207 Results for

Help Desk Jobs in Merchandise Mart, IL

Jobs

Northfield, IL9 days ago

$79,000–$119,000 Per Year
Full-time

This role serves as the primary subject matter expert for learning platforms, data processes, and training infrastructure, ensuring systems are scalable, accurate, and deliver a seamless end‑user experience for sales reps, trainers, and facilitators. Serve as the primary point of contact and subject matter expert for the LMS and digital training technologies (e.g., Questionmark, 7taps, Workday, MindTickle, Chronus/OnTrack, WellSaid), ensuring platforms are configured, maintained, and scaled to support Sales Training needs.

Lisle, IL10 days ago

Remote

$31–$36 Per Hour

DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

New!

Palatine, ILToday

$60,000–$75,000 Per Year

Our pretreatment team works across a range of water treatment technologies such as water softeners, reverse osmosis, filtration systems, and deionization (DI) that keep our customers' processes and downstream equipment protected and running smoothly. This role is the operational backbone of the pretreatment team - owning the layer between the Application Engineer's technical expertise and the field's need for timely quotes, coordinated projects, and accurate documentation.

Elmhurst, IL22 days ago

Full-time

Welcome and help process and enter into system both new and follow up patients as they arrive. Also process and schedule patients and take payment from patients as they leave.

Chicago, IL9 days ago

$38–$40 Per Hour
Temporary
Contractor
Full-time

We are seeking an experienced Desktop Refresh Project Manager to lead desktop support operations in a fast-paced enterprise environment in Chicago, IL, through the end of the year, with the potential for extension. Interested candidates should send a copy of their resume to erupinski@peaksystemsinc.com.

Chicago, Illinois30+ days ago

$26–$34 Per Hour

The Help Desk Manager will be responsible for ensuring efficient and effective resolution of technical issues for end-users, managing support requests, and improving the overall IT service experience. Training and Development: Provide ongoing training and development opportunities to help desk staff to improve their skills and stay current with new technologies and support strategies.

Chicago, IL30+ days ago

This is a hybrid role: your primary responsibility is managing the flow of our service board—triaging incoming tickets, assigning work to technicians, and ensuring nothing falls through the cracks. Provide first-touch resolution for common support requests including password resets, MFA issues, printer problems, basic Outlook/Microsoft 365 questions, and user account management.

Chicago, IL30+ days ago

This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures.

Westchester, IL30+ days ago

Full-time

Middleground is a rapidly growing IT Managed Service Provider located in Westchester (20 minutes to the Loop and most suburbs) is seeking a Computer/IT Support Technician to join our team. The duties of the Help Desk Technician position include, but are not limited to the following: -Provide remote technical support to our clients.

Westchester, IL30+ days ago

Full-time

Escalation: Escalate complex or unresolved issues to senior technicians or appropriate internal teams while ensuring smooth communication with clients. As an Entry-Level Help Desk Technician at our MSP (Middleground), you will play a crucial role in providing technical support and assistance to our clients.

Des Plaines, IL30+ days ago

Part-time

ACTS-Aviation Security, Inc. is a wholly owned subsidiary of the international security company ICTS Europe and specializes in the provision of security solutions and services; primarily focused on catering, aircraft and cargo screening. The Information Technology Assistant / Helpdesk will assist and aide the IT Manager in all matters related to the internal and external security, support and management of the organization’s information systems.

Chicago, IL30+ days ago

Full-time

3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours. We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company.

Westchester, IL30+ days ago

Full-time

2. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours for our clients. We are a Managed Service IT Provider looking to bring on another mid level technician to grow and flourish at our company.

Westchester, IL30+ days ago

Full-time

Westchester, IL30+ days ago

Full-time

You will configuring and maintaining servers, firewalls, switches, Office 365, Exchange, PC's, Mac's, printers and will be asked to work on a variety of other IT related systems and software our clients may have in place. We are seeking a local, experienced,highly motivated energetic self starter to join our awesome team of IT Specialists.

New!

Schaumburg, IL2 days ago

$50,000–$55,000 Per Year

The IT Help Desk Associate supports daily technology operations for the Company by providing technical assistance, troubleshooting end-user issues, and maintaining system reliability. The position requires strong technical troubleshooting skills, customer support capabilities, and the ability to minimize operational disruptions across business systems.

Chicago, IL30+ days ago

$100,010–$144,190 Per Year

This role combines hands-on technical support with leadership responsibilities, including team management, process improvement, and coordination with other IT functions to deliver high-quality end-user support. Since 1891, we have provided comprehensive engineering, design, and consulting services for both traditional and renewable power generation, grid modernization, nuclear power, and more.

Chicago, Illinois30+ days ago

$97,864–$149,514 Per Year

Westchester, IL30+ days ago

Full-time

Middleground Technologies is an IT Managed Services organization dedicated to helping our clients with all of their technologies needs such as tech support, projects, cybersecurity, voip, and more. He/she will use their interpersonal skills to communicate with customers and provide a solution to their technical problems quickly and professionally.

Harvey, IL10 days ago

$52,160–$71,720 Per Year
Part-time

Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Create a positive customer support experience and builds strong relationships through engaged listening and understanding, problem solving, ensuring timely resolution or escalation, communicating promptly on progress, and maintaining a consummately professional attitude.

countryside, IL30+ days ago

R4 has been founded end of 2022 with its headquarters in Budapest and the initial mission to provide project- and operations-related IT services to Rheinmetall's local subsidiaries in Hungary and worldwide. Rheinmetall 4iG Digital Services (R4) is a joint venture between Rheinmetall, a globally leading supplier of defence and automotive products, and 4iG, Hungary's leading IT systems integrator.

New!

Chicago, Illinois4 days ago

$18–$25

facility, including through gym areas with equipment, and occasionally lifting, carrying, pushing, or pulling equipment, furniture, or supplies (typically up to approximately 40 pounds, with assistance available for heavier items). This role rewards attention to detail, the ability to manage a variety of tasks in a busy setting, and the professionalism to represent IK Gymnastics with care and consistency.

Schaumburg, IL30+ days ago

At Altitude Schaumburg, we believe in providing the best customer service while maintaining high levels of safety and fun for all of our guests in this family-friendly facility! Altitude Schaumburg is looking for positive and energetic team players to help us grow our new park!

Chicago, IL30+ days ago

In this role, you will play an important part in creating a positive experience for students, faculty, and visitors by providing timely, accurate, and courteous support. You will greet and assist guests, answer questions, manage clerical tasks, and support daily campus operations with professionalism and efficiency.

Chicago, IL30+ days ago

$70,000–$90,000 Per Year

From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. As a Trade Desk Representative with tastytrade, you will be responsible for providing effective customer service for tastytrade customers by utilizing sharp, in-depth knowledge of all retail brokerage services.

Chicago, IL30+ days ago

The Desk Clerk provides front desk coverage and staff support, and help ensure the safety and integrity of operations within the assigned building for Thresholds residential and administrative sites. Assist Program Director, Department Head or assigned supervisor with day to day administrative operations.

New!

Chicago, IL3 days ago

This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff. Here, we don't just cut hair-we create experiences, from sleek business cuts to creative fades, all while keeping things fun and casual.

Chicago, IL30+ days ago

$159,000–$225,000 Per Year

Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. This role is highly cross-functional and hands-on, focused on supporting Sales by enabling complex, global enterprise deals while maintaining pricing consistency, billing readiness, and revenue compliance.

Park Ridge, IL30+ days ago

Situated in a vibrant neighborhood, our shop is just moments away from great local eateries, cozy coffee shops, and parks perfect for unwinding after a busy day. This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff.

Naperville, IL30+ days ago

If you love working in an environment where creativity, teamwork, and positive vibes are a given, and you're ready to bring your best while keeping things lighthearted, you'll fit right in. Surrounded by local shops, cozy cafes, and a lively downtown scene, this location is the perfect spot to be part of a community that values style, connection, and fun.

Chicago, IL30+ days ago

Remote

Full-time

Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue. Exhibit a high degree of initiative, follow-through, and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced, meticulous work environment, and make decisions based on the results of research.

Plainfield, IL22 days ago

$15–$19.25 Per Hour
Part-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Plainfield, IL18 days ago

$15–$19.25 Per Hour
Part-time

Plainfield, IL30+ days ago

Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.

Chicago, IL30+ days ago

Remote

Full-time

Understand and explain transaction outcomes and risks, including marketability and liquidity of international equity trades, fund prospectus reviews for breakpoint and reinstatement qualifications, and client margin account evaluations for internal margin requirements, buying power, and risk exposure . You will utilize your industry knowledge and experience to handle a variety of complex trades, encompassing equities, mutual funds, derivatives, margin, debt instruments, forex, hedge funds, and large orders.

Chicago, IL30+ days ago

$85,000–$95,000 Per Year

The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. This role is perfect for a highly analytical problem-solver who enjoys optimizing complex workflows, stress-testing financial models, and providing the actionable insights that drive executive decision-making.

Chicago, IL25 days ago

Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed. You’ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.

Chicago, IL30+ days ago

If you come from a hospitality, retail, or service background and love talking to people, keeping things organized, and creating a warm, memorable environment, this could be the perfect opportunity to grow your career in healthcare. We’re a modern orthodontic office in Lincoln Park that blends exceptional care with a welcoming, boutique-style experience.

New!

Chicago, IL5 days ago

Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan''s customized approach to security services will provide you with the opportunity to learn, grow and succeed. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support.

Chicago, IL16 days ago

Situated amidst cool cafes, unique boutiques, and the vibrant arts scene, our shop is at the center of it all, offering the perfect place to grow your craft and vibe with the community. This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff.

New!

Elk Grove Village, IL1 day ago

$50,000–$60,000

Microsoft Windows 10/11, macOS, Active Directory/Entra ID, o365, MFA/SSO, iOS/Android, Dell, VPN, RMM, EDM, MDM, TCP/IP, DNS, Chrome, Teams/Zoom, ITSM/ITIL best practices. Technical knowledge and experience with desktop hardware and operating systems, networking basics, desk and mobile phones, software installation/configuration/troubleshooting.

New!

East Chicago, Indiana2 days ago

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Performs group block management, including the entering of room lists, inventory control, coordination of casino reservations, checking resort room arrivals, and maintaining a professional relationship with all departments associated with the resort.

Chicago, Illinois19 days ago

$18–$19 Per Hour

For more information related to our benefits offered, please follow the link to our benefits page: https://www.eyesouthpartners.com/careers/employee-benefits/ (If the link does not work for you, please copy and paste it into your browser). The Front Office Associate may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.

New!

Chicago, IL5 days ago

$70,000–$90,000 Per Year

Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions - built on scale, trust, and proof. From our headquarters in Chicago''s Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible.

Oak Brook, Illinois30+ days ago

$22.75–$22.75 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

CHICAGO RIDGE, IL30+ days ago

Chicago Ridge Medical Imaging is expanding, and we’re looking for a Patient Coordinator/Front Desk Receptionist to join our dedicated team. Patient-Centered Culture: We believe in providing the best care for our patients, and we’re looking for someone who shares that commitment.

Schaumburg, IL30+ days ago

Located in the heart of one of Chicagoland's busiest hubs, our shop sits near Woodfield Mall, top-tier restaurants, and some of the best nightlife around, making it the perfect spot to work hard and play harder. This customer service role keeps our shop running smoothly by answering phone calls, scheduling appointments, answering questions, and taking messages for staff.

Chicago, Illinois7 days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

New!

Downers Grove, Illinois1 day ago

Join Allied Universal at a healthcare location as a Front Desk professional, helping create a welcoming presence while supporting access management, visitor assistance, and other security-related responsibilities. Provide customer service by greeting patients, visitors, and staff, managing front desk access procedures, and following site-specific security-related policies for a healthcare location.

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Help Desk Jobs in Merchandise Mart, IL

Analyst Business Systems - Sales Training Medline Industries

Technical Service Consultant - Diesel and Dealer Support DivIHN Integration Inc

PRETREATMENT OPERATIONS COORDINATOR HOH Water Technology

Front Desk Davis Dermatology

Desktop Refresh Project Manager The Peak Organization

Help Desk Manager Online River

IT Services Help Desk Service Coordinator / Level 1 Technician NerdsToGo of Chicago Downtown, IL

Help Desk Analyst Vantage Point Consulting

Help Desk Technician Middleground

IT Help Desk Technician - Entry Level Middleground

IT Assistant / Help Desk (Entry Level) ACTS Aviation Security, Inc.

IT Help Desk - L1 Chicago Middleground

IT Help Desk Technician Tier 2 - (Level 2) Middleground

IT Help Desk - L1 Middleground

IT Senior Help Desk Engineer Middleground

Help Desk TalentBridge

IT Service Desk Lead Sargent & Lundy

IT Service Desk Manager Sargent & Lundy

Service Desk Engineer IT Helpdesk Middleground

IT Service Desk Technician Atkore Management, LLC

German Speaking Service Desk Agent 4iG Nyrt

Front Desk Attendant IK Gymnastics

Cashier/Front Desk - Altitude Schaumburg, IL Altitude Trampoline Park

Front Desk Representative ATS Institute of Technology, Nursing School

Front Desk Representative (Evening Hours) ATS Institute of Technology, Nursing School

Trade Desk Representative tastylive

Part-Time ASL Desk Clerk - Deaf Program - American Sign Language Required THRESHOLDS, THE

Front Desk Host Floyds 99 Barbershop - Chicago - Streeterville

Director, Deal Desk Strategy & Operations Gong I.O Ltd

Front Desk Host Floyds 99 Barbershop - Park Ridge

Front Desk Host Floyds 99 Barbershop - Naperville

Service Desk Analyst - Remote (After Hours) K2 Services

Patient Service/Front Desk Coordinator MyEyeDr.

Patient Service/Front Desk Coordinator Part Time MyEyeDr.

Front Desk Representative (Non-Seasonal) Goldfish Swim School - Plainfield

J.P. Morgan Wealth Management - Active Trade Desk Professional JPMorgan Chase Bank, N.A.

Deal Desk Analyst Metropolis

Front Desk Attendant Fitness Formula Clubs (FFC)

Administrative Assistant / Front Desk DR. MARIA A JONES DDS LLC

Front Desk Concierge - $22 Titan Security Group

Front Desk Host Floyds 99 Barbershop - Chicago - Wicker Park

Service Desk Analyst I Vomela

Front Desk & PBX Clerk Ameristar Casino Hotel East Chicago

Front Desk Associate Ocular Partners

Trade Desk Representative TastyTrade Inc

Front Desk Supervisor Davidson Hospitality Group

Patient Coordinator Front Desk Receptionist CHICAGO RIDGE MEDICAL IMAGING LLC

Front Desk Host Floyds 99 Barbershop - Schaumburg

Front Desk Agent Hotel Zachary at Gallagher Way

Security Officer - Receptionist Desk Allied Universal

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