583 Results for

Help Desk Jobs in Ridgefield Park, NJ

Jobs

New York, NY30 days ago

$24–$24 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

Whippany, NJ17 days ago

Full-time
Employee

Seeking a Desktop Support Engineer to provide onsite end-user support, device management, asset lifecycle administration, and technical troubleshooting in a corporate environment. Provide desk-side support, break-fix services, IMACD activities, device refreshes, and data migrations.

Jericho, NY13 days ago

$25–$25 Per Hour
Contractor

We are seeking a skilled Desktop Support Technician for a financial customer to provide hands-on support and ensure smooth technical operations. For consideration, please forward a copy of your resume in either Word or PDF format to Erika Rupinski at erupinski@peaksystemsinc.com.

Stamford, CT9 days ago

This role will be assisting business users and Enterprise Reporting & Analytics team in the successful creation and delivery of Sigma/Tableau dashboards and reports for internal and external clients.

Ability to work with report developers, data modelers and business analysts to ensure the BI functional infrastructure meets the design and delivery needs of the business projects.

Clark, NJ30+ days ago

$66,957–$135,200 Per Year

We are seeking an experienced and customer-focused Desktop Support Analyst where you’ll be the main IT contact for employees at an on-site IT kiosk. You’ll provide hands-on support and solve technical issues while delivering a great customer experience.

White Plains, NY23 days ago

$29–$29 Per Hour
Contractor
Full-time

The Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.

Croton-on-Hudson, NY30+ days ago

Our goal is to help businesses magnify their value, increase conversion rates on leads and new business, retain current customers, and gain a competitive advantage while lowering operational costs.

Grit - Pest Process Outsourcing is a United States-based BPO company that focuses on the pest industry, including Pest Control, Tree & Lawn Management, and Wildlife Management companies.

Far Rockaway, NY30+ days ago

Full-time
Employee

Utilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff. Work independently and in a group as an IT Lead, prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines in a largely project-oriented work environment.

Paramus, New Jersey29 days ago

This includes but not limited to planning, developing, installing, configuring, maintaining, support, and optimizing all local and wide area network hardware and connections, wired and wireless, server and storage, associated software, and communication links.

Strong understanding of Cisco networking, Virtualized Server farms (VMWare), Storage technologies, Wi-Fi technologies, Telecommunications, and Windows Desktop Support Services.

Stamford, CT9 days ago

$30.37–$37.39 Per Hour

Decision-Making and Self-ManagementInterface and maintain effective communication with business users and other ITS team members when analyzing, updating and resolving cases. The technology includes but is not limited to enterprise Desktops Systems, Collaboration Tools, Cloud Applications, Cloud Security, AD Services and Network Components.

New York, NY30+ days ago

$55,000–$70,000 Per Year

Install, configure, image, deploy, and support new hardware and software, including laptops, desktops, mobile devices, monitors, docks, and other end user equipment. Acknowledge new tickets promptly, update active tickets the same business day, and provide daily progress notes for high priority issues until resolved or transferred.

New York City, New York20 days ago

$65,000–$72,000 Per Year

In-Office Perks & Culture- Daily meal delivery allowance when working from the office - Monthly Celebrations and Quarterly Offsite Events - Annual Holiday Party to celebrate milestones and build team connection - A vibrant, inclusive office culture that blends fun with purpose We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Work with our IT Infrastructure, Implementation, Relationship Management, and Service Desk teams supporting our client both as front-line Service Desk support, dedicated onsite support, and on implementation projects.

Woodcliff, NJ15 days ago

Resolve Tier 1/Tier 2 PC/Server/network issues and routing issues to other team members are required, while properly prioritizing tickets 2. Management of Windows PC & Server Environment. Help Desk supporting onsite and remote users with our remote control utilities, answering Help Desk phone line, emails, walk up's and Ticket Que.

Bethpage, NY30+ days ago

Position Summary: The Senior Help Desk Engineer will provide advanced technical support for IT service desk operations, assist with cybersecurity compliance initiatives, and help reduce the backlog of aged tickets. Key Responsibilities: Help Desk Operations: Serve as escalation point for complex tickets related to network, endpoint, and access issues; drive backlog reduction and improve SLA compliance.

Hoboken, New Jersey24 days ago

Academy Bus is seeking an IT Help Desk Technician to support IT systems administration, infrastructure, and endâuser support across our Northeast locations. This role is handsâon and staffâfocused, supporting help desk operations, hardware deployment, network connectivity, and basic systems administration.

NY30+ days ago

p>The ITS Help Desk Student Representative's primary job functions will be performed in the ITS Help Desk and 311 Call Center and will involve providing great customer service and technical support to end-users, as well as helping to maintain designated ITS computer labs/classrooms and related equipment, and performing other office and administrative functions as requested.

Student must possess general computing skills, basic troubleshooting methodology, proficiency in the Microsoft Office Suite, Microsoft Windows and Mac O/S, strong communication and customer service ethic/skills, and the ability to act efficiently, independently or unsupervised in a busy work environment.

White Plains, NY30+ days ago

Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. To be eligible for the position of IT Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends.

NY30+ days ago

Remote

$55,795–$77,098 Per Year

Researches and answers inquiries, including moderately complex inquiries, from all levels of underwriting and rating team members as they related to general operation of the underwriting and policy systems, business procedures, system speed, outages and system documentation. Assists front line users/departments in their completion of policy transactions by analyzing the error, reviewing the detailed policy information, formulating a response on how to address the issue, either systematically or with a consistent business process or work around resolution.

Hoboken, NJ30+ days ago

eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base. We’re growing by double digits, offer opportunities for continuous learning about Microsoft Networks, firewall and endpoint security, Cloud computing, Office 365 and Azure.

Wood-Ridge, New Jersey30+ days ago

$75,000–$75,000

At 360 Networks, we’re not just another IT company—we’re a fast-growing, collaborative team where your skills are valued, your ideas make an impact, and your work directly drives client success. Healthcare You Can Count On: We offer Horizon Blue Cross Blue Shield of New Jersey medical coverage with a low $1,500 deductible — real protection that helps keep medical costs down and protects you and your family.

New York, NY27 days ago

$25–$30 Per Hour

Escalation to Tier 2. Escalate inquiries that cannot be resolved using documented knowledge articles or action plans to appropriate Tier 2 HR subject matter experts, ensuring complete and accurate case documentation to support efficient handoff. Utilize approved knowledge articles, FAQs, and action plans provided by HR workstreams (e.g., Benefits, Payroll, Talent) to resolve inquiries at first contact whenever possible.

Parsippany, NJ30+ days ago

$26–$35 Per Hour

High school dimploma required, a 2-year technical degree or Bachelor's degree in Information Technology, Computer Science or related field preferred; Excellent customer service skills with the ability to empathize and professionally troubleshoot and resolve customers' issues; Proficiency in Microsoft Office suite and strong technical knowledge of current Windows operating systems required; Knowledge of network troubleshooting, including connectivity issues; Ability to work occasional evenings and weekends and to drive to branch office locations as needed; Excellent written and verbal communication skills; Strong attention to detail with excellent, analytical, multitasking, and judgment capabilities; and. Employees thrive at Langan, a firm that fosters an inclusive and supportive work environment for all; prioritizes wellbeing, health, and safety; encourages volunteerism and philanthropy; offers workplace flexibility, along with carbon-neutral office spaces; and empowers individuals to contribute their skills and knowledge to make impactful contributions.

White Plains, NY30+ days ago

Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for a sincerely held religious belief observance or practice that conflicts with the expected schedule for a position, or for an otherwise qualified individual with a disability unless such accommodation poses an undue hardship on our business in accordance with applicable federal, state, and local laws. • Incident Lead • Stakeholder Communication: act as the voice of the incident, providing regular, clear, and high-level status updates to management and stakeholders regarding the current state, estimated time to restoration (ETA), and available workarounds.

Fairfield, New Jersey30+ days ago

li>Provides departmental administrative support, including typing reports and correspondence, organizing and maintaining files, taking telephone calls and messages. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits.

Wayne, NJ20 days ago

You will spend meaningful time on the Production floor observing workflows, talking with warehouse and production staff, and identifying friction points, system bottlenecks, and compliance gaps. Regularly visit production floors, warehouses, and shipping areas to observe day-to-day operations.

Hackensack, NJ30+ days ago

Full-time

The Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences, maintain equipment inventory, and document all support activities in the firms ticketing system. The role requires flexibility for occasional extended hours or shift coverage, as well as periodic travel to other firm offices for support, buildouts, and expansions.

NY7 days ago

$150,000–$165,000 Per Year

It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws.

New York, NY30+ days ago

$24.50–$35 Per Hour

You'll troubleshoot hardware, software, and network problems, while working with generic technologies. This role involves being the primary point of contact for technical issues, both remotely and on-site.

New York, NY14 days ago

$95,000–$115,000 Per Year

div class="content-pay-transparency">

Salary Range

$95,000—$115,000 USD

You'll manage a small team of IT Support Specialists, handle escalations, and partner with business stakeholders to improve employee experience and ensure timely, effective support across the organization.

Fairfield, New Jersey30+ days ago

$81,000–$122,000 Per Year

The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. This role ensures high‑quality customer support, accurate escalation handling, effective system functionality within ServiceNow, and strong communication across engineering, training, and management teams.

New!

Secaucus, New Jersey2 days ago

$80,000–$90,000 Per Year

The role requires work with internal groups such as BPM (CAR BPM, Regional BPM, Local BPM) and NBS (NBSA, NBST, NBSSA, NBSE), as well as external groups such as customers, vendors and customs authorities. The role will be a member of the NGA RORO NSA BPM team to provide service to business stakeholders across NSA Region in support of RORO business processes and their associated IT systems, including PRESTO, TOM, and other local systems.

Wood-Ridge, New Jersey30+ days ago

$75,000–$75,000

REQUIRED Technical Experience & Skills:3+ years of hands-on experience configuring, troubleshooting, and repairing Cloud-based networking, Windows servers and workstations, Firewalls, Exchange server and Active Directory. We support incoming issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software.

White plains- Westchester, NY23 days ago

$29–$29 Per Hour

To know more about US Tech Solutions, please visit www.ustechsolutions.com .

The Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email.

White Plains, NY23 days ago

Remote

Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. " Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network).

Stamford, CT30+ days ago

Provide multichannel remote support, via phone, email, and messaging channels, to global colleagues • Diagnose and resolve incidents and service requests across end-user technologies • Log, categorize, prioritize, and manage tickets in alignment with SLA targets • Escalate complex issues to Level 2/3 teams with clear and thorough documentation • Communicate effectively with clients, managing expectations and providing timely updates • Contribute to knowledge base articles and continuous service improvement initiatives • Participate in structured shift handovers to ensure seamless global coverage. As a member of Point72's Technology team, we encourage and support your professional development from day one-helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity-all while delivering real business impact for our multi-billion-dollar global business.

White Plains, NY22 days ago

li>Software application required to support: Windows 10, MS Office (versions 2016/O365), MS Outlook (versions 2013/16/ O365), Intune & Webmail, Cisco Jabber / Meeting Place, Active Directory / Active Roles / Quest Password Manager, SAP & Maximo – password unlock\resets, Enterprise\departmental applications specific to Client.

Field incoming help desk requests and incidents from end users via both telephone and e-mail in a courteous/professional manner.

White Plains, NY23 days ago

Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. Project Overview This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner.

Elmont, NY30+ days ago

$37.34–$42 Per Hour

p>The Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work.

• Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.

White Plains, NY22 days ago

$35–$38 Per Hour
Full-time

Job Details: Job Title: Service Desk Analyst Location: White Plains, NY Duration: 12+ Months Pay Range: $35.00 to $38.00 Project Overview: This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner. Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) Skills: Remote phone support.

NY30+ days ago

Remote

Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. • Suggests updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of technical support personnel to detect and resolve problems.

NY30+ days ago

Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other how-to questions. As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.

New York, New York30+ days ago

$90,000–$100,000 Per Year

Support and maintain ESBO operations technology (e.g., turnstiles, kiosks, ticketing/POS (POST), timeclocks, ticket booths/printers, and other end-user systems); partner with Operations, POS Ticketing (POST), vendors, security, and specialized teams as needed to restore service quickly and safely. Cross training for Audio Visual (AV) support at the Empire State Building Observatory, including AV troubleshooting, room readiness, adjacent guest-facing technologies, and backup support during peak periods or critical incidents to broaden on-site coverage and collaboration across Service Desk, Operations, and AV support partners.

Jersey City, NJ30+ days ago

We have more than 1,000 employees in a distributed workforce environment across 12 offices-Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI-who are tackling the industry's toughest challenges. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

New York, NY30+ days ago

$75,900–$106,425 Per Year

Our comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.

Stamford, CT30+ days ago

You'll also play a key role in keeping the Stamford office running seamlessly, with a strong focus on supporting conference room and video collaboration solutions that are essential to how our teams and clients connect. While you'll coordinate closely with two US-based Service Desk teammates who work remotely, you'll be a member of a two-person on-site IT support in Stamford, trusted to keep things moving and make a real impact.

East Meadow, NY7 days ago

$50,000–$73,000 Per Year

li>

Knowledge of Altera Solutions (Sunrise Clinical Manager, Sunrise Radiology, Enterprise Scheduling), and familiarity with Altera clients, processes, and the healthcare industry in general including healthcare workflows in an ambulatory and acute care setting. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g.

Jersey City, NJ15 days ago

The Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing and Prime Services divisions.

Jersey City, NJ27 days ago

The Helpdesk Administrator provides technical assistance and support for the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. Technical Aptitude – Must be able to demonstrate a general understanding of helpdesk operations (i.e. Server, Virtualization, Systems Administration, Production operations, DR/Business Continuity and Recovery practices, and more).

New York, NY30+ days ago

$100,000–$120,000 Per Year

The Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.

New York, NY30+ days ago

$75,000–$110,000 Per Year

Applications: Bloomberg, TT, IceChat, WebIce, Future Source, Citrix, Cloud9, office365, LME Select, Fidessa, Neon, CQG, OMS Options City, IOA (Whentech), Reuters, Mimecast, Global Protect, CrowdStrike, Teams, CME, Trayport. The Group provides access to the worlds major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.

Resume Resources

Free Resume Templates Free Resume Builder

Get noticed by top employers!

Upload your resume to let employers know you're open to Help Desk job opportunities. Plus, receive relevant job recommendations in your inbox.

Create A Free Account

Help Desk Jobs in Ridgefield Park, NJ

Office Assistant/Front Desk Associate Beacon Hill Staffing Group, LLC

Desktop Support Analyst SRI Tech Solutions

Desktop Support Technician, Financial Services Onsite The Peak Organization

Sr. Analyst, Programming - Cloud BI United Rentals

Desktop Support Technician ProKatchers

Service Desk Analyst #26-12881 US Tech Solutions

IT Help Desk Support / System Administrator Grit PPO

Clinical System Analyst Eclaro

Director of Campus Technology | Help Desk, Networking (Cisco), & Systems Administration | Onsite at Bergen Community College Ellucian

Help Desk Support Technician, Tier II (Stamford, CT) BCS365

Help Desk Technician Hachette Book Group

IT Help Desk Tier 1 Siepe

Help Desk Specialist KCI Holdings Inc

Senior Help Desk Engineer Arkwin Industries Inc

Help Desk Technician Academy Express

ITS Help Desk Student Representative Pace University

IT Help Desk Technician Mavis Tire Supply

Underwriting Management and Policy Help Desk Specialist EMC Insurance Group Inc.

IT Help Desk eMazzanti Technologies

Cloud MSP IT Help Desk Support King Tech Repair

Temporary Help Desk Assistant Claritev Corp

Help Desk Technician Langan Engineering & Environmental Services Inc

Help Desk Dispatcher Mavis Tire Supply LLC

Help Desk Technician PSFCU Careers

IT Systems Analyst/Help Desk Technician (On-Site 5 days a week - Passaic County, NJ Office) LDK Talent Solutions

iManage Help Desk Technician - Hackensack, New Jersey GD Resources

Oracle HR Help Desk Implementation Specialist Capgemini SE

Help Desk Technician Mitchell Martin

Help Desk IT Team Lead F. Schumacher & Co.

Manager, Help Desk & Production Lab KYOCERA Document Solutions America, Inc.

Business Process Analyst/System Help Desk Yusen Logistics

MSP Level 2 IT Support and Help Desk King Tech Repair

Service Desk Analyst #26-12881 US Tech Solutions, Inc.

Service Desk Analyst Veterans Sourcing Group

Service Desk Engineer, Technology Point72, L.P.

Service Desk Analyst Ampcus Incorporated

Service Desk Analyst InfoPeople

Service Desk Support Specialist The New York Racing Association Inc.

Service Desk Analyst LanceSoft Inc

Service Desk Agent Second-61 LLC

Part-Time Bilingual (Italian/English) Service Desk Analyst Computer Aid Inc

Systems Analyst, Service Desk Empire State Realty Trust

IT Service Desk Technician I SageSure Insurance Managers LLC

Service Desk Analyst BXP Inc

Service Desk Analyst, On-site - Stamford, CT Information Services Group, Inc.

Service Desk Analyst Harris Computer Systems

Senior Analyst, Service Desk Wedbush Morgan Securities

Service Desk Administrator Daylight Transport

Senior Analyst Service Desk WEDBUSH, Inc.

IT Service Desk Analyst - VN2730 MAREX Group Limited

Resume Resources