Company ConfidentialHelp Desk Specialist Company ConfidentialHelp Desk SpecialistFalls Church, VAFull timeThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
BJ's Wholesale ClubNewTire Technician Supervisor Full Time BJ's Wholesale ClubTire Technician Supervisor Full TimeCapitol Heights, MD$20.50–$25.63Responsible for managing tire bay operations at the club level, managing tire sales, ensuring proper installation and repairs of tires, supervising tire bay team members, and maintaining tire bay and policies and procedures. Any person working as a Manager on Duty in the State of Florida must be able to successfully complete and hold a qualifier certification, through the Florida Department of Agriculture and Consumer Services.
BJ's Wholesale ClubNewSupervisor - Tire Technician BJ's Wholesale ClubSupervisor - Tire TechnicianFairfax, VAResponsible for managing tire bay operations at the club level, managing tire sales, ensuring proper installation and repairs of tires, supervising tire bay team members, and maintaining tire bay and policies and procedures. Any person working as a Manager on Duty in the State of Florida must be able to successfully complete and hold a qualifier certification, through the Florida Department of Agriculture and Consumer Services.
BJ's Wholesale ClubNewTire Technician Part Time BJ's Wholesale ClubTire Technician Part TimeWoodbridge, VAResponsible for assisting members in the selection and purchase of tires, properly installing and repairing tires, completing necessary tire bay documentation, and maintaining tire bay policies and procedures. Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*.
LeidosNewJBAB Operations Manager LeidosJBAB Operations ManagerWashington, DC$116,350–$210,325In this mission we provide support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. This includes all aspects of Field Services (job control, desktop support, help desk, voice support, routine requirements, technical refresh, personal wireless and overall customer service) as well as continuity of operations, office stand-ups, and VTC installations.
System OneNewDesktop Support System OneDesktop SupportMerrifield, VAExperience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints. Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints.
Contact Government Services LLCSenior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIFairfax, VASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Essnova Solutions, Inc.Defense Travel System Help Desk Technician II Essnova Solutions, Inc.Defense Travel System Help Desk Technician IIWashington, DCSupport operations in the areas of DTS Tier Two Level support and provide training to the Organizational Defense Travel Administrators (ODTA), Non-DTS Entry Agents (NDEA) and to individual users for desk side support as needed on DTS for the JS. · Possess good oral and written communication skills; must have knowledge of Microsoft Office products such as MS Word, MS Power Point, MS Excel, MS Teams and Power BI environment as well as Defense Agency Initiatives (DAI) and General Fund Enterprise Business System (GFEBS).
Contact Government Services LLCSenior Help Desk Technician Contact Government Services LLCSenior Help Desk TechnicianRockville, MDSkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
Abacus TechnologyHelp Desk Technician Abacus TechnologyHelp Desk TechnicianQuantico, VirginiaSupport customer requests and troubleshoot including administrative and technical assistance for all aspects and types of workstations, mobile devices, VPN, laptops, and tier one troubleshooting of VTC/Global Video System (GVS) issues prior to escalation. Support administration of user account creations/deletions, configuring devices, device policy creation/management, troubleshooting/resolving problems users have with their devices, and issuing new/replacement hardware.
International Computer Sciences IncHelp Desk Technician Tier 2 International Computer Sciences IncHelp Desk Technician Tier 2Annapolis, MDOur team includes experts from ICSI, a leader in managed IT services, known for increasing IT and security maturity levels. About us: ICSI is a leading Managed Service Provider (MSP) dedicated to delivering top-notch IT solutions to our clients.
Solvere One/HouseCallHelp Desk Technician - Tier 2 (MSP) Solvere One/HouseCallHelp Desk Technician - Tier 2 (MSP)Dulles, VAFull timeSolvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Identifies, diagnoses, and resolves Tier 2 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users.
Solvere One/HouseCallHelp Desk Technician - Tier I Solvere One/HouseCallHelp Desk Technician - Tier IDulles, VAFull timeSolvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. Identifies, diagnoses, and resolves Tier 1 incidents for users of personal computer software and hardware, local network, the Internet, and new computer technology in a call center environment; communicates solutions to end-users.
Council on Foreign RelationsSenior Help Desk Technician Council on Foreign RelationsSenior Help Desk TechnicianWashington, Washington, DC$70,000–$85,000 / year
Chenega CorporationMid-level Help Desk Support Technician Chenega CorporationMid-level Help Desk Support TechnicianWashington, DCThe Mid-level Help Desk Support Technician provides support to distributed PC/networking environments, including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals. Troubleshoot computer problems, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software.
Solvere One/HouseCallHelp Desk Technician - Tier 3 Solvere One/HouseCallHelp Desk Technician - Tier 3Dulles, VAFull timeSolvere One has established a top-level Managed Service Provider (MSP) brand that focuses on network security and proactive management solutions as a chosen IT services and consulting provider. This role requires deep expertise across cloud platforms, hybrid environments, and networking along with strong communication skills and the ability to resolve complex technical problems that may not have a clear, documented solution.
DecisionPoint | CortekHelp Desk Support Technician DecisionPoint | CortekHelp Desk Support TechnicianBaltimore, Maryland$19–$21 / hourMinimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi-Protocol Label Switching (MPLS), VoIP, and Cisco routers. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
K2 StaffingIT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIEllicott City, MARYLANDWork with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory .
Aretec IncHelp Desk Specialist II (Tier II – Advanced Support) Aretec IncHelp Desk Specialist II (Tier II – Advanced Support)Ashburn, VARemoteAretec is seeking a Help Desk Specialist II (Tier 2 – Advanced Support) to provide advanced technical support for the Customs and Border Protection (CBP) Technology Service Desk (TSD). Perform remote installation and troubleshooting of workstations and peripherals, including desktops, laptops, tablets, printers, scanners, and cameras.
LCG, Inc.Help Desk Manager / Project Manager LCG, Inc.Help Desk Manager / Project ManagerMaryland, MD$100,000–$140,000Additionally, the candidate will serve as the primary technical escalation point for the team, demonstrating strong hands-on expertise in Active Directory (including OU structure), endpoint management tools such as JAMF and SCCM, and mobile device management platforms like Intune or MobileIron. The ideal candidate will also lead day-to-day contract and project activities across multiple task areas, including scheduling meetings, briefing stakeholders, and tracking actions to closure, while keeping leadership informed of mission-impacting issues such as outages or security events.
Goldbelt, Inc.Help Desk Specialist (Tier 3) / Application Support Specialist Goldbelt, Inc.Help Desk Specialist (Tier 3) / Application Support SpecialistRockville, Maryland$74,000–$79,000 / yearThis role provides expert-level troubleshooting, supports enterprise systems, leads root cause analysis, and collaborates with system and network administrators to resolve persistent or critical technical incidents. The Help Desk Specialist (Tier 3) serves as the highest internal escalation point for resolving complex technical issues and ensuring the stability of IT systems and infrastructure.
Orbis Sibro IncHelp Desk Manager Orbis Sibro IncHelp Desk ManagerWashington, DCRequired Skills and Experience: • 5+ years of directly related experience in IT support • Hold an ITIL v4 certification • Must be a U.S. citizen • A secret security clearance • Degree Requirements: Preference for a Bachelors degree and a minimum of 5 years of relevant experience. Bridge technical support with management, handling staffing, resources, and reporting on key metrics like resolution times and team productivity.
Progression IncHelp Desk - Tier II Progression IncHelp Desk - Tier IIMcLean, VA$35–$43 / hourProvide Tier II operations center support for security and IT applications including video management systems, access control systems, SNMP devices, and PSIM platforms. Experienced Tier II Helpdesk Specialist (Tier II Helpdesk Specialist).
SiloSmashersHelp Desk Manager SiloSmashersHelp Desk ManagerArlington, VAOversee help desk operations to ensure efficient and timely support. U.S. citizenship and ability to obtain DHS Suitability clearance.
Quadrant, Inc.Linux Help Desk Specialist (Swing Shift) Quadrant, Inc.Linux Help Desk Specialist (Swing Shift)Pentagon, VAUtilize customer-provided knowledge base and ticket management system to enter, document, track, coordinate, route, resolve, and close user ticket issues to include creating and maintaining a central repository for technical advice and solutions for network systems, software applications assistance, automatic data processing support, hardware exchange, and repair service support, and assisting with monitoring and reporting performance metrics. Respond to and diagnose UNIX/Linux problems through discussion with users and provide Tier 1 and 2 technical support by functioning as focal point for GCCS and JPES (emphasis on UNIX/Linux) and user problem resolution to include providing end-to-end ownership of incidents with actual or potential impact to operations and ensuring a timely process through which incidents/problems are controlled.
Strategic Operational SolutionsHelp Desk I Strategic Operational SolutionsHelp Desk IWashington, DCThe Helpdesk I technician documents, tracks and monitors the problem to ensure a timely resolution and has knowledge of commonly-used concepts, practices, and procedures, such as trouble ticket systems, troubleshooting, active directory, etc. The Helpdesk I technician provides support to end users on a variety of issues to include identifying, researching, and resolving technical problems.
Strategic Operational SolutionsHelp Desk II Strategic Operational SolutionsHelp Desk IIWashington, DCThe Helpdesk II technician documents, tracks and monitors the problem to ensure a timely resolution and has knowledge of commonly-used concepts, practices, and procedures, such as trouble ticket systems, troubleshooting, active directory, etc. The Helpdesk II technician provides support to end users on a variety of issues to include identifying, researching, and resolving technical problems.
Northwest Federal Credit UnionNewIT Service Desk Technician II Northwest Federal Credit UnionIT Service Desk Technician IIHerndon, VirginiaCategorize and prioritize incoming calls and self-service submissions to the IT Service Desk to ensure user and member needs are addressed in a timely and effective manner, and in accordance to established Service Level Agreements (SLA’s). This position manages user accounts and access across multiple systems maintained by the IT Service Desk and serves as the main point of contact between users and IT service providers.
KeenLogicNewSenior Service Desk Technician KeenLogicSenior Service Desk TechnicianWashington, DCFull timeThe Service Desk Technician II serves as an advanced member of the IT support team, providing technical assistance to end users, troubleshooting workstation and application issues, managing ServiceNow tickets, and supporting Microsoft-based environments. As UNICOR continues to modernize its technology environment, the Service Desk Technician II will play a key role in supporting users, maintaining system performance, and ensuring timely resolution of technical issues.
Terrestris Global SolutionsNewService Desk Technician II Terrestris Global SolutionsService Desk Technician IIWashington, DCRemoteAs the Service Desk Technician II you will be a key person for the IT Technology Services contract, providing advanced Service Desk support by resolving workstation issues, managing accounts, maintaining secure configurations, developing support documentation, collaborating across IT teams, and recommending technology solutions that improve user productivity. You will: Perform all duties assigned to Level I Technicians, including user workstation support for desktops, laptops, 10Zig zero clients, and mobile thin clients.
Progression IncHelp Desk - Desktop Support (MID) Progression IncHelp Desk - Desktop Support (MID)Washington, DCAbility to lift up to 50lbs, must be physically able to walk, squat, bend, twist, lift, crawl under desks, reach out and above head, carry items, push and pull carts loaded with equipment. Consistent with this commitment, we are dedicated to the employment and advancement of qualified minorities, women, individuals with disabilities, protected veterans, persons of all ethnic backgrounds and religions according to their abilities.
Terrestris Global SolutionsNewService Desk Technician I Terrestris Global SolutionsService Desk Technician IWashington, DCRemoteAs the Service Desk Technician I you will be primarily responsible for issues related to user workstations, including desktops, laptops, 10Zig zero clients, and mobile thin clients. We are seeking a Service Desk Technician I to support IT Technology Services for the Central UNICOR office in Washington, D.C. This position is remote/hybrid; candidates must be willing to work on-site when required.
Agil3 Technology Solutions (A3T)Help Desk Senior (Guantanamo Bay) Agil3 Technology Solutions (A3T)Help Desk Senior (Guantanamo Bay)ARLINGTON, VAFull timeYou will participate in a team of highly qualified professionals and interact daily with the customer to ensure productivity and resolve IT issues that the end-users may have with existing desktops, laptops, software installation issues, and other critical needs. Provide PKI Trusted Agent (TA) support; this includes but is not limited to; submitting new token requests, retrieving, issuing tokens, and the collection/turn-in of returned/expired tokens IAW established policies and procedures.
Chenega CorporationNewService Desk Technician Tier 2 Chenega CorporationService Desk Technician Tier 2Washington, DCStrong interpersonal and communication skills with the ability to interact effectively with end users, technical staff, and executive-level stakeholders. Escalate unresolved technical issues to Tier III or engineering teams, providing detailed documentation of troubleshooting steps taken.
Ntiva, Inc.NewService Desk Technician II Ntiva, Inc.Service Desk Technician IIMc Lean, VARemote$50,000–$55,000 / yearThis includes following Ntiva's IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member's normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.
EntarianHelp Desk Specialist EntarianHelp Desk SpecialistSilver Spring, Maryland$25–$28 / hourThe NMFS Service Desk Support (Service Desk) is currently the initial point of contact for information technology and program support services for NMFS programs and staff based at the headquarters in Silver Spring, Maryland. The team also supports video teleconference capability used by various NMFS executives on a variety of platforms, including but not limited to: Google Meet, Cisco WebEx, Adobe Connect, GoToWebinar.
Essnova Solutions, Inc.Help Desk Support Essnova Solutions, Inc.Help Desk SupportWashington, DCProvide Tier 1 support for user navigation, permissions, access, reporting, and functional inquiries; coordinate Tier 2/3 escalation for complex workflow, integration, or production issues. Produce and submit required reports including Monthly Help Desk Logs and Bi-Weekly Bug/Defect Tracking Logs with resolution metrics, response times, and LOE summaries.
Fusion Advanced Technology, LLCNewTier 2 Help Desk Specialist Fusion Advanced Technology, LLCTier 2 Help Desk SpecialistBaltimore, MDMinimum years of experience criteria 2+ years total relevant experience 1+ year in portal support, application support, desktop support, or user support triage Direct support experience for government systems, Salesforce portals, CCATS-adjacent environments, or Maryland State users preferred. Two or more years of help desk, desktop support, application support, portal support, or user support experience.
TEEMAHelp Desk Specialist II- Tier 2 Support TEEMAHelp Desk Specialist II- Tier 2 SupportAshburn, VA$61,000–$64,000Responsibilities include diagnosing and resolving hardware, software, remote access, and account-related issues; supporting desktops, laptops, tablets, printers, and peripherals; performing remote software installations; documenting and managing tickets; and escalating issues to specialized teams or vendors when needed. You’ll troubleshoot complex technical issues involving Windows environments, Active Directory, Microsoft 365, Outlook, VPN connectivity, remote access tools, authentication methods, and mobile device management platforms.
Info Gain ConsultingNewHelp Desk Support, Call Center Support Alexandria, Virginia Remote Type Info Gain ConsultingHelp Desk Support, Call Center Support Alexandria, Virginia Remote TypeAlexandria, VARemote$1–$3 / hourPosition: Help Desk Support, Call Center SupportLocation: Alexandria, VAWork Environment: On-site with potential for authorized teleworkClearance Required: SecretStatus: FundedInfo Gain Consulting is currently seeking an exceptional Help Desk Support Call Center Support specialist to join our team and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG) Information Technology Support Services contract. To be eligible for this position, candidates must have a Secret clearance and possess U.S. Citizenship without the need for sponsorship, both now and in the future.
Bermel Vision and AestheticsOphthalmic Technician (Pretest Front Desk Hybrid) Bermel Vision and AestheticsOphthalmic Technician (Pretest Front Desk Hybrid)Leesburg, VAThis is a true hybrid position in our heavy medical practice — one minute you’re performing OCTs, visual fields, and refractions, the next you’re welcoming patients, scheduling, and educating them on dry eye treatments, myopia control, or aesthetic services the doctor just recommended. We are looking for a sharp, fast-learning Ophthalmic Technician who loves pretesting and can confidently jump to the front desk when needed.
Science Applications International CorpHelp Desk Agent I Science Applications International CorpHelp Desk Agent IVARemoteWindows 7, Windows 10, IE 8 and IE 11, Terminal Services, VPN software, Microsoft and other commonly used commercial products (including Office 2010 Suite), strong Microsoft Outlook skills, remote access, Android and iOS support. Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
Liberty Personnel ServicesNewRemote Help Desk Analyst - 1st Shift EST Liberty Personnel ServicesRemote Help Desk Analyst - 1st Shift ESTBaltimore, MDRemoteA staffing agency is seeking a Help Desk Support Analyst to provide technical support for network, desktop, and applications. The role is fully remote and requires strong troubleshooting skills along with excellent documentation and communication abilities.
Ignite ITTier 2 Service Desk Technician Ignite ITTier 2 Service Desk TechnicianWashington, DCDiagnose and resolve complex issues involving Windows OS, Active Directory, AVD performance, SCCM client health, BitLocker recovery, and Intune-managed devices. The ideal candidate will have a Bachelor’s degree, 3+ years of experience supporting business, technical, and IT personnel, and a proven record of reliability and professionalism.
Orion SolutionsService Desk Technician/Onsite Engineer Orion SolutionsService Desk Technician/Onsite EngineerReston, VAAssist and/or manage tasks involving maintenance and enhancements of existing systems or implementation of new functionality of backend infrastructure that includes Windows servers, backups systems, email and database servers, file servers and other enterprise applications. Assist and/or manage tasks involving maintenance and enhancements of existing systems or implementation of new functionality of backend infrastructure that includes Windows servers, backup systems, email and database servers, file servers, and other enterprise applications.
AAC IncService Desk Technician (Tier 1) AAC IncService Desk Technician (Tier 1)Washington, DCAccept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging/chat, and personal visits to the Service Desk. ·Must have experience with Mobile Device Management (MDM) tools such as JAMF, Apple Business Manager (ABM), Workspace ONE, or Intune.
Goldbelt, Inc.Help Desk Specialist (Tier 1–2) / Application Support Specialist Goldbelt, Inc.Help Desk Specialist (Tier 1–2) / Application Support SpecialistRockville, Maryland$60,000–$64,000 / yearThis role serves as the first point of contact for troubleshooting hardware, software, and network issues, resolving routine problems, and escalating more complex incidents when necessary. Troubleshoot and resolve Tier 1–2 issues related to desktops, laptops, mobile devices, printers, software applications, email, and network connectivity.
AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support) AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support)Washington, DCAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
ActioNet IncDesk Side Support Manager ActioNet IncDesk Side Support Managerwashington, DC$80,000–$150,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status.
H2 Performance ConsultingService Desk Support Specialist I H2 Performance ConsultingService Desk Support Specialist IWashington, DCH2 Performance Consulting (H2) is seeking a Service Desk Support Specialist to provide support to the Administration and Resource Management Division (ARI) within Headquarters Marine Corps (HQMC). Tracking and submitting reports and metrics, and trend analysis to support innovations or recommended changes and updates to policies or training.