49 Results for

Help Desk Specialist Jobs in Maryland

Jobs

Baltimore, MD10 days ago

$82,400–$123,600

Specialist’s primary focus will be on driving superior retail execution against our on-premise sales priorities and overarching channel strategies and will be pivotal in managing local market execution, supporting the development and delivery of local business plans in coordination with our distributor management teams, driving increased distribution and availability of our beer portfolio across the market, and ensuring our world class brands are best positioned at retail to optimize sales and market share growth as a leading supplier of beer across the U.S. marketplace. Prioritize local market opportunities to include strategic account development plans, national and regional account integration at the local market level, distributor engagement initiatives in coordination with Constellation distributor management teams, special event support, and comprehensive strategies to further drive retail execution across the on-premise channel at the local market level.

Baltimore, MD11 days ago

$18–$21 Per Hour

Gather details regarding facts, injuries/damages, liability, and insurance coverage to determine the veracity of potential personal injury cases, including auto accidents, premises liability, medical malpractice, and wrongful death matters. Responsibilities:Answer all incoming potential new client (PNC) calls as soon as possible, gather relevant information regarding a client's potential case, and accurately enter details into the lead management system.

Silver Spring, Maryland26 days ago

$25–$28 Per Hour

The NMFS Service Desk Support (Service Desk) is currently the initial point of contact for information technology and program support services for NMFS programs and staff based at the headquarters in Silver Spring, Maryland. The team also supports video teleconference capability used by various NMFS executives on a variety of platforms, including but not limited to: Google Meet, Cisco WebEx, Adobe Connect, GoToWebinar.

Rockville, Maryland30+ days ago

$60,000–$64,000 Per Year

This role serves as the first point of contact for troubleshooting hardware, software, and network issues, resolving routine problems, and escalating more complex incidents when necessary. Troubleshoot and resolve Tier 1–2 issues related to desktops, laptops, mobile devices, printers, software applications, email, and network connectivity.

Rockville, Maryland30+ days ago

$74,000–$79,000 Per Year

This role provides expert-level troubleshooting, supports enterprise systems, leads root cause analysis, and collaborates with system and network administrators to resolve persistent or critical technical incidents. The Help Desk Specialist (Tier 3) serves as the highest internal escalation point for resolving complex technical issues and ensuring the stability of IT systems and infrastructure.

Baltimore, MD11 days ago

$173,000–$295,000 Per Year

Rowe Price’s ETF platform Manage relationships and day-to-day interactions across ETF Capital Markets partners including authorized participants, market makers, institutional sales & trading desks, wealth execution platforms, exchanges, and third-party technology and data vendors Act as the main point of contact with key decision makers across ETF Capital Markets partners to ensure there is efficient liquidity and support in T. $173,000.00 - $295,000.00 for the location of: Maryland, Colorado, Washington and remote workers $190,000.00 - $324,000.00 for the location of: Washington, D.C. $216,000.00 - $350,000.00 for the location of: New York, California Placement within the range provided above is based on the individual’s relevant experience and skills for the role.

Timonium, Maryland9 days ago

We are seeking a reliable and customer-focused IT Service Desk Specialist to provide first-level technical support and ensure seamless IT operations for end users. The ideal candidate has strong problem-solving skills, technical aptitude, and a passion for helping users.

Aberdeen Proving Ground, Maryland15 days ago

Serves as a logistics management specialist concerned with developing, and performing logistics management operations that involve planning, coordinating, and evaluating the execution of Integrated Product Support (IPS) for major complex systems that encompass new and emerging technologies or complicated fielding requirements. Utilizing knowledge of the concepts, principles and practices of IPS elements (i.e. maintenance planning: manpower and personnel; supply support: support and test equipment; training and training devices; technical data; computer resources support; and packaging, handling, storage, transportation, and facilities) for one or more acquisition programs.

Jessup, MD30+ days ago

Full-time

In addition to operational support, the Senior IT Support Analyst actively contributes to problem management, knowledge development, service improvement initiatives, and cross-team collaboration, helping to elevate the overall effectiveness and maturity of IT Service Operations globally. The role has a high level of interaction with end users, IT peers, technical specialists, and external service providers, and plays a key role in maintaining service stability and user satisfaction.

Baltimore, MD30+ days ago

Full-time

Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - is delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.

Annapolis, MD30+ days ago

The Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.

Bowie, MD30+ days ago

This role serves as an escalation point for complex incidents, supports Active Directory and Microsoft 365 platforms, and ensures timely resolution of end-user issues in regulated and large-scale organizational settings. The Senior Help Desk & IT Support Specialist provides advanced Tier II and Tier III technical support for enterprise desktop, server, and messaging environments.

Fort Meade, Maryland13 days ago

$112,000–$179,000 Per Year

Annapolis Junction, MD27 days ago

$7,000–$20,000 Per Year

With a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. Founded in 2007, Columbia Technology Partners is Woman-Owned, Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting committed to solving intricate and sensitive technology issues facing corporations and federal agencies.

Sparks, MD30+ days ago

Full-time

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.

Westminster, MD30+ days ago

$15–$18.32 Per Hour

Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

Waldorf, Maryland30+ days ago

$18–$22 Per Hour

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate.

New!

Columbia, MD5 days ago

$50,000–$60,000

Sealing Technologies, a Parsons company, innovates and delivers high-performance deployable anywhere technologies that push what's possible at the edge, enabling organizations across the globe to solve complex challenges with speed and confidence. In this role, you will support day-to-day IT operations, end-user technology needs, hardware and software troubleshooting, account support, conference room technology, and general infrastructure support across the organization.

Columbia, MD30+ days ago

Full-time

You will conduct site surveys, analyze current configurations, prepare documentation, and ensure efficient installation, maintenance, and troubleshooting of computing and telecommunications equipment. As a Mobility Field Support Specialist, you will provide hands-on technical support for end-user hardware, software, and network systems across multiple sites.

New!

Baltimore, MD6 days ago

Remote

$22.75–$40.50 Per Hour

Support/troubleshoot various educational and communication technology i.e. Turnitin, Zoom, Office 365 products, VoiceThread, Qualtrics, PowerPoint, Excel, Word, Adobe Connect, Poll Everywhere, RPNow, Respondus, Examsoft, Adobe PDF, Shadow Health, Late Nite Labs, etc. The Course Support Specialist will provide support to faculty in the areas of curriculum delivery and course support, which includes syllabi construction, coordination of coursematerials, textbook orders, course evaluations, and technological troubleshooting.

New!

Baltimore, MD4 days ago

Collaborates with the Helpdesk to respond to and resolve end-user service requests, including but not limited to, LAN connectivity issues; network printer configurations; intranet/internet access problems; memory upgrades; performing software installations, upgrades, and configurations; network device and peripheral installations, upgrades, and configurations; troubleshooting and replacement of motherboards, memory, hard drives, sound cards and other components; activation of network drops; and assisting with departmental moves.2. This role is responsible for troubleshooting and incident resolution, supporting system upgrades and rollouts, coordinating with IS teams to diagnose network issues, managing IS assets and hardware lifecycles, and responding promptly to Helpdesk requests related to business applications and system issues.

Waldorf, MD9 days ago

Our founder, transitioning from a distinguished career in healthcare leadership and consulting, established our firm with a clear mission: to empower individuals and families to build generational wealth through strategic real estate investments. Today, TLTsolutions manages a multi-million dollar portfolio primarily focused on the hospitality industry, dedicated to maximizing profitability and asset value while delivering exceptional guest experiences.

New!

Waldorf, MD6 days ago

$18–$22 Per Hour

Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers* The Pest Management Industry is growing - and is a recession resistant line of business* You have a service-oriented mindset that leads you to build loyalty and trust with clients* You hold yourself responsible to commitments* You value being part of a team* You want to join a company that supports the community* Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GAAre you ready to join the Best in Pests? Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs* Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results* Reschedule unserviced accounts within 24 hours* Participate in quality assurance processes, programs, and initiatives* Safeguards customer's privacy and other proprietary informationWhat type of benefits will you receive?*

Annapolis, MD30+ days ago

Remote

Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.

Annapolis, MD30+ days ago

Create and update briefing slides tailored to specific audiences Conduct outreach to various military commands to create more briefing, presentation, and event opportunities for the schedule, helping to increase awareness among active duty military members and their families. + Provide additional assistance as required to the marketing efforts of the team as needed, including idea input for social media posts and feedback from website users gathered at briefings and events.

Fort Meade, Maryland13 days ago

$112,000–$179,000 Per Year

Aberdeen, MD18 days ago

$110,000–$165,000

Conduct Logistics Support Analysis (LSA), including Failure Modes, Effects, and Criticality Analysis (FMECA) and Level of Repair Analysis (LORA), to optimize system reliability, maintainability, and supportability. Establish / lead team in initial provisioning plans, spares lists (SL-3), and repair parts lists for all system components (drones, shelters, power systems, and processing equipment).

Centreville, MD30+ days ago

$21–$26.50 Per Hour

Accountable for assigned reports; of which the following are illustrative, Unusual log in report, Pending Token, Sub-User Admin and Service Fee Exception, CheckFree's Mailbox & Client Connect-Daily NSF, Payments Over 4000, Admin Mods, Positive Pay daily reports, Downloading all reports from online banking, Other reports as they come. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.

New!

Baltimore, MD4 days ago

Full-time

The Technical System Support Specialist provides advanced technical support across enterprise IT environments, ensuring the stability, security, and performance of systems including servers, desktops, virtualization platforms, and enterprise applications. At 1 Alpha Consulting LLC, we deliver excellence across a broad range of consulting, staffing, and operation projects – including technology, engineering, administrative support, management consulting, and enrollment services.

Annapolis, MD30+ days ago

Full-time

Who We Are Looking For As a Renewal Specialistyou willprovide support to our Account Management Team by managing the contract renewal process for select accounts, digitally managing agreements, and assisting external clients with account questions, additions, or deletions, etc. Negotiate any new terms that may arise such as upselling, downgrades, using defined parameters agreed by the business to ensure the clients continued patronage and minimizing any potential revenue loss .

Baltimore, MD26 days ago

$65,000–$85,000 Per Year

Under the direction of the Chief Financial Officer, the EMR Specialist is responsible for facilitating the use and continuous improvement of the EMR and related software programs to maximize their effectiveness. The EMR Specialist works collaboratively with providers, clinical staff, management, and software vendors to implement upgrades and develop training materials, policies, and procedures for EMR system users.

Greenbelt, MD18 days ago

Prepare and assist with SEWP mods, reports, and overall support, including drafting and filing contract documentation, providing first-tier support for help desk tickets, and the processing and tracking of all contracting documents (including letters of authorization, delivery orders, and subcontracting reports). Halvik is a highly successful WOB business with more than 50 prime contracts and 500+ professionals delivering Digital Services, Advanced Analytics, Artificial Intelligence/Machine Learning, Cyber Security and Cutting-Edge Technology across the US Government.

Chester, MD13 days ago

For over 26 years, Aquacare & Fitness Forum Physical Therapy has proudly delivered premier outpatient physical therapy services across Maryland and Delaware as a locally owned and operated practice. Innovative Care: Be part of a dynamic team that integrates cutting-edge techniques and therapies, including aquatic therapy, to deliver the best outcomes for our patients.

Easton, MD29 days ago

$18–$18.75 Per Hour

_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes: + Paid time off, including vacation days, sick days, and holidays .

Salisbury, Maryland30+ days ago

$42,600–$50,000

Join our customer-focused team as a Customer Care Specialist, where your communication skills and service mindset will help support agriculture and rural communities. Position Description: You'll be the first point of contact for customers, handling phone and email inquiries, processing service requests, and supporting digital banking users.

Frederick, MD30+ days ago

Voted the 12th Best Credit Union to work for in the nation and second on the Best Places to Work in Maryland, Nymeo prides itself on providing a positive and fulfilling work environment focused on the credit union principal of people helping people. Primary Function: Maintain and/or coordinate digital channels and core to ensure consistent delivery of Credit Union products and services in a professional, accurate and knowledgeable manner.

Gambrills, Maryland9 days ago

Are you a licensed esthetician or cosmetologist with a passion for lashes, brows, and skin—and also eager to grow into the business side of the industry?. This hybrid role is perfect for someone who thrives in a fast-paced environment, is service-minded, and ready to take on leadership and operational responsibilities.

Salisbury, Maryland28 days ago

$42,600–$50,000

Suitland, MD30+ days ago

$48,000–$55,000 Per Year

Log and track incident and problem issues in the trouble ticketing system throughout the incident and problem lifecycles and communicate with the affected customers to keep them apprised of restoral status in accordance with approved processes and procedures. Inventory user equipment/accessories, send/receive replacement computers/parts, and update the database to reflect the status and resolution of any user problems.

College Park, MD30+ days ago

Experience with supporting Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Microsoft Defender for Cloud and Sentinel, Microsoft Defender for Endpoint Mobile Threat Defense (MTD), Microsoft Endpoint Manager Admin Center, Microsoft Security Administration, Microsoft Office 365, and Microsoft Configuration management service center. Experience with the Microsoft Defender Suite including Microsoft Defender for Endpoint (MDE), Microsoft Defender for Office (MDO), Defender Cloud Apps (MDCA), and Mobile Threat Defender (MTD) is needed, and to assist with deployment of complex architectures based on Microsoft Intune, Endpoint manager, and 365 Defender center.

Annapolis, Maryland30+ days ago

Remote

Bachelor’s degree in systems, business management or related field, or more than 5 years of experience in a systems-related role in patient-facing healthcare settings. Reporting to the Director of Systems Integration, this position is responsible for the implementation, enhancement, and support of clinical applications deployed throughout VIP.

Annapolis, MD30+ days ago

Annapolis Junction, MD30+ days ago

$55,000–$62,000

The usual and customary methods of performing the job functions require the following physical demands: Significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas. The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

Joint Base Andrews, MD30+ days ago

The position requires experience supporting OpenText products and enterprise applications in secure DoD environments, ensuring timely incident response and accurate tracking of user issues and system access. The End User Support Specialist will support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program.

Aberdeen, MD30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Maryland, MD30+ days ago

$66,900–$81,800

This position requires strong technical depth, excellent communication skills, and the ability to support a diverse user population—ranging from everyday office staff to senior leadership—while maintaining high customer satisfaction and meeting service level objectives. In this role, you will deliver expert troubleshooting and “how-to” assistance across Windows and Apple platforms, support network connectivity and collaboration tools, maintain secure and compliant endpoints, and contribute to IT lifecycle and mobility programs.

Maryland, MD27 days ago

$23.08–$28.85

The ideal candidate will provide end-user deskside and remote support for Windows, macOS, and iOS devices, assist with hardware/software troubleshooting, ticket management, endpoint management, and support NIH security compliance requirements. This role supports a fast-paced customer environment and will work closely with federal leads and IT teams to ensure high-quality service delivery, strong documentation, and timely remediation of incidents and security vulnerabilities.

Gaithersburg, Maryland12 days ago

New!

Baltimore, MD5 days ago

Full-time

This position serves as a senior individual contributor within the Statewide Agile Resources and Teams framework and requires extensive experience managing complex public sector modernization initiatives, vendor coordination, governance processes, and enterprise technology programs involving sensitive and regulated data environments. Navitas is seeking an experienced Project Manager to support the Maryland State Department of Education (MSDE), Division of Early Childhood (DEC), and Information Technology Branch (ITB) with IT modernization initiatives related to the Child Care Administrative Tracking System (CCATS).

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Help Desk Specialist Jobs in Maryland

Senior On Premise Market Execution Specialist Constellation Brands

Bilingual Law Firm Intake Specialist WGK Personal Injury Lawyers

Help Desk Specialist Entarian

Help Desk Specialist (Tier 1–2) / Application Support Specialist Goldbelt, Inc.

Help Desk Specialist (Tier 3) / Application Support Specialist Goldbelt, Inc.

ETF Capital Markets Specialist T. Rowe Price

IT Service Desk Bill Alexander Ford Lincoln

Integrated Logistics Specialist Entarian

Sr IT Support Specialist Baltimore Aircoil Company, Inc.

IT Support Specialist Chimes International Limited

User Support Specialist Serco

HelpDesk Specialist Business Management Associates, Inc.

Intelligence Management Specialist - Network/System Admin Peraton

Customer Support Specialist 2 Columbia Technology Partners

Pension Specialist Zenith American Solutions

Health Information Specialist I Datavant

Customer Service Specialist Orkin

IT Specialist Sealing Technologies, a Parsons Company

Mobility Field Support Specialist Independent Software

Course Support Specialist (Academic Affairs) Johns Hopkins Hospital

Field Support Specialist Kennedy Krieger Institute

Guest Services Specialist: Engagement Hilton Hotels

Customer Service Specialist Orkin, LLC

Information Specialist Serco

Junior Marketing Specialist Serco

Intelligence Management Specialist = Network/System Admin Peraton

Logistics Specialist LufCo

Digital Banking Specialist Shore United Bank

Technical System Support Specialist 1 Alpha Consulting

Renewal Specialist Crisis24

Electronic Medical Records (EMR) Specialist Mid-Atlantic Nephrology Associates PA

Sr. Contracts Specialist Halvik

Exercise Specialist / Rehabilitation Tech- Chester Maryland Aquacare & Fitness Forum Physical Therapy

Delivery and Installation Specialist Aaron's Inc

Customer Care Specialist AgFirst

Digital Channels Specialist Nymeo Federal Credit Union

Lash Technician/Skincare Specialist Amazing Lash Studio

Customer Care Specialist Horizon Farm Credit, ACA

Helpdesk Specialist Tier 1 Tria Federal

Microsoft Defender Specialist - Active TS/SCI with CI Poly ENS Solutions, LLC

Systems Integration Specialist Vision Innovation Partners Support Center

HR Specialist Serco

IT Field Support Specialist (Hardware Technician) Cinteot

End User Support Specialist Excentium, Inc.

Reporting Specialist Maximus

Desktop Support Technician, Senior LCG, Inc.

Desktop Support Technician, Junior LCG, Inc.

End User Support Technician Tier 2 designDATA

26-2269: Project Manager - Baltimore, MD Navitas Business Consulting

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