Help Desk Specialist II NuAxis InnovationsHelp Desk Specialist IIWashington DC, DCThe program includes but is not limited to: replacing old computers with new computers provided by WMATA; migrating data and settings from old computers to new computers; scheduling appointments with respective customers; performing surveys for quality assurance purposes and other administrative duties as needed. The Tier II support is involved in resolving complex issues, however, under situations requiring increased workforce at Tier I, such as surges in high call volume, Tier II resources may be partially or fully diverted to Tier I support.
NewBPA Contract Manager / Project Manager NuAxis InnovationsBPA Contract Manager / Project ManagerWashington DC, DC5 years of experience with server hardware installation and repair; UNIX/Linux and Windows installation and administration; enterprise firewall support; router and switch support; telecommunications; and SAN/NAS support and administration. The role oversees multiple concurrent task assignments and large technical teams while ensuring effective network operations, cybersecurity practices, and continuity-of-operations planning.
NewTask Manager 1 NuAxis InnovationsTask Manager 1Washington DC, DC4 years of experience supporting complex network operations, including end-user problem solving, workstation operating system and software installation/testing, network troubleshooting and testing, Help Desk-related SOP optimization, and workstation security protocols. · Support complex network operations, including end-user troubleshooting, workstation operating system and software installation/testing, network troubleshooting, help desk SOP optimization, and workstation security.
NewTask Manager 2 NuAxis InnovationsTask Manager 2Washington DC, DC8 years of experience supporting complex network operations, including end-user problem solving, workstation operating system and software installation/testing, network troubleshooting and testing, Help Desk-related SOP optimization, and workstation security protocols. The Task Manager 2 is an experienced technical team leader responsible for managing end-user and workstation support activities, coordinating technical staffing, maintaining client relationships, and driving high-quality task execution.
NewJBAB Operations Manager LeidosJBAB Operations ManagerWashington, DC$116,350–$210,325 / yearIn this mission we provide support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. This includes all aspects of Field Services (job control, desktop support, help desk, voice support, routine requirements, technical refresh, personal wireless and overall customer service) as well as continuity of operations, office stand-ups, and VTC installations.
NewProject Manager NuAxis InnovationsProject ManagerWashington DC, DCThe Project Manager is responsible for leading complex infrastructure support engagements involving multiple concurrent tasks, large technical teams, client relationships, staffing, budgeting, performance management, and continuity-of-operations requirements. · 5 years of experience with server hardware installation and repair; UNIX/Linux and Windows installation and administration; enterprise firewall support; router and switch support; telecommunications; and SAN/NAS support and administration.
Lead Licensed Veterinary Technician AtlasvetLead Licensed Veterinary TechnicianWashington DC, DC$35–$40 / hourClinic technician- assisting doctor with outpatient appointments, preparing, restocking, cleaning exam room, check patients in and out, take history and vitals, input data into patient medical record, ensure a smooth and timely flow of outpatient appointments from check-in to discharge. Major Duties: Our Veterinary Technicians are responsible for in-patient medical care- administer medications, assist or perform treatments, diagnostics & monitoring, place IV catheters, draw blood, run lab tests, administer IV fluids, cleaning, feeding, and walking patients as needed.
NewIT Site Lead LeidosIT Site LeadWashington, DC$116,350–$210,325 / yearThe selected candidate will play a critical role in leading IT operations, project execution, and technical service delivery within a dynamic, mission-critical environment supporting the Pentagon, Joint Base Andrews, Joint Base Anacostia-Bolling, and alternate locations throughout the National Capital Region (NCR). Oversee day-to-day operations and future planning activities, including Field Services, desktop support, help desk operations, voice services, routine requirements, technical refresh, mobile/personal wireless support, and customer service delivery.
Public Member Consultant ARCTICOM LLCPublic Member ConsultantWashington DC, DCOffering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
Help Desk Manager E LogicHelp Desk ManagerWashington, DCE-logic is seeking a Help Desk Manager to lead an onsite IT customer service team supporting over 4,000 users across the the Deputy Under Secretary of the Navy (Management) - Information Technology Division - DUSN (M) ITD. You will oversee daily operations, manage technical staff, ensure compliance with ITIL frameworks, and drive the team to meet strict government service level agreements.
Unclassified Help Desk Manager - Top Secret clearance General Dynamics CorpUnclassified Help Desk Manager - Top Secret clearanceWashington, DC$111,155–$150,385 / yearHow an Unclassified Help Desk Manager Will Make an Impact: Act as the senior manager for unclassified help desk operations, providing leadership and guidance to technicians and newly promoted team leads. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Help Desk Manager BTIHelp Desk ManagerWashington, DCThis position is responsible for managing daily service desk operations, supervising help desk personnel, allocating resources, monitoring ticket performance, and ensuring end-user technical issues are resolved within established service-level requirements. Prepare operational reports and management briefings addressing ticket volume, service-level compliance, open and aging tickets, escalations, staffing, customer-service issues, and overall help desk performance.
Help Desk Manager CSA Global LLCHelp Desk ManagerWashington, DCInterface directly with NMCI, Navy Enterprise Service Desk (NESD), DISA Joint Service Provider (JSP), and vendor support entities to escalate issues and resolve complex technical problems. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Help Desk Manager Client Solution Architects LLCHelp Desk ManagerWashington, DCInterface directly with NMCI, Navy Enterprise Service Desk (NESD), DISA Joint Service Provider (JSP), and vendor support entities to escalate issues and resolve complex technical problems. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Help Desk Program Manager GD Information TechnologyHelp Desk Program ManagerWashingtonExperience: 10+ years of prior Help Desk experience with a minimum of 5 years’ experience related to quality performance of ITSM services and supervising Help Desk employees; experience leading people and managing large cross-functional teams; experience developing strategies to mitigate issues and risks. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Help Desk Program Manager General Dynamics Information TechnologyHelp Desk Program ManagerWashingtonExperience: 10+ years of prior Help Desk experience with a minimum of 5 years’ experience related to quality performance of ITSM services and supervising Help Desk employees; experience leading people and managing large cross-functional teams; experience developing strategies to mitigate issues and risks. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Help Desk Anlayst SME / Task Lead BAE Systems PlcHelp Desk Anlayst SME / Task LeadWashington, DC$79,365–$134,921 / yearThe Help Desk Analyst & Working Lead provides frontline technical support to end users while overseeing daily service desk operations to ensure high-quality, efficient, and customer-focused IT support. Provide onsite help desk support to EOUSA ends users at multiple Washington, D.C. locations between the hours of 7:00AM to 6:00PM for a base 40-hour work week with the ability to flex hours to cover various shifts.
NewSenior Help Desk Technician Gunnison Consulting Group IncSenior Help Desk TechnicianWashington, DC$65,000–$71,000 / yearDuties and Responsibilities: Technical Support & Troubleshooting: Provide advanced technical support for end-users, resolving issues related to M365/O365 applications, Azure AD/Entra, Intune/Endpoint Manager, SharePoint, and VoIP (Poly Phones). At least 2 years of experience administering M365/O365, Azure AD/Entra, Intune/Endpoint Manager, SharePoint, and software-as-a-service solutions (e.g., Zoom, mFax, Teams, Eagle Eye, Brivo, Everbridge, or other cloud-based services).
Service Desk Manager General Dynamics CorpService Desk ManagerWashington, DC$110,500–$149,500 / yearAs a Service Desk Manager, you will ensure that today is safe and tomorrow is smarter by providing operational leadership, staff oversight, and service excellence within a ServiceNow-driven, classified support environment. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Service Desk Manager GD Information TechnologyService Desk ManagerWashingtonAs a Service Desk Manager, you will ensure that today is safe and tomorrow is smarter by providing operational leadership, staff oversight, and service excellence within a ServiceNow-driven, classified support environment. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.