Vaco LLCNewAccount Executive (Full Desk Finance and Accounting Staffing) Vaco LLCAccount Executive (Full Desk Finance and Accounting Staffing)Detroit, MI$60,000–$80,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
TTECNewEscalation Support Specialist (Automotive Customer Support) TTECEscalation Support Specialist (Automotive Customer Support)Dearborn, MIIn this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
TTECNewCustomer Care Representative TTECCustomer Care RepresentativeDearborn, MIManeuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.
Galapagos Federal Systems LLC.Help Desk Support Service Specialist Intermediate Galapagos Federal Systems LLC.Help Desk Support Service Specialist IntermediateWarren, Michigan$24–$28.80 / hourThe Help Desk Support Service Specialist Intermediate will: Provide Tier II technical support for desktops, servers, mainframe applications, and associated hardware, resolving issues escalated from Tier I help desk support. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.
K2 StaffingRemote / Offshore Level II IT Help Desk Support Technicians K2 StaffingRemote / Offshore Level II IT Help Desk Support TechniciansJohannesburg, NEVADARemoteThis position requires proven experience in supporting business desktop and server environments, including Windows 10 workstations, Windows Server 2016 & 2019, intermediate networking, and vendor-specific hardware/software solutions. Minimum of 3 years in IT support roles (Help Desk, Desktop Support, IT Support Analyst, Service Desk, User Support, etc.).
Digital Technology SolutionsHelpdesk Analyst - Detroit, MI Digital Technology SolutionsHelpdesk Analyst - Detroit, MIDetroit, MITemporaryContractorFull timePhone and Remote Support: Utilize phone and remote support tools to diagnose and resolve Level 1/1.5 support issues efficiently, including password resets, account lockouts, basic software troubleshooting, and hardware peripherals setup and connectivity. The Technical Client Service Specialist will assist in managing service requests, troubleshooting hardware and software issues, and escalating unresolved issues to the next level of support as necessary.
Stafford GrayTeam Lead / Support Lead IT Managed Services Help Desk Stafford GrayTeam Lead / Support Lead IT Managed Services Help DeskDetroit, MI$100,000Acting as the primary escalation point and operational liaison, the Team Lead coordinates incident response, ticket management, and service improvements while maintaining accurate documentation and reporting within the ITSM platform. The role also supports staff development through training, coaching, and performance management, while driving continuous improvement through metrics, quality reviews, and root cause analysis.
Mercantile BankHelp Desk Technician Mercantile BankHelp Desk TechnicianTroy, MISuccessful candidates will demonstrate excellence in competencies such as effective time management, the ability to function well in a fast-paced environment, strong organization and attention to detail, and exceptional interpersonal and customer service skills. As a Help Desk Technician at Mercantile Bank, you will play a crucial role in supporting end-users with resolving technical issues related to their systems, phones, and PCs.
SentinelIT Help Desk SentinelIT Help DeskTraverse City, MISentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. This role will support end users, deploy and maintain hardware, and assist with daily IT operations across an enterprise infrastructure that includes Cisco and Juniper networking, Microsoft 365, and virtualization platforms.
CourserIT Support Services II-Help Desk CourserIT Support Services II-Help Desksouthfield, MIFull timeWe forge dynamic partnerships, leveraging our values of Teamwork, Service, Growth-Mindedness, Trust, and Innovation to deliver impactful solutions and phenomenal customer experiences. This role requires the ability to handle more advanced technical issues, mentor junior team members, and contribute to client-facing IT projects and initiatives.
Contact Government Services LLCSenior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIDetroit, MISkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Amyx IncHelp Desk Manager Amyx IncHelp Desk Managerbattle creek, MIResponsibilities - Responsible for supporting all aspects of the development and implementation of assigned projects and provide a single point of contact for those projects- Interfaces with all areas affected by the project including end users, computer services, and client services- Develop detailed work plans, schedules, project estimates, resource plans, and status reports- Directs the Help Desk team and reviews their work products for completeness and accuracy to meet customer requirements- Provide communication to the CAGE PMO, COR and the COTR to review project plans, status reports, and deliverables- Ensures the team meets all Government SLAs, works escalated tickets or issues, and attends all required meetings with the CAGE customer- Interact daily with vendors and customers as a technical subject matter expert on the CAGE system- Provide monthly report inputs to the Task Order Project Manager of all completed activities, help desk metrics, risks, issues, etc. Overview Amyx is seeking to hire a Help Desk Manager to oversee and manage the Commercial and Government Entity (CAGE) Registration and Operations Support Help Desk at the Defense Logistics Agency (DLA) facility in Battle Creek, MI.
JVISHelp Desk Technician JVISHelp Desk TechnicianShelby Township, MIAssists in the delivery, set up, retrieval and maintenance of the hardware used for internal and external scheduled events that require the use of laptops, LCD projectors, televisions, conference telephones, electronic recording devices, etc. · Answer, troubleshoot, resolve and/or escalate IS support tickets via phone, e-mail and/or web request following the guidelines and procedures outlined by the department policies and procedures.
Nanosoft ConsultingNewData Center Operations - Help Desk Nanosoft ConsultingData Center Operations - Help DeskLansing, MIThis position is a tier I operator that serves as a primary resource for enterprise monitoring, incident management and computer operations responsible for systems that run critical applications, systems, networks, and infrastructure at multiple sites. Responsible for tape library functions including pulling and hanging tapes for production, test batch processing, managing off-site storage and logging user input tapes as needed.
Skytron LLCHelp Desk Analyst Skytron LLCHelp Desk AnalystGrand Rapids, MIExperience configuring and administering multiple software packages and server tools, including: Windows OS, VMware, vSphere and Cisco networking tools. Provide support on all warehouse equipment and processes, including: label printers, scanners and UPS / FedEx terminal computers.
Weldaloy Specialty ForgingsIT Support Specialist (Help Desk) Weldaloy Specialty ForgingsIT Support Specialist (Help Desk)Warren, MI$20–$22This position mainly operates in an office environment during work hours, but may be expanded to assist and support employees in other departments within the Company; Occasional exposure to production equipment and machinery. The IT Support Specialist provides front-line technical support to employees by troubleshooting hardware, software, and basic network issues.
Weldaloy Specialty ForgingsNewIT Support Specialist Help Desk Weldaloy Specialty ForgingsIT Support Specialist Help DeskWarren, MIThis position mainly operates in an office environment during work hours, but may be expanded to assist and support employees in other departments within the Company; Occasional exposure to production equipment and machinery. The IT Support Specialist provides front-line technical support to employees by troubleshooting hardware, software, and basic network issues.
Kinaras Solutions IncIT Help Desk Manager Kinaras Solutions IncIT Help Desk ManagerBattle Creek, MIFull timeThis position requires a proactive leader skilled in problem-solving, customer service, and team management to ensure efficient processing and resolution of customer inquiries, compliance with government protocols, and enhancement of overall customer satisfaction. Customer Service OperationsOversee the management of customer service tickets, ensuring timely and accurate responses to CAGE related inquiries across multiple communication channels.
CompuComService Desk Tech I CompuComService Desk Tech ILansing, MI$13.50–$19.80 / hourThey are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!
Qualified StaffingService Desk Tech Level 3 Qualified StaffingService Desk Tech Level 3Saginaw, MIThe following outlines the responsibility of a SDT L3 role: L3: Escalations and team mentor+ Essential Job FunctionsProvide support to end users of managed services clientsTake direction from the Service Desk Manager and manage ticket assignments relative to ticket priority and ageFollow specific Service Desk Team documented processes and workflowsWork assigned tickets from triage through completionUse our suite of service desk and tools to diagnose and resolve client support issuesRefer to client technical documentation for information that will help you understand and resolve client technology issuesEscalate assigned aging tickets to the SDM when assigned tickets cannot be resolved within 1-hour to maintain acceptable average resolution time KPI Seek assistance from the SDM when stuckDocument service work and time in ConnectWiseUnderstand the implications and effect of service procedures, steps, and tasks that your work will have on client infrastructure, uptime, and potential business interruptionWork collaboratively with the members of the Service Desk Team, and cross functionally with all service delivery teams and team members familiar with the client environment and businessWork with the SDM to identify chronic service issues across the client baseProvide on call support based on the on-call schedule/rotationProvide on-site service as necessaryMaintain technical skills required to perform the SDT role Attend and participate in weekly one-on-ones with SDM and monthly team meetings+ Education and ExperienceTechnical skill relevant to technologies supported (ongoing)Strong organizational and coordination skillsExcellent communication abilities for effective client and team interactionsAbility to manage multiple tasks and prioritize effectivelyTechnical skill relevant to technologies supported (ongoing)Strong organizational and coordination skillsExcellent communication abilities for effective client and team interactionsAbility to manage multiple tasks and prioritize effectivelyCompTIA A+, Network+, or Security+ certification preferred. Service Desk Technician Level 3 (SDT L3) OverviewService desk technicians are first responders to reported and ticketed client issues.
My Michigan HealthNewFront Desk Specialist My Michigan HealthFront Desk SpecialistSaginaw, MIAssist imaging techs in escorting patients to/from imaging area, filing, phone triage, scheduling patients, support for technical staff in and around imaging studies and other duties as requested: assist with duties as they relate to department workflow efficiencies. Courteously interacts with ARS Radiology Services, patients, physician offices, hospitals and staff to confirm appointments, prepare patient for testing and gather medical records including medical screening prior to appointments.
Warner Norcross & Judd LLPIT Service Desk Technician Warner Norcross & Judd LLPIT Service Desk TechnicianGrand Rapids, MIFull timeCommunity – Warner’s time-honored community engagement initiatives include financial contributions to 150+ nonprofits, scholarships and paid time off for all firm members to engage in community initiatives that are meaningful to them. About Warner Warner is a full-service corporate law firm with 230+ attorneys practicing in nine offices throughout Michigan: Bloomfield Hills, Detroit, Grand Rapids, Holland, Kalamazoo, Lansing, Macomb, Midland and Muskegon.
Paul Mitchell Schools(K1) Front Desk Receptionist Paul Mitchell Schools(K1) Front Desk ReceptionistSterling Heights, MI$14–$16 / hourWe provide comprehensive, hands-on education to help future professionals advance their cosmetology skills and develop fulfilling careers in the beauty industry. Your day revolves around welcoming guests with warmth and professionalism, managing appointments, and promoting our school's specials to enhance guest retention.
Lake Effect ChiropracticFront Desk Manager Lake Effect ChiropracticFront Desk ManagerBay City, MI$18–$22 / hourLake Effect Chiropractic, an elite sports medicine clinic, proudly helps people overcome a wide variety of conditions so they can enjoy healthy, pain-free lives! You assist patients with whatever they need, and you take care of tasks like scheduling appointments, collecting payments, and organizing medical paperwork.
Comfort Inn of UticaFront Desk Manager Comfort Inn of UticaFront Desk ManagerUtica, Michigan$36,000–$38,000Front Desk Manager is responsible for the following:Answer inquiries and check-in/out guests in a timely and professional manner. Ability to lift 15 pounds or less, stand on feet for long periods of time, and bend, crouch, reach with no difficulty.
Davenport UniversityNew(Student) South Hall Desk Attendant Davenport University(Student) South Hall Desk AttendantGrand Rapids, MIThis includes supporting Campus Security in the ongoing safety and security of the residence hall; greeting and registering visitors; acting as a resource person; addressing violations of the Housing Handbook and Student Code; assisting the Student Life Office whenever possible; and other duties as assigned by the Residence Life Coordinator. Assist front desk operation including: birthday cards for residential students, copy requests, campus safety functions, room tours, inventory, key check, guest passes, etc.
Midwest Vision PartnersSurgery Center - Front Desk Midwest Vision PartnersSurgery Center - Front DeskJackson, MIThe Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels.
MyMichigan HealthFront Desk Specialist MyMichigan HealthFront Desk SpecialistSaginaw, MichiganAssist Imaging Techs in escorting patients to/from imaging area, filing, phone triage, scheduling patients, support for technical staff in and around imaging studies and other duties as requested: assist with duties as they relate to department workflow efficiencies. Courteously interacts with ARS Radiology Services, patients, physician offices, hospitals and staff to confirm appointments, prepare patient for testing and gather medical records including medical screening prior to appointments.
Avalon Housing VolunteersVolunteer Opportunity: Front Desk at a Supportive Housing Org Avalon Housing VolunteersVolunteer Opportunity: Front Desk at a Supportive Housing OrgAnn Arbor, MIVolunteerThis includes but is not limited to underrepresented gender identities, sexual/romantic orientations and/or relationship structures, people living with disabilities or mental health conditions, and with lived experience with homelessness or recovery from a substance use disorder, and people with underrepresented religious and/or socio-economic backgrounds. Avalon will not exclude someone based on criminal history unless it is determined the criminal history is related to or directly conflicts with the responsibilities of the position.
DACUTFront Desk & Administrative Support - Cannabis Retail DACUTFront Desk & Administrative Support - Cannabis RetailNew Buffalo, MIFull timeYou will be the first impression, steady presence, and operational anchor of the retail floor — welcoming guests, supporting managers, and ensuring the store runs smoothly, compliantly, and with intention. We are seeking a polished, highly personable, and detail-oriented professional who thrives in hospitality-driven environments and excels at customer engagement, organization, and supporting leadership teams.
MyEyeDr.Patient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimeMuskegon, MIPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
MyEyeDr.Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorGrand Haven, MIPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
SafeSplashNewFront Desk SafeSplashFront DeskHolland, MI$12–$14 / hourDescription: Serves clients and visitors by greeting, welcoming, and directing them appropriately; helps keep appointments running on-time; maintains office operations by receiving and distributing communications; maintaining supplies and equipment; maintains facility appearance and cleanliness. Maintains supplies by checking stock to determine inventory levels; anticipating requirements; verifying receipt; stocking items; delivering supplies to work stations.
The NOW BirminghamFront Desk Membership Sales Associate The NOW BirminghamFront Desk Membership Sales AssociateBirmingham, MIThis includes but is not limited to greeting and assisting guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed. The Front Desk Membership Sales Associate is responsible for selling memberships, enhancements, and the overall guest experience, while maintaining the reception area, and ensuring the seamless daily operations of the boutique.
NIVA HealthNewFront Desk Medical Assistant NIVA HealthFront Desk Medical AssistantTroy, MIAt NIVA Health, we’re all about patient-focused, high-quality care, and we need a Medical Assistant like you to help us deliver an exceptional experience. You’re a Certified Medical Assistant who loves patient care, thrives in a fast-paced clinic, and is ready to take your career to the next level.
Family Gentle DentistsFront Desk Coordinator Family Gentle DentistsFront Desk CoordinatorWoodhaven, MichiganThe practices receive non-clinical business support services from North American Dental Group, a dental support organization. As a Front Desk Coordinator, you’ll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door.
AHM & 6PM Applicant TrackingFront Desk Agent | Part Time | 3 pm to 11 pm AHM & 6PM Applicant TrackingFront Desk Agent | Part Time | 3 pm to 11 pmNew Buffalo, MIAs a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations.
American Hospitality Partners LLCHotel Front Desk Agent American Hospitality Partners LLCHotel Front Desk AgentRomulus, MI$14–$16 / hourHotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. We are looking for an enthusiastic Hotel Front Desk Agent to help us provide pleasant and memorable experiences for our guests.
FasTempsNewFront Desk FasTempsFront DeskAnn Arbor, MIU-M's workforce is diverse and encompasses a wide range of roles and professions, from faculty and researchers to administrative staff and healthcare professionals. Requires excellent front desk/customer service skills, preferably in a medical center with experience using some medical scheduling software.
The Highlands at Harbor SpringsFront Desk Agent The Highlands at Harbor SpringsFront Desk AgentHarbor Springs, MichiganIn this role, you will greet guests, assist with check-ins and check-outs, answer questions, and help resolve any concerns during their stay. Our goal is to provide exceptional hospitality and create experiences that inspire guests to return year after year.
Grand HotelFront Desk Agent Grand HotelFront Desk AgentMackinac Island, MichiganA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
United Wholesale MortgageEntry Level Mortgage Lock Desk United Wholesale MortgageEntry Level Mortgage Lock DeskPontiac, MIThe Entry Level Capital Markets Lock Desk role would be required to cover a broad area of responsibilities within the Lock Desk Team, which includes completing lock desk functions based on requests from both internal and external clients, monitoring and completing requests from assigned work queues, and handling questions from internal and external clients. Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court .
Hotel Royal OakFront Desk Attendant Part Time/Full Time 3pm-11pm, 11pm-7am Hotel Royal OakFront Desk Attendant Part Time/Full Time 3pm-11pm, 11pm-7amRoyal Oak, MI$29,952–$39,520This role is the face of the hotel, handling check-ins, guest interactions, and helping create a seamless and memorable stay. We’re built around energy, music, and connection; offering a social, design-forward stay with a laid-back but polished vibe.
Shelby Dental CareFront Desk Coordinator Shelby Dental CareFront Desk CoordinatorShelby Twp., MichiganThe practices receive non-clinical business support services from North American Dental Group, a dental support organization. As a Front Desk Coordinator, you’ll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door.
Dental Care of MichiganFront Desk Coordinator Dental Care of MichiganFront Desk CoordinatorGarden City, MichiganThe practices receive non-clinical business support services from North American Dental Group, a dental support organization. As a Front Desk Coordinator, you’ll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door.
Davidson Hospitality GroupFront Desk Agent Davidson Hospitality GroupFront Desk AgentMackinac Island, MichiganA trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Allied UniversalNewSecurity Officer Front Desk Allied UniversalSecurity Officer Front DeskKalamazoo, MichiganJoin Allied Universal at a welcoming front desk location within a financial institution, where you will greet visitors, manage access, monitor activity, and support daily security-related operations through strong communication and customer service. This role offers the chance to represent a caring, reliable, and innovative team that puts people first, acts with integrity, and delivers through teamwork while helping create a professional and confident experience for everyone entering the location.
MyEyeDr IncPatient Service/Front Desk Coordinator Part Time MyEyeDr IncPatient Service/Front Desk Coordinator Part TimeMuskegon, MIOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Staybridge Suites - Kalamazoo, MichiganFront Desk Agent Staybridge Suites - Kalamazoo, MichiganFront Desk AgentKalamazoo, MIAs a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations.