Account Manager, Workforce Identity- West (CA- Bay Area) ID.meAccount Manager, Workforce Identity- West (CA- Bay Area)San Jose, CA$125,000–$150,000 / yearExecutive Business Reviews (EBRs): Lead high-impact EBRs that translate performance data into measurable outcomes — fraud and nation-state attempts blocked, criminal records surfaced, faster time-to-hire, candidate conversion, reduced help-desk and operational costs, stronger compliance posture, and, for partners, co-sold revenue and pipeline. Land & Expand Strategy: Identify "white space" within current customers — additional lifecycle stages (pre-hire to post-hire), new business units, and worker populations — and build multi-year expansion plans that move accounts toward end-to-end coverage.
NewProject Manager BlueWater Federal SolutionsProject ManagerWashington, Washington, DC$150,000–$165,000 / yearFull timeOverview: BlueWater Federal is looking for a Project Manager to oversee Enterprise Information Technology support services for the Department of Energy’s Office of Intelligence and Counterintelligence (IN) to include Infrastructure Engineering, System Management and Hosting, Desktop Support, Service Desk Support, and IT Project Management. Apply Project Management skills such as budget monitoring, schedule development, quality & issue management, scope and resource management, stakeholder and communications management.
Operations Manager Skill Level 1-TS/SCI w/poly PeratonOperations Manager Skill Level 1-TS/SCI w/polyLaurel, Maryland$104,000–$166,000 / yearFull timePeraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligibility to participate in an attractive bonus plan. Additional responsibilities include reviewing system logs for errors, responding to user tickets requesting new features or complaints about performance, and educating users and other help desks on how the system works.
Senior Manager, MES & Manufacturing IT NextpowerSenior Manager, MES & Manufacturing ITMesa, ArizonaYou will work closely with the corporate ERP team on integration with Oracle Fusion Cloud ERP, and collaborate with the End User Services, Infrastructure, and Security teams on identity and access management, the security stack, and shared infrastructure. Configure work order routing, station definitions, operator workflows, genealogy rules, and test data capture for inverter assembly (PCBA integration, mechanical assembly, HiPot/functional/burn-in test, pack-out).
NewIT Manager Vets HiredIT ManagerHouston, TexasOperate, maintain, document and administer Microsoft Office 365, Microsoft Endpoint and Azure Active Directory, VOIP system, Security Systems, Salesforce, ProCore, QuickBooks, POS system and other SaaS platforms in use. To meet these needs, the IT Manager may configure systems; provide routine automation; maintain security policies; troubleshoot; train staff; work with other staff to help determine and implement requirements-driven solutions.
IT Manager RADARIT ManagerSeattle, WA$140,000–$205,000 / yearWe are deployed across 1,400+ stores with retailers including American Eagle Outfitters and Old Navy, processing tens of billions of real-world events every day, delivering 99%+ accuracy in complex, noisy environments - at fleet scale. Our hardware-enabled SaaS platform uses proprietary overhead sensors, software, and AI-powered analytics to locate every product in a store, continuously, down to the fixture.
Product Manager (ServiceNow) McKinstry Co LLCProduct Manager (ServiceNow)Seattle, WA$89,010–$151,300 / yearIn this highly visible role, you will define the platform strategy and roadmap, partner with stakeholders across the business, and deliver solutions that improve employee experience, operational efficiency, and business outcomes. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.
IT Business Applications Manager Saltchuk CompaniesIT Business Applications ManagerHonolulu, HIPerforms a wide variety of functions pertaining to requirements analysis, development, testing, training, implementation, technical advising, and support of new software systems utilizing SAPs package software solutions and other related technologies. The ideal candidate will possess a strong technical background, a deep understanding of system integrations, excellent collaboration skills, business acumen, and the ability to work effectively across departments.
Payroll Assistant Manager (Remote) PENN Entertainment IncPayroll Assistant Manager (Remote)Las Vegas, NVThe employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino.
NewSr. Account Manager (MANTL) Alkami TechnologySr. Account Manager (MANTL)New York, NY$122,000–$135,000 / yearAlkami is a digital sales and service platform provider for U.S. banks and credit unions, integrating onboarding, digital banking, and data & marketing solutions to support institutions in onboarding, engaging, and growing relationships. About the Role We are seeking an Account Manager (AM) to set account strategy, drive renewal and expansion for named accounts, build executive relationships, and achieve growth targets.
Product Manager (Servicenow) McKinstry Co.Product Manager (Servicenow)Seattle, WA$89,010–$151,300 / yearIn this highly visible role, you will define the platform strategy and roadmap, partner with stakeholders across the business, and deliver solutions that improve employee experience, operational efficiency, and business outcomes. Employment is contingent upon successfully passing a pre-employment drug and alcohol test, complying with the requirements of the Immigration Reform and Control Act and a Confidentiality Agreement, in addition to successful outcomes of background and reference checks.
Customer Support Manager Blue Recruits LimitedCustomer Support ManagerBucharest, BucharestYou will oversee daily support operations, coach team members, improve service quality, and ensure customers receive timely and professional assistance. We are looking for an experienced Customer Support Manager to lead our customer support team in Bucharest.
Business Systems and Integration Manager EDI StaffingBusiness Systems and Integration ManagerLongmont, COAI & Workflow Automation Workflow Development: Partner with departments to identify manual inefficiencies and build custom AI-assisted workflows or agents to increase operational effectiveness. System Integration: Build and maintain system integrations between core business platforms (Acumatica, Domo, Shopify Plus, Paya, ShipHawk, and SPS Commerce) to ensure real-time data accuracy.
Director, Deal Desk SonarSource S.A.Director, Deal DeskAustin, TXCan operate Deal Desk across two distinct motions - a high-volume, high-velocity transactional motion (the core revenue engine of the business) and a complex enterprise motion (large, multi-stakeholder, multi-year deals) - keeping the volume motion fast and clean at scale while giving enterprise deals the rigour they require. Drive cross-functional alignment on new offer structures: act as the operational readiness owner for any new pricing, packaging, or promotional offer before it goes live; ensure Finance, Deal Desk, and FieldOps reach documented agreement on bookings treatment and system handling prior to field launch.
IT Manager Capital Rx, Inc.IT ManagerDenver, CO$120,000–$150,000 / yearJudi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Judi Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and. This role manages a team of IT Engineers, ensures the reliability and scalability of enterprise IT systems, and drives continuous improvement across identity, endpoint management, and SaaS platforms.
Staff Product Manager, Infra Generalist The Trade Desk, Inc.Staff Product Manager, Infra GeneralistSeattle, WA$137,300–$251,800 / yearFull timeWe're seeking a driven, staff-level Product Manager who thrives in ambiguity, learns quickly, and brings humility to complex technical landscapes-particularly those spanning infrastructure, platform scalability, and operational excellence, with security as a vital component. From architecting high-availability compute clusters to coordinating multi-tiered storage and integrating the latest GPU advancements, you'll ensure our infrastructure meets the demands of a rapidly growing business and unlocks new capabilities for our users.
NewManager, Customer Experience BenepassManager, Customer ExperienceChandler, ArizonaRemote$100,000–$125,000 / yearStrong analytical and technical aptitude, with experience using data and KPIs to manage productivity, quality, capacity, and service levels; experience managing workflows in Intercom or a comparable help desk platform; and excellent cross-functional communication skills. 5+ years of experience in Customer Experience or Customer Support, including at least 3 years directly managing frontline support teams in SaaS, healthcare, HR tech, insurance, fintech, or another complex, technology-enabled industry.
BIM Manager - IC UlteigBIM Manager - ICUlteig is seeking a BIM Manager to implement and support continuous development of advanced BIM and computational design methods, tools, and workflows for Electrical Energy projects. Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Ulteig Engineers, Inc., will not accept unsolicited resumes from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place with Ulteig.
Account Manager, Workforce Identity- West CA- Bay Area ID.me IncAccount Manager, Workforce Identity- West CA- Bay AreaSan Francisco, CA$219,000–$270,000 / yearExecutive Business Reviews (EBRs): Lead high-impact EBRs that translate performance data into measurable outcomes - fraud and nation-state attempts blocked, criminal records surfaced, faster time-to-hire, candidate conversion, reduced help-desk and operational costs, stronger compliance posture, and, for partners, co-sold revenue and pipeline. Land & Expand Strategy: Identify "white space" within current customers - additional lifecycle stages (pre-hire to post-hire), new business units, and worker populations - and build multi-year expansion plans that move accounts toward end-to-end coverage.
BIM/VDC Regional Manager (Hybrid/Remote) B & I ContractorsBIM/VDC Regional Manager (Hybrid/Remote)Fort Myers, FLRemoteAssist in maintaining accurate records for all active projects and as‑built files for completed projects, coordinating file storage with the Project Management team and in‑house IT.Minimum RequirementsMinimum of ten (10) years overall work experience with experience working in the commercial construction industry, including scheduling shop drawings, coordinating with all departments, prioritizing resources, and meeting deadlines. Why Choose B&I Contractors, Inc.?Industry Leader: As Florida's fastest‑growing MEP contractor, we specialize in commercial and industrial projects (e.g., schools, hospitals, government buildings).Continuous Development: Benefit from our NCCER‑certified in‑house and online training that equips you with the skills needed to advance in your career.
Rooms Operation Manager SonestaRooms Operation ManagerSonesta Resort Hilton Head Island, SC$50,000–$60,000 / yearAn epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. This role focuses on delivering a high-quality guest experience while maintaining operational efficiency and supporting overall hotel performance.
Hotel Operations Manager - Aria MGM Resorts InternationalHotel Operations Manager - AriaNVIf you are passionate about guest service, team development, and creating elevated experiences, we invite you to bring your leadership and energy to Aria where you will create WOW memories that guests will carry with them far beyond their stay with us! THE JOB: At Aria, luxury meets personalized service, and as a Hotel Operations Manager, you'll help lead the team that creates exceptional guest experiences from arrival to departure.
Manager I - Information Technology Carpenter Technology CorpManager I - Information TechnologyReading, PACarpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels. Manage Service Desk services to meet and exceed the targets defined in the Service Level Agreement (SLA) as defined by the Service Desk and Level 2 Vendor SOW's as well as identifying any updated to or new SLA's.
IT Service Desk Supervisor Allied Mineral Products Holding, Inc.IT Service Desk SupervisorColumbus, OhioThis Service Desk Supervisor oversees service desk technicians, manages incident and approval workflows, enforces service-level agreements, and drives continual improvement initiatives. This role works closely with System Admins, Network Admins, Security, SAP, and Software Development teams to maintain stable operations and excellent support experience.
IT Service Desk Lead BelcanIT Service Desk LeadDes Moines, IA$95,000–$105,000 / yearThe role is accountable for service delivery excellence, SLA compliance, team leadership, customer satisfaction, incident management, continuous service improvement, and operational governance. The Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives.
Assistant Manager - Rittenhouse Square FirstrustAssistant Manager - Rittenhouse SquarePhiladelphia, PAPlays a pivotal role in providing comprehensive feedback to the Community Banking Manager for annual performance reviews and takes a lead in ongoing performance management for each branch staff memberSets a positive example in all areas of leading the branch team. Leads the team by example and develops tactics to ensure the branch is meeting its sales growth and operational goals by providing consistent guidance, direction, and constructive feedback to the team through on-the-spot coachingAttends Quarterly Job Family Meeting in Corporate Headquarters.
Software Engineering Manager SRS Distribution Inc.Software Engineering ManagerMckinney, TXMinimum Years Of Work Experience: A minimum of 5 years of experience in developing cloud-native applications utilizing Microservices architecture and Serverless computing, alongside demonstrated leadership experience managing small teams consisting of 2 to 5 individuals. By leveraging proficiency in Azure functions, Net, C, and a deep understanding of microservices architecture, the manager will mentor teams, resolve technical conflicts, and diagnose complex issues, while promoting a collaborative and innovative work environment in line with the company's forward-looking ethos.
Senior Manager, Product & Innovation Jones Lang LaSalle IncSenior Manager, Product & InnovationOrlando, FL$155,000–$165,000 / yearIn this role, you will lead a small, high-leverage team that builds internal software products for the account: applications that make maintenance technicians' and managers' jobs easier, tools that improve work order quality and safety outcomes, and AI-driven workflows that remove administrative burden from our operations, HR, and recruiting teams. We are looking for someone who has led maintenance and reliability teams in the field-who has run a shift, owned a PM program, sat through a safety review, and been accountable for uptime-and who also has the hands-on engineering ability to design, build, and scale software on AWS.
Community Banking Branch Manager - Ardmore Firstrust BankCommunity Banking Branch Manager - ArdmoreArdmore, PASchedule appointments, manage pipelines, actively participate in outside networking opportunities that lead to business generation, attends Business Banking Meetings as well as other meetings as required. Directs the daily sales, operational and administrative activities of the branch within the framework of corporate policies and procedures to assure good quality service to our customers, satisfied and challenged employees and an efficient and profitable operating branch.
Community Banking Branch Manager - City Avenue Firstrust BankCommunity Banking Branch Manager - City AvenueBala Cynwyd, PASchedule appointments, manage pipelines, actively participate in outside networking opportunities that lead to business generation, attends Business Banking Meetings as well as other meetings as required. Directs the daily sales, operational and administrative activities of the branch within the framework of corporate policies and procedures to assure good quality service to our customers, satisfied and challenged employees and an efficient and profitable operating branch.
NewVeterinary Office Manager Veterinary Practice Partners LLCVeterinary Office ManagerReno, NV$30–$33 / hourDirects front office staff through structuring, scheduling, motivation, and education to produce the highest level of client satisfaction possible from services the reception team provides. The Office Manager will coordinate scheduling, training and mentorship of CSR staff, and act as a liaison between the Practice Manager, Treatment Supervisor, Lead Technician and the clinic team.
NewSenior Manager, Restaurant and Bar Operations Carnival Corp LtdSenior Manager, Restaurant and Bar OperationsSeattle, WA$100,000–$135,000 / year5+ years of leadership experience managing managers, fleet leaders, regional leaders, district managers, or equivalent leadership-level positions with responsibility for multiple locations, business units, or operational functions. Leadership: The Senior Manager provides strategic and operational leadership to Restaurant and Bar Fleet Managers supporting HAL and SBN, establishing priorities and performance expectations that align with departmental and organizational goals.
NewAssistant Branch Manager Southside Bancshares IncAssistant Branch ManagerTyler, TXHowever, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Perform special services as requested by customers, such as selling official checks, process cash advances and loan payments, completion of stop payments and cardholder claim statements and redeem savings bonds with accuracy.
Senior Manager, Content Strategy and Knowledge Management REINGOLD IncSenior Manager, Content Strategy and Knowledge ManagementAlexandria, VA$75,000–$119,900 / yearReingold's Technical Writing and Quality Assurance (TWQA) team strengthens client delivery by ensuring complex technical, operational, policy, programmatic, and training-adjacent content is clear, accurate, accessible, actionable, and aligned with audience needs. This role is a good fit for someone with these qualifications, experience and skills: Required Qualifications: 8-10 years of progressive experience in content strategy, knowledge management, content operations, technical writing, content design, communications, digital content, UX, or a related field.
NewFront Desk Supervisor - Black Rock Mountain Resort Pyramid Hotel GroupFront Desk Supervisor - Black Rock Mountain ResortKamas, UTFrom being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.
Front Desk Supervisor InterContinental Hotels Group PlcFront Desk SupervisorLos Angeles, CATo get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Supervisor who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.
IT Manager (Remote, Part-time) Field Materials IncIT Manager (Remote, Part-time)San Francisco, CARemoteFounded by serial entrepreneurs with successful exits to Fortune 500 companies (including PayPal), the company has raised over $20M in total funding and is backed by leading Silicon Valley venture capital funds and senior executives from companies like Lowe's and Google. SaaS Administration: Own the day-to-day administration of our core stack (Google Workspace, Slack, and other business-critical SaaS tools), including license management, configuration, and cost optimization.
Service Desk Associate II Mount Sinai Medical Center of FloridaService Desk Associate IIMiami Beach, FloridaWe offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. The Service Desk Associate II provides advanced technical support to end users by troubleshooting hardware, software, and system issues, resolving incidents efficiently, and escalating complex problems when needed.
Service Desk Technician Targa Resources CorpService Desk TechnicianMidland, TXServe as a primary point of contact for onsite support requests submitted through ServiceNow (SNOW), the Call Center, or local business leadership, and ensure incidents and requests are properly logged, updated, and resolved within the platform. The Deskside Support Technician provides hands-on, onsite technical support to users across multiple company locations, with a strong focus on traveling by vehicle to remote offices, plants, and field sites.
Service Desk Technician Mccarthy Burgess & WolffService Desk TechnicianCleveland, OhioResponsible for end user PCs and CISCO phones maintenance and support, including: Builds, deploys, and maintains PCs, including onboarding and offboarding employees' PC bundles and recovery and re-inventory of end user equipment. New employee computer setup services and departing employee computer offboarding; break fix ticket resolution; and basic windows administration tasks such as Identity Management, patching, software installs, and other similar duties as assigned.
Manager of Academic Technology Syracuse UniversityManager of Academic TechnologySyracuse, NYThis position is the primary point of contact for faculty technology support and serves as the school's technology liaison ¿ learning new tools quickly, training and coaching faculty and staff in their use, and connecting users to the appropriate specialist resources within Whitman IT and central ITS (system administration, networking, classroom support, web development, automation, and the central learning-management-system team). This position is the primary point of contact for faculty technology support and serves as the school's technology liaison, learning new tools quickly, training and coaching faculty and staff in their use, and connecting users to the appropriate specialist resources within Whitman IT and central ITS (system administration, networking, classroom support, web development, automation, and the central learning-management-system team).
Manager, Enterprise Technical Support Les SchwabManager, Enterprise Technical SupportBend, ORVersed in the technology support frameworks (e.g., ITIL), the Manager will instill a culture of accountability, service, operational metrics, and technical excellence across diverse support modalities-from phone-based triage to hands-on hardware remediation and proactive infrastructure monitoring. As a champion of "fanatical support," this leader shifts the traditional IT support mindset into a world-class service delivery engine, ensuring users experience seamless, empathetic, and rapid resolution to their technology challenges.
General Manager STIIIZYGeneral ManagerVista, CA$73,000Attend weekly trainings to be equipped to turnkey training materials to Assistant Managers in manager meetings; meetings must be led in an engaging and influential way to energize the management team members. Our STIIIZY product line is one of the best-selling cannabis brands in the market today and has claimed the title of the best-selling vape brand across all BDSA-tracked markets and best-selling brand overall in the California market!
Manager, Youth Operations Carnival Corp LtdManager, Youth OperationsMiami, FLInter Company: Foster cross-functional collaboration with internal and external stakeholders including external vendors, IT, F&B, Housekeeping, Communications, Casino, HR, Marketing, Public Relations, Revenue Partners, Global Sourcing, Procurement, Legal, Security, Sanitation, Marine, and Technical teams to ensure that entertainment programming supports and aligns with Carnival's objectives. Fee-based Experiences: Build and enhance revenue streams, increase current revenue, and minimize costs to deliver greater profitability year over year for the department, including initiatives like Night Owls, rentals, arts & crafts and Build-A-Bear Workshop.
Digital Analytics Manager REINGOLD IncDigital Analytics ManagerAlexandria, VALead the rollout of analytics solutions on clients' digital platforms using tag managers or similar technologies (e.g., Adobe Launch/Data Collection, Tealium IQ, Google Tag Manager) and, where applicable, manage integrations that include various data sources. This role is a good fit for someone with these qualifications, experience and skills: Required Qualifications: 8 or more years of professional experience with digital analytics solutions and marketing data, with expert knowledge in Google Analytics, Adobe Analytics/CJA or similar, as well as marketing platforms such as Google Ads, Google DV360, and Facebook Ads.
District Manager of Operations Lucky Strike Entertainment CorpDistrict Manager of OperationsPetaluma, CA$140,000–$170,000 / yearThis isn't any ordinary office; it's the beginning of a bowled new career as a District Manager of Operations with Lucky Strike Entertainment Our District Manager of Operations seek to maximize district revenue by executing national and center-level initiatives and training great managers and teammates to run our world-class entertainment venues. You'll channel your inner-entrepreneur, identifying areas of weakness and strength within your region and developing actions plans in an effort to: 1) increase center revenue, 2) develop a rock star management team, and 3) encourage guests to visit week after week.
Proposal Manager Mitel Networks CorpProposal ManagerTXManage the activities associated with the Request for Proposal (RFP) process ensuring the highest quality of service is provided with emphasis on quality, consistency, accuracy, efficiency, customization, and presentation by; Assisting internal departments in the development of RFP responses, providing follow-up assistance and expertise when needed to support the sales cycle. Projects of this type are typically characterized by: - Customer or proposal projects with very high requirements regarding the technical structure and/or customer structure (e.g., complex and multilayered corporate structures of the customer) - Projects with high to very high order volumes - Projects with high to very high risk.
Assistant General Manager D1 Training - Ridge HillAssistant General ManagerYonkers, NYPart timeSales & Marketing Support: - Support the General Manager in achieving membership sales goals, including conducting tours, promoting membership packages, and assisting with lead generation and conversion. The AGM will play a key leadership role in overseeing the day-to-day operations of the facility, ensuring an exceptional member experience, and helping drive the gym’s overall success.
Club Manager Core Development and Management-Planet FitnessClub ManagerMethuen, MassachusettsPlease note that certain benefits listed above are for full-time employees only Pay Range Placement Statement: Placement within the established pay range for each role will be determined based on a combination of factors, including but not limited to: Relevant skills. All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone® Exhibit a positive and upbeat attitude.
Systems/Network Mgr Arizona Department of AdministrationSystems/Network MgrPhoenix, ArizonaThe job is responsible for maintaining the overall health and reliability of the ACC agency network and related computer systems and applications including PCs; for providing Agency personnel and external customers as needed, with help resolving any issues that arise while using ACC computers, printers, scanners, and other equipment, as well as office productivity software. Communication and Collaboration: Work with customers as well as business and technical managers to solve complex business problems, plan and prioritize goals, projects, and sustaining work activities needed to procure, repair, maintain, and improve network and computer work stations and result in successful software releases.