69 Results for

Help Desk Technician Jobs in Maryland

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New!

Frederick3 days ago

$20–$24 Per Hour
Temporary
Contractor

May require an associate’s degree in a related area and 0-3 years of experience in the field or in a related area. Experience working on driver repairs/dry-work/break-fix.

Aberdeen, MD11 days ago

$175,000–$175,000 Per Year

Coordinate with the Global Logistics Manager and Warehouse Manager to support network-enabled inventory systems, asset tracking software, and ERP tools. · Manage daily network operations, including monitoring, performance optimization, and resolving network faults supporting all contract personnel.

Annapolis, MD30+ days ago

Our team includes experts from ICSI, a leader in managed IT services, known for increasing IT and security maturity levels. About us: ICSI is a leading Managed Service Provider (MSP) dedicated to delivering top-notch IT solutions to our clients.

Frederick, Maryland30+ days ago

$45,000–$50,000 Per Year

Possess the ability to fulfill any and all office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer entry, participating in filing activity, lifting and carrying office supplies. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area for 2018 through 2025.

Laytonsville, MD16 days ago

Full-time

Position Description: The Helpdesk Technician is responsible for technical support assisting end users with their day-to-day technical duties and issues. With a multi-state presence and a small company feel, our mission is to provide opportunities for our people, take care of our customers, and be good stewards of the environment and our community.

Baltimore, Maryland30+ days ago

$19–$21 Per Hour

Minimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi-Protocol Label Switching (MPLS), VoIP, and Cisco routers. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Ellicott City, MARYLAND30+ days ago

Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory .

Rockville, Maryland30+ days ago

$74,000–$79,000 Per Year

This role provides expert-level troubleshooting, supports enterprise systems, leads root cause analysis, and collaborates with system and network administrators to resolve persistent or critical technical incidents. The Help Desk Specialist (Tier 3) serves as the highest internal escalation point for resolving complex technical issues and ensuring the stability of IT systems and infrastructure.

Maryland, MD30+ days ago

$100,000–$140,000

Additionally, the candidate will serve as the primary technical escalation point for the team, demonstrating strong hands-on expertise in Active Directory (including OU structure), endpoint management tools such as JAMF and SCCM, and mobile device management platforms like Intune or MobileIron. The ideal candidate will also lead day-to-day contract and project activities across multiple task areas, including scheduling meetings, briefing stakeholders, and tracking actions to closure, while keeping leadership informed of mission-impacting issues such as outages or security events.

Patuxent River, MD30+ days ago

$35,000–$50,000 Per Year

Review and validate data within the NMCI Enterprise Tool (NET) to ensure accuracy of delivery orders and proper resource allocation, including support for equipment technical refresh initiatives. Two (2) years of experience help desk support experience, network troubleshooting, critical thinking, analytical, and problem-solving skills.

Patuxent River, MD30+ days ago

$60,000–$80,000 Per Year

This position will be based in our customers Patuxent River, MD on a rotational first and second shift .This position will entail supporting the Naval Air Systems Command (NavAir) Leveraging Innovative Framework and Technology (LIFT), in particular, the Digital Analytics, Infrastructure and Technology Advancement (DAiTA) Group. Great Hill Solutions is seeking a highly motivated Quality Assurance Help Desk Analyst to support our government customer with network system administration in support the model based systems engineering support team.

New!

Baltimore, MD1 day ago

Full-time

At 1 Alpha Consulting LLC, we deliver excellence across a broad range of consulting, staffing, and operation projects – including technology, engineering, administrative support, management consulting, and enrollment services. Meaningful work that drives positive results for organizations, clients, and communities in fields ranging from technology and management consulting to outreach, engineering, and operations.

Silver Spring, Maryland23 days ago

$25–$28 Per Hour

The NMFS Service Desk Support (Service Desk) is currently the initial point of contact for information technology and program support services for NMFS programs and staff based at the headquarters in Silver Spring, Maryland. The team also supports video teleconference capability used by various NMFS executives on a variety of platforms, including but not limited to: Google Meet, Cisco WebEx, Adobe Connect, GoToWebinar.

Rockville, Maryland30+ days ago

$60,000–$64,000 Per Year

This role serves as the first point of contact for troubleshooting hardware, software, and network issues, resolving routine problems, and escalating more complex incidents when necessary. Troubleshoot and resolve Tier 1–2 issues related to desktops, laptops, mobile devices, printers, software applications, email, and network connectivity.

Annapolis, MD30+ days ago

$13.50–$19.80 Per Hour

They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

Columbia, MD30+ days ago

$17.15–$20.15 Per Hour
Part-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Mechanicsville, MD18 days ago

$17.15–$20.15 Per Hour
Full-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.

Maryland, MD12 days ago

$23.08–$28.85

The ideal candidate will provide end-user deskside and remote support for Windows, macOS, and iOS devices, assist with hardware/software troubleshooting, ticket management, endpoint management, and support NIH security compliance requirements. This role supports a fast-paced customer environment and will work closely with federal leads and IT teams to ensure high-quality service delivery, strong documentation, and timely remediation of incidents and security vulnerabilities.

Rockville, Maryland22 days ago

$68,000–$70,000 Per Year

Assuming responsibility for assisting Government staff with remediation of security incidents including but not limited to: removal of the threat or vulnerability, removal of End-of-Life software, manually patching, anti-virus scans, manual update of automated patching software, malware scans, and device re-image Qualifications: Experienceand Qualifications. TheTechnicianmust be responsible for immediate escalation of security incidents found in theclientenvironments as reported by the NIH Incident Response Team (IRT) and the appropriate ISSO.The technician must work with the customer to resolve incidentsand escalate to Tier 3 SMEs if resolution is not found.

Hagerstown, MD30+ days ago

$19–$23 Per Hour

windows, outlook, o365, win 7, win 10, active directory, Desktop, Support, Help Desk, Troubleshoot, Windows 10, Support, Active directory, Troubleshooting, Customer service, Help desk, Technical support, Office 365, Outlook, Imaging, Deployment, Troubleshooting hardware, O365, Ticketing system, Imaging software, Printer support, Desktop hardware, Desktop, Microsoft office, Hardware support, Hardware, Printers, Software Installation, Phone support, Network connectivity, Exchange, ServiceNow, Help desk support, Application support, Customer support. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

Columbia, MD8 days ago

This is a hands-on role where you'll spend time throughout the office troubleshooting issues, setting up and maintaining computers and mobile devices, helping with hardware and software installs, and making sure employees have the tools they need to do their jobs successfully. This role is ideal for someone early in their IT career who wants real exposure to day-to-day technology support across an entire organization - from troubleshooting hardware and software issues to helping employees face-to-face throughout the office.

Maryland, MD30+ days ago

$30–$38

Certifications : Demonstrated ability to leverage AI-powered tools (e.g., ChatGPT, Microsoft Copilot) to enhance productivity in desktop support operations, including troubleshooting technical issues, generating incident reports, documenting resolutions, developing user training materials, and guiding team members in using Microsoft 365 Copilot to improve collaboration, streamline workflows, and accelerate issue resolution. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

Capitol Heights, MD8 days ago

Full-time

As dancker continues to grow and modernize, we are investing in scalable technology solutions, strong infrastructure, and exceptional support experiences that empower our teams to do their best work every day. The IT Support Technician will serve as the first point of contact for end users, helping troubleshoot and resolve issues both remotely and in person while maintaining a high level of customer service.

Towson, MD14 days ago

$50,000–$65,000 Per Year

The Junior IT Technician will triage incoming technology needs, solve hardware and software issues, support desk equipment and computers, and use Splashtop to provide remote support when an issue does not require an in-person visit. Troubleshoot existing network issues such as slow connections, Wi-Fi drops, printer/scanner connectivity, DHCP/DNS symptoms, VLAN or SSID access issues, and physical cable failures.

Maryland, MD30+ days ago

$28–$32

Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and macOS (Big Sur, Monterey and later) environments, including OS configuration, troubleshooting, and performance optimization. Salary at LCG is determined by various factors, including but not limited to role, location, the combination of education/training, knowledge, skills, competencies, certifications, and work experience.

Millersville, MD30+ days ago

This position provides both remote and onsite support for client environments, ensuring uninterrupted business operations through prompt issue resolution, proactive system maintenance, and effective collaboration with end-users and higher-tier support teams. Strong analytical skills to diagnose and resolve technical issues promptly, utilizing systematic troubleshooting methodologies to address both hardware and software challenges effectively.

Bowie, MD30+ days ago

This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.

Millersville, MD30+ days ago

Strong analytical skills to diagnose and resolve technical issues promptly, utilizing systematic troubleshooting methodologies to address both hardware and software challenges effectively. Proficient in configuring and troubleshooting wireless networks, ensuring seamless connectivity and addressing issues related to signal strength, security, and network performance.

Gaithersburg, Maryland9 days ago

Rockville, MD30+ days ago

Escalates incident to the appropriate team when the incident cannot be resolved by Tier 2. Qualifications: Requires a high school diploma/GED and 3 years of Desktop Support experience. Has advanced technical skills and knowledge of the technical environment regarding applications, operating systems, machine configurations, and networked devices.

Beltsville, MD30+ days ago

$50,000–$65,000 Per Year

Collaborating closely with Systems Administrators to troubleshoot server problems and document all changes, issues, and problems related to server maintenance. Salary at Seneca is based on a variety of factors including but not limited to location, experience, skill set, performance, licensure and certification, as well as contract-specific affordability and organizational requirements.

Annapolis Junction, Maryland30+ days ago

$55.38–$75.97 Per Hour

Experience configuring and managing UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. Compensation at EverWatch is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.

Bethesda, MD23 days ago

$70,000–$85,000

Resource Management Concepts, Inc. (RMC) is seeking a Help Desk Representative to provide Tier 0, I, and II IT and cybersecurity support services for our Navy customer onsite at the Washington Navy Yard (WNY) in Washington DC. Salary at RMC is determined by various factors, including but not limited to location, a candidate's specific combination of education, knowledge, skills, competencies, and experience, as well as contract-specific requirements.

Baltimore, Maryland30+ days ago

Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.

Sparks, MD30+ days ago

Full-time

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day. Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.

Jessup, MD30+ days ago

$18–$24 Per Hour

We're looking for someone ready to step in, learn quickly, and become a key player in a high-demand, high-growth part of our business. If you're the kind of person who'd rather be outside making things better than staring at a screen all day, you'll fit right in!

Hagerstown, MD30+ days ago

Whether you are a veteran Army 15-series, an Air Force 1A8, a Navy CT or other similar MOS looking to transition your cryptologic or technical skills to flight test, you bring the focus and work ethic required for high-stakes airborne sensor testing. You are the type of professional who can manage a multi-modal sensor suite (SAR, EO/IR, EW) in high-pressure environments, possessing the common sense and technical ability to operate systems and troubleshoot hardware or software faults mid-mission.

Ft Meade, MD30+ days ago

Escalates incident to the appropriate team when the incident cannot be resolved by Tier 2. Must be able to provide occasional surge and Battle Assembly Weekend support. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.

Salisbury, MD30+ days ago

In addition to the essential functions listed above, the employee is expected to exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as neat and clean as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. Determine cause of malfunction; use manufactures approved troubleshooting guides, test drive, or refer to manufactures on-line or printed service manuals as necessary.

Baltimore, MD30+ days ago

This position requires the incumbent to work in an environment where there may regular exposure to the following: General M-F with occasional weekend activity, hours are dependent upon the project and site access and often extend beyond the normal workday. The Field Installation Technician will beresponsible for performing field service, including installation and onsite service support, on Planar hardware and software products.

Frederick, MD30+ days ago

Hitec Power maintains Rotary Uninterruptible Power Systems (Backup Power), provides great customer service, and operates an emergency response service 24 hours a day. Hitec Power Protection Inc. is presently accepting applications for experienced Industrial Power Generation Service Technicians for the US East Coast region, situated in Sterling, VA and Fredrick, MD.

Annapolis, MD30+ days ago

Remote

Be able to work in areas with drafts, loud noise, temperature variation/high heat, confined (crawl) spaces, climb dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift up to 50 pounds (without assistance) with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.

Grantsville, Maryland25 days ago

As a Field Installation Technician supporting our Proximity Systems team, you’ll play a key role in installing and commissioning advanced safety technology on equipment at ports and terminals across the United States. Support multiple installation approaches including independent installs, hybrid installs alongside customer teams, and customer-supported deployments .

New!

Gambrills, Maryland6 days ago

Are you a licensed esthetician or cosmetologist with a passion for lashes, brows, and skin—and also eager to grow into the business side of the industry?. This hybrid role is perfect for someone who thrives in a fast-paced environment, is service-minded, and ready to take on leadership and operational responsibilities.

Forest Hill, MD30 days ago

Window Genie is a nationally ranked home service franchise dedicated to improving the look and value of homes in the community through various services such as window cleaning, window tinting, pressure washing, gutter cleaning, and holiday lighting. *All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Window Genie® franchise system within a specified geographical area.

Forest Hill, MD30 days ago

Hagerstown, MD30+ days ago

$18.76–$27.50 Per Hour

At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) , you’re more than just a number. CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/)

New!

Maryland, MD6 days ago

$58,000–$70,000

Position Overview: We are seeking a highly skilled and customer-focused Audio Visual (AV) Technician, Associate to support conference room technologies, hybrid meeting environments, and enterprise collaboration tools for a federal healthcare/research organization. The AV Technician, Associate will provide operational support, troubleshooting, installation, maintenance, and it helpdesk support, end-user training for audio/video conferencing systems across multiple facilities.

Hagerstown, MD30+ days ago

Delmar, MD30+ days ago

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Help Desk Technician Jobs in Maryland

Technical Support Technician Company Confidential

Network Manager BERING STRAITS PROFESSIONAL SERVICES LLC

Help Desk Technician Tier 2 International Computer Sciences Inc

Help Desk Support Technician and Junior SaaS Solutions Engineer Edgewater Federal Solutions, Inc.

Help Desk Technician Ruppert Companies

Help Desk Support Technician DecisionPoint | Cortek

IT Help Desk Support - Level II K2 Staffing

Help Desk Specialist (Tier 3) / Application Support Specialist Goldbelt, Inc.

Help Desk Manager / Project Manager LCG, Inc.

Help Desk Analyst: Patuxent River, MD ATOLLO

Quality Assurance Help Desk Analyst Seneca Holdings

Service Desk Technician 1 Alpha Consulting

Help Desk Specialist Entarian

Help Desk Specialist (Tier 1–2) / Application Support Specialist Goldbelt, Inc.

Service Desk Tech I CompuCom

Patient Service/Front Desk Coordinator Part Time MyEyeDr.

Patient Service/Front Desk Coordinator MyEyeDr.

Desktop Support Technician, Junior LCG, Inc.

Desktop Support Technician - Tier 2 CTIS, Inc.

Desktop Support Technician -London, KY Masco Corporation

IT Desk Support Analyst American Pest

Desktop Support Technician, Senior LCG, Inc.

IT Support Technician dancker

Junior IT Technician Stouffer Legal

Desktop Support Technician, Associate LCG, Inc.

MSP Tier 2 Technician OmegaCor Technologies

Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIES

MSP - IT Client Support Technician OmegaCor Technologies

End User Support Technician Tier 2 designDATA

Desktop Tier 2 Technician AAC Inc

Tier 1 Data Center Technician Seneca Holdings

Helpdesk Technician Everwatch

Workstation Technician Resource Management Concepts, Inc.

IT Service Technician Govcio LLC

Retirement Benefits Technician Zenith American Solutions

Plant Healthcare (PHC) Technician Prestige Tree Experts

Flight Test Technician WGS SYSTEMS LLC

Tier 2 Deskside Technician AAC Inc

Diesel Technician Transteck Inc - Salisbury

Field Installation Technician - DC Metro Area Planar Systems

Field Service Technician HITEC Power Protection

Engineering Technician (Mid) - 100% Remote Serco

Field Installation Technician - Proximity Systems Pillar Innovations

Lash Technician/Skincare Specialist Amazing Lash Studio

Home Services Technician Window Genie of Bel Air Aberdeen and Parkville

Window Cleaning/Pressure Washing Technician Window Genie of Bel Air Aberdeen and Parkville

Field Technician II (Overnight Travel Required) CompuCom

AV Technician, Associate LCG, Inc.

Diesel Technician Transteck Inc - Hagerstown

Diesel Technician Transteck Inc - Freightliner of Delmarva

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