Helpdesk Technician Hub Technology GroupHelpdesk TechnicianCambridge, MATechnologies Include: Cisco, Service Now, Windows Active Directory, Microsoft Exchange, Remote Assist, Dame Ware, Windows Server 2003/2008, Microsoft Office 2003/2010, McAfee Enterprise and Microsoft Explorer 7-10, Microsoft Windows XP/Win7, 8, Linux, Macintosh 10.6-10.7. Demonstrated problem-solving ability Broad range of network and desktop knowledge.
Information Systems Technician U.S. NavyInformation Systems TechnicianTaunton, MAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Information Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Providence, RIKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
IT Professional U.S. NavyIT ProfessionalProvidence, RIKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Senior Help Desk Technician CONTACT GOVERNMENT SERVICESSenior Help Desk TechnicianBoston, MA$40,000–$80,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIBoston, MA$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
IT Help Desk Technician Lead MondoIT Help Desk Technician LeadFall River, Massachusetts$100,000–$110,000 / yearOur client is seeking a hands-on IT Help Desk Leader to modernize and transform a legacy support function into a forward-thinking, scalable service organization. This role is ideal for someone who thrives in both technical execution and team leadership, with a strong focus on customer service and operational improvement.
Help Desk / Field Support Technician E LogicHelp Desk / Field Support TechnicianWoonsocket, RIThe Help Desk / Field Support Technician will serve as a primary support point, ensuring high availability, patch compliance, and configuration stability for endpoints across IT Department from Woonsocket Housing Authority ("WHA") locations. This role requires participate in $24\times7\times365$ emergency threat responses and critical incident resolution pipelines and the primary location will be at 679 Social Street, Woonsocket, RI 02895.
Help Desk Manager InfoPeople CorporationHelp Desk ManagerNeedham, MAThis role ensures timely resolution of support requests, maintains high service levels, and oversees the deployment, maintenance, and troubleshooting of POS hardware and software across multiple restaurant locations. Support restaurant technology including Windows workstations, network equipment, Wi-Fi, VPN connectivity, mobile devices, receipt and kitchen printers, and payment terminals.
Help Desk Support III First Technology Federal Credit UnionHelp Desk Support IIIMarlborough, MA$28.40–$34.15 / hourFull timeLead or support small-to-medium desktop support projects, including branch technology work, device deployments, hardware refresh/remediations, software rollouts, office moves, and site technology upgrades. Provide advanced desktop, branch, and corporate location support for complex endpoint, hardware, software, peripheral, printing, mobile device, workplace technology, and general technical support issues.
NewSenior Service Desk Technician (Boston, MA-Hybrid) Edelman Financial EnginesSenior Service Desk Technician (Boston, MA-Hybrid)Boston, MassachusettsRecognized by Barron’s as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30) 1 , we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2 . As a Senior Service Desk Technician on the IT Service Tech team, you’ll play a pivotal role as a primary escalation point for complex technical issues and provides advanced support to end-users.
NewSenior Service Desk Technician (Boston, Ma-Hybrid) Financial EnginesSenior Service Desk Technician (Boston, Ma-Hybrid)Boston, MA$48,800–$65,100 / yearRecognized by Barron's as a top RIA firm for eight years in a row (awarded each September (2018-2025) based on prior 12-month data through June 30)1, we support more than 1.27 million clients across 140+ offices nationwide and manage over $324 billion in assets 2. As a Senior Service Desk Technician on the IT Service Tech team, you'll play a pivotal role as a primary escalation point for complex technical issues and provides advanced support to end-users.
Help Desk Support Engineer Gamen GroupHelp Desk Support EngineerBoston, MAAs Support Engineer, you will be responsible for first- and second-tier support for clients; regular communication with client and internal teams; software installations; timely problem resolution and maintaining healthy client relationships. The Support Engineer plays a key role interfacing directly with clients and internal technical delivery and product teams to ensure successful project outcomes and ongoing client satisfaction.
NewService Desk Technician Wolf & Company, P.C.Service Desk TechnicianBoston, Massachusetts$55,000–$65,000 / yearFull timeThe Service Desk Technician will troubleshoot hardware, software, and access issues, support end users across multiple office locations, assist with device deployments through Microsoft Intune and Autopilot, and work with a variety of enterprise technologies including Microsoft 365, Entra ID, ServiceNow, Mimecast, CrowdStrike, CyberArk, Arctic Wolf, and Microsoft Teams. Responsibilities: Utilize approved AI tools such as Microsoft Copilot and other AI-assisted technologies to improve troubleshooting, knowledge discovery, documentation, communication, and service request fulfillment while adhering to firm security and AI usage guidelines.
Patient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimeRandolph, MA$15.45–$20.15 / hourPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorBoston, MA$15.45–$20.15 / hourFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Customer Service & Retail Front Desk Associate - Shop#353 - 825 Main St Driven BrandsCustomer Service & Retail Front Desk Associate - Shop#353 - 825 Main StWaltham, MA$15.70–$26.90 / hourAuto Glass Now, (a division of Driven Brands including Auto Glass Now, All Star Glass, K&K Auto Glass, Perfection Auto Glass, Jack Morris Auto Glass & A-1 Glass) is offering an opportunity to showcase your skills and join our growing team of Customer Service Representatives and Front Desk Associates! As the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services.
IT Services Helpdesk Technician VinfenIT Services Helpdesk TechnicianCambridge, Massachusetts$40,000–$54,000 / yearFull timeVinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. • Support temporary and permanent telehealth and remote service delivery, including configuration and installation of equipment and access to software and technical assistance; ensuring programs are suitably technology enabled to allow client connectivity with physically remote health providers.
On-Call Field Technicians /Desktop Support - Boston, MA Royal Communications Consultants IncOn-Call Field Technicians /Desktop Support - Boston, MABoston, MAPart timeRoyal Communication Consultants, based in New York City, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the Boston area. This work will be conducted mainly during normal business hours, but may also include nights and weekends.
Senior Support Technician Paragus Strategic ITSenior Support TechnicianWorcester, MAFull timeYou’ll support clients across networking, Microsoft 365, and application environments - all while mentoring your peers, strengthening documentation, and modeling what exceptional IT service looks like. Lastly, we hope you love beer – whether that be Root Beer or a local IPA – because we certainly enjoy ending a successful day with a pour from one of our private taps in our staff pub.