Office Assistant/Front Desk Associate Beacon Hill Staffing Group, LLCOffice Assistant/Front Desk AssociateNew York, NY$24–$24 / hourFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
NewClinical System Analyst ECLAROClinical System AnalystFar Rockaway, NYUtilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff. Work independently and in a group as an IT Lead, prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines in a largely project-oriented work environment.
NewSr. Analyst, Programming - Cloud BI United RentalsSr. Analyst, Programming - Cloud BIStamford, CTThis role will be assisting business users and Enterprise Reporting & Analytics team in the successful creation and delivery of Sigma/Tableau dashboards and reports for internal and external clients. Ability to work with report developers, data modelers and business analysts to ensure the BI functional infrastructure meets the design and delivery needs of the business projects.
Service Desk Analyst #26-12881 US Tech SolutionsService Desk Analyst #26-12881White Plains, NY$29–$29 / hourContractorFull timeThe Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.
IT Help Desk Technician (MS Windows Network) LNK International, Inc.IT Help Desk Technician (MS Windows Network)Hauppauge, NYThis role is responsible for installing, configuring, maintaining, and supporting desktop systems, laptops, printers, mobile devices, and network connectivity. From our lab chemists who consistently test every batch of product, our production workers who take genuine pride in their work, to our customer service representatives who are dedicated to serving our business.
IT Help Desk - Supervisor LNK International, Inc.IT Help Desk - SupervisorHauppauge, NYIn addition to supervisory responsibilities, the Help Desk Supervisor is expected to actively participate in daily ticket handling, providing hands-on technical support and contributing directly to help desk workload as needed. LNK International is seeking a knowledgeable and customer-focused Help Desk Supervisor to oversee daily operations of the Help Desk and ensure prompt, professional support for all end users.
Director of Campus Technology | Help Desk, Networking (Cisco), & Systems Administration | Onsite at Bergen Community College EllucianDirector of Campus Technology | Help Desk, Networking (Cisco), & Systems Administration | Onsite at Bergen Community CollegeParamus, New JerseyThis includes but not limited to planning, developing, installing, configuring, maintaining, support, and optimizing all local and wide area network hardware and connections, wired and wireless, server and storage, associated software, and communication links. Strong understanding of Cisco networking, Virtualized Server farms (VMWare), Storage technologies, Wi-Fi technologies, Telecommunications, and Windows Desktop Support Services.
Help Desk Technician Hachette Book GroupHelp Desk TechnicianNew York, New YorkAcknowledge new tickets promptly, update active tickets the same business day, and provide daily progress notes for high priority issues until resolved or transferred. Install, configure, image, deploy, and support new hardware and software, including laptops, desktops, mobile devices, monitors, docks, and other end user equipment.
Help Desk Specialist KCI Holdings IncHelp Desk SpecialistWoodcliff, NJResolve Tier 1/Tier 2 PC/Server/network issues and routing issues to other team members are required, while properly prioritizing tickets 2. Management of Windows PC & Server Environment. Help Desk supporting onsite and remote users with our remote control utilities, answering Help Desk phone line, emails, walk up's and Ticket Que.
NewHelp Desk Support Technician, Tier II (Stamford, CT) BCS365Help Desk Support Technician, Tier II (Stamford, CT)Stamford, CT$30.37–$37.39 / hourDecision-Making and Self-ManagementInterface and maintain effective communication with business users and other ITS team members when analyzing, updating and resolving cases. The technology includes but is not limited to enterprise Desktops Systems, Collaboration Tools, Cloud Applications, Cloud Security, AD Services and Network Components.
Help Desk Technician Vantage Point ConsultingHelp Desk TechnicianHackensack, NJOverview A well-established professional services firm is seeking a Help Desk Technician to join its four-person IT Helpdesk team in the Hackensack, NJ office. Troubleshoot and resolve issues related to Microsoft Windows 11 and Microsoft 365 applications (Outlook, Word, etc.).
Senior Help Desk Engineer Arkwin Industries IncSenior Help Desk EngineerBethpage, NYPosition Summary: The Senior Help Desk Engineer will provide advanced technical support for IT service desk operations, assist with cybersecurity compliance initiatives, and help reduce the backlog of aged tickets. Key Responsibilities: Help Desk Operations: Serve as escalation point for complex tickets related to network, endpoint, and access issues; drive backlog reduction and improve SLA compliance.
Help Desk Dispatcher Mavis Tire SupplyHelp Desk DispatcherWhite Plains, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicant's or an employee's sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.
IT Help Desk Technician Mavis Tire SupplyIT Help Desk TechnicianWhite Plains, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. To be eligible for the position of IT Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends.
ITS Help Desk Student Representative Pace UniversityITS Help Desk Student RepresentativePleasantville, NYThe ITS Help Desk Student Representative's primary job functions will be performed in the ITS Help Desk and 311 Call Center and will involve providing great customer service and technical support to end-users, as well as helping to maintain designated ITS computer labs/classrooms and related equipment, and performing other office and administrative functions as requested. Student must possess general computing skills, basic troubleshooting methodology, proficiency in the Microsoft Office Suite, Microsoft Windows and Mac O/S, strong communication and customer service ethic/skills, and the ability to act efficiently, independently or unsupervised in a busy work environment.
IT Help Desk Tier 1 SiepeIT Help Desk Tier 1New York City, New York$65,000–$72,000 / yearIn-Office Perks & Culture- Daily meal delivery allowance when working from the office - Monthly Celebrations and Quarterly Offsite Events - Annual Holiday Party to celebrate milestones and build team connection - A vibrant, inclusive office culture that blends fun with purpose We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. Work with our IT Infrastructure, Implementation, Relationship Management, and Service Desk teams supporting our client both as front-line Service Desk support, dedicated onsite support, and on implementation projects.
Desktop Support Technician, Financial Services Onsite The Peak OrganizationDesktop Support Technician, Financial Services OnsiteJericho, NY$25–$25 / hourContractorWe are seeking a skilled Desktop Support Technician for a financial customer to provide hands-on support and ensure smooth technical operations. For consideration, please forward a copy of your resume in either Word or PDF format to Erika Rupinski at erupinski@peaksystemsinc.com.
Cloud MSP IT Help Desk Support King Tech RepairCloud MSP IT Help Desk SupportWood-Ridge, New Jersey$75,000–$75,000At 360 Networks, we’re not just another IT company—we’re a fast-growing, collaborative team where your skills are valued, your ideas make an impact, and your work directly drives client success. Healthcare You Can Count On: We offer Horizon Blue Cross Blue Shield of New Jersey medical coverage with a low $1,500 deductible — real protection that helps keep medical costs down and protects you and your family.
IT Junior Help Desk Technician Mavis Tire Supply LLCIT Junior Help Desk TechnicianWhite Plains, NYExceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. To be eligible for the position of IT Junior Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends.
IT Help Desk eMazzanti TechnologiesIT Help DeskHoboken, NJeMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base. We’re growing by double digits, offer opportunities for continuous learning about Microsoft Networks, firewall and endpoint security, Cloud computing, Office 365 and Azure.
Temporary Help Desk Assistant Claritev CorpTemporary Help Desk AssistantNew York, NY$25–$30 / hourEscalation to Tier 2. Escalate inquiries that cannot be resolved using documented knowledge articles or action plans to appropriate Tier 2 HR subject matter experts, ensuring complete and accurate case documentation to support efficient handoff. Utilize approved knowledge articles, FAQs, and action plans provided by HR workstreams (e.g., Benefits, Payroll, Talent) to resolve inquiries at first contact whenever possible.
Underwriting Management and Policy Help Desk Specialist EMC Insurance Group Inc.Underwriting Management and Policy Help Desk SpecialistNYRemote$55,795–$77,098 / yearResearches and answers inquiries, including moderately complex inquiries, from all levels of underwriting and rating team members as they related to general operation of the underwriting and policy systems, business procedures, system speed, outages and system documentation. Assists front line users/departments in their completion of policy transactions by analyzing the error, reviewing the detailed policy information, formulating a response on how to address the issue, either systematically or with a consistent business process or work around resolution.
IT Help Desk Associate - USVI Haugland Group LLCIT Help Desk Associate - USVIMelville, NYKey Functions: • Serve as the first line of support for internal users • Maintain daily tickets to ensure the highest service levels are maintained • Manage IT support requests or escalate problems to IT Management when necessary • Troubleshoot resolve and document hardware and software issues as they arise • Troubleshoot and resolve issues with both android and iOS mobile devices • Configure and maintain hardware including computer systems phone systems printers and network devices • Provide technical support and guidance to end users with hardware and software use • Assisting IT team with ongoing projects. Desired Qualifications: • Bachelors degree completed or in progress in Information Technology or a related field • Experience troubleshooting Windows based computer systems • Experience with networking • Knowledge of computer hardware components and their functions relative to the overall operation of the equipment • Excellent written and verbal communication skills • Experience with Microsoft Excel and other Office applications recommended • Experience with Drones is a plus.
Help Desk Manager Upward HealthHelp Desk ManagerHauppauge, New YorkThis role combines people leadership, operational management, and technical expertise to ensure a seamless technology experience for Upward Health’s clinical and corporate teams across the United States. The Help Desk Manager is a key leader within the Upward Health Technology Department, responsible for ensuring high quality of work for the Upward Health Helpdesk and associated personnel.
iManage Help Desk Technician - Hackensack, New Jersey GD ResourcesiManage Help Desk Technician - Hackensack, New JerseyHackensack, NJFull timeThe Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences, maintain equipment inventory, and document all support activities in the firms ticketing system. The role requires flexibility for occasional extended hours or shift coverage, as well as periodic travel to other firm offices for support, buildouts, and expansions.
IT Systems Analyst/Help Desk Technician (On-Site 5 days a week - Passaic County, NJ Office) LDK Talent SolutionsIT Systems Analyst/Help Desk Technician (On-Site 5 days a week - Passaic County, NJ Office)Wayne, NJYou will spend meaningful time on the Production floor observing workflows, talking with warehouse and production staff, and identifying friction points, system bottlenecks, and compliance gaps. Regularly visit production floors, warehouses, and shipping areas to observe day-to-day operations.
Help Desk IT Team Lead F. Schumacher & Co.Help Desk IT Team LeadNew York, NY$95,000–$115,000 / yearYou'll manage a small team of IT Support Specialists, handle escalations, and partner with business stakeholders to improve employee experience and ensure timely, effective support across the organization. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next an appreciation for what's come before, and a drive to make our products with enormous care and attention to detail.
Help Desk Technician Mitchell MartinHelp Desk TechnicianNew York, NY$24.50–$35 / hourYou'll troubleshoot hardware, software, and network problems, while working with generic technologies. This role involves being the primary point of contact for technical issues, both remotely and on-site.
MSP Level 2 IT Support and Help Desk King Tech RepairMSP Level 2 IT Support and Help DeskWood-Ridge, New Jersey$75,000–$75,000REQUIRED Technical Experience & Skills:3+ years of hands-on experience configuring, troubleshooting, and repairing Cloud-based networking, Windows servers and workstations, Firewalls, Exchange server and Active Directory. We support incoming issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software.
Service Desk Analyst #26-12881 US Tech Solutions, Inc.Service Desk Analyst #26-12881White plains- Westchester, NY$29–$29 / hourThe Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.
Service Desk Analyst Veterans Sourcing GroupService Desk AnalystWhite Plains, NYSoftware application required to support: Windows 10, MS Office (versions 2016/O365), MS Outlook (versions 2013/16/O365), Intune & Webmail, Cisco Jabber / Meeting Place, Active Directory / Active Roles / Quest Password Manager, SAP & Maximo password unlock/resets, Enterprise/departmental applications specific to our company. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
Service Desk Engineer, Technology Point72, L.P.Service Desk Engineer, TechnologyStamford, CTProvide multichannel remote support, via phone, email, and messaging channels, to global colleagues • Diagnose and resolve incidents and service requests across end-user technologies • Log, categorize, prioritize, and manage tickets in alignment with SLA targets • Escalate complex issues to Level 2/3 teams with clear and thorough documentation • Communicate effectively with clients, managing expectations and providing timely updates • Contribute to knowledge base articles and continuous service improvement initiatives • Participate in structured shift handovers to ensure seamless global coverage. As a member of Point72's Technology team, we encourage and support your professional development from day one-helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity-all while delivering real business impact for our multi-billion-dollar global business.
Service Desk Analyst Ampcus IncorporatedService Desk AnalystWHite Plains, NYSupport the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. The Service Desk Analyst will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner.
Service Desk Analyst InfoPeopleService Desk AnalystWhite Plains, NYSupport the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. Project Overview This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner.
Service Desk Analyst Jobs in USA, NY, White Plains | Rose International Job Rose InternationalService Desk Analyst Jobs in USA, NY, White Plains | Rose International JobWhite Plains, NY$24–$24 / hourTemporaryRequired Education: Associate degree in Information SystemsDesired Education: 4-year college degree is preferredRequired Skills: Minimum 4 years prior demonstrated experience Remote phone support Exceptional written and oral communication skills Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills Ability to absorb and retain information quickly Ability work independently with minimal supervision Sitting for extended periods of time General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support Windows 10 MS Office (versions 2016/O365) MS Outlook (versions 2013/16/ O365) Intune & Webmail Cisco Jabber / Meeting Place Active Directory / Active Roles / Quest Password Manager SAP & Maximo – password unlockesets Enterprise\departmental applications specific to Client Periodically support other IT Groups as needed Project OverviewThe Service Desk Analyst will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner. Job Functions & Responsibilities Field incoming help desk requests and incidents from end users via both telephone and e-mail in a courteous/professional manner Access the Footprints ticketing system to create or resolve tickets Ability to RDP into a machine to fix an issue Preform password resets Resolve any VPN access issues Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
Service Desk Analyst LanceSoft IncService Desk AnalystWhite Plains, NY$35–$38 / hourGeneral Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.
Service Desk Support Specialist The New York Racing Association Inc.Service Desk Support SpecialistElmont, NY$37.34–$42 / hourThe Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. • Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.
Part-Time Bilingual (Italian/English) Service Desk Analyst Computer Aid IncPart-Time Bilingual (Italian/English) Service Desk AnalystNYProvide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other how-to questions. As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.
Service Desk Agent Second-61 LLCService Desk AgentNYRemotePosition Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. • Suggests updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of technical support personnel to detect and resolve problems.
IT Service Desk Technician I SageSure Insurance Managers LLCIT Service Desk Technician IJersey City, NJWe have more than 1,000 employees in a distributed workforce environment across 12 offices-Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI-who are tackling the industry's toughest challenges. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
Service Desk Analyst BXPService Desk AnalystNew York, NY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. + Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.
Service Desk Analyst BXP IncService Desk AnalystNew York, NY$75,900–$106,425 / yearOur comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.
Service Desk Analyst, On-site - Stamford, CT Information Services Group, Inc.Service Desk Analyst, On-site - Stamford, CTStamford, CTYou'll also play a key role in keeping the Stamford office running seamlessly, with a strong focus on supporting conference room and video collaboration solutions that are essential to how our teams and clients connect. While you'll coordinate closely with two US-based Service Desk teammates who work remotely, you'll be a member of a two-person on-site IT support in Stamford, trusted to keep things moving and make a real impact.
Senior Analyst Service Desk WEDBUSH, Inc.Senior Analyst Service DeskNew York, NY$100,000–$120,000 / yearThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.
Senior Analyst, Service Desk Wedbush Morgan SecuritiesSenior Analyst, Service DeskJersey City, NJThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing and Prime Services divisions.
Service Desk Administrator Daylight TransportService Desk AdministratorJersey City, NJThe Helpdesk Administrator provides technical assistance and support for the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. Technical Aptitude – Must be able to demonstrate a general understanding of helpdesk operations (i.e. Server, Virtualization, Systems Administration, Production operations, DR/Business Continuity and Recovery practices, and more).
Senior Analyst, Service Desk Wedbush SecuritiesSenior Analyst, Service DeskJersey City, NJ$100,000–$120,000 / yearThe Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.
IT Service Desk Analyst - VN2730 MAREX Group LimitedIT Service Desk Analyst - VN2730New York, NY$75,000–$110,000 / yearApplications: Bloomberg, TT, IceChat, WebIce, Future Source, Citrix, Cloud9, office365, LME Select, Fidessa, Neon, CQG, OMS Options City, IOA (Whentech), Reuters, Mimecast, Global Protect, CrowdStrike, Teams, CME, Trayport. The Group provides access to the worlds major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers.
Service Desk Support Analyst Cognizant Technology Solutions CorpService Desk Support AnalystNYThis entry-level role involves handling incidents, requests, and changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows, Microsoft 365, networking, VPN, MFA, and supporting cloud access scenarios. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world.
Medical Front Desk Receptionist Priceless CareersMedical Front Desk ReceptionistRidgewood, New York$20–$30Position Summary: The Medical Receptionist / Front Desk Coordinator greets patients, answers phones, schedules appointments, verifies insurance, collects payments, and keeps patient information organized and up to date. Work Environment:This role is based at the front desk of a busy ophthalmology practice and involves frequent patient interaction, phone communication, computer work, and coordination with clinical and administrative staff.