Follows guidelines of the Hillside IT District's SLA Support Policy-Minimum of five years experience with on-premise and remote help desk support experience-Minimum of three years experience with Windows Active Directory-Minimum of three years computer networking experience-Minimum of five years Windows 10/11 experience-Assists in maintaining accurate records for inventory and repair/maintenance work-Works with vendors in the repair and maintenance of equipment-Works as a team member with other technical staff to communicate problems and solutions to ensure timely response and problem resolution for end users-Ability to work on multiple projects and meet deadlines-Ability to problem-solve and utilize strong troubleshooting skills to resolve issues to ensure minimal disruption of service to end users.-Provides training to end users on all hardware/software systems and related technology equipment-Ability to work independently with minimal supervision and prioritize tasksPosition Type:Full-timeSalary Range:$60,000 - $70,040 based on education level and experienceBenefits:Eligible for medical, prescription, dental, and enrollment in the applicable NJ State Pension Program All applications must be submitted on Applitrack for consideration. Qualifications:-High School Diploma required-College degree, school certification preferred-Knowledge of computer systems, including hardware, software and networking required-Experience with repairs, staff development, technology changes, articulation skills, congeniality and integrity necessary-CompTIA A+ certification required-CompTIA Network+ certification required (equivalent CCNA, MCP, etc)Responsibilities:-Responds in a timely manner to help-desk requests and meets deadlines on assigned projects.