NewHelp Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCTicket Creation and Handling , Support-Incident Management , Initial Telephone Call Handling , Initial Email Handling , Initial Fax Handling , Critical Events Handling , Ticket Updates , Ticket Closure , Incident Handling and Management , Problem Handling and Management , Request Fulfillment (Service Request) Management , Ticket Ownership , User Notification , Remote Desktop Management , Application Support , Assistive Technology User Support. Identify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion.
Help Desk Specialist NuAxis InnovationsHelp Desk SpecialistFalls Church, VAThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
Help Desk Specialist DCS CorporationHelp Desk SpecialistDayton, OHThe ideal candidate will have a mix of support and customer service experience, strong analytical and problem-solving skills, and a passion for learning new technologies. Troubleshoot problems with hardware, software, networking, and other related technologies.
Help Desk Specialist CFSHelp Desk SpecialistHuber Heights, OH$45,000–$47,000 / yearThe Help Desk Specialist is responsible for providing first-line technical support to end-users, troubleshooting and resolving hardware, software, and network issues. This role requires excellent problem-solving skills, patience, and the ability to communicate technical information effectively to non-technical users.
NewHelp Desk Technician Calibre SystemsHelp Desk TechnicianFt Huachuca, AZ$40,000–$50,000 / yearThe role will serve as the initial point of contact and will gather and analyze information about the user’s issue to answer basic questions about installation, operation, configuration, customization, and usage of assigned products to determine the best way to resolve their problem. Outstanding customer skills, with the ability to empathize and professionally troubleshoot and resolve customer’s issues.
Tier 1 Help Desk Lead NuAxis InnovationsTier 1 Help Desk LeadWashington DC, DCThe successful candidate will focus on workforce management, employee development, quality assurance, first-call resolution, and operational efficiency while serving as the primary escalation point for Tier 1 support issues. Review escalated incidents to ensure Tier 1 troubleshooting procedures and scripts were properly followed before transfer to Tier 2. Coordinate response during service disruptions and major incidents affecting end users.
NewHelp Desk Support The Computer Merchant, LtdHelp Desk SupportCincinnati, OH$20–$23 / hourContractorWhile an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Respond to client staff's telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT.
Business Process Automation Specialist LuminizeBusiness Process Automation SpecialistSan Diego$120,000–$150,000Full timeAs our Business Process Automation Specialist, you'll own the automation layer that lets Luminize manage 80+ brands without linear headcount growth — designing, building, and maintaining the custom tools, integrations, and AI-powered workflows that connect our entire operation. Use Zapier, Make.com, and Asana to create automated handoffs between teams- for example, a completed Supply Chain task that triggers a Catalog notification with all required inputs pre-populated.
NewEHS Specialist JobotEHS SpecialistZanesville, OH$70,000–$85,000 / yearAir & Waste Compliance (Core Focus): Manage complex environmental regulatory and permit requirements, with a heavy emphasis on Title V Air Permits and RCRA hazardous waste management (preferably for a Large Quantity Generator). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewHelpdesk Specialist Journeyman Tecknomic LLCHelpdesk Specialist JourneymanWashington, DC$24–$31 / hourFull timeYou will support District-owned desktop software (Windows and Apple operating systems, Microsoft Office/Project/Visio/Outlook, and endpoint management tools), troubleshoot agency-specific and web applications, support mobile devices, and coordinate multi-tiered support with other technical teams. As a Helpdesk Specialist, you will respond to and diagnose problems through discussion with users, resolve technical issues and close out assigned service/incident requests within agency SLAs, and provide a high level of daily customer service.
Technical Support Specialist Vaco LLCTechnical Support SpecialistIndianapolis, INResponsibilities Troubleshoot and resolve desktop, server, and network hardware/software issues Provide in-person, phone, email, and ticket-based support Escalate urgent issues as needed Stay current on system updates across servers, applications, and desktops Participate in on-call IT support Monitor and respond to any major security issues that may take place Requirements 3+ years of systems support (Windows 10/11, Windows Server 2016+) Hands-on hardware support (desktops, servers, laptops, printers) Strong communication and customer service skills Experience with virtualization (preferred) Active Directory and Group Policy experience Microsoft Azure (Conditional Access, Intune, Autopilot) Knowledge of firewalls, routing, switching, and wireless technologies Relevant certifications (Microsoft Server, Cisco, VMware) preferred Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Customer Relations Specialist Float - Dental Compass Health NetworkCustomer Relations Specialist Float - DentalColumbia, MO$19.39 / hourAs a Customer Relations Specialist (Float) , you’ll be the welcoming face of Compass Health Network—greeting clients, supporting front-desk operations, and ensuring a smooth check-in experience across our regional clinics. In this dynamic, fast-paced role, you’ll be cross-trained to support multiple locations and will travel to assigned clinic locations to provide coverage where it’s needed most.
HRIS Specialist CMA CGM (America) LLCHRIS SpecialistNorfolk, Va$62,000–$76,000 / yearWith its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Electro-Mechanical Technical Support Specialist I NucorElectro-Mechanical Technical Support Specialist IJackson, WIAssociate's degree or equivalent from two-year College or Technical school desired; or two to four years related customer service/troubleshooting experience and/or training; or equivalent combination of education and experience. The Technical Support Specialist will strive to provide the highest level of customer service, by clearly communicating technical solutions in a user-friendly, professional manner.
Escalation Support Specialist (Automotive Customer Support) TTECEscalation Support Specialist (Automotive Customer Support)Dearborn, MIIn this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI , you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.
NewIT Helpdesk Specialist Synerfac Technical StaffingIT Helpdesk SpecialistMoorestown, NJResponsibilities: * Configure, maintain, and troubleshoot Windows-based desktops, laptops, servers, and network infrastructure while providing help desk support, user account management, and technical assistance for hardware, software, and the Inventory Control System (ICS). * Perform routine maintenance, support the administration and validation of computerized systems and the ICS, maintain hardware and software documentation, assist with user training, and contribute to system improvements.
IT SPECIALIST - SR. IT SPECIALIST - Microsoft Entra ID & Active Directory Specialist Southwest Research Institute - FulltimeIT SPECIALIST - SR. IT SPECIALIST - Microsoft Entra ID & Active Directory SpecialistSan Antonio, TXFull timeEvaluate and modernize legacy identity components such as ADFS and on-premises IAM tooling, manage and execute multiple identity modernization projects simultaneously, and serve as the senior escalation point for complex identity-related helpdesk tickets. Serve as the senior escalation point for identity-related helpdesk tickets, including advanced account provisioning problems, access failures, directory synchronization issues, and application sign-in problems.
LEAD IT SPECIALIST - SR. IT SPECIALIST - Cloud Identity, PKI, and AI Specialist Southwest Research Institute - FulltimeLEAD IT SPECIALIST - SR. IT SPECIALIST - Cloud Identity, PKI, and AI SpecialistSan Antonio, TXFull timeSupport and maintain identity and federation services, including Active Directory (user and group management, roles, delegation), Entra ID app registrations, service principals, Conditional Access, RBAC, ADFS configuration and integration with internal and external applications. Maintain documentation of identity architectures, PKI designs, AI enablement patterns, and change records for audits and future engineers, and research and propose improvements to identity, PKI, certificate lifecycle, and AI enablement, including automation and governance tooling.
Administrative Support Specialist B-1 Div (WBN) - 01.2.01 CredenceAdministrative Support Specialist B-1 Div (WBN) - 01.2.01Tinker Air Force Base, OKNecessary workflow management functions shall include receiving suspense/tasking notices and details from several sources; analyzing suspense’s and taskers for execution assignment; assigning the proper action organizations, action officers and suspense dates; tracking, consolidating and coordinating responses into a single response; PEG, senior functional or PEO approval as needed; formally responding to the tasking organization and closing out the suspense or tasking; and archiving completed actions to enable retrieval from archival storage and electronic records management systems. Duties include, but are not limited to: assigning checklist permissions, loading checklists in MICT, assisting checklist POCs with resolving administrative issues within the toolset, distributing SIP information to checklist POCs and managers, and assisting in developing and maintaining a tracking system for deficiency identification, corrective actions, and closeout.
NewTech Support Specialist OneMain FinancialTech Support SpecialistEvansville, IN$40,000–$48,000 / yearSee OneMain Financial Privacy Policy at https://www.onemainfinancial.com/legal and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Basic technical support for issues related but not limited to desktops, laptops, printers, network infrastructure, iPads, Remote Access, mobile devices, and email.