Indianapolis, IN5 days ago
Serve as the hotel's credible Subject Matter Expert on all matters relating to event experience* Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers* Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices* Participate or represent Hilton in industry social/meeting/events professional associationsCULTURE:* Inspire high-performing multi-cultural, multi-generational teams that build Hilton's Catering and Events talent pipeline* Integrate Hilton's Values/Mission/Purpose when implementing Catering & Event initiatives and support Team Member-centric and guest-centric programs* Lead with Hilton culture engaging with Team Members through direct and meaningful interactions* Be an ambassador for customer service. The Director of Catering & Events will be directly responsible for contributing to the achievement of superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations.