NewHelp Desk Support Technician Whitman, Requardt and Associates LLPHelp Desk Support TechnicianBaltimore, MD$22–$27 / hourExperience or relevant coursework in supporting desktops, laptops, and printers in a production Help Desk environment in the following areas required: Solid knowledge of Windows 11 desktop operating systems, including installation, configuration, and troubleshooting. You'll be responsible for assessing problems quickly and responding with attention to detail, supporting a wide range of software and hardware issues, and researching and resolving IT issues while working independently and taking initiative.
IT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIEllicott City, MarylandWork with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Help Desk Tier 1 Zp Group LlcHelp Desk Tier 1Baltimore, MD$45,000–$60,000 / yearThe Help Desk Associate is responsible for troubleshooting, documenting, escalating, and resolving incidents while delivering exceptional customer service in a fast-paced environment supporting a large user base. The ideal Help Desk Associate is a customer-focused IT professional with strong troubleshooting skills, experience supporting Windows-based environments, and the ability to effectively manage multiple priorities.
NewSPS Help Desk Support (Temporary, Sept-Dec 2026) (ADMINISTRATIVE SPECIALIST I) State of MarylandSPS Help Desk Support (Temporary, Sept-Dec 2026) (ADMINISTRATIVE SPECIALIST I)MDContractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or on average 130 hours per month) may be eligible for subsidized health benefits coverage for themselves and their dependents. Specifically, duties involve resetting system passwords, walking employees through system processes, following up to make sure issues have been resolved, and providing feedback about the system.
Senior Help Desk Specialist Canton GroupSenior Help Desk SpecialistBaltimore, MDRemoteJOB TITLE: Help Desk Specialist (Senior) DIVISION: Government Services - MDVOTERS Project LOCATION: Hybrid remote - Baltimore, MD (occasional on-site presence required for MDVOTERS support) EMPLOYMENT: Full-Time; 1099 Independent Contractor (via TCG vendor partner) - with potential FTE conversion, depending on budget & performance REPORTS TO: MDVOTERS Project Lead (TCG) and Vendor Partner Account Manager. This role works closely with election officials, end users at client agencies, and the broader MDVOTERS delivery team, balancing the urgency of frontline support with the disciplined documentation, escalation, and security practices required of a state voter information system.
Multifunctional Field Technical Support (MFTS)/Help Desk (contingent 045) SPS ExternalMultifunctional Field Technical Support (MFTS)/Help Desk (contingent 045)Aberdeen Proving Ground, MarylandThis role involves direct field support for biometric hardware and software systems, ensuring reliable performance in both mobile and static environments in support of Army Total Package Fielding (TPF) and associated lifecycle sustainment activities. The CONUS Biometric Field Systems Technician supports the installation, maintenance, repair, and operational readiness of Biometric Collection Capability (BCC) systems across military installations.
NewMobile Device Help Desk Analyst Digital Management LLCMobile Device Help Desk AnalystBaltimore, MDWith broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. Hold quarterly inventory meetings to fully review and reconcile outstanding invoice processing issues, TSR queue, User Acknowledgement forms, and other processes assigned.
Senior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIBaltimore, MDSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Senior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianBaltimore, MDSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Help Desk Support Technician DecisionPoint | CortekHelp Desk Support TechnicianBaltimore, Maryland$19–$21 / hourFull timeMinimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi-Protocol Label Switching (MPLS), VoIP, and Cisco routers. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
IT Help Desk Tech I Mercy Medical Center IncIT Help Desk Tech IBaltimore, MDKnowledge, Skills and Abilities: Computer proficiency and technical aptitude with the ability to utilize one or more of the following: Microsoft Word, Power Point, Excel Microsoft Outlook Meditech (if applicable to position) Epic (if applicable to position) Performance Manager/NetLearning. Education and Work Experience: Must possess a high school diploma or GED Associate degree preferred 2-4 years working knowledge of PC software and hardware; technical support experience preferred Hospital IT experience preferred.
Manager, Service Desk Aberdeen Proving Ground Federal Credit UnionManager, Service DeskEdgewood, MarylandSummary: The Manager, Service Desk is responsible for the supervision, management, maintenance and coordination of the centralized IT Service Desk resources to ensure the timely delivery of IT services to achieve superior employee experience. Sets professional development goals for service desk staff and direct reports to ensure a focus on continual learning and improvement, attainment of certifications to remain relevant and ahead of industry and technology changes.
Intermediate Service Desk Technician - SECRET Clearance Required ASRC Federal Holding CompanyIntermediate Service Desk Technician - SECRET Clearance RequiredAberdeen Proving Ground, MDYou will work across a wide range of devices and operating systems, support hardware deployment activities, and collaborate with cybersecurity, imaging, and systems teams to deliver complete end-to-end support to enterprise users. You will respond to and resolve IT incidents and service requests submitted via phone, email, and walk-in, logging all activity in the DEVCOM-CBC ticketing system and escalating issues that exceed your resolution scope to senior specialists or the Mission Support Desk Manager.
Supervisor, IT Service Desk Infinite Legacy IncSupervisor, IT Service DeskBaltimore, MDPrior experience as a Help Desk Lead, Support Supervisor, or similar role, and experience with endpoint management tools (Intune, SCCM, Jamf, or similar) preferred. The Supervisor serves as the primary escalation point for Tier 1 and Tier 2 issues and partners closely with the Infrastructure and Security teams to resolve complex problems.
Senior Service Desk Technician (Onsite) RTXSenior Service Desk Technician (Onsite)MarylandActive and existing security clearance required after day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. As a member of the team, you will be responsible for supporting the compute needs of all employees and be their first point of contact to ask questions on how to use existing IT equipment in the organization, including laptops, desktops, phones (desktop and mobile), conference room AV systems, and printers.
NewIT Service Desk Support Technician Cecil CollegeIT Service Desk Support TechnicianNorth East, MDCecil College offers part-time employees a wide range of benefits, including accrual of sick and safe leave (1 hour of sick and safe leave accrued for every 30 hours worked); opportunity to open a voluntary retirement account with TIAA or Fidelity; employee paid short term disability based on eligibility guidelines; access to the Fitness Center and library and tuition waiver based on eligibility guidelines. Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office or meeting and training rooms, e.g., use of safe work place practices with office equipment, avoidance of trips and falls, and observance of fire and building safety regulations, and traffic signals when driving.
YMCA Welcome Desk Associate - Lancaster City Center YMCA of the RosesYMCA Welcome Desk Associate - Lancaster City CenterLancaster, PAPart timeHelp with other tasks as assigned, including bulk mailings, membership promotions, open houses and other assignments for the good of the YMCA. This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.
Welcome Desk Associate - YMCA Shrewsbury YMCA of the RosesWelcome Desk Associate - YMCA ShrewsburyShrewsbury, PAPart timeHelp with other tasks as assigned, including bulk mailings, membership promotions, open houses and other assignments for the good of the YMCA. This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility.
Outdoor Pool Desk Attendant - Leola Community Pool (Seasonal) YMCA of the RosesOutdoor Pool Desk Attendant - Leola Community Pool (Seasonal)Lancaster, PATemporaryThis position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Join our team as the friendly first point of contact for members and guests, helping create a welcoming, safe, and enjoyable pool experience throughout the summer.
IT Service Desk Support Technician CECIL COLLEGEIT Service Desk Support TechnicianMDGeneral Benefits: Cecil College offers part-time employees a wide range of benefits, including accrual of sick and safe leave (1 hour of sick and safe leave accrued for every 30 hours worked); opportunity to open a voluntary retirement account with TIAA or Fidelity; employee paid short term disability based on eligibility guidelines; access to the Fitness Center and library and tuition waiver based on eligibility guidelines. WORK ENVIRONMENT: Work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as office or meeting and training rooms, e.g., use of safe work place practices with office equipment, avoidance of trips and falls, and observance of fire and building safety regulations, and traffic signals when driving.
MANAGER ON DUTY (M.O.D.)/FRONT DESK ASSOCIATE THE ARENA CLUBMANAGER ON DUTY (M.O.D.)/FRONT DESK ASSOCIATEBel Air, MD$16 / hourIf workingtheeveningshift,theM.O.D.isresponsibleformakingsurethatthe building is empty of members and communicating with clean team that they are leaving and all doors aresecured. · Responsible for making sure that all programs and services that are being provided to members and guests are operatingproperly.
Welcome Desk Associate - Dover YMCA YMCA of the RosesWelcome Desk Associate - Dover YMCADover, PAPart timeResponsibilities include welcoming members, assisting with check-ins, answering questions, and creating a warm, customer-focused experience for everyone who walks through our doors. Help with other tasks as assigned, including bulk mailings, membership promotions, open houses and other assignments for the good of the YMCA.
Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorYork, PAFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Account Manager II- Desk Based Sales Lumen Technologies IncAccount Manager II- Desk Based SalesWORKS FROM HOME, MDRemote$50,606–$67,473 / yearAs a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required. This advanced role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions.
Service Desk Team Leader Brick Bodies Fitness Services IncService Desk Team LeaderMDCleaning duties as assigned by the club leadership team, including but not limited to, cleaning, sanitizing and disinfecting work out equipment, group fitness studios, work stations, locker rooms and restrooms. The service desk department is the vital connection to our members and plays an important role in the companys brand promise of Making People Feel Comfortable and our core purpose of Changing Peoples Lives.
Front Desk Superstar Wanted! Ultimate Staffing ServicesFront Desk Superstar Wanted!Timonium, Maryland$20–$22 / hourThis individual will play a key role in creating a welcoming environment while managing front desk operations, handling communications, and providing administrative support to ensure smooth day-to-day office functions. Provide administrative support, including data entry, filing, and document preparation.
Dental Front Desk Coordinator Star Dental PartnersDental Front Desk CoordinatorCatonsville, Maryland$23–$26 / hourFull timeWe are looking for a new team member that is self-motivated, driven, great with multi-tasking and loves providing great customer service to our wonderful dental patients! This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Administrative Assistant (Mortgage Lock Desk) ACNB CorporationAdministrative Assistant (Mortgage Lock Desk)York, PAIf you like being in the middle of the action, keeping complex processes organized, and making sure nothing falls through the cracks, this role will fit well. You'll gain exposure to multiple areas of the mortgage lifecycle (pricing, post-closing, investor delivery).
Student Worker - Desk Attendants Academic Year 2026-2027 Millersville UniversityStudent Worker - Desk Attendants Academic Year 2026-2027PATo submit the Posting to the next Reviewer for his/her approval, you must go to the Posting Summary Page by clicking on the Next button until you reach the Posting Summary Page or select Posting Summary Page from the left navigation menu. We encourage you to upload your class schedule, which will help us to assist you with determining the best working hours during your academic and extra-curricular schedule.
IT Service Desk Analyst II 11a - 7p Greater Baltimore Medical CenterIT Service Desk Analyst II 11a - 7pTowson, MD$58,488.99–$93,582.39 / yearInstalls, upgrades and maintains system and application components on client computing platforms by performing hardware repairs, configuring operating systems and applications and providing support for all hardware components. Staffs the IT Service Desk Call Center, ticket processing, routing and escalating non client technology related customer inquiries, service requests and incident reports.
Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorYork, PAOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Service Desk Brick Bodies Fitness Services IncService DeskMDCleaning duties as assigned by the leadership team, including but not limited to, cleaning, sanitizing and disinfecting workout equipment, group fitness studios, work stations, locker rooms and restrooms. The SD Team Member is the vital connection to our members and plays an important role in the companys brand promise of Making People Feel Comfortable and our core purpose of Changing Peoples Lives.
Pilates Front Desk/Sales Associate F45 Training CP007849Pilates Front Desk/Sales AssociateTimonium, MDDelivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our FS8 community. Someone who has an unstoppable drive to grow this studio, feels comfortable making calls, is a Pilates and fitness lover, has strong customer service skills, and is an overall self-driven salesperson.
Overnight Front Desk Associate Planet FitnessOvernight Front Desk AssociateYork, PennsylvaniaFull timeResponsibilities: About the Overnight Front Desk Associate Role: As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
Front Desk Associate Planet FitnessFront Desk AssociateYork, PennsylvaniaFull timeResponsibilities: About the Front Desk Associate Role: As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.
Front Desk and Sales Associate Goldfish Swim SchoolFront Desk and Sales AssociateOwings Mills, MarylandTo us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team! Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
Financial Planning Service Desk, Analyst/Associate, Global Investment Office Morgan StanleyFinancial Planning Service Desk, Analyst/Associate, Global Investment OfficeBaltimore, Maryland$70,000–$85,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. This person will report to the team manager and leverage Morgan Stanley’s state-of-the-art financial tools with experienced Financial Advisors, helping them develop their business and increase client engagement.
Front Desk Coordinator - Baltimore MD The Joint ChiropracticFront Desk Coordinator - Baltimore MDBaltimore, MDPart timeAt The Joint Chiropractic in Baltimore we provide world class service to every one of our patients, and we would like for you to join our caring team. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Front Desk Coordinator - Baltimore MD The Joint CorpFront Desk Coordinator - Baltimore MDBaltimore, MDAt The Joint Chiropractic in Baltimore we provide world class service to every one of our patients, and we would like for you to join our caring team. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
NewFront Desk Associate Erickson Senior LivingFront Desk AssociateParkville, MarylandResponsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail. Oak Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us.
Front Desk Receptionist, Community Aide (NCS) - Department of Human Resources City of BaltimoreFront Desk Receptionist, Community Aide (NCS) - Department of Human ResourcesBaltimore, MD$15–$30 / hourThe role will assist with a variety of administrative tasks including but not limited to telephone support, mail handling, office equipment, document management and general clerical support. Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening and must be successfully completed.
NewDesktop Support (Tier 1/Tier 2) Donato Technologies, IncDesktop Support (Tier 1/Tier 2)Stonybrook, NY$45–$48Provide regular updates to management and technical guidance to team members; manage and update Help Desk tickets promptly. We work closely with small to mid-sized organizations to provide flexible, high-quality services that drive performance, innovation, and long-term success.
IT Support Technician I, II, and III (AV Support) Community College of Baltimore CountyIT Support Technician I, II, and III (AV Support)Catonsville, MD$46,596–$91,343 / yearIT Support Technician III: $56,368-$93,170: The purpose of this class is to provide a high level of helpdesk contact center technical support to faculty, staff and students in a professional and courteous manner, to install and support desktop and client software and to provide setup, troubleshooting, repair and maintenance of computer and multimedia equipment and related software. IT Support Technician III: Associates Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification required, certification may be acquired within 6 months of employment.
Desktop Support Analyst StepStone Group IncDesktop Support AnalystBaltimore, MD$51,000–$55,500 / yearWe are global private markets specialists delivering tailored investment solutions, advisory services, and impactful, data driven insights to the world's investors. Core Competencies: Working knowledge of Windows 11, Office 365, Copilot, Active Directory, Exchange, Windows Server and Entra ID.
CCaaS Tier 3 Support Analyst/Platform Administrator Omm IT SolutionsCCaaS Tier 3 Support Analyst/Platform AdministratorWoodlawn, MarylandFill in the role as part of the Tier 1/2 support to if needed provide CCaaS 800 Number support when needed (high call volumes or absence Tier 1/2 resources) to log issues and requests in ServiceNow IT Service Manager. Experience in providing IT Help Desk Tier 3 support and assistance in resolving their technical issues escalated by the Tier 1/2 resources.
Customer Support Representative Infinity.coCustomer Support RepresentativeBaltimore, MarylandJoint ownership of US customers portfolios, supporting CSMs where needed to enable an accurate setup and configuration based on set objectives. Keep all internal customer and document management systems up to date and ensure all daily activity is captured and recorded correctly, in-line with departmental processes.
NewHelpdesk Specialist, Senior JASINTHelpdesk Specialist, SeniorCatonsville, MD$38,000–$41,000 / yearPrior senior level experience troubleshooting, repairing, installing, upgrading and reconfiguring each of the following items: PCs, laptops, thin clients, stand-alone printers and networked printers, stand-alone and networked scanners and copiers. At least two (2) years of experience in the following areas: Prior senior level experience in each Office 365, Microsoft Outlook 2003, McAfee virus scan, LAN Desk, Adobe Acrobat, Cisco VPN software and imaging software.
IT Support Specialist (On-Site) The Poole and Kent CorporationIT Support Specialist (On-Site)Baltimore, MarylandFull timeOur construction and service (mechanical and electrical) experience includes a broad range of commercial and government projects, including data centers, hospitals, sports stadiums, convention centers, hotels, and research laboratories. LANGUAGE SKILLS: Must have the demonstrated ability to effectively communicate, cooperate, and collaborate with multiple levels of employees, government agencies, general and subcontractors, and suppliers.
NewSenior IT Customer Support KBR IncSenior IT Customer SupportAberdeen, MD$110,000–$135,000 / yearIn addition to serving as a core technical resolver, the selected candidate will play an active role in service desk administration-monitoring unassigned queues, optimizing ticket routing, and managing incident communications during operational milestones. Centralized Hardware & Software Support: Provide structured, remote step-by-step guidance to walk end-users through peripheral verification and network device troubleshooting, while executing centralized application deployments and updates.
System Administrator T12 TechnologiesSystem AdministratorBaltimore City, MarylandThis is a fully on-site role supporting an on-premises-inclusive environment—physical workstations and office IT, an on-premises Windows Server and Active Directory footprint, and the company network—alongside cloud workloads in Microsoft 365, Microsoft Azure, and Amazon Web Services (AWS), serving diverse federal, state, and healthcare clients. We focus on Enterprise level services such as Managed Services, Cyber Security (Information Systems Security Support), Configuration Management to include Change, Asset, Test and Release, Software as a Service (SaaS) for Property and Asset Management, and Logistics/Inventory Management.