NewMortgage Disclosure Desk JobotMortgage Disclosure DeskPittsburgh, PA$50,000–$52,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Network Ops Center Technician Reed Smith USNetwork Ops Center TechnicianPittsburgh, Pennsylvania$33.17–$27.50Full timeMonitor, maintain, and ensure the availability, performance, and stability of enterprise infrastructure in a 24×7×365 NOC environment by leveraging monitoring and alerting tools to proactively detect, triage, and respond to incidents in real time across networks, servers, storage, cloud, applications, and sites. This position provides real-time situational awareness, Tier 1 infrastructure support, and incident triage/escalation for issues affecting networks, servers, storage, cloud environments, applications, and office connectivity.
NewIT Support Technician ECLAROIT Support TechnicianDoylestown, PATechnical Skills: Windows 10 / 11, Microsoft 365, Microsoft Entra ID (Azure Active Directory), Active Directory, Microsoft Intune (preferred), Imaging and Deployment Tools, Desktop and Laptop Hardware, Printers and Peripheral Support, Basic Networking Concepts, Ticketing Systems. The ideal consultant will be comfortable with device deployment, imaging, troubleshooting hardware and software issues, and performing basic administrative tasks within Microsoft 365 and Microsoft Entra ID.
NewIT Support Technician Vaco LLCIT Support TechnicianPhiladelphia, PA$28–$29Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This role focuses on ensuring optimal hardware/software performance, supporting end-users, and maintaining smooth daily operations in a high-paced, patient-focused environment.
NewSupport Technician BerkOneSupport TechnicianBETHLEHEM, PA$42,000–$47,000 / yearThe primary focus of the Support Technician is to deliver outstanding customer service by supporting employees and vendors, both onsite and remotely, while servicing and maintaining the company's technical infrastructure. Provide first-level technical support for hardware, software, network, and connectivity issues, delivering timely and effective resolutions for end users.
NewMARKETING & LEASING ASSOCIATE Property Management, Inc.MARKETING & LEASING ASSOCIATECamp Hill, PARole and Responsibilities: Review and analyze financial reports, lead generation data, traffic to closing ratios, as well as other operational reports to identify and resolve issues impacting leasing, marketing and NOI performance. This property management focused position will provide support to our onsite and corporate leadership to overcome marketing challenges, leasing development, while providing excellent customer service to our clients as well as potential residents.
Help Desk Support Technician II Silvi Concrete Products, Inc.Help Desk Support Technician IIFairless Hills, PennsylvaniaFull timeMonitor and respond to helpdesk requests in a timely manner, owning the ticket lifecycle from creation through resolution by identifying, testing, and validating solutions, coordinating with end users, and maintaining accurate status updates in the helpdesk system. Support and troubleshoot industry-specific batching and operational software; partner with external software vendors to resolve issues and implement updates in accordance with change management policies and procedures.
NewIT Lead Help Desk Technician Ollie's Bargain Outlet, Inc.IT Lead Help Desk TechnicianHarrisburg, PAPosition Overview: The Lead Help Desk Technician plays a key role in ensuring the Help Desk team delivers an exceptional customer experience to our stores, support center, and distribution center associates. This position serves as a working lead, providing day-to-day guidance, coaching, and oversight to Help Desk Technicians while maintaining advanced troubleshooting responsibilities.
IT Help Desk Technician NuvemIT Help Desk TechnicianSharon Hill, PA$31.25–$36.05 / hourNuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations, with a suite of scalable solutions that integrate software, intelligence, and expert support to illuminate savings, expand access, and elevate patient care. In this role, you will support and maintain technology across our in-house operations, offsite pharmacies, and remote users — ensuring seamless performance of network infrastructure, computers, phone systems, mobile devices, and related technologies.
NewHelp Desk/Desktop Support Technician FutureSoft Consulting IncHelp Desk/Desktop Support TechnicianMontoursville, PAThe ideal candidate is a hands-on desktop support or field support technician with strong experience supporting Windows workstations, laptops, printers, network connectivity, cabling, SCCM, Active Directory, Remedy ticketing, VPN tools, and end-user technology. This position will support users across multiple office, field, and remote locations, including district offices, county offices, stockpiles, construction field offices, traffic management locations, driver license centers, welcome centers, and other remote sites.
NewOracle HR Help Desk Implementation Specialist IT EngagementsOracle HR Help Desk Implementation SpecialistPittsburgh, PAKey Responsibilities: Lead end-to-end Oracle HR Help Desk implementation Configure request types, workflows, routing rules, milestones, and knowledge management Collaborate with HR, Shared Services, Technology, Security, and Business teams Support solution design, testing, deployment, and post-go-live activities Drive process improvements and Oracle quarterly release support. Preferred Technical Skills: Oracle HR Help Desk Configuration HDL / HSDL OTBI & BI Publisher HCM Extracts Fast Formula Oracle Integration Cloud (OIC) Oracle Security & Approval Workflows Redwood UI experience is a plus.
IT Help Desk Qureos IncIT Help DeskUnited$20–$45 / hourThe successful candidate should possess the following skills and experience: • Proven experience in an IT help desk, service desk, or a similar technical support role. You will be responsible for diagnosing and resolving a wide range of hardware, software, and network issues, ensuring our employees can work efficiently and securely.
IT Help Desk Manager Arcadia UniversityIT Help Desk ManagerGlenside, PAEssential Functions: Serve as a role model of exemplary customer service to faculty, staff, students, and guests of the University by professionally and accurately using independent judgment to troubleshoot, diagnose, record, classify, correct, document, communicate, and close ITSS Service Requests or Incidents via the phone, email, or face-to-face. Required Knowledge, Skills and Abilities: Experience in using, configuring, and troubleshooting desktop productivity applications such as Google Workspace, Microsoft Intune, and other business-critical software on Windows and macOS platforms, within an Active Directory environment.
Distribution Center Help Desk Fastenal CoDistribution Center Help DeskPAWorking as Full-time Distribution Center Help Desk, you will provide customer service to Fastenal branches by answering general questions, providing tracking, placing orders, performing quality checks, and/or resolving discrepancies. ABOUT US: Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers.
IT Technician I - Help Desk Villanova UniversityIT Technician I - Help DeskPAPosition Information Posting Number: 20255659V Position Title: IT Technician I - Help Desk Posting Type: Student Hours/week: 20 hours per week Eligibility: Work study preferred but open to all students Semester: 2025-2026 Academic Year Location: St. Marys Hall. Detailed Work Schedule Number of positions: 6 Department: 715-UTS - Technology Support Services Contact Name: Kimberly Walter Contact Phone/Extension: 94899.
Help Desk Technician The Black Tux IncHelp Desk TechnicianPA$25–$35 / hourTriage and tackle requests in our help desk queue for end user, enterprise and warehouse systems and hardware • Provide a range of technical support across various operating systems as well as the related hardware (including portables, desktops, and peripherals) • Provide general account support, service outage support and basic network support for the AVP Warehouse location and staff • Oversee complete employee lifecycle (on/off-boarding) which includes conducting onboarding sessions, IT equipment configuration/reset, desk setup, and account handoff • Act as a resource for best practices regarding hardware and application usage. 1+ years of IT support or related enterprise help desk experience preferred Windows & macOS operating system and hardware administrative support experience preferred Skilled abilities within hardware support and configuration of iOS and Android Devices preferred General fluency with hardware configuration, troubleshooting, and support Proven self starter with an ability to work alone or in groups Amazing ability to communicate effectively as the helpdesk technical resource Has a people centric mindset; is a guru at all things problem solving and interpersonal relationships.
Help Desk Specialist Affiliated Distributors, Inc.Help Desk SpecialistWayne, PAAbility to communicate technical concepts clearly and professionally to non-technical associates while maintaining professionalism, patience, and composure when supporting associates in high-pressure situations. Essential Duties and Responsibilities: Provide company-wide Level 1 technical support for hardware, software, user accounts, mobile devices, and supported business applications.
Senior IT Help Desk Technician CACISenior IT Help Desk TechnicianKing of Prussia, PennsylvaniaSupport various technologies including Windows Desktop/Server/Active Directory architecture, Microsoft365 Collaboration suite (Outlook/Exchange email, Teams collaboration, etc.) and Multifactor authentication. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIPhiladelphia, PASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianPhiladelphia, PASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
HDA3 A4 SC3 (Tier 1 Help Desk) Compu-Vision Consulting Inc.HDA3 A4 SC3 (Tier 1 Help Desk)Harrisburg, PAThe Help Desk Analyst performs the skills listed below- " Provides technical assistance, support, and advice to end users for hardware, software, and systems via phone. " Create and escalate Remedy trouble tickets to Tier 2 Service Desk staff and/or 3rd Party Service Providers as needed to ensure resolution.
NewIT Help Desk Analyst Cardiovascular LogisticsIT Help Desk AnalystBristol, PAPart timeUnder general supervision, provide technical software, hardware and network problem resolution to all Cardiology Consultants of Philadelphia (CCP) computer users by performing question/problem diagnosis and guiding users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist Network Technicians; troubleshoot problems; pass more complex end-user problems on to Network Technicians; conduct hardware and software inventory database maintenance and reporting; and perform related work as required. Identifies, diagnoses, and resolves problems for users of personal computers (Desktops, Laptops, Tablets, and Smart Phones) software and hardware, CCP network, the Internet and new computer technology in a call center/on-site environment; communicates solutions to end-users.
IT Help Desk Technician Stratix Systems, Inc.IT Help Desk TechnicianWyomissing, PACERTIFICATES, LICENSES, REGISTRATIONS: Professional certifications such as those offered by Microsoft, Microsoft Office Suite, Windows Operating Systems, Lotus Notes, and Internet applications would be ideal. We are looking for a calm, cool, and collected professional who provides exceptional customer service to both internal and external clients by being timely, professional, courteous, polite and process and detail-oriented.
Help Desk Support Almo CorpHelp Desk SupportPhiladelphia, PARequirements: Previous experience as an IT Help Desk Technician or Field Technician A strong working knowledge of computer systems, hardware and software Basic understanding of networking principals Ability to diagnose and resolve technical issues Excellent communication and interpersonal skills Professional demeanor at all times Demonstrated organizational ability and follow-through Ability to work within a team setting while demonstrating self-sufficiency and independence Ability to work in a fast paced, dynamic environment Interest in learning new technologies and keeping current with those used in the environment supported. What we look for in a candidate: Associates Degree or higher; IT related is preferred OR equipment experience 1-3 years of experience (Senior level role requires 3+ years) Proficiency or knowledge of Microsoft Office Suite Sharp problem-solving skills utilizing cognitive thinking and intuition for diverse client base Ability to work well under pressure, prioritize, and meet established goals in a timely manner Strong written and verbal communication, time management, and record keeping skills Customer service orientation.
Senior IT Help Desk Technician CACI International IncSenior IT Help Desk TechnicianPhiladelphia, PA$47,900–$95,600 / yearSupport various technologies including Windows Desktop/Server/Active Directory architecture, Microsoft365 Collaboration suite (Outlook/Exchange email, Teams collaboration, etc.) and Multifactor authentication. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Help Desk American Technology ConsultingHelp DeskHarrisburg, PennsylvaniaThis position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there. Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner.
Help Desk Analyst American Technology ConsultingHelp Desk AnalystHarrisburg, PennsylvaniaThis position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there. Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner.
Help Desk Lead - Technical Support MedTec LLCHelp Desk Lead - Technical SupportPACollaborate with Cyber Security Specialist to monitor and respond to endpoint security alerts using Endpoint Detection and Response (EDR) tools (Defender for Endpoint and Crowdstrike), escalating potential threats in accordance with security procedures. The Helpdesk Lead works closely with the Helpdesk Support Specialist to ensure tickets are handled efficiently, problems are resolved quickly, and recurring issues are identified and addressed through improved processes or technical solutions.
Help Desk Manager PhilOrchHelp Desk ManagerPhiladelphia, PennsylvaniaTitle: Helpdesk Manager Department: Information Technology Reports to: Cloud / Systems Engineer Summary: The Helpdesk Manager is part of a team that is responsible for providing phone, and deskside support for The Philadelphia Orchestra, The Kimmel Center, and Ticket Philadelphia. The Helpdesk Manager will be responsible for mentoring the Helpdesk Technician and will take the lead on general helpdesk technical direction.
NewHelp Desk Analyst - Contract MJDP ResourcesHelp Desk Analyst - ContractPhiladelphia, PAMinimum skills and experience: * Minimum 2 years of experience working in a single point of contact. * Experience using Jira Service Management Helpdesk application.
Senior IT Help Desk Technician (TS/SCI) {S} ARKA Group, L.P.Senior IT Help Desk Technician (TS/SCI) {S}King Of Prussia, PennsylvaniaSupport various technologies including Windows Desktop/Server/Active Directory architecture, Microsoft365 Collaboration suite (Outlook/Exchange email, Teams collaboration, etc.) and Multifactor authentication. Situated less than an hour outside of Philadelphia and hosting the largest mall on the east coast, King of Prussia offers the urban feel sought in the city, while also giving opportunities to experience the beauty and history found only in Pennsylvania.
NewHelp Desk Technician Oxford Solutions, IncHelp Desk TechnicianPittsburgh, PA$16.25–$17 / hourAssociate or Bachelor's Degree in Information Technology OR 5 years of experience in IT support, customer service and personal management and OR any equivalent combination of education and experience. Knowledge of computer systems (PCs, laptops, Chromebooks), networks, printers and peripherals.
NewHelp Desk Technician TEKsystems c/o Allegis GroupHelp Desk TechnicianHarrisburg, PA$20–$23 / hourWhat You'll DoManage and prioritize tickets to ensure timely resolutionTroubleshoot issues across PCs, Macs, printers, and Office 365Provide ServiceNow support, including ticket documentation and updatesHandle Active Directory tasks (password resets, account support)Support basic networking issues (connectivity, routers/switches)Escalate recurring or complex issues and help identify trendsWhat You BringHands-on help desk / service desk experience (not entry level)Strong troubleshooting skills across Windows and Mac environmentsExperience with ServiceNow, Office 365, and Active DirectorySolid communication skills and a customer-first mindsetNice to HaveIT certifications (CompTIA, etc.)Additional Mac / Apple device support experienceJob Type & LocationThis is a Contract position based out of Harrisburg, PA.Pay and BenefitsThe pay range for this position is $20.00 - $23.00/hr. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.
NewHelp Desk Technician Valley Youth HouseHelp Desk TechnicianHarrisburg, Pennsylvania$22–$26The Organization: Valley Youth House empowers and strengthens the lives of children, youth, and families through inclusive programming that builds resilience and fosters growth and independence. VYH works from a Trauma Informed / Healing centered perspective, incorporating positive youth and human development and cultural awareness into all aspects of our agency.
Help Desk Specialist National Medical Services IncHelp Desk SpecialistPAPhysical Demands: Ability to talk, hear, stand, reach with hands and arms, and use hands and fingers to manipulate instrument/equipment controls, computer keyboard, objects, tools, or controls. This role supports a modern hybrid IT environment, including cloud-based systems, endpoint management, and collaboration platforms, while delivering a high-quality user experience.
NewHelp Desk / IT Support Specialist Sabre Systems LLCHelp Desk / IT Support SpecialistWarminster, PennsylvaniaAssists IT Staff with projects and workload, and performs project functions when required Research and document information using various Internet search engines and research sites. Provides support for conference room technology, such as projectors, speakerphones, and webcams, and their ability to support meetings using collaborative tools such as Microsoft Teams.
Information Technology - Help Desk Assoc (Infrastructure) Turn 14 Distribution IncInformation Technology - Help Desk Assoc (Infrastructure)PAThe role is responsible for assisting in the stability, performance, reviewing alerts, and security of infrastructure systems, including servers, networks, virtualization, and cloud services, while supporting end-users as needed to maintain operational continuity. Named SEMA Channel Partner of the Year 2022, and SEMA WD of the Year 2021, 2018, 2016, Turn 14 Distribution is always seeking great talent that will continue to elevate us as an industry leader.
Help Desk Lead - Technical Support CQ Medical CareersHelp Desk Lead - Technical SupportAvondale, PennsylvaniaCollaborate with Cyber Security Specialist to monitor and respond to endpoint security alerts using Endpoint Detection and Response (EDR) tools (Defender for Endpoint and Crowdstrike), escalating potential threats in accordance with security procedures. The Helpdesk Lead works closely with the Helpdesk Support Specialist to ensure tickets are handled efficiently, problems are resolved quickly, and recurring issues are identified and addressed through improved processes or technical solutions.
NewHelp Desk Support (Product Support Representative) Macpower Digital Assets Edge Private LimitedHelp Desk Support (Product Support Representative)Murrysville, PA$23.66 / hourThe Product Support Representative has the primary responsibility within the call center for providing internal and external customer support for respironics compliance monitoring product line (Care Orchestrator) Beyond the primary call center job functions, this position will also provide customer support during new installations. Roles & Responsibilities: These data migration/installation activities include the following: Coordination of pre-install activities (scheduling installs, reviewing Pre-installation checklists, completing Pre-installation readiness checks with customers, etc.).
Help Desk Technician George E DeLallo Co IncHelp Desk TechnicianPAThis position is responsible for providing technical assistance on our computer systems and serves as the first point of contact for all end users, answering questions, maintaining incoming helpdesk requests, and resolving computer problems for users in person, via telephone, or from a remote location. DeLallo provides quality products and programs to create partnerships with customers, to build brand loyalty with consumers and to give employees a sense of pride in the products that they bring to the market-to delight their neighbors with innovative, authentic and wholesome foods.
Help Desk Dispatcher CBIZ IncHelp Desk DispatcherPAWith unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what''s next and discover new ways to accelerate growth. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services.
SUPPORT CENTER ANALYST/HELP DESK Independence Health SystemSUPPORT CENTER ANALYST/HELP DESKPATimely follow ups with customers to make sure problem/request was handled or to notify them of changes in status to their open trouble tickets. Escalates problems when appropriate, utilizing Support Center Tracking software to manage problem identification, escalation, and resolution.
NewService Desk Technician INSPYR SolutionsService Desk TechnicianCheswick, PAInformation collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/ . By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities.
IT Service Desk Technician Maximus IncIT Service Desk TechnicianPittsburgh, PAMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. This versatile resource is responsible for providing end-to-end technical support across the IT Service Desk, Desktop Support, Video Teleconferencing (VTC), and Mobile Device (iPhone), and Application and Tools environments.
Service Desk Analyst - Second Shift Global Data Consultants LLCService Desk Analyst - Second ShiftChambersburg, PARemoteYou will play a key role in resolving user inquiries, troubleshooting hardware and software issues, and ensuring a seamless customer service experience during overnight hours. As a Service Desk Analyst, you will be responsible for providing timely and effective support to technical and non-technical end users across a large corporate environment.
Service Desk Analyst - Second Shift Global Data ConsultantsService Desk Analyst - Second ShiftChambersburg, PennsylvaniaRemoteYou will play a key role in resolving user inquiries, troubleshooting hardware and software issues, and ensuring a seamless customer service experience during overnight hours. As a Service Desk Analyst, you will be responsible for providing timely and effective support to technical and non-technical end users across a large corporate environment.
NewIT Service Desk Analyst Akkodis Group AG.IT Service Desk AnalystErie, PA$17–$18 / hourResponsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues while maintaining IT service level agreements (SLAs) to ensure business productivity. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Service Desk Analyst American Technology ConsultingService Desk AnalystHarrisburg, PennsylvaniaThis position is 100% onsite and at The Riverfront Office Center (ROC) (the main DMV building along the Susquehanna River, just south of I-83), specifically located at- 1101 South Front St., Harrisburg, PA 17104 Since the team moved to that location there is no longer a need to bring a $20 check as PennDOT doesn't charge for badges there. Required Skills: • Experience with call tracking and ticketing software • Attentive to details and ability to be resourceful (using supplied documentation) • Ability to support users with limited knowledge of computers, software, hardware, and systems • Above average communication skills and telephone manner.
Service Desk Specialist 1 FNB CorpService Desk Specialist 1Hermitage, PAPosition Overview: The Service Desk Specialist 1 ensures client technical assets and applications remain operational by identifying, investigating, and resolving technical incidents and by fulfilling service requests within agreed SLAs. Diagnoses problems, executes documented solutions, performs troubleshooting activities, documents actions, and tracks and monitors incidents and service requests to facilitate timely resolution.
NewIT Desk Support Manager Marcum SearchIT Desk Support ManagerAudubon, PA$90,000–$100,000 / yearCBIZ Talent Solutions is seeking an experienced IT Software Support Desk Manager to oversee daily technical software support operations and ensure a high level of service across our client’s organization. Strong knowledge of Windows, Microsoft 365, ticketing systems, mobile device management, and IT service management tools.