49 Results for

Help Desk Technician Jobs in Colorado

Jobs

New!

Castle Rock, CO2 days ago

$23.96–$23.96 Per Hour

Delivers technical support to field employees for point-of-sale systems, pharmacy systems, and inventory management systems. Integrates new technology equipment into stores, including setting up new POS terminals and ensuring connectivity.

Golden, CO30+ days ago

As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email.

Denver, CO30+ days ago

Part-time

This role will function as an extension of the client’s internal IT team, leveraging the client’s existing help desk infrastructure and ticketing systems to provide day-to-day technical support and device lifecycle management. The ideal candidate is comfortable working in both Mac and Windows environments, has strong Microsoft 365 and Azure administration experience, and is experienced with ManageEngine ServiceDesk Plus.

Colorado Springs, CO23 days ago

The Help Desk Technician resolves technical problems in a help desk environment, uses expertise in customer service and technical knowledge gained from prior experience to resolve issues surrounding installation, usage, and training on software and/or hardware products including hands-on troubleshooting. Summit Technical Solutions (STS) is seeking a mid-level Help Desk Technician to provide Tier I, II and higher Level tier support on the Command Information Management Systems (CIMS III) contract at Peterson AFB, CO.

Colorado Springs, CO17 days ago

Experience with two or more of the following; desktop computers, laptop computers, tablets, smart-phones, Voice-over-Internet Protocol (VoIP) and analog/digital telephones, printers, scanners, multi-function devices (MFDs)/multi-function printers (MFPs), digital senders, TACLANES (encryption devices), VDI clients peripheral and component equipment. This position is responsible for hands-on and/or remote work on end-user and shared devices, firmware, and software, local and network logical objects/structures on PSFB unclassified and classified, wired and wireless, and local and virtual private network (VPN) networks.

Denver, CO30+ days ago

Remote

$22–$27 Per Hour

Examples of typical problems or challenges encountered by this position, and the guidance used to resolve the problem: The challenge of the ticketing system is to make sure Service Desk Specialists are logging details for each call or chat within tickets and internal notes, to ensure users receive timely communications with resolutions as well as for escalation and research when required. Examples of typical issues or challenges encountered by this position, and the guidance used to resolve the issue: During a chat with a frustrated customer reporting problems logging in, the user may not realize the root cause is that their user profile information on file is outdated.

Denver, Colorado30+ days ago

Remote

$25–$37

Job Details:This position provides Tier I support for myColorado customers at identified agencies by analyzing, diagnosing and resolving software and hardware issues associated with desktop computers and mobile computing devices. Prior Help Desk experience: Novice (1-3 Years) No Associate's Degree Associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area Novice (1-3 Years) Yes .

Denver, CO30+ days ago

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when appropriate and necessary to maintain (Service Level Agreement) SLA expectations.

Louisville, CO30+ days ago

The ideal candidate has strong troubleshooting skills, excellent communication, calm demeanor, and a commitment to delivering high-quality support while maintaining accurate documentation. Assist with user account management, including password resets, permissions, and access requests (e.g., Active Directory, Microsoft 365).

Golden, Colorado30+ days ago

$25–$31

Must be very customer service oriented, enjoy working with users to solve their issues over the phone primarily and in person when assigned. May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related area.

Colorado Springs, Colorado30+ days ago

Contribute to continuous improvement and enhance the quality of service by reducing costs, improving ticket processing, and sharing solutions which may improve user experience or workflows with the team and the management chain. Maintain a sufficient IT home environment (high-speed internet service) and provide remote support from home as needed, Connect personal smart phone to LMI’s MDM to have access to LMI resources on that device.

Denver, CO20 days ago

Service Desk (Tier 1) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy). The ideal candidate is a self-starter with excellent analytical and problem-solving skills, flexibility, good judgment, ability to work through challenges with all types of customers and has the ability to work within a diverse team and deliver on site or via a remote location.

Denver, CO30+ days ago

$13.50–$19.80 Per Hour

They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services from local personnel or from employees using remote network access. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It!

Centennial, CO24 days ago

$16–$19 Per Hour
Part-time

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

Lakewood, CO30+ days ago

$28–$29

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.

Englewood, CO30+ days ago

$62,000–$72,000 Per Year

At Universal Lending Corporation, you can work with other passionate, purposeful, and customer-centric people, all sharing the same goal of helping people achieve their dreams. Universal Lending Corporation was founded nearly 40 years ago on the principle that our customers deserve individual and specialized attention throughout the mortgage process.

Louisville, CO30+ days ago

With 30 years of experience and 250,000+ kiosks deployed, KIOSK is a market leader and trusted partner of Top 100 Retailers and Fortune 500 clients delivering proven expertise in design engineering and manufacturing, application development, integration, and comprehensive support services. By listening to a description of the problem and accessing information about the specific system or application the user is trying to operate, the technician endeavors to guide the customer to troubleshoot software and hardware failures when related to kiosk computers and components.

Englewood, CO25 days ago

Contractor

You will be responsible for maintaining, troubleshooting, and supporting a wide range of IT systems, ensuring seamless day-to-day operations across hardware, software, and networked environments. This role is ideal for someone with strong technical troubleshooting skills, a proactive mindset, and a passion for delivering exceptional end-user support.

Arvada, CO30+ days ago

This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.

Littleton, Colorado23 days ago

Physically install network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets including: Logically configure network switches and tools/testing devices. Work with facilities for new build outs of office spaces and new site for Network cabling Fiber , cooper, power, cabinets, racks and data closets.

Aurora, CO30+ days ago

Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. Individuals selected for this role will provide end-user support, telecom installation, programming, maintenance and repairs to a wide variety of telecommunications systems, equipment, cabling and other related systems.

Aurora, CO30+ days ago

Work closely with help desk and field technicians to support client needs and share technical insights. We’re looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients’ hardware running smoothly and efficiently.

Lakewood, CO30+ days ago

$28–$29

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This role focuses on ensuring optimal hardware/software performance, supporting end-users, and maintaining smooth daily operations in a high-paced, patient-focused environment.

Fort Collins, Colorado30+ days ago

$108,160–$150,000

At A&B Import Auto, we embrace change, set clear expectations, and strive to keep things fun, because we believe that a positive atmosphere leads to the best results for both our customers and our team. Preventative Maintenance & Safety Checks: Complete scheduled maintenance services, courtesy inspections, and safety-related evaluations to ensure customer vehicles remain reliable and roadworthy.

Centennial, Colorado30+ days ago

Other specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.

Englewood, CO30 days ago

$25–$31.72 Per Year

Address/resolve IT incidents/service request and/or escalate to the appropriate upper Tier IT teams when necessary; promptly enter / prioritizes/track/ monitor/ update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls and/or Client personnel “walk-ups”.　. -Responsible for the setup, configuration, repair, break/fix, moves/add/changes and integration of new and existing computing hardware, software, networking, and other computer-related technologies and peripherals.

New!

Greeley, CO5 days ago

$25–$30 Per Hour

As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Qualifications/Competencies:Associate degree (AA) or equivalent from two-year college or technical school; four years of manufacturing experience and/or training; or equivalent combination of education and experience.

Grand Junction, CO30+ days ago

Full-time

Leadership Expectations: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent. Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.

Loveland, CO30+ days ago

Remote

Be able to work in areas with drafts, loud noise, temperature variation/high heat, confined (crawl) spaces, climb dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift up to 50 pounds (without assistance) with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.

Monument, CO10 days ago

$50,000–$67,000

In this role, you will be responsible for the installation, maintenance, troubleshooting, and repair of a range of medical devices to support hospitals, surgery centers, and other healthcare providers. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more.

Littleton, CO10 days ago

Full-time

Kitting & Manufacturing Support: Execute precise material picking and staging for project kits and our Panel Fabrication shop, ensuring our field teams have exactly what they need to succeed. This is a unique, cross-functional role designed for a detail-oriented professional who wants to master both the physical movement of high-tech components and the administrative side of global procurement.

Denver, CO30+ days ago

The successful candidate will report to the IT Manager and will be responsible for the research, design, implementation, maintenance and the secure and reliable operation of Paragon Space Development Corporations information systems in support of its business needs. The position will be responsible for answering incoming service calls, build and image computer equipment, manage and troubleshoot business applications, and the setup and removal of IT accounts, telephone and hardware for personnel.

Denver, Colorado17 days ago

$26.44–$38.46 Per Hour

You’ll handle day-to-day help desk support (Windows, Microsoft 365, Active Directory, devices, and troubleshooting) while also supporting IT deployments in the field, including jobsite trailers, networks, cabling, cameras, and AV systems. The QISG team brings together Engineering, Safety, Quality, Material Procurement, QA/QC, Right-of-Way Acquisition, Scheduling, Environmental Planning, Permitting, Title and Land Management expertise that ensure outstanding results for our clients.

Aurora, CO30+ days ago

The engineer will collaborate with clients to understand their technical needs, provide support for cloud services and security implementations, and contribute to project documentation. Network Design and Implementation: Designing and deploying robust network solutions tailored to client needs, including LAN, WAN, and VPN configurations.

New!

Broomfield, CO2 days ago

$105,000–$120,000 Per Year

In addition, this role partners with the CFO to maintain our technology roadmap and set information technology strategies for critical areas including data security, disaster recovery/business resumption, server management, data warehouse utilization, ERP Cloud management, reporting and AI tools, hardware lifecycle management, etc., along with assessing new solutions for employee and consumer facing technologies and telecommunications. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

New!

Broomfield, CO2 days ago

$105,000–$120,000 Per Year

Centennial, CO30+ days ago

$54,460–$81,550 Per Year

Attend manufacturer/vendor technical seminars and communicate with sales executives, technicians, and customers concerning training, product support and technological changes, and. About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets.

Boulder, CO30+ days ago

$49,900–$53,650 Per Year

With assistance from the Dedicated Desktop Support Managers and Senior Dedicated Desktop technical staff, plan and design future enhancements or upgrades to the departmental application software and hardware to enhance productivity and ensure a high level of service reliability, including activities such as evaluating the feasibility, compatibility, performance, and cost effectiveness of potential system upgrades. + Position will regularly encounter new computer problems without a previously prescribed solution and have the ability to think creatively and proactively; often conducting research and trial experiments to resolve appropriate technical solutions, without compromising the integrity of the equipment.

Broomfield, CO18 days ago

Wil jij onderdeel worden van een internationale organisatie als Desktop Support Analyst? Ben jij een ster in het ontzorgen van circa 700 collega’s in Europa op het gebied van IT? In deze functie word je onderdeel van een team bestaande uit 4 teamleden verspreid over Nederland en Italië. Je levert support zowel on-site als rem...

Boulder, CO24 days ago

Full-time

The successful candidate will provide phone updates with field personnel; monitor, declare, report, and clear all outages, service calls and installations and take appropriate actions to respond to complaints or questions accordingly. Provide courteous and helpful assistance to customers and prospective customers by maintaining current knowledge of the company’s general operating procedures, programming packages and marketing efforts.

Denver, CO7 days ago

Details: Within this tight knit group you will establish and resolve any issues with regard to IT (hardware and software). This demonstrates their ability to support an environment of acceleration and joy.

Broomfield, CO30+ days ago

¿Buscas una empresa que te permita hacer crecer tu carrera profesional con proyectos interesantes y desafiantes? ¿Quieres trabajar para una empresa líder en sostenibilidad?
¡Entonces únete a nuestro equipo en Chile!
En el marco de la Ley 21.015 que incentiva la contratación de Personas con Discapacidad al Mundo Laboral, Stantec...

Lafayette, CO30+ days ago

Full-time

Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability. Can extend to long-term/ongoing contract Job Requirements: Technical Minimum 2 to 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements.

Denver, Colorado9 days ago

$50,000–$52,000 Per Year

Providing knowledgeable support for IT incidents by utilizing the Tier 1 Knowledge Base, Knowledge Centered Support (KCS) principles, the Information Technology Infrastructure Library (ITIL), and Subject Matter Experts (SME) along with troubleshooting techniques to provide the appropriate actions for service request resolution. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Boulder, CO30+ days ago

$29.22–$71.40 Per Hour

You will be successful in this role if you are: self-motivated to actively learn about your application, able to successfully navigate often shifting priorities, enjoy researching and investigating the root cause of situations before landing on the first thing you find, communicating across teams and stakeholders successfully, like autonomy within a framework, can successfully manage your workload, and are a team player. •Experience in assessing and developing Healthcare IT support documentation, including Knowledge Base, Status Report, Workflow Diagram, Tip Sheet, Policy/Procedure, Quality Control and Key Decision documents and communication is required.

Boulder, CO30+ days ago

$29.22–$71.40 Per Hour

Denver, CO30+ days ago

Remote

Full-time

Establishes regular meetings with other Service Desk staff to review aging of assigned service requests, share documentation and resolution of high severity issues, and drive solutions to minimize high severity issues. This role provides technical direction, manages customer relations, and performs related duties as assigned in order to document, assist and resolve tier 1 and 2 issues reported to the Service Desk.

Westminster, CO16 days ago

Full-time

Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. Knowledge, skills, and abilities:Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.

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