Senior Project Support / Federal Travel Help Desk Specialist - NASA Glenn Research Center ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - NASA Glenn Research CenterCleveland, OHRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
NewSenior Help Desk Specialist - Remote Tier II Weltman, Weinberg & Reis Co., LPASenior Help Desk Specialist - Remote Tier IICincinnati, OHRemoteThis role acts as the primary technical escalation point for Level 1 Help Desk, troubleshooting complex technical issues, and ensuring efficient ticket management. The ideal candidate will have at least 2 years of experience in a help desk environment and advanced skills in Windows 11 and Microsoft Office 365.
NewHealthcare IT Help Desk Specialist - Hybrid in Akron Integra Connect LLCHealthcare IT Help Desk Specialist - Hybrid in AkronAkron, OHA BS/BA in IT/CS and 2–3 years of help desk experience are preferred, with strong Microsoft Office proficiency and excellent communication in a fast-paced#J-18808-Ljbffr. This hybrid role requires local candidates from Akron, OH, ready to provide front-line IT support to employees and contractors.
NewHelp Desk Specialist - IT Russell TobinHelp Desk Specialist - ITColumbus, OH$19–$21 / hourResponsibilitiesAnswer IT support calls and resolve issues quicklyProvide excellent customer service with active listening and empathyUse a knowledge base and ticketing system to track and solve problemsCommunicate clearly via phone, chat, and documentationCollaborate with teams and follow company policiesQualificationsHigh school diploma or GED (plus relevant work experience)2-5 years of chat support experience in a fast-paced settingStrong problem-solving skills & self-motivationAbility to troubleshoot software & hardware issuesSeniority levelEntry levelEmployment typeContractJob functionFinance and Information TechnologyIndustriesIT Services and IT Consulting and Financial Services#J-18808-Ljbffr. - $21.00/hrContract: 12 months (potential for extension or permanent hire)A large financial services company is looking for a IT Service Desk Agent to provide top-notch technical support.
NewIT Help Desk Specialist: Frontline User Support National Safety ApparelIT Help Desk Specialist: Frontline User SupportCleveland, OHReporting to the Director of Operational Systems, this role requires strong customer service, solid troubleshooting, and knowledge of Windows, Microsoft 365, and Active Directory with travel flexibility as needed.#J-18808-Ljbffr. National Safety Apparel, Inc. is seeking an on-site Help Desk Administrator in Cleveland, OH to deliver front-line IT support for staff.
Help Desk Support Specialist Sr. Weltman Weinberg & Reis Co LPAHelp Desk Support Specialist Sr.Cincinnati, OH$23.94–$31.15 / hourValidates all support tickets destined for Desktop Support by performing root-cause analysis to ensure the issue genuinely requires a physical desk-side visit, hardware replacement, or reimaging. Advanced Remote Troubleshooting: Diagnoses and resolves complex software compatibility, registry, and operating system issues for Windows 11 and Microsoft Office 365 beyond basic installation.
Help Desk Specialist LancesoftHelp Desk SpecialistCincinnati, OH$23Respond to client staff’s telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT. Record inquiries, repair and service requests, resolve or direct requests to appropriate technical area or vendor, track status and follows up to ensure client satisfaction.
NewIT Help Desk Specialist Fast-Paced Tech Support InversetechIT Help Desk Specialist Fast-Paced Tech SupportCincinnati, OHWe are looking for someone with Help Desk Support experience, strong problem-solving skills, and excellent communication abilities. In this role, you will open support tickets, diagnose issues, and provide assistance for IT Voice and Data Infrastructure.
NewHelp Desk Specialist II - 505754 Delaware Nation IndustriesHelp Desk Specialist II - 505754Wright-Patterson Air Force Base, OhioIn this role, DNI helps maintain an effective information management framework that supports the timely deployment, reliable operation, and continuous improvement of information systems critical to AFRL’s research mission. Delaware Nation Industries provides organizational support to the Air Force Research Laboratory (AFRL) at Wright-Patterson Air Force Base, Ohio.
NewHelp Desk Specialist I - 505751 Delaware Nation IndustriesHelp Desk Specialist I - 505751Wright-Patterson Air Force Base, OhioThis support includes tasks to ensure an effective Information Management concept and structure that fosters timely deployment and optimal operation of Information Systems to support the research of the AFRL mission. Delaware Nation Industries is currently providing organizational support to the AFRL at Wright Patterson Air Force Base, OH.
NewOnsite IT Support Specialist I Fast, Friendly Help Desk giftHEALTHOnsite IT Support Specialist I Fast, Friendly Help DeskColumbus, OHThis role involves responding to IT requests, resolving common technical issues, and documenting all interactions in the IT service management system. Gifthealth Inc in Columbus, Ohio is seeking an IT Support Specialist I to serve as the first point of contact for technical support.
Help Desk Technician Brewer Science, Inc.Help Desk TechnicianCincinnati, OHDiagnose and resolve common hardware and software issues, such as printer problems, software installations, networking, password resets, and other computer-related technology. Identify and escalate more complex or unresolved issues to senior level technicians and specialists or other IT teams, providing necessary context and documentation.
NewIT Help Desk Technician: Tier 1 Support Pro University of CincinnatiIT Help Desk Technician: Tier 1 Support ProCincinnati, OHInternal applicants apply via SuccessFactors; this role emphasizes prompt customer service, problem recognition, and adherence to SLAs while supporting end users across campus.#J-18808-Ljbffr. You will diagnose issues, provide remote Tier 1 guidance, and escalate complex problems to subject matter experts as needed.
NewHelp Desk Technician - Dayton Brewer Science, Inc.Help Desk Technician - DaytonDayton, OHDiagnose and resolve common hardware and software issues, such as printer problems, software installations, networking, password resets, and other computer-related technology. Identify and escalate more complex or unresolved issues to senior level technicians and specialists or other IT teams, providing necessary context and documentation.
Front Desk Specialist Innvite HospitalityFront Desk SpecialistSidney, OHFull timePractice superior guest service at all times making sure to attend to all guest requests, inquiries and concerns immediately insuring that hotel guests are satisfied. Handle guest complaints and/or pass them to the right managerial channels immediately.
IT Service Desk Specialist Union Home Mortgage CorpIT Service Desk SpecialistStrongsville, OHThe goal is to support, educate and train decentralized office employees on applications and technology to diminish recurring future support requests and make each employee feel well supported and comfortable with technology. Familiarity with or experience in troubleshooting LAN hardware/software, desktop devices and end user applications on mid-range systems, cloud and mobile devices.
Front Desk Specialist - Mercy Anderson - Outpatient Wound Care Center Bon Secours Mercy Health IncFront Desk Specialist - Mercy Anderson - Outpatient Wound Care CenterCincinnati, OHMercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care.
Front Desk Specialist - Mercy Anderson - Outpatient Wound Care Center Mercy HealthFront Desk Specialist - Mercy Anderson - Outpatient Wound Care CenterCincinnati, OHMercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care.
Service Desk Analyst Pyramid, IncService Desk AnalystColumbus, OH$18–$19 / hourFull timeFix/Troubleshooting: password, network, connectivity, HW/SW, mobile apps, printers, application errors, VPN, etc Will be looking for them to help maintain service levels; provide adequate customer service; protect the assets of NW and their associates; understand the concept of Social Engineering as they’re the front door of NW; always looking for new ways to improve the process. Key Requirements and Technology Experience: Key skills: - Must have at least one year of experience as a "service desk analyst" OR "help desk analyst" OR "IT support specialist" OR "technical support specialist".
DAS MARCS: Service Desk 1 LancesoftDAS MARCS: Service Desk 1Columbus, OH$21.29G., enters meta-data into repositories, performs loading validation, executes unit or system test scripts, provides maintenance support for application software, develops, organizes, files, and maintains platform specific documentation). (23) carry out instructions in written, oral or picture form;(24) understand manuals & verbal instructions technical in nature;(25) stay abreast of current technologies in area of IT assigned;(26) deal with problems involving several variables in familiar context.
Service Desk Analyst Pyramid Consulting, IncService Desk AnalystColumbus, OHRemote$18–$19 / hourWill be looking for them to help maintain service levels; provide adequate customer service; protect the assets of NW and their associates; understand the concept of Social Engineering as they’re the front door of NW; always looking for new ways to improve the process. Must be able to provide technical support to diagnose, analyze, research and resolve moderately complex computer problems while minimizing the impact of service interruptions.
Asset Management - Sales Desk Manager - Executive Director JPMorgan Chase Bank, N.A.Asset Management - Sales Desk Manager - Executive DirectorColumbus, OHFull timeOur wide array of financial strategies - equity, fixed income, cash management, currency, asset allocation, alternative asset classes - allow investors to find strategies to help navigate dynamic markets. Help the ICA team deliver the full JP Morgan client experience by showing them how to partner with Private Alternatives, Defined Contribution Specialists, Models Specialists and Portfolio Insights Specialists and the entire roster of JPM partners.
Front Desk team member HealthSource ChiropracticFront Desk team memberFairlawn, OhioAccess ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career. Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care– in order to provide each patient with a unique treatment care plan!
NewClinic Front Desk Float - OrthoNeuro SCA HealthClinic Front Desk Float - OrthoNeuroDublin, OhioAs part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Overview: OrthoAlliance is a nationally leading patient-centered, physician-led management services organization that helps orthopedic practices grow and thrive in an evolving healthcare landscape.
Offensive Security Support Specialist CloudWaveOffensive Security Support SpecialistChagrin Falls, OH$55,000–$80,000 / yearThe right candidate will work alongside experienced cybersecurity professionals, gain exposure to a wide range of technologies and security tools, and help improve the processes that scale how we deliver services. This full-time Offensive Security Support Specialist role supports our Security Risk Assessment and Penetration Testing teams through a blend of operational coordination, technical execution, and client support.
IT Support Specialist CSM Companies IncIT Support SpecialistRichfield, OHMaintain helpdesk and Project Management records of daily communication transactions, problems and remedial actions taken or installation activities. Escalate major hardware or software problems or defective products to tier 2 support (technicians or Help Desk Manager) or tier 3 (vendors) for service.
Store Technical Support Specialist Proteam SolutionsStore Technical Support SpecialistColumbus, OHThe ideal candidate thrives in a fast-paced support environment, enjoys helping others, and can confidently troubleshoot technical and operational issues while maintaining a positive customer experience. Success in this role requires strong troubleshooting abilities, attention to detail, accurate documentation, and the ability to remain composed during both routine and urgent situations.
Support Specialist, Online Learning & Academic Technology Cuyahoga Community CollegeSupport Specialist, Online Learning & Academic TechnologyCleveland, OHThis position coordinates and completes technical assignments related to the Level 2 Help Desk LMS and academic technology issues by working closely with the Online Learning and Academic Technology OLAT staff, faculty, and administrative departments and students to promote faculty and student success. The Online Learning & Academic Support Specialist will use specialized knowledge to provide technical assistance in learning management system LMS administration Level 2 and Level 3 help desk liaison support and institutional online content management to the College.
IT Specialist Leidos Holdings IncIT SpecialistBeavercreek, OH$92,300–$166,850 / yearResponsibilities include monitoring system operations, applying patches and updates, reviewing performance logs to identify anomalies, troubleshooting technical issues, and recommending system configurations and functional improvements to support operational and customer requirements. The ideal candidate will work closely with system administrators, cybersecurity personnel, network engineers, and operational teams to ensure reliable system performance, compliance with security requirements, and operational readiness across multiple technology platforms.
Travel management Specialist GnostechTravel management SpecialistWright-Patterson AFB, OHGnostech is seeking a Travel Management Specialist to provide travel support and assistance to staff through the Defense Travel System and help desk services. Advanced knowledge of and experience with DTS and Defense Joint Travel Regulations, and Department of Defense Financial Management Regulations as they relate to travel.
Information Technology/Assurance Specialist II (IT/IA 2) (TS, w/ SCI Eligibility) - RedTrace Technologies IncInformation Technology/Assurance Specialist II (IT/IA 2) (TS, w/ SCI Eligibility) -Wright-Patterson AFB, OHFull timeThe IT/IA primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. We are seeking an Information Technology/Assurance Specialist II to carry out the following duties and responsibilities: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Customer Support Specialist GreentreeCustomer Support SpecialistReynoldsburg, OhioIn conjunction with management/employee communication and discussions regarding performance and goals, employees are expected to seek out and pursue development opportunities to meet emerging organizational skill requirements in combination with their own personal growth needs. SOME RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: Provide Enterprise Customer Service Center support, which includes handling inbound calls and email inquiries to ensure customer needs are identified, addressed, and documented in the appropriate system.
IT Specialist Next Level ExchangeIT SpecialistSolon, OhioAs an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. As a nationally recognized executive search firm, DRI consistently ranks among the best in the industry for delivering superior results.
NewNetwork Operations Specialist - 2nd Shift Total Quality Logistics LLCNetwork Operations Specialist - 2nd ShiftCincinnati, OHAbout the Role: The NOC Specialist is responsible for monitoring critical technology services, coordinating incident response, analyzing operational data, and supporting service restoration to maintain business continuity. Support Senior NOC Specialists and Site Reliability Engineers with second-level network, server, application, and infrastructure incident management, with a focus on rapid service restoration.
ERP Support Specialist trak groupERP Support SpecialistCincinnati, OHWe are seeking an ERP Support Specialist to provide functional support for multiple ERP platforms while serving as the primary liaison between business users, technical support teams, and managed service providers. This role is responsible for troubleshooting system issues, coordinating resolutions, supporting ERP enhancements, and ensuring users can effectively utilize ERP solutions to meet business objectives.
Offensive Security Support Specialist Park Place International LLCOffensive Security Support SpecialistOH$55,000–$80,000 / yearThe right candidate will work alongside experienced cybersecurity professionals, gain exposure to a wide range of technologies and security tools, and help improve the processes that scale how we deliver services. This full-time Offensive Security Support Specialist role supports our Security Risk Assessment and Penetration Testing teams through a blend of operational coordination, technical execution, and client support.
NewSAP ME/MII Specialist (can be remote- US) Parker Hannifin CorpSAP ME/MII Specialist (can be remote- US)Akron, OHRemoteParker offers competitive benefit programs, including: Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. Accountable for delivery of technical systems/solutions, plus the architecture and documentation within their area of technical expertise, supporting enterprise and global environments while focused on continuous improvement in support of the IT strategic vision and roadmap.
Administrative Support Specialist B-52 - 1.3.27 CredenceAdministrative Support Specialist B-52 - 1.3.27Wpafb, OhioNecessary workflow management functions shall include receiving suspense/tasking notices and details from several sources; analyzing suspenses and taskers for execution assignment; assigning the proper action organizations, action officers and suspense dates; tracking, consolidating and coordinating responses into a single response; PEG, senior functional or PEO approval as needed; formally responding to the tasking organization and closing out the suspense or tasking; and archiving completed actions to enable retrieval from archival storage and electronic records management systems. Duties include, but are not limited to: assigning checklist permissions, loading checklists in MICT, assisting checklist POCs with resolving administrative issues within the toolset, distributing SIP information to checklist POCs and managers, and assisting in developing and maintaining of a tracking system for deficiency identification, corrective actions, and closeout.
IT Support Specialist Mid-City Electric/TechnologiesIT Support SpecialistWesterville, OhioAs the first point of contact for our internal IT needs, you’ll play a vital role in keeping our systems running smoothly, ensuring a seamless experience for our employees while contributing to innovative process improvements. Here at Mid-City Electric, you’re not just joining a company, you’re joining a community that takes pride in building something bigger together.
Administrative Support Specialist B-2 Div (WBZ) - 01.06.01 CredenceAdministrative Support Specialist B-2 Div (WBZ) - 01.06.01WPAFB, OHNecessary workflow management functions shall include receiving suspense/tasking notices and details from several sources; analyzing suspense’s and taskers for execution assignment; assigning the proper action organizations, action officers and suspense dates; tracking, consolidating and coordinating responses into a single response; PEG, senior functional or PEO approval as needed; formally responding to the tasking organization and closing out the suspense or tasking; and archiving completed actions to enable retrieval from archival storage and electronic records management systems. Duties include, but are not limited to: assigning checklist permissions, loading checklists in MICT, assisting checklist POCs with resolving administrative issues within the toolset, distributing SIP information to checklist POCs and managers, and assisting in developing and maintaining of a tracking system for deficiency identification, corrective actions, and closeout.
Administrative Support Specialist B-52 Div (WBD) - 1.3.27 CredenceAdministrative Support Specialist B-52 Div (WBD) - 1.3.27WPAFB, OHNecessary workflow management functions shall include receiving suspense/tasking notices and details from several sources; analyzing suspenses and taskers for execution assignment; assigning the proper action organizations, action officers and suspense dates; tracking, consolidating and coordinating responses into a single response; PEG, senior functional or PEO approval as needed; formally responding to the tasking organization and closing out the suspense or tasking; and archiving completed actions to enable retrieval from archival storage and electronic records management systems. Duties include, but are not limited to: assigning checklist permissions, loading checklists in MICT, assisting checklist POCs with resolving administrative issues within the toolset, distributing SIP information to checklist POCs and managers, and assisting in developing and maintaining of a tracking system for deficiency identification, corrective actions, and closeout.
Regional IT Support Specialist Total Quality Logistics LLCRegional IT Support SpecialistCincinnati, OHTravel to regional offices to manage the setup, breakdown and relocation of workstations; install switches, monitor bandwidth and perform wire management as needed. As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs.
End User Support Specialist DataServ (US)End User Support SpecialistTiffin, OHAs an End User Support Specialist on the DataServ/xFact team, you will provide on-site end user support at customer locations, troubleshooting and resolving issues related to devices, software, and connectivity. Meet physical demands of the position including, but not limited to, the ability to lift and handle up to 45 pounds of materials, bend, stoop and stretch as required for placement and retrieval of materials or equipment on shelving, with or without reasonable accommodation.
Specialist, IT Restaurant Support Chipotle Mexican Grill IncSpecialist, IT Restaurant SupportColumbus, OH$22.59–$28.37 / hourAs the Specialist, IT Restaurant Support, you will support the Restaurant Crew experience by investigating and resolving Tier 2 technical issues related to restaurant level devices and systems that are escalated from the internal Tier 1 team. Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives.
Fiscal Support Specialist Ohio Department of EducationFiscal Support SpecialistOHThe Miami Valley Educational Computer Association has an immediate opening for a Fiscal Support Specialist with the following qualifications: Detail oriented and energetic self-starter able to work with minimum supervision. Ability to provide quality support services that ensure successful client use of all fiscal and payroll applications.
NewWarranty Support Specialist (Remote - Michigan) Morley Companies, IncWarranty Support Specialist (Remote - Michigan)OHRemoteCommunicate with internal and external partners through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
Software Support Specialist - Technical London Computer Systems, Inc.Software Support Specialist - TechnicalCincinnati, OHYou'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call. IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports.
IT Specialist Harbor, Inc.IT SpecialistToledo, OHPart timeServices ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more! Education/Experience/Other Requirements : Minimum of Associates degree required in the field of computer science or communications and CompTIA A+ certification or comparable.
IT Specialist - Vocational Harbor, Inc.IT Specialist - VocationalToledo, OHPart timeServices ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more! Must have a valid driver’s license, acceptable driving record, and show proof of personal auto insurance policy to be deemed insurable with Harbor’s vehicle insurance carrier. .
HMIS Data Entry Training Specialist United Way of Summit & MedinaHMIS Data Entry Training SpecialistAkron, OhioHomeless Management Information System (HMIS) Data Entry Training Specialist PURPOSE OF POSITION: The HMIS Data Entry Training Specialist provides HMIS user training and data support for the Summit County Homeless Management Information System. If you require alternative methods of application or screening, please reach out to United Way of Summit & Medina direct by emailing careers@uwsummitmedina.org or calling our main line: 330-762-7601.