk Operations SBADirector, Service Desk OperationsBoca Raton, FloridaThe Director, Service Desk Operations is a senior leadership role responsible for the strategic direction, operational accountability, and continuous evolution of the enterprise Service Desk function and the broader IT Service Management (ITSM) capability at SBA Communications. Minimum of seven (10) years of progressive experience in IT Service Desk operations and ITSM, including managing multi-tiered support teams, ITSM platforms (ServiceNow required), and enterprise end-user computing environments.
Service Desk Manager ChenMed LLCService Desk ManagerMiami, FL$99,369–$141,957 / yearExcellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems and phone systems. ESSENTIAL JOB DUTIES/RESPONSIBILITIES: Manages, coordinates, plans and leads technology-related activities within a single, functional IT Service Delivery domain including: analysis, development, and administration of tactical initiatives within that functional area.
Service Desk Specialist Scheck Hillel Community School IncService Desk SpecialistNorth Miami Beach, FLScheck Hillel Community School, a large Orthodox Jewish community school located in sunny North Miami Beach, Florida is currently accepting resumes for an experienced full time Service Desk Specialist for the 2025-2026 school year. As a Blue Ribbon School of Excellence, we attract and retain a diverse faculty who demonstrate professional excellence with an unwavering commitment to delivering an education of unsurpassed quality, As a community school, we understand that our school isn't just about education, it's about the whole child.
IT Service Desk Technician ( Miami Gardens) ChenMed LLCIT Service Desk Technician ( Miami Gardens)Miami Gardens, FL$22–$31.42 / hourAs an intermediate level position within the Service Desk team, the IT Service Desk Technician works closely with senior team members in order to implement predefined processes and assists with the creation of new SOPs, Knowledge Base articles as well as, other forms of support documentation. Installs, repairs and upgrades company-wide applications on workstations, troubleshoots technical support for VPN users (employees in the field or at home), installs and configures printers and scanners.
Service Desk Associate II Mount Sinai Medical Center of FloridaService Desk Associate IIMiami Beach, FloridaWe offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. The Service Desk Associate II provides advanced technical support to end users by troubleshooting hardware, software, and system issues, resolving incidents efficiently, and escalating complex problems when needed.
Medical Front Desk ENT and Allergy Associates of FloridaMedical Front DeskBoca Raton, FLFull timePhysical Demands: Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of medical equipment and office equipment as required of the position or directed by the Manager. The ideal candidate must be organized and multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts.
Support Desk Specialist (Bilingual Spanish) AutoNation IncSupport Desk Specialist (Bilingual Spanish)FLWith a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs.
NewFront Desk Associate VacatiaFront Desk AssociateWeston, FLAs the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations. What You'll Do: Greet every guest with a smile and provide outstanding customer service from check-in to check-out.
Front Desk Representative ObjectWin TechnologyFront Desk RepresentativeSunrise, FLGreet and help patients by scheduling appointments, maintaining patient records, and answering telephone calls and inquiries. • Verify online or call insurance companies or primary care physicians to obtain benefit information and confirm authorization and referrals prior to visit.
Front Desk Representative Sunrise Systems IncFront Desk RepresentativeSunrise, FLGreet and help patients by scheduling appointments, maintaining patient records, and answering telephone calls and inquiries. Verify online or call insurance companies or primary care physicians to obtain benefit information and confirm authorization and referrals prior to visit.
Director, Service Desk Operations SBA Communications CorpDirector, Service Desk OperationsBoca Raton, FLThe Director, Service Desk Operations is a senior leadership role responsible for the strategic direction, operational accountability, and continuous evolution of the enterprise Service Desk function and the broader IT Service Management (ITSM) capability at SBA Communications. Minimum of seven (10) years of progressive experience in IT Service Desk operations and ITSM, including managing multi-tiered support teams, ITSM platforms (ServiceNow required), and enterprise end-user computing environments.
Service Desk Specialist GHTService Desk SpecialistMiami, FLFull timeGHT Corp is a corporation established to lead strategic processes and provide support services to a network of companies-whose shareholders are partners-dedicated to the cultivation, export, and marketing of fresh cut flowers. The corporation coordinates and carries out the necessary activities to facilitate intermediation between production and marketing companies, with the goal of maximizing their efficiency by leveraging economies of scale and capitalizing on their strengths as independent businesses.
Bilingual Front Desk Receptionist D4C Dental BrandsBilingual Front Desk ReceptionistPlantation, FloridaAmerican Pediatric Dental Group – Plantation is looking for a Bilingual (Spanish/English) Front Desk Receptionist to be the welcoming face of our practice and create an exceptional experience for every patient and family. If you're passionate about providing exceptional customer service and want to make a difference in the lives of children and their families, we'd love to welcome you to our team.
Front Desk Receptionist D4C Dental BrandsFront Desk ReceptionistPembroke Pines, FloridaIf you're passionate about providing exceptional customer service and want to be part of a caring, supportive team dedicated to helping children smile, we'd love to meet you. As the first point of contact for our patients and their families, you'll play an essential role in delivering exceptional customer service while ensuring our front office operates smoothly and efficiently.
Communication Desk Analyst (Night) Hotwire CommunicationsCommunication Desk Analyst (Night)Fort Lauderdale, FloridaThis position will responsible for writing and sending internal and external communications, alerting the internal teams, executive management and customers of an outage or degraded service. Coordinate and manage customer impacting outages communications, ensuring they are sent in a timely and effective manner.