Bilingual Help Desk Representative CornerStone StaffingBilingual Help Desk RepresentativeSouthlake, TX$20–$22 / hourThis role combines call center customer service with first-level technical troubleshooting, ensuring customers receive prompt, accurate resolutions while delivering an exceptional service experience in both English and Spanish. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners.
NewSoftware Support Analyst - Hybrid IRMISoftware Support Analyst - HybridDallas, TXFull timeIn this role, you'll work closely with developers, infrastructure teams, and business users to troubleshoot software issues, monitor application health, support system upgrades, validate releases, and help keep our business-critical systems running smoothly. Are you the person who enjoys solving technical puzzles, tracking down the root cause of issues, and helping teams deliver reliable software? .
NewDesktop Support Specialist HTC Global Services IncDesktop Support SpecialistDallas, TXFull timeThis role requires a customer-service-focused professional who is patient, reliable, and enjoys solving end-user issues while supporting devices, equipment, and day-to-day IT operations. We are seeking a hands-on Desktop Support Technician to provide front-line onsite support for healthcare staff and end users.
Help Desk Support Technician (Level II) K2 StaffingHelp Desk Support Technician (Level II)Dallas, TEXASThis role is ideal for an IT professional with hands-on experience supporting business environments, including Windows-based workstations and servers, networking infrastructure, and various hardware/software platforms. The right candidate will be comfortable handling escalations, troubleshooting complex issues, and delivering high-quality technical support in a fast-paced MSP setting.
IT Help Desk Support Specialist Prototype ITIT Help Desk Support SpecialistLewisville, TXFull timeOur IT Help Desk Support Specialists provide technical support to customers by installing, configuring, repairing, and troubleshooting hardware and software problems. With our team of experienced IT technologists, we provide quality support and services that enables them to focus attention away from day-to-day IT challenges and back to their core business.
IT Help Desk Support Specialist prototype:ITIT Help Desk Support SpecialistLewisville, TXOur IT Help Desk Support Specialists provide technical support to customers by installing, configuring, repairing, and troubleshooting hardware and software problems. With our team of experienced IT technologists, we provide quality support and services that enables them to focus attention away from day-to-day IT challenges and back to their core business.
Senior Associate, Help Desk The Options Clearing CorporationSenior Associate, Help DeskDallas, TX$66,300–$97,700 / yearSpecial Projects: May be assigned to dedicated desktop support for specific departments, including application testing and new implementations Flexibility: Availability to travel to remote locations as needed Communication: Strong ability to report status on issues to management and end users along with collaborating with other departments on escalations as needed. As a Systemically Important Financial Market Utility (SIFMU), OCC operates under the jurisdiction of the U.S. Securities and Exchange Commission (SEC), the U.S. Commodity Futures Trading Commission (CFTC), and the Board of Governors of the Federal Reserve System.
IT Help Desk Support - Level II (MSP) K2 StaffingIT Help Desk Support - Level II (MSP)Fort Worth, TexasDuties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Help Desk Technician Level 2 Surepoint Medical CentersHelp Desk Technician Level 2Mansfield, TXThis role serves as an escalation point for complex technical problems, mentors junior support staff, and helps maintain reliable IT systems and operations across the organization. The Help Desk Technician provides advanced technical support for hardware, software, and network-related issues while delivering exceptional customer service to end users.
Tier 1 Help Desk, Contract Wheeler Staffing PartnersTier 1 Help Desk, ContractPlano, TXWe are committed to helping candidates advance their careers while supporting employers with exceptional talent across information technology, engineering, healthcare, accounting and finance, human resources, operations, and professional services. The ideal candidate has experience supporting end users in a Microsoft environment, strong troubleshooting skills, and a commitment to delivering exceptional customer service.
IT Help Desk Support II TCP SoftwareIT Help Desk Support IIPlano, TexasTrusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. This position supports a modern SaaS‑focused environment that includes cloud platforms, endpoint management, collaboration tools, and customer‑facing systems essential to delivering industry‑leading workforce management solutions.
Yardi Help Desk Support AssetsoftYardi Help Desk SupportDallas, TexasAssetsoft is a global technology consulting firm specializing in innovative software development, business process optimization, systems integration, and IT services for the real estate, construction, investment management, and property technology sectors. The Yardi Help Desk Support professional provides first -level technical assistance, troubleshooting, and functional support for Yardi applications, ensuring efficient resolution of user issues and maintaining smooth system operations.
MSP Help Desk/Service Desk Support - L2 Axxys Technologies, Inc.MSP Help Desk/Service Desk Support - L2Plano, TXAxxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. We work with our clients to gain knowledge of their business goals and needs, and then provide custom solutions to meet those needs.
Help Desk Support Specialist Duraserv CorpHelp Desk Support SpecialistCoppell, TXAs a Help Desk Support Specialist, you own Tier II end-user support across Windows OS, Microsoft Azure, Office 365, and Dynamics 365 - plus Azure VM management, networking troubleshooting, new user onboarding, and technical documentation. DuraServ is looking for a technically sharp Help Desk Support Specialist who resolves escalated issues fast, documents everything clean, and keeps the Microsoft stack running without friction.
Help Desk Specialist II Maverick PowerHelp Desk Specialist IIGarland 2, TXDiagnose and resolve core networking issues (TCP/IP, DNS, DHCP, VPN configurations, and Wi-Fi connectivity) and support localized IT infrastructure, including smart conference rooms and plant-floor connectivity. Key Responsibilities: Serve as the Tier 2 escalation point for advanced hardware, software, and network issues submitted by frontline support or external managed service provider (MSP) partners.
NewRemote IT Help Desk Support Intern / Internship (Full-Time / Part-Time) Qureos IncRemote IT Help Desk Support Intern / Internship (Full-Time / Part-Time)DallasRemoteThis internship provides hands-on experience supporting end users with technical issues, troubleshooting hardware and software problems, and assisting with IT operations in a remote work environment. Currently enrolled in or recently completed a degree or certification program in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field.
Help Desk Analyst Pyramid Consulting, IncHelp Desk AnalystRichardson, TXRemote$20–$25 / hourTroubleshoot and resolve: Login and password issues, Email and Microsoft Office 365 issues, Software-related problems, Mobile device support requests, General technical support inquiries. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners.
IT Help Desk Support TimeClock PlusIT Help Desk SupportPlano, TXTrusted by tens of thousands of customers and millions of users, TCP delivers best-in-class technology and personalized support to organizations of all sizes in the public and private sector to meet their complex timekeeping, employee scheduling, leave management and other workforce needs. This position supports a modern SaaS-focused environment that includes cloud platforms, endpoint management, collaboration tools, and customer-facing systems essential to delivering industry-leading workforce management solutions.
Tier 1 Help Desk Technician Judge GroupTier 1 Help Desk TechnicianHaslet, TX$20–$23 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. This role involves handling inbound calls, documenting issues, creating service tickets, and basic troubleshooting for both corporate and store locations.
IT Help Desk Ensign ServicesIT Help DeskDallas, TexasESI is known as the “Service Center” and provides the facilities and leaders it serves with “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. Help users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords, as needed.
IT Help Desk Analyst Ensign ServicesIT Help Desk AnalystDallas, TexasESI is known as the “Service Center” and provides the facilities and leaders it serves with “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. Help users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords, as needed.
IT Help Desk Technician Sparrow CompanyIT Help Desk TechnicianDallas, TXThis role provides frontline support for end users in the United States, Mexico, and the United Kingdom, ensuring reliable operation of desktops, laptops, mobile devices, business applications, and core IT services. This position requires strong communication skills, attention to detail, and the ability to prioritize and resolve issues efficiently while collaborating with Tier II/III support teams and external vendors.
NewHelp Desk Intern BHG CareersHelp Desk InternDallas, TexasThe Help Desk Intern will learn how to deliver supreme customer service while supporting BHG’s Corporate and Field team members and treatment centers. Demonstrate basic knowledge and skill in the use of typical office equipment such as calculator, fax machine, copier, computer, telephone, and computer programs.
Technician, Help Desk (226 Days) Dallas Independent School DistrictTechnician, Help Desk (226 Days)Dallas, TX298510'',''true'',''298510'',''false'',''Submission for the position: Technician, Help Desk (226 Days) - (Job Number: RTP20260618-024)'',''false'',''298510'',''false'',''true'',''Technician, Help Desk (226 Days)'',''RTP20260618-024'',''!*! 6, 2026'',''Jul 6, 2026'',''false'',''298510'',''298510'',''true'',''298510'',''false'',''Submission for the position: Technician, Help Desk (226 Days) - (Job Number: RTP20260618-024)'',''false'',''298510'',''false'',''true''.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIDallas, TXSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianDallas, TXSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
NewIT Help Desk Analyst IntegraIT Help Desk AnalystDallas, TXWe specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations in good performance.
IT Help Desk (DFW Only) AlkamiIT Help Desk (DFW Only)Plano, TexasRemoteFounded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). This hybrid position will provide technical support for the day to day operations of the business, research and diagnose problems, and interact with customers to resolve their issues.
Help Desk & Security Support Technician (Night Shift) NOVOHelp Desk & Security Support Technician (Night Shift)Plano, TexasRemoteThe Help Desk & Security Support Technician (Overnight Shift) provides afterâhours technical support and security monitoring and remediation for our customers and internal systems, with a primary focus on supporting international end users and responding to securityârelated alerts across global time zones. The position is critical to maintaining 24/7 customer support, system availability, and cybersecurity posture, with an increased emphasis on incident monitoring, containment, documentation, and timely escalation during overnight hours.
IT Help Desk The Ensign Group IncIT Help DeskDallas, TX$20–$22 / hourESI is known as the "Service Center" and provides the facilities and leaders it serves with "back-office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. Help users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords, as needed.
IT Help Desk Analyst The Ensign Group IncIT Help Desk AnalystDallas, TX$20–$22 / hourESI is known as the "Service Center" and provides the facilities and leaders it serves with "back-office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. Help users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords, as needed.
Help Desk Technician II Who We Are: YeswayHelp Desk Technician IIFort Worth, TexasResponsibilities: Resolve basic to complex retail site systems, hardware, and software issues to completion; Provide operational support of Yesway retail systems infrastructure including point of sale, back office, credit and fuel network; Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications per defined procedures; Assist in software releases and roll-outs; Participate in onsite regional store migrations; Record, track and document the service desk request problem-solving process; Perform post-resolution follow ups with end users, as required; Develop help sheets and FAQ lists for end users, when applicable; Evaluate documented resolutions and analyze trends for ways to prevent future problems; Escalate problems (when required) and alert management to emerging trends in incidents; Reinforce SLAs to manage end-user expectations; and. Qualifications: Associate’s degree in Computer Science or related field, or equivalent combination of education and experience; Two to four years’ experience in a retail store technology environment including point of sale, fuel, credit, back office and daily book accounting processes required, convenience store technology environment preferred; Proven knowledge of Windows operating systems, PCs, printers, networking hardware, and other hardware, such as hard drives, video cards, cabling, routers, and hubs; Experience using productivity software (MS Office suite and Remote Support Tools); Experience with PDI/Enterprise 8 preferred; High level of personal accountability; Strong written and verbal communication and customer service skills; Proven ability to manage multiple, competing priorities simultaneously; and.
IT Help Desk Analyst Republic FinanceIT Help Desk AnalystPlano, TexasFull timeSupport and administer Okta for Single Sign-On (SSO), including user access troubleshooting, application assignments, account provisioning/deprovisioning, and configuration management within the Okta administrator portal. Work with a wide range of technologies including Microsoft Windows OS, Microsoft Office Suite, Dell desktops/laptops, Microsoft Surface devices, HP printers, Apple iOS devices, and Cisco VoIP systems.
NewUniversal Help Desk Specialist Acuity EyeCare Holdings LLCUniversal Help Desk SpecialistDallas, TXCoordinates Helpdesk request, entering request as needed, monitoring progress of responses and maintaining internal tracking records of the request. The Help Desk Specialist is responsible for recognizing, researching, isolating and resolving IT, Operations, Merchandizing, POS Level 1 issues.
IT Help Desk Tier 1 - Bilingual DEX ImagingIT Help Desk Tier 1 - BilingualDallas, TexasWe are looking for a Bilingual IT Tier 1 Helpdesk Agent to act as point of contact for technical support of internal users, as well as several vendors from DEX’s Managed IT Services. Manage and monitor internal assets to ensure accurate inventory recordsTrack, route, and escalate unresolved issues to Service Manager.
NewLevel 1 Help Desk Technician Cyberlocke, LLCLevel 1 Help Desk TechnicianPlano, TX$14–$19The primary job function is to work directly with customers, on-site technicians, carrier service providers, and Tier 2 Technicians to support and troubleshoot circuits, routers, modems, switches, WiFi, VOIP, telephony, firewalls and miscellaneous network attached devices. Basic working knowledge of basic networking technologies, terms, and tools such as but not limited to: OSI Model, Router, Switch, TCP/IP, Telnet, Broadband, WiFi, Ethernet, VOIP, and POTS.
NewHelp Desk Analyst L2 ZonesHelp Desk Analyst L2Dallas, TXFull timeOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Support Analyst (Help Desk) Custom Business SolutionsSupport Analyst (Help Desk)Dallas, TexasWe are looking for specific things in candidates - for example, experience in the Restaurant industry, a technical mind, customer service mindedness, leadership and the desire to grow within the company. Our dynamic Support Center is currently seeking passionate Analysts to field calls and emails from our clients to help them turn their problems into solutions.
Help Desk / Jr. System Adminisrtator (DFW) Central Point PartnersHelp Desk / Jr. System Adminisrtator (DFW)Grand Prairie, TXThe ideal candidate thrives in a hybrid environment where they can resolve daily user issues while also managing core systems such as Office 365, Azure, networking, and security. Strong knowledge of Microsoft Windows Server, Active Directory, and Office 365 (Exchange Online, SharePoint, Teams, OneDrive).
Help Desk Analyst Consolidated Electrical Distributors, Inc.Help Desk AnalystIrving, TXThis individual's prime responsibility is to ensure that CED's 700+ Profit Center locations receive a very high level of service in a timely and professional manner. Candidate will be required to determine the nature of the problem, analyze root causes and resolve or escalate the issues in a timely manner.
Functional Business Analyst - Help Desk CGI IncFunctional Business Analyst - Help DeskArlington, TXNTKN=c&clid=21001&Page=JobDetails&Jobid=J0626-1045&BRID=1308177〈=1 from 43.228.92.154 on June 12 2026, 00:37:14 UTC. If you are attempting to access this site using an anonymous Private/Proxy network, please disable that and try accessing site again.
Help Desk Technician LEWISVILLE INDEPENDENT SCHOOL DISTRICTHelp Desk TechnicianLewisville, TXPlease provide the text you would like me to format, and I will assist you in creating a well-structured document. You provided an empty block of text.
Service Desk Analyst - (Hybrid in Dallas, TX) VelocityService Desk Analyst - (Hybrid in Dallas, TX)Dallas, TexasThis role is responsible for providing Tier 1 technical support to Velocity clients and end users, troubleshooting workstation, software, hardware, and connectivity issues while ensuring requests are handled in a timely, professional, and service-oriented manner. The Service Desk Analyst I plays an important role in maintaining a positive client experience by actively monitoring ticket queues, documenting issues, providing clear status updates, and escalating requests when appropriate.
Service Desk Analyst - (Hybrid in Dallas, TX) VelocitymscService Desk Analyst - (Hybrid in Dallas, TX)Dallas, TXThis role is responsible for providing Tier 1 technical support to Velocity clients and end users, troubleshooting workstation, software, hardware, and connectivity issues while ensuring requests are handled in a timely, professional, and service-oriented manner. The Service Desk Analyst I plays an important role in maintaining a positive client experience by actively monitoring ticket queues, documenting issues, providing clear status updates, and escalating requests when appropriate.
Service Desk Technician II CornerStone StaffingService Desk Technician IIRichardson, TexasThis individual will serve as a critical escalation resource responsible for resolving complex technical issues, supporting end users across multiple business functions, and helping maintain a stable and secure technology environment. CornerStone Technology Talent Services specializes in connecting high-performing technology professionals with industry-leading organizations across infrastructure, cloud, cybersecurity, data, software enginee.
NewService Desk Analyst (Mainframe Required) Paladin Consulting, Inc.Service Desk Analyst (Mainframe Required)Fort Worth, TXMonitor mainframe operations supporting the order and invoicing system: watch batch job execution, respond to job failures and abends, run reruns/restarts per documented procedures, and monitor output and print/distribution processes. This role sits on the IT Service Delivery team and reports to the IT Service Delivery Manager, executing the day-to-day L1 triage, incident intake, and operations monitoring that keep business-critical systems available around the clock.
IT Support Desk Technician The 20IT Support Desk TechnicianPlano, TXThe 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. Identify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals.
IT Support Desk Technician - Bilingual (Spanish) The 20IT Support Desk Technician - Bilingual (Spanish)Plano, TXIdentify, analyze, and resolve common technical issues, questions, and problems that occur in workstations, mobile devices, operating systems, software, hardware, and peripherals. The 20 is looking for a hard-working, spanish-speaking Information Technology Support Desk Technician to provide support to our clients nationwide.
Tier 2 - Service Desk Agent - McKinney, TX NetrioTier 2 - Service Desk Agent - McKinney, TXMckinney, TexasThese platforms include supported versions of Microsoft Windows desktop and server OS, Mac OS, MS Exchange, Office 365, Active Directory, and basic networking problems (Client VPN setup, Network Connectivity via wired/wireless, etc) . · Providing customers with support for corporate owned assets (primarily workstations, laptops, servers), which will include basic help desk support up to advanced troubleshooting.
Service Desk Technician Jack Henry & Associates IncService Desk TechnicianAllen, TXRemote$34,400–$45,000 / yearTechnicians will offer support and technical assistance to Jack Henry Associates who are using software, hardware and other computer systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their computers. An excellent Help Desk Technician will perform troubleshooting using different diagnostic techniques, must have good technical knowledge and be able to effectively communicate trouble shooting steps and solutions to non-technical users.