NewFront Desk Agent Cedar PointFront Desk AgentFremont, OHWorking as a Front Desk Agent means you will provide exceptional service to all guests staying at one of our world class resorts. Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Business Analyst ARCTICOM LLCBusiness AnalystBeavercreek, OHArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Supervise day-to-day Service Desk operations and user access workflows, ensuring Service Level Agreements (SLAs) and key performance indicators are consistently met.
DevSecOps Engineer ARCTICOM LLCDevSecOps EngineerKettering, OHParticipate and contribute to a team of resources with the collective knowledge, skills and provide subject matter expertise in Oracle EBS solution Architecture, Oracle Database, Real Application Clusters, Governance Risk & Compliance, Oracle Discoverer, User Productivity Kit, Service Oriented Architecture (SOA) suite, BPEL, Oracle Single Sign-on, Oracle Access Manager, Oracle Internet Directory, Application Development Framework, Oracle Data Integrator, Oracle OEM, Fusion Middleware, OBIEE, Flex Deploy, and Groovy programming language in a Cloud environment. Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services.
Senior Financial Management Subject Matter Expert ARCTICOM LLCSenior Financial Management Subject Matter ExpertDayton, OHArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Thorough understanding of Oracle E-Business Financial Suite, Oracle R12, Oracle 11i: Procure to Pay, Accounts Receivable, General Ledger, Inventory, cash management and Sub-Ledger Accounting.
Help Desk Support Specialist Sr. Weltman Weinberg & Reis Co LPAHelp Desk Support Specialist Sr.Cincinnati, OH$23.94–$31.15 / hourValidates all support tickets destined for Desktop Support by performing root-cause analysis to ensure the issue genuinely requires a physical desk-side visit, hardware replacement, or reimaging. Advanced Remote Troubleshooting: Diagnoses and resolves complex software compatibility, registry, and operating system issues for Windows 11 and Microsoft Office 365 beyond basic installation.
Help Desk Support for POS Systems Point of Sale InnovationHelp Desk Support for POS SystemsAlliance, OHWe are looking for a Help Desk Support Technician to assist customers with technical issues related to our Point of Sale (POS) computer systems. This role involves troubleshooting hardware, software, and networking issues while providing excellent customer service.
IT Help Desk Intern Northeast Ohio Regional Sewer DistrictIT Help Desk InternCleveland, OhioWe offer a comprehensive employee benefits package including Health Insurance Coverage, Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans), Flexible Spending Accounts, Employee Assistance Program, Free Parking at our facilities, Corporate Discounts, and more! NEORSD supports the use of hybrid work as a way to help attract and retain talented individuals in public service, increase worker productivity and better prepares the agency to operate during emergencies.
IT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IICleveland, OhioMinimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
Help Desk Technician (TS/SCI Required) NANA Regional Corporation IncHelp Desk Technician (TS/SCI Required)OHProvide desktop support at the customer's location as required such as adding workstations to the domain, troubleshooting hardware issues, installing drivers; desktop support includes Windows and Red Hat Linux workstations and mobile computing (i.e. laptops and tablets). Provides administrative support as required such as granting/revoking network access and file permissions; performing file/directory restorations; de-provisioning of email accounts; installation of desktop software.
Help Desk Team Lead - 305512 Delaware Nation IndustriesHelp Desk Team Lead - 305512Wright-Patterson Air Force Base, OhioThis role leads day-to-day help desk and field service operations, serves as a primary point of contact for user support, and ensures incidents, service requests, documentation, and escalation activities are handled in accordance with contract requirements and service-level expectations. The Help Desk Team Lead is responsible for coordinating technician workload, maintaining ticket quality and process discipline, improving response and resolution performance, and supporting secure, compliant delivery of IT services across the supported enterprise environment.
Help Desk/Systems Administrator Oneida Network InfrastructureHelp Desk/Systems AdministratorWright-Patterson AFB, OHFull timeOneida Network Infrastructure (ONI) is seeking an experienced Help Desk / System Administrator to provide Tier 1 technical support and system administration services at Wright-Patterson Air Force Base. The selected candidate will support AFRL users by resolving technical issues, maintaining system functionality, and delivering exceptional customer service through an approved ticketing system.
NewHelp Desk Support Analyst Rumpke Consolidated Companies IncHelp Desk Support AnalystCincinnati, OHThe Help Desk Support Analyst provides support for incoming technical calls across all Rumpke locations to ensure maximum uptime, access to software applications, and customer data. Responsibilities of Position: Support all business associates and ensure that associates receive timely and excellent customer service by fielding Help Desk requests and resolving technical issues.
NewSenior Help Desk Specialist - Remote Tier II Weltman, Weinberg & Reis Co., LPASenior Help Desk Specialist - Remote Tier IICincinnati, OHRemoteThis role acts as the primary technical escalation point for Level 1 Help Desk, troubleshooting complex technical issues, and ensuring efficient ticket management. The ideal candidate will have at least 2 years of experience in a help desk environment and advanced skills in Windows 11 and Microsoft Office 365.
Senior Project Support / Federal Travel Help Desk Specialist - NASA Glenn Research Center ASRC Federal Holding CompanySenior Project Support / Federal Travel Help Desk Specialist - NASA Glenn Research CenterCleveland, OHRemoteThis position functions as a primary point of contact for travelers, travel arrangers, approving officials, and financial personnel by resolving complex travel issues, interpreting travel regulations, and providing expert guidance regarding authorizations, reservations, vouchers, reimbursements, and travel system functionality. Proficiency with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Teams), Help Desk ticketing systems, Knowledge Management systems, Adobe Acrobat, SharePoint, and Virtual Meeting platforms.
Help Desk Technician - Tier 2 Proteam SolutionsHelp Desk Technician - Tier 2Columbus, OHInvolves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities). Performs varying complexities of regular or project-related installation, preventive maintenance, break and fix, fault diagnosis, identification, isolation, resolution and deployment.
IT Help Desk Technician I Ace Electric IncIT Help Desk Technician IPlain City, OHSince our inception in Valdosta, GA in 1975, Ace has been performing quality electrical installations in a full range of markets including: commercial, mission critical, education, healthcare, institutional, industrial, correctional facilities, hospitality, military bases, retail and others. General Summary: The IT Help Desk Technician I will serve as the first point of contact for help desk tickets with technical assistance and will troubleshoot issues that arise through diagnostic techniques and asking pertinent questions.
NewHelp Desk Analyst I Blanchard Valley Health SystemHelp Desk Analyst IFindlay, OhioFull timeRequired QualificationsAssociate's degree in computer science, technical/vocational training or equivalent work experience1+ years of customer support in a technical field1 to 3 years of technical support experienceScripting experience utilizing any of these scripting languages - PowerShell, VB Script, Winbatch, BatchThe ability to work independently as well as in a team environmentAbility to be on callWell-developed communication, organization, and customer relations skillsStrong technical skillsA positive attitude and a professional appearanceAbility to create and maintain operating system imagesKnowledge of software and operating system deployments utilizing automation, helpfulPositive service-oriented interpersonal and communication skills required. Including but not limited to participating in technology forums and industry user-groupsUtilizes change management process for all system changesCommunicate to management on status of problems and recommend improvements to systemsDocument, maintain, upgrade or replace hardware and software systemsMaintain assets in asset management applications.
NewHelp Desk Technician Integrated Services for Behavioral HealthHelp Desk TechnicianDelaware, OH$25.66–$30.06 / hourUnder indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for technical support, which may require the helpdesk technician to research and follow up on problems that could require additional resources. Responsible for account management, including resetting passwords, unlocking accounts, modifying user groups, creating accounts, disabling accounts, deleting accounts, and troubleshooting account problems/issues.
IT Help Desk Technician Integrated Services for Behavioral HealthIT Help Desk TechnicianLancaster, OH$25.66–$30.06 / hourUnder indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for technical support, which may require the helpdesk technician to research and follow up on problems that could require additional resources. Responsible for account management, including resetting passwords, unlocking accounts, modifying user groups, creating accounts, disabling accounts, deleting accounts, and troubleshooting account problems/issues.
NewHealthcare IT Help Desk Specialist - Hybrid in Akron Integra Connect LLCHealthcare IT Help Desk Specialist - Hybrid in AkronAkron, OHA BS/BA in IT/CS and 2–3 years of help desk experience are preferred, with strong Microsoft Office proficiency and excellent communication in a fast-paced#J-18808-Ljbffr. This hybrid role requires local candidates from Akron, OH, ready to provide front-line IT support to employees and contractors.
NewIT Help Desk Specialist Fast-Paced Tech Support InversetechIT Help Desk Specialist Fast-Paced Tech SupportCincinnati, OHWe are looking for someone with Help Desk Support experience, strong problem-solving skills, and excellent communication abilities. In this role, you will open support tickets, diagnose issues, and provide assistance for IT Voice and Data Infrastructure.
NewIT Help Desk Specialist: Frontline User Support National Safety ApparelIT Help Desk Specialist: Frontline User SupportCleveland, OHReporting to the Director of Operational Systems, this role requires strong customer service, solid troubleshooting, and knowledge of Windows, Microsoft 365, and Active Directory with travel flexibility as needed.#J-18808-Ljbffr. National Safety Apparel, Inc. is seeking an on-site Help Desk Administrator in Cleveland, OH to deliver front-line IT support for staff.
NewHelp Desk Analyst Dwyer Instruments, Inc.Help Desk AnalystWesterville, OH$22–$29 / hourThis role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested technical support and assistance to employees using internal and external information technology resources. They are also responsible for the process of creating, testing and automating the deployment of end-user software, images, applications and patches using Endpoint Management Software.
NewIT Help Desk Administrator National Safety ApparelIT Help Desk AdministratorCleveland, OH$21.15–$26.44 / hourKey CompetenciesInterpersonal skills, organizational skills, ability to multi‑task, excellent verbal and written communication skills, achievement‑oriented, teamwork, analytical thinking, problem solving, initiative. Help Desk Administrator (Cleveland)Reports To: Director of Operational SystemsDirect Reports: NoneFLSA Status: Hourly, Non-ExemptEmployment Type: Full timeCompensation Range: $21.15 - $26.44/hourCompany OverviewNational Safety Apparel, Inc. is a leading provider of high-quality safety apparel and equipment.
NewHelp Desk Specialist - IT Russell TobinHelp Desk Specialist - ITColumbus, OH$19–$21 / hourResponsibilitiesAnswer IT support calls and resolve issues quicklyProvide excellent customer service with active listening and empathyUse a knowledge base and ticketing system to track and solve problemsCommunicate clearly via phone, chat, and documentationCollaborate with teams and follow company policiesQualificationsHigh school diploma or GED (plus relevant work experience)2-5 years of chat support experience in a fast-paced settingStrong problem-solving skills & self-motivationAbility to troubleshoot software & hardware issuesSeniority levelEntry levelEmployment typeContractJob functionFinance and Information TechnologyIndustriesIT Services and IT Consulting and Financial Services#J-18808-Ljbffr. - $21.00/hrContract: 12 months (potential for extension or permanent hire)A large financial services company is looking for a IT Service Desk Agent to provide top-notch technical support.
IT Help Desk Technician II Western Partitions, Inc.IT Help Desk Technician IIColumbus, OH$60,000–$72,000 / yearWPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems, wall panels, fireproofing, firestopping, stucco, claddings, painting, windows, doors/frames/hardware, and more. This role will rely on strong technical aptitude and excellent interpersonal skills to resolve technical issues via phone, email, chat, and in person.
IT Help Desk Technician DAYTON FREIGHT LINES, INCIT Help Desk TechnicianDayton, OHExample Hardware / Software Deployed and Managed, Desktops/Laptops, IBM iSeries/I (AS/400), Viking paging equipment, Fujitsu Document scanners, Cisco Webex VOIP Phone System, Zebra Handheld Computers, iOS Software, Android devices, HP and Lanier Printers, Windows 11, Microsoft 365, BMC Desktop Management, Chrome, Firefox, and Edge Web Browsers, In-House Developed Software. As a Helpdesk Technician you will identify, monitor, prioritize, and resolve end user help desk issues while working as a part of a Help Desk team.
IT Help Desk Technician II Western PartitionsIT Help Desk Technician IIColumbus, OhioWPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems, wall panels, fireproofing, firestopping, stucco, claddings, painting, windows, doors/frames/hardware, and more. This role will rely on strong technical aptitude and excellent interpersonal skills to resolve technical issues via phone, email, chat, and in person.
NewIT Help Desk Technician II Columbus, Ohio, United States Western PartitionsIT Help Desk Technician II Columbus, Ohio, United StatesColumbus, OHSolid understanding of core network components (TCP/IP, Active Directory, DNS, DHCP, RDS, etc).Competency with hardware and software troubleshooting. This role will rely on strong technical aptitude and excellent interpersonal skills to resolve technical issues via phone, email, chat, and in person.
Help Desk Technician Equitas Health IncHelp Desk TechnicianColumbus, OHPOSITION SUMMARY: This position provides technical support to all employees, providers, interns, temporary staff and contractors at all of our locations across the State of Ohio as well as our locations in Dallas Texas. The Help Desk Technician is to research and follow-up on problems that may require additional resources.
Help Desk Dispatcher CBIZ IncHelp Desk DispatcherOHWith unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what''s next and discover new ways to accelerate growth. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services.
Help Desk Technician Equitas HealthHelp Desk TechnicianColumbus, OhioWith 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. Essential functions of the job include, but are not limited to, typing, reading, utilizing a telephone, utilizing a computer or server, conducting research, attending meetings, interacting with others, coordinating multiple schedules and documenting steps for problem resolution.
Help Desk Technician, Digital Technology Solutions University of CincinnatiHelp Desk Technician, Digital Technology SolutionsCincinnati, OH$39,000–$43,000 / yearProvide remote Tier 1 consultative, technical, and how to support based on Knowledge Base articles and other resources to the user community; support includes escalation of incidents/service requests for IT@UC services and distributed services to subject matter experts and university support staff. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country."
Help Desk Specialist LancesoftHelp Desk SpecialistCincinnati, OH$23Respond to client staff’s telephone inquiries concerning support, processing or request procedures, systems status and network connectivity, and a variety of hardware and software problems of all installed application hardware and software products supported by IT. Record inquiries, repair and service requests, resolve or direct requests to appropriate technical area or vendor, track status and follows up to ensure client satisfaction.
Help Desk Technician Brewer Science, Inc.Help Desk TechnicianCincinnati, OHDiagnose and resolve common hardware and software issues, such as printer problems, software installations, networking, password resets, and other computer-related technology. Identify and escalate more complex or unresolved issues to senior level technicians and specialists or other IT teams, providing necessary context and documentation.
NewHelp Desk Specialist II - 505754 Delaware Nation IndustriesHelp Desk Specialist II - 505754Wright-Patterson Air Force Base, OhioIn this role, DNI helps maintain an effective information management framework that supports the timely deployment, reliable operation, and continuous improvement of information systems critical to AFRL’s research mission. Delaware Nation Industries provides organizational support to the Air Force Research Laboratory (AFRL) at Wright-Patterson Air Force Base, Ohio.
NewHelp Desk Specialist I - 505751 Delaware Nation IndustriesHelp Desk Specialist I - 505751Wright-Patterson Air Force Base, OhioThis support includes tasks to ensure an effective Information Management concept and structure that fosters timely deployment and optimal operation of Information Systems to support the research of the AFRL mission. Delaware Nation Industries is currently providing organizational support to the AFRL at Wright Patterson Air Force Base, OH.
Help Desk Technician Equitas Health, Inc.Help Desk TechnicianColumbus, OH$49,000–$58,800 / yearPart timeWith 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives. Essential functions of the job include, but are not limited to, typing, reading, utilizing a telephone, utilizing a computer or server, conducting research, attending meetings, interacting with others, coordinating multiple schedules and documenting steps for problem resolution.
NewOnsite IT Support Specialist I Fast, Friendly Help Desk giftHEALTHOnsite IT Support Specialist I Fast, Friendly Help DeskColumbus, OHThis role involves responding to IT requests, resolving common technical issues, and documenting all interactions in the IT service management system. Gifthealth Inc in Columbus, Ohio is seeking an IT Support Specialist I to serve as the first point of contact for technical support.
NewIT Help Desk Technician II - Expert Support & Escalation Western PartitionsIT Help Desk Technician II - Expert Support & EscalationColumbus, OHWestern Partitions Inc. is seeking a Helpdesk Technician II to provide frontline IT support for hardware, software and networking issues. Ideal candidates have strong interpersonal skills, Windows OS knowledge, and familiarity with Active Directory and VPN.
Help Desk Technician Crown Equipment CorporationHelp Desk TechnicianOHProvide technical support for manufacturing machines running a variety of operating systems (Windows, Windows Embedded, Linux, etc.) to connect to a network and Windows file share. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
NewHelp Desk Technician - Dayton Brewer Science, Inc.Help Desk Technician - DaytonDayton, OHDiagnose and resolve common hardware and software issues, such as printer problems, software installations, networking, password resets, and other computer-related technology. Identify and escalate more complex or unresolved issues to senior level technicians and specialists or other IT teams, providing necessary context and documentation.
NewIT Help Desk Technician: Tier 1 Support Pro University of CincinnatiIT Help Desk Technician: Tier 1 Support ProCincinnati, OHInternal applicants apply via SuccessFactors; this role emphasizes prompt customer service, problem recognition, and adherence to SLAs while supporting end users across campus.#J-18808-Ljbffr. You will diagnose issues, provide remote Tier 1 guidance, and escalate complex problems to subject matter experts as needed.
Help Desk Supervisor Licking CountyHelp Desk SupervisorNewark, OHMonitor outstanding escalated tickets that may cause delays or issues and follow up with the responsible IT teams to ensure timely resolution. Promotes and maintains positive and effective working relationships within County offices/departments as well as the general public.
Help Desk Liaison BAE Systems PlcHelp Desk LiaisonWright-Patterson Air Force Base, OHfor description visit the url https://jobs.baesystems.com/global/en/job/BAE1US127195BREXTERNAL/Help-Desk-Liaison .
IT Help Desk Technician Emerald Resource GroupIT Help Desk TechnicianCleveland, OhioWith over 25 years of experience, we have built a reputation as an industry leader in IT recruiting , working with a diverse range of clients from startups to Fortune 500 companies. Don't just take our word for it, check out our hot vacancies and see for yourself on our website at www.emeraldresourcegroup.com and navigate to our "Careers" page.
Service Desk Manager Firelands Health CareersService Desk ManagerSandusky, OhioPrimarily focused on the management, coordination, and continual improvement of the Service Desk, Desktop Support, endpoint support, and related IT Service Management processes, the Service Desk Manager is a member of the Information Technology leadership team and plays a key role in the delivery of reliable technology support across Firelands Health. Manages, optimizes, and leads the evolution of Service Desk and Desktop Support practices in alignment with IT Service Management principles and the ITIL framework, including incident management, request fulfillment, problem management, knowledge management, service level management, and change management support.
Service Desk Manager Firelands Regional Medical CenterService Desk ManagerSandusky, OHPosition Summary: Primarily focused on the management, coordination, and continual improvement of the Service Desk, Desktop Support, endpoint support, and related IT Service Management processes, the Service Desk Manager is a member of the Information Technology leadership team and plays a key role in the delivery of reliable technology support across Firelands Health. Manages, optimizes, and leads the evolution of Service Desk and Desktop Support practices in alignment with IT Service Management principles and the ITIL framework, including incident management, request fulfillment, problem management, knowledge management, service level management, and change management support.
NewIT Service Desk Consultant eBusiness SolutionsIT Service Desk ConsultantColumbus, OHDesired Skills:10+ years of troubleshooting and technical support experience.5+ years of experience administering and supporting Active Directory, including tools such as Active Directory Users and Computers (ADUC).4+ years of experience with SCCM (Microsoft System Center Configuration Manager) or similar SMS‑based endpoint management tools.4+ years of customer service and end‑user support experience.4+ years of experience with network troubleshooting and diagnostics, including PING, NETSTAT, DHCP, DNS, and NSLOOKUP.Strong knowledge of Windows desktop operating systems, hardware, software installation, and system maintenance. Understanding of basic Networking principles, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP, and NETSTATAbility and experience to work with SCCM version 2012.
Service Desk Analyst Pyramid, IncService Desk AnalystColumbus, OH$18–$19 / hourFull timeFix/Troubleshooting: password, network, connectivity, HW/SW, mobile apps, printers, application errors, VPN, etc Will be looking for them to help maintain service levels; provide adequate customer service; protect the assets of NW and their associates; understand the concept of Social Engineering as they’re the front door of NW; always looking for new ways to improve the process. Key Requirements and Technology Experience: Key skills: - Must have at least one year of experience as a "service desk analyst" OR "help desk analyst" OR "IT support specialist" OR "technical support specialist".