We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. An HRC Assistant is responsible for analyzing employee data and overseeing the daily intake, triage, and resolution workflow of inquiries through our case management system, Zendesk, ensuring timely and effective support delivery.