Help Desk Specialist DCS CorporationHelp Desk SpecialistWestford, MAThe ideal candidate will have a mix of support and customer service experience, strong analytical and problem-solving skills, and a passion for learning new technologies. Troubleshoot problems with hardware, software, networking, and other related technologies.
Store Operations Specialist - Junior Epitec StaffingStore Operations Specialist - JuniorFramingham, MA$23–$25 / hourThis role plays a critical part in ensuring the smooth everyday execution of store technology and operational processes by providing frontline support, coordinating issue resolution, and assisting with project execution. Run-the-Business Support Provide day-to-day operational support for store systems and processes (POS, back-office systems, store technology tools).
Remote Help Desk Specialist CareerscapeRemote Help Desk SpecialistBoston, MARemote$62,000–$88,000 / yearFull timeThis is a great opportunity for a tech-savvy problem solver who is early in their career to gain hands-on experience troubleshooting hardware, software, and network issues while working alongside experienced IT professionals in a fully remote setting. People who thrive in this role are patient, curious, and calm under pressure, enjoy explaining technical concepts in plain language, and take pride in turning a frustrated user into a satisfied one by the end of the call.
The Help Desk Specialist Jose MercilineThe Help Desk SpecialistBoston, MassachusettsPRIMARY RESPONSIBILITIES 1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. JOB REQUIREMENTS1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision.
Help Desk Specialist Illinois Tool Works IncHelp Desk SpecialistHopkinton, MAYou will work directly with users to diagnose and resolve technical issues, manage service requests from initial report through resolution, and collaborate with internal teams, external vendors, and technical specialists to address more complex issues. Regularly communicate with internal & external customers, troubleshoot, and resolve problems and/or inquiries received by the Technical Support Help Desk/Contact Center using designated tools and procedures.
IT Help Desk Specialist Revel StaffingIT Help Desk SpecialistBoston, MassachusettsThis role supports internal users with common technology issues, including account access, EMR/EHR systems, healthcare applications, email, VPN, connectivity, and basic hardware/software troubleshooting. Provide first-level technical support for common IT issues, including password resets, account lockouts, EMR/EHR access issues, healthcare application support, VPN, email, connectivity, software, and basic hardware problems.
HPL Help Desk Temp MindlanceHPL Help Desk TempBoston, MAThe specialist will guide customers through proper use of the system, help in troubleshooting and resolving issues and tracking help desk requests. The eLicensing Help Desk Specialist will be responsible for assisting customers of the HPL eLicensing platform.
NewIT Help Desk Technician RTA GroupIT Help Desk TechnicianDedham, MassachusettsYour responsibilities include triaging and troubleshooting problems, resolving issues, escalating issues where needed and ensuring timely solutions to maintain a smooth technology experience. Shadow IT Asset Management, Network, Infrastructure and security teams as time allows to build additional skills to aid in troubleshooting.
Level-1 Help Desk Technician Custom Computer SpecialistsLevel-1 Help Desk TechnicianEast Taunton, Massachusetts$42,000–$52,000CCS is looking to hire a Help Desk Support Technician – Level I to be an integral part of our Onsite Services Team whose function is to provide full time, on-site, end user support for a Southeastern Massachusetts (Taunton, MA) based education client. CCS is looking for an individual who will contribute to the company's overall success by providing exceptional client support with high levels of satisfaction in a technically diverse environment.
Service Desk Support Specialist Stonehill CollegeService Desk Support SpecialistEaston, MATroubleshoot and resolve calls that can be handled on the phone (Microsoft Office applications, Student and Employee Email, Wireless access, Classroom issues, Printer issues, basic Internet access, and other specific Stonehill applications). Position Title Service Desk Support Specialist Posting Number Classification Title Help Desk Support Specialist Department Support Services Salary Range.
Lead Service Desk Specialist, Technology Experience & Community Boston UniversityLead Service Desk Specialist, Technology Experience & CommunityBoston, MA$90,000–$100,000Full timeAttend meetings and be well informed regarding key services and support activities provided by the Service Desk, such as Identity & Access Management, our SAP ERP solution branded 'BUworks', and Blackboard Learn. Join us as a Lead Service Desk Specialist where you will be responsible for supervising the day-to-day operational activities of the service desk, which serves as the BU community's primary point of contact for all 200+ IS&T-provided IT services.
Lead Service Desk Specialist Technology Experience & Community Boston UniversityLead Service Desk Specialist Technology Experience & CommunityBoston, MAAttend meetings and be well informed regarding key services and support activities provided by the Service Desk, such as Identity & Access Management, our SAP ERP solution branded ''BUworks'', and Blackboard Learn. Join us as a Lead Service Desk Specialist where you will be responsible for supervising the day-to-day operational activities of the service desk, which serves as the BU community''s primary point of contact for all 200+ IS&T-provided IT services.
Senior Deal Desk Specialist Nexthink SASenior Deal Desk SpecialistBoston, MAOur cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees' experience, making them more productive, efficient, and happy at work. Reporting directly to the Head of Sales Operations, you''ll work closely with Sales functions worldwide - including Sales, Pre-Sales, Channel, and MSP teams - as well as Finance, Legal, and Security.
Deal Desk Specialist Palo Alto Networks IncDeal Desk SpecialistNewton, MAThe ideal candidate will be responsible for partnering with the Sales team in order to convey business rules and sales policies while acting as a trusted deal expert that aids them through Palo Alto's internal processes and successful deal closure. First, by escalating issues which impede a Seller's productivity and effectiveness be they commercial, operational or in the marketplace; and second by protecting the organization's interests through compliant and financially viable deal structures.
IT Service Desk Specialist RA Capital ManagementIT Service Desk SpecialistBoston, Massachusetts$70,000–$90,000 / yearFrom helping them recruit talent to helping them recruit patients for their studies to helping match them to strategic partners and even going to Washington to win reforms, RA Capital’s large team has people with nearly every relevant expertise one might need to turn an idea into a cure that actually helps people. If you live for first-principles problem-solving with great colleagues, thrive on complexity, and want to do meaningful work that ripples across industries and ecosystems, you’ll feel at home at RA Capital.
Service Desk Support Specialist III Christian ScienceService Desk Support Specialist IIIBoston, Massachusetts$38.99–$50.68 / hour1) Build strong, positive customer relationships through active listening, ensuring timely resolution or escalation, communicating promptly on progress and handling customers with a professional attitude. Able to resolve technical issues both directly (hand-on) and indirectly (teamwork, influence) through service partners and product vendors.
Service Desk Tech ManpowerService Desk TechFairhaven, MAIf you like solving problems, helping people, and staying busy - this is a great opportunity to jump in and make an impact right away. We’re looking for someone who enjoys troubleshooting, helping others, and keeping things running smoothly behind the scenes.
Service Desk Support Analyst M.S. WalkerService Desk Support AnalystNorwood, MassachusettsProvision user accounts and access, assist with password resets, multifactor authentication setup, and account security requests, and support Active Directory, Microsoft Entra ID, and Microsoft 365 user administration following established security and compliance procedures. Support warehouse, logistics, manufacturing, and office technology, including handheld devices, barcode scanners, printers, and label printers, and help users with ERP and WMS access issues, coordinating with vendors and internal technical resources when needed.
Float Phlebotomist / Front Desk Fenway One Medical of NY, PCFloat Phlebotomist / Front Desk FenwayBoston, MA$25.75–$27.75 / hourWhat you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary. As a Float Phlebotomist/Front Desk Assistant at One Medical (internally called Lab Services Specialist/ Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services.
Float Phlebotomist / Front Desk South End One Medical of NY, PCFloat Phlebotomist / Front Desk South EndBoston, MA$25.75–$27.75 / hourWhat you'll likely work on: Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary. As a Float Phlebotomist/Front Desk Assistant at One Medical (internally called Lab Services Specialist/ Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services.