145 Results for

Help Desk Jobs in Massachusetts

Jobs

Hadley, MA11 days ago

NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Our technologists have always gone the extra mile to help our federal clients succeed.

Boston, MA17 days ago

$25–$28 Per Hour
Part-time
Employee

Performing end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database. Handling end users' incidents and IMAC requests using Service NOW ticketing tool.

Plymouth, MA30+ days ago

Contractor

Required Technical and Professional Expertise: 6 + years’ experience customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint. Monitor and analyse gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching.

Haverhill, MA10 days ago

$45,000–$49,000 Per Year

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities. • Demonstrate working knowledge of networks, servers, audio/visual systems, smart devices, and telecommunications in support of a broad range of IT needs.

New!

Lynn, MA4 days ago

$20–$22 Per Hour
Temporary
Contractor
Full-time

Good understanding of IT infrastructure concepts and components such as Servers, Network devices, App & Web Services Cloud components and associated interconnections·. Business & Common Application installation expertise (Like, Microsoft, Third party tools, enterprise applications)·.

Gloucester, MA30+ days ago

Contractor

Compensation for the successful candidate will be determined based on a variety of factors, including education, relevant work experience, work location, specific job responsibilities, professional certifications, and other job-related criteria. This role ensures continuity of operations for mission-critical systems and serves as a technical escalation point within the Technology and Data Management (TDM) Division.

Boston, MA30+ days ago

I’m partnering with a well-established, highly respected Boston-based professional services firm to hire a Help Desk Specialist for their internal IT team. This is a great opportunity for someone who enjoys being the go-to person for technical support and thrives in a polished, client-facing environment supporting attorneys and professional staff.

Hanscom AFB, Massachusetts30+ days ago

$58,000–$69,000 Per Year

There are multiple factors that can impact a final salary, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (if remote or different from the stated location for this position), education and certifications as well as Federal Government Contract Labor categories. Install and troubleshoot authorized software for customers in a timely manner; ensure all software installed on customer organization systems is appropriately licensed, authorized, and recorded in the base software license inventory.

New!

Boston, MA4 days ago

Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TMZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain.

Boston, MA30 days ago

PRIMARY RESPONSIBILITIES 1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. JOB REQUIREMENTS1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision .

Fall River, Massachusetts28 days ago

$100,000–$110,000 Per Year

Our client is seeking a hands-on IT Help Desk Leader to modernize and transform a legacy support function into a forward-thinking, scalable service organization. This role is ideal for someone who thrives in both technical execution and team leadership, with a strong focus on customer service and operational improvement.

Boston, MA30+ days ago

As Support Engineer, you will be responsible for first- and second-tier support for clients; regular communication with client and internal teams; software installations; timely problem resolution and maintaining healthy client relationships. The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.

Boston, MA30+ days ago

Remote

Our client, a large consulting firm headquartered in North America with a strong presence in the Northeast, has an immediate need for a Director of Service Desk with a focus on the leadership and oversight of their nationwide end-user support services practice. The position oversees support operations across multiple tiers and plays a key role in building scalable, efficient processes within a dynamic, fast-paced environment.

Boston, MA30+ days ago

$13.50–$19.80 Per Hour

They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

Boston, Massachusetts17 days ago

$37.50–$50.96 Per Hour

Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. This role resolves complex issues across Windows and macOS environments, mentors junior technicians, drives knowledge quality, and partners with Engineering and Operations teams to improve service delivery.

Boston, MA30+ days ago

$37.50–$50.96 Per Hour

Waltham, MA21 days ago

$18–$23 Per Hour

Our CompAnalyst platform combines proprietary survey data, real-time market intelligence, intuitive software, and purpose-built AI to help more than 10,000 companies benchmark jobs, build pay structures, manage equity, and communicate total rewards clearly. Act as the on-site point of contact for all executives, employees, clients, and other external partners including on-site event planning and day of management.

North Hatfield, MA30+ days ago

$16–$18

You'll help manage daily check-ins, answer inquiries, handle reservations, and support the overall customer experience. We're looking for friendly, reliable, and somewhat tech-savvy team players who are passionate about sports, fitness, and excellent service.

Billerica, MA30+ days ago

Daily work performed under the direct supervision of the Sales Management Team and requires a high degree of accuracy and discretion, as many of the documents handled are extremely sensitive. Paid vacation time (after the first year of employment, full time employees accrue vacation hours – ranges from 40 hours/year up to 120 hours/year based on years of employment).

Walpole, MA10 days ago

Our brands include My Gym Children's Fitness Centers, Launch Family Entertainment, Retro Fitness, Club Elevate, Wimbledon Tennis & Pickleball Club, and The Newport Venture. Perfect for candidates with experience in hospitality, retail, fitness clubs, restaurants, customer service, or front desk operations.

Hancock, MA17 days ago

As the first point of contact for our guests, you’ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations. Vacation Village in the Berkshires is currently looking for a Front Desk Associate to join our resort team.

Saugus, MA10 days ago

Our Front Desk team plays a huge role in shaping the customer experience, setting the tone for the store, and helping create a positive environment for both customers and coworkers. As part of the opening team for our new Saugus location, you will help create a welcoming, organized, and secure environment from the moment customers walk through the door.

Boston, MA30+ days ago

This person will partner closely with Sales and Sales Leadership earlier in the deal cycle to shape deal strategy, reduce end-of-quarter bottlenecks, and ensure that deals are structured to scale. They will also own the continued evolution of Deal Desk processes to minimize one-offs, improve data quality, and ensure downstream systems (billing, rev rec, provisioning, reporting) can run automatically and reliably.

Beverly, CA30+ days ago

We’ve been named “Best Facial” by New York Magazine, performed over 500,000 facials, tried countless products, and have been collecting valuable skincare data the entire way. With locations across the country, we provide personalized facial treatments and everyday skincare guidance from our expert estheticians, along with powerful products that let you feel the difference.

Ipswich, MA30+ days ago

The Inn at Castle Hill is a boutique, 10 room bed & breakfast situated in the heart of the spectacular Crane Estate, a 2,100-acre property known for its iconic 59 room historic mansion (“The Great House”) and 4 miles of idyllic white sand beach (“Crane Beach”). Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.

Westford, MA11 days ago

Our state-of-the-art ventilation system allows fresh air to continuously circulate into our building, further minimizing the spread of any airborne virus. We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights.

Boston, MA9 days ago

Efficiently check in and handle routine member service tasks using club systems such as creating online accounts, resetting passwords, updating credit cards, collecting past due balances, freezing/cancelling membership agreements, and managing group exercise class reservations. CLUB OPERATIONSAssist the General Manager in administrative tasks including billing calls, confirming appointments and ensuring that Member Experience Walkthroughs (MEW) and Figure 8's are completed daily.

Cambridge, Massachusetts24 days ago

$27–$27 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Wellesley, MA30+ days ago

$15.45–$20.15 Per Hour
Part-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Amherst, MA21 days ago

$15.45–$20.15 Per Hour
Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

West Bridgewater, Massachusetts30+ days ago

$24–$28

The Service Desk Coordinator plays a critical role in keeping service operations running efficiently by prioritizing requests, tracking job status, supporting billing readiness, and ensuring service work is properly documented from intake through close-out. Position Summary:The Service Desk Coordinator serves as the central point of coordination for Central Glass’s Service Department, acting as the primary liaison between customers, the Field Operations Coordinator and other internal teams.

Edgartown, MA19 days ago

$22–$22 Per Hour

With 90 guest rooms and luxury hotel amenities, it is the perfect place to vacation in the heart of Edgartown with all the galleries, dining, shops, and nightlife the town has to offer. They also ensure all concerns are resolved, make suggestions on activities and dining, store luggage, and complete daily shift checklists.

Weymouth, MA24 days ago

$19–$20 Per Hour

At South Coast Dermatology, we're more than just a dermatology and cosmetic center-we're a team dedicated to providing the highest quality, compassionate care for our patients. Your professionalism, attention to detail, and commitment to excellent customer service will not only support our practice but also leave a lasting positive impression on our patients.

Cambridge, Massachusetts25 days ago

$24.50–$24.50 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Cambridge, Massachusetts30+ days ago

$24.50–$24.50 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Danvers, Massachusetts30+ days ago

$15–$16 Per Hour

Responsibilities: About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Danvers, Massachusetts27 days ago

$16–$17 Per Hour

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

New!

Cambridge, Massachusetts5 days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

LOWELL, MA30+ days ago

You love meeting new people, keeping things organized, and making sure everyone feels welcomed, relaxed, and taken care of from the moment they walk through the door. We’re a modern, high-end med spa offering everything from massages and rejuvenating facials to cutting-edge skin treatments and injectables.

Allston, Massachusetts30+ days ago

$20–$20

We are looking for a capable, energetic person to join our team to help run the day-to-day operations of our small guest house/hotel. The job will include customer service, basic computer and software work, housekeeping, and random odd jobs that come up during the day.

Malden, MA8 days ago

Dear Community Members, Action for Haitian Community Development (AHCD) is seeking dedicated volunteers to help keep the doors of our Newcomer Welcoming Center open and welcoming. We are looking for Front Desk Volunteers (Secretary Role) to assist with: Greeting visitors and learners .

New!

Cambridge, Massachusetts5 days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Boston, MA8 days ago

Have availability to work at least 10 hours weekly including weekends:Availability Requirement: at least two shifts per week (shifts vary from two to five hours) and at least one weekend day a month. The Front Desk Team ensures smooth running of the studio experience from open to close – morning, noon, and night – with intentional hospitality, customer service, and contagious energy at the heart of every interaction.

Ashland, MA30+ days ago

In this role, you will be responsible for greeting members and visitors, managing check-ins, answering inquiries, and providing essential information about our classes, schedules, and facilities. Ideal candidates will possess excellent interpersonal skills, remain calm under pressure, and be passionate about supporting our community of boxing enthusiasts.

Masphee, MA30+ days ago

Provincetown, MA30+ days ago

We’re looking for a hands-on, guest-focused Front Desk Supervisor to lead our front office team and help create exceptional guest experiences. Join a team that takes pride in great service and creating memorable guest experiences.

Boston, MA8 days ago

The Front Desk Team ensures smooth running of the studio experience from open to close - morning, noon, and night - with intentional hospitality, customer service, and contagious energy at the heart of every interaction. (**CURRENTLY LOOKING TO RECRUIT CANDIDATES WITH LATE MORNING (TIL 9-10AM), MIDDAY (11-2PM), EARLY EVENING (4PM START TIME), LATER EVENING (8-9PM END TIME) AVAILABILITY**) .

Wellesley, MA10 days ago

The Front Desk Team ensures smooth running of the studio experience from open to close – morning, noon, and night – with intentional hospitality, customer service, and contagious energy at the heart of every interaction. We are looking for individuals who will add value to our team and community BEYOND the shifts they work, not only showing up as an amazing Employee, but also an amazing Teammate.

Boston, Massachusetts17 days ago

Conduct regular and random patrols throughout the healthcare location, including entrances, common areas, parking areas, and perimeter points, to help to deter unauthorized activity and identify security-related concerns. Join Allied Universal at a dynamic healthcare location where you will monitor and patrol assigned areas, maintain a visible presence to help discourage security-related incidents, and support access control activity.

Boston, Massachusetts27 days ago

Join Allied Universal as a Front Desk Officer in a healthcare location, where you will welcome visitors, manage access, support security-related procedures, and provide exceptional customer service and communication. Monitor the front desk area, greet and direct visitors, verify identification and appointments, and support visitor check-in processes in accordance with location protocols.

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Help Desk Jobs in Massachusetts

Help Desk Support Technician NuAxis Innovations

IT Support - Backfill Sky Systems Inc

for Desktop Support Engineer (Window 11 Upgrade) Tanisha Systems

Desktop Support Technician Ovation Workplace Services Inc

Desktop Support Analyst AlphaNet Consulting

Senior Help Desk Specialist Think Tank, Inc.

Help Desk Specialist Cannon Search

Help Desk Technician Abacus Technology

IT Help Desk Technician Zones

Help Desk Specialist Seven Seven Softwares

IT Help Desk Technician Lead Mondo

Help Desk Support Engineer Gamen Group

Director, Service Desk - East Coast (Remote) Daley and Associates

Service Desk Tech I CompuCom

Senior IT Service Desk Technician Suffolk Construction Company, Inc.

Senior IT Service Desk Technician UNAVAILABLE

Front Desk Administrative Assistant Salary.com

Front Desk Welcome Staff Hatfield Rally House

Sales Admin/Desk Assistant High Octane Harley-Davidson

Tennis Club Front Desk Associate (Part-Time Evenings) - Wimbledon Tennis & Pickleball Club Momentum Enterprises

Front Desk Associate (2nd Shift) Vacatia

Front Desk Receptionist – Sanctuary Saugus Sanctuary Medicinals

Manager/Senior Manager, Deal Desk AcuityMD

Spa Front Desk Host Heyday Skincare Corporate

Seasonal Front Desk and Guest Services Staff The Trustees of Reservations

Front Desk Representative Goldfish Swim School - Westford

Front Desk Weekend Lead New York Sports Clubs

Front Desk Supervisor Davidson Hospitality Group

Patient Service/Front Desk Coordinator Part Time MyEyeDr.

Patient Service/Front Desk Coordinator MyEyeDr.

Service Desk Coordinator Central Glass

Front Desk Agent-Seasonal - Full time HARBORSIDE INN CONDO TRUST

Front Desk Receptionist South Coast Dermatology

Front Desk Agent Davidson Hospitality Group

Front Desk Agent (Part Time Seasonal May-August) Davidson Hospitality Group

Front Desk Associate Planet Fitness

Overnight Front Desk Associate Planet Fitness

Front Desk Supervisor Hyatt Regency Boston/Cambridge

Front Desk Receptionist Indulgence Aesthetics LLC

Front Desk Worker The Farrington Inn

Front Desk Volunteers Action for Haitian Community Development, Inc. (AHCD)

Front Desk Agent Hyatt Regency Boston/Cambridge

Front Desk East Boston B/SPOKE Studios

Front Desk Representative UPPERKUTS BOXING CLUB

Front Desk Cape House B/SPOKE Studios

Front Desk Supervisor HARBOR HOTEL PROVINCETOWN

FRONT DESK SOUTH BOSTON B/SPOKE Studios

Front Desk Wellesley B/SPOKE Studios

Security Officer Greeter Desk Patrol Allied Universal

Security Officer Front Desk Allied Universal

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