NewLead ECLM Analyst- Ironclad MedlineLead ECLM Analyst- IroncladNorthbrook, ILFocus on building partnerships with cross division teams to promote collaboration and build effective solutions that span across multiple business units. The Business Systems Analyst Lead role will support discovery workshops with our business stakeholders and document technical specifications and designs in an agile Environment.
Help desk Support Global Channel ManagementHelp desk SupportChicago, IllinoisHelpdesk Support duties: Provide customer support for desktops, laptops, email, VPN, connectivity, hardware, printing, etc. in a fast-paced corporate help desk environment. This involves logging calls into the problem tracking system and resolving 1st level and some 2nd level incidents as well as analyzing problems for routing to appropriate backline support if necessary.
Help Desk Support Specialist CareerscapeHelp Desk Support SpecialistChicago, ILRemote$60,000–$70,000 / yearFull timeThis is a great opportunity to bring your technical troubleshooting skills to an organization that measures success in community impact rather than just the bottom line, providing frontline IT support to staff across the country. Day to day, you will field a steady stream of tickets and calls covering hardware, software, network access, and account issues, always with a calm and service-first attitude.
Voice Support Help Desk/Queue Manager Global Channel ManagementVoice Support Help Desk/Queue ManagerChicago, IllinoisAnswer Voice Services Help Desk phone hotline as well as enter Service Now Requests and Incident tickets submitted by phone, email or online portal. Trouble shoot any issues that come from users (phone lines, rightfax, cannot log in to finesse, voicemail).
Registry Implementation Coordinator (Customer Service, Data, IT/Help Desk Support) - Schaumburg, IL Employment at ASARegistry Implementation Coordinator (Customer Service, Data, IT/Help Desk Support) - Schaumburg, ILSchaumburg, IllinoisThis role serves as a first-line resource for registry users, providing high quality and exceptional customer service in triaging and resolving inquiries, supporting user account management, and ensuring timely resolution of routine technical and access-related issues. Working collaboratively with internal teams and external participants, this position helps ensure a seamless user experience, promotes effective registry utilization, and contributes to maintaining high-quality data submission and engagement across programs.
Technology Specialist - Help Desk & AI Solutions Sevan Multi-Site Solutions, Inc.Technology Specialist - Help Desk & AI SolutionsDowners Grove, IL$55,000–$65,000 / yearSevan Multi-Site Solutions is a veteran-owned business that provides construction, program management, real estate & site development, and architecture & engineering services for restaurant, grocery, fuel and convenience store, retail, and government sectors nationwide. Recent honors include 12 consecutive years as a Great Place to Work®, placement on ENR's national Program and Construction Management rankings, recognition as one of America's Safest Companies for 2025, and the 2025 Platinum HIRE Vets Medallion Award.
Help Desk Support Analyst Level 3 BridgePoint Technologies.Help Desk Support Analyst Level 3Lombard, IllinoisHere’s a little bit more about what we’re looking for in a Help Desk Support Analyst Level 3. We are looking for someone that is confident and comfortable when working with clients, with the ability to empathize effectively regrading their request, enabling the successful troubleshooting, diagnosing, and resolution of the issue at hand. Please keep reading to determine if you’re a good fit for what we’re looking for in a Help Desk Support Analyst Level 3. The ideal person we are looking to fill our position loves supporting people when they need help.
Help Desk Specialist TuskerHelp Desk SpecialistDowners Grove, IllinoisThe Help Desk Specialist must have the ability to handle difficult situations, at the same time meeting the communication needs of customers and co-workers with courtesy and efficiency. We seek team members from all backgrounds to join our organization, and we encourage our employees to bring their authentic, unique, and best selves to work.
Tier 1 Help Desk / Application Support Specialist Alert IT SolutionsTier 1 Help Desk / Application Support SpecialistDowners Grove, IllinoisThe LLCS system is a Salesforce-based cloud platform integrated with Okta, used by IDPH staff and licensed long-term care facilities across Illinois to manage licensing, compliance, and facility information. Alert IT Solutions Inc. is seeking a Tier 1 Help Desk / Application Support Specialist to support the Illinois Department of Public Health (IDPH) on the Long-Term Care Licensing System (LLCS) project.
Onsite Help Desk Engineer World’s Finest ChocolateOnsite Help Desk EngineerChicago, IllinoisThis role is responsible for troubleshooting hardware, software, and basic network issues; supporting daily IT operations; and helping ensure a reliable, efficient, and positive technology experience for all users. Provide onsite support for desktops, laptops, printers, wireless access points, mobile devices, conference room equipment, and other IT peripherals.
Help Desk Analyst Clarity PartnersHelp Desk AnalystChicago, IL$50,000–$60,000 / yearIn this position, you will serve as a first point of contact for end users, resolving and escalating issues reported by phone, walk-in, voicemail, fax, and email, while helping maintain Help Desk documentation and procedures. Answer, log, and track incoming issues and requests received by phone, walk-in, voicemail, fax, and email.
Help Desk Analyst III VomelaHelp Desk Analyst IIIElk Grove Village, IL$60,000–$70,000 / yearMicrosoft Windows 10/11, macOS, Active Directory/Entra ID, o365, MFA/SSO, iOS/Android, Dell, VPN, RMM, EDM, MDM, TCP/IP, DNS, Chrome, Teams/Zoom, ITSM/ITIL best practices. Technical knowledge and experience with desktop hardware and operating systems, networking basics, desk and mobile phones, software installation/configuration/troubleshooting.
Help Desk Specialist - Registry Shirley Ryan Ability LabHelp Desk Specialist - RegistryChicago, ILThe Help Desk Specialist will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. Participates in network maintenance and support activities such as hardware installations, software installations, system monitoring and back-ups, establishment of user accounts, background job runs, and report deliveries.
NewParalegal Children's Protections Project-School Based Help Desk National Immigrant Justice CenterParalegal Children's Protections Project-School Based Help DeskChicago, ILFull timeThe school-based help desk paralegal will coordinate with senior attorneys and project managers to provide immigration resources for community members centered around local public high schools. Job Summary: NIJC Paralegals provide general support through intake, research, case review, documentation preparation and other related tasks to assist general operations and the work of staff and pro bono attorneys.
Global Help Desk Manager Sims MetalGlobal Help Desk ManagerChicago, ILThe role will partner closely with Infrastructure, Cybersecurity, Applications, Business Intelligence, and Field Services teams to deliver reliable and efficient IT services that support Sims' global business operations. This position plays a key leadership role in advancing ITSM capabilities through the effective use of Ivanti Service Hub, AI-enabled support solutions, self-service capabilities, and operational metrics.---.
NewHelp Desk Supervisor Tree Top StaffingHelp Desk SupervisorWheeling, Illinois$75,000–$85,000 / yearTake ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the user as soon as possible; escalate incidents to other support teams where necessary. Serves as the team's manager on duty by supervising and directing the daily activities of the team and assisting team members as needed to resolve problems and complete tasks.
Registry Implementation Coordinator (Customer Service, Data, IT/Help Desk Support) - Schaumburg, IL American Society of AnesthesiologistsRegistry Implementation Coordinator (Customer Service, Data, IT/Help Desk Support) - Schaumburg, ILSchaumburg, ILPart timeThis role serves as a first-line resource for registry users, providing high quality and exceptional customer service in triaging and resolving inquiries, supporting user account management, and ensuring timely resolution of routine technical and access-related issues. Working collaboratively with internal teams and external participants, this position helps ensure a seamless user experience, promotes effective registry utilization, and contributes to maintaining high-quality data submission and engagement across programs.
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIChicago, IL$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianChicago, IL$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
IT Help Desk-L3 iMPact Business GroupIT Help Desk-L3Rosemont, ILThe ideal candidate brings deep expertise in Microsoft Intune, Windows endpoint management, Active Directory, and Microsoft 365 , along with strong troubleshooting skills and a passion for continuously improving desktop operations. This is a hands-on, high-impact role for an IT professional who thrives on solving complex endpoint challenges, improving device management processes, and delivering an exceptional employee support experience.