NewHelp Desk Specialist DCS CorporationHelp Desk SpecialistWestford, MAThe ideal candidate will have a mix of support and customer service experience, strong analytical and problem-solving skills, and a passion for learning new technologies. Troubleshoot problems with hardware, software, networking, and other related technologies.
NewInformation Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Taunton, MAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewIT Professional U.S. NavyIT ProfessionalEverett, MAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewInformation Systems Technician U.S. NavyInformation Systems TechnicianWoburn, MAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Help Desk Technician Cognex CorpHelp Desk TechnicianNatick, MA$29–$44 / hourExperienced working with external vendors and internal teams across diverse environments, troubleshooting technical issues, gathering and clarifying requirements, and explaining complex information in a clear, accessible manner while providing high-quality customer and end-user support. The Help Desk group has responsibility for end user support, as well as for a variety of corporate-wide services including, Cell phones, PC and Mac support, software support such as Office 365, Windows 10, Printers, copiers, remote access, audio/video conferencing and IT related administrative tasks.
HPL Help Desk Temp MindlanceHPL Help Desk TempBoston, MAThe specialist will guide customers through proper use of the system, help in troubleshooting and resolving issues and tracking help desk requests. The eLicensing Help Desk Specialist will be responsible for assisting customers of the HPL eLicensing platform.
Help Desk / Field Support Technician E LogicHelp Desk / Field Support TechnicianWoonsocket, RIThe Help Desk / Field Support Technician will serve as a primary support point, ensuring high availability, patch compliance, and configuration stability for endpoints across IT Department from Woonsocket Housing Authority ("WHA") locations. This role requires participate in $24\times7\times365$ emergency threat responses and critical incident resolution pipelines and the primary location will be at 679 Social Street, Woonsocket, RI 02895.
Help Desk Technician Centuria CorporationHelp Desk TechnicianHanscom Air Force Base, MAAs one part of the greater Air Force Information Network (AFIN) enterprise, the 66 ABG Communications and Information Division (66 ABG/SC) has responsibilities in two categories (1) direct actions in support of Hanscom Air Force Base (HAFB) and geographically separated units (GSUs); and (2) indirect actions to support the AFIN enterprise. Using Unit Software License Management procedures, install and troubleshoot authorized software for customers in a timely manner; ensures all software installed on customer organization systems is appropriately licensed, authorized, and recorded in the base software license inventory.
Senior Help Desk Analyst Veolia Environnement SASenior Help Desk AnalystBoston, MA$85,000–$100,000 / yearPrimary Duties/Responsibilities: Responsible for delivering white glove IT support by promptly responding to all Service Requests and Incidents across multiple channels - including telephone, walk-ups, chats, and self-service queue - while providing a personalized, high-touch experience with a target of an 80% first-contact closure rate. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.
Junior Help Desk IT Support - Co-op Intern PayetteJunior Help Desk IT Support - Co-op InternBoston, MassachusettsJunior Help Desk IT Support - Co-op Intern Payette is a leading architectural design firm in Boston focused on the design of complex, high technology buildings for scientific and medical research, academic teaching and healthcare. Compensation: $28 - $30 per hour Hardware experience including knowledge in all aspects of printers, plotters, projectors, basic business telephony (VoIP systems), networking and mobile devices all considered a plus.
Help Desk Manager InfoPeople CorporationHelp Desk ManagerNeedham, MAThis role ensures timely resolution of support requests, maintains high service levels, and oversees the deployment, maintenance, and troubleshooting of POS hardware and software across multiple restaurant locations. Support restaurant technology including Windows workstations, network equipment, Wi-Fi, VPN connectivity, mobile devices, receipt and kitchen printers, and payment terminals.
Help Desk Engineer Triton Systems, Inc.Help Desk EngineerChelmsford, MAFull timeRelevant industry certifications (e.g., Microsoft Certified Modern Desktop Administrator, Network+, CompTIA Security+).In compliance with federal laws contained in the Immigration Reform and Control Act of 1986, all offers of employment are contingent upon an applicant's ability to satisfy federal requirements regarding proof of identity and the lawful right to be employed in the United States. Troubleshoot advanced Windows workstation/laptop issues (e.g., corrupt OS recovery, driver conflicts, safe mode diagnostics, and TPM initialization errors).Administer and maintain user profiles within a Windows Domain operating in a Hybrid Active Directory configuration.
Help Desk Support Financial Information Technologies LLCHelp Desk SupportBeverly, MA$45,000–$55,000 / yearThis integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology. Experience configuring, maintaining, and troubleshooting Microsoft Autopilot and Intune environments, including but not limited to: device & user configuration, device & user profiles, application packaging.
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianBoston, MA$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIBoston, MA$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
IT Help Desk Specialist Revel StaffingIT Help Desk SpecialistBoston, MassachusettsThis role supports internal users with common technology issues, including account access, EMR/EHR systems, healthcare applications, email, VPN, connectivity, and basic hardware/software troubleshooting. Provide first-level technical support for common IT issues, including password resets, account lockouts, EMR/EHR access issues, healthcare application support, VPN, email, connectivity, software, and basic hardware problems.
The Help Desk Specialist Jose MercilineThe Help Desk SpecialistBoston, Massachusetts1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. 1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision.
Help Desk Specialist Illinois Tool WorksHelp Desk SpecialistHopkinton, MAYou will work directly with users to diagnose and resolve technical issues, manage service requests from initial report through resolution, and collaborate with internal teams, external vendors, and technical specialists to address more complex issues. Regularly communicate with internal & external customers, troubleshoot, and resolve problems and/or inquiries received by the Technical Support Help Desk/Contact Center using designated tools and procedures.
Remote Help Desk Specialist CareerscapeRemote Help Desk SpecialistBoston, MARemote$62,000–$88,000 / yearFull timeThis is a great opportunity for a tech-savvy problem solver who is early in their career to gain hands-on experience troubleshooting hardware, software, and network issues while working alongside experienced IT professionals in a fully remote setting. People who thrive in this role are patient, curious, and calm under pressure, enjoy explaining technical concepts in plain language, and take pride in turning a frustrated user into a satisfied one by the end of the call.
Help Desk Support Engineer Gamen GroupHelp Desk Support EngineerBoston, MAAs Support Engineer, you will be responsible for first- and second-tier support for clients; regular communication with client and internal teams; software installations; timely problem resolution and maintaining healthy client relationships. The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.